Problems with fuel and the fuel tank
This section provides descriptions of and solutions to safety-relevant problems. Descriptions
of and solutions to further problems can be found in the Digital Operator's Manual. Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 167).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, the
Check
Check Additive
Additive See SeeOperator's
Operator's Manual
Manual
message is shown in the multifunction dis-
play.
If you drive the vehicle faster than 10 mph
(16 km/h), the Check
Check Additive Additive See
SeeOper‐
Oper‐
ator's Manual
ator's Manual message goes out after
approximately one minute.
When the supply of DEF is down to a reserve
of approximately 1 gal (3.8 l) the Refill Refill
AdBlue/DEF
AdBlue/DEF See
SeeOperator's
Operator's Manual
Manualmes-
sage is shown in the multifunction display.
When the DEF supply drops to a minimum, the Remaining Starts: 16
Remaining Starts: 16 message is shown
in the multifunction display.
If the Refill AdBlue/DEF No Start in Refill AdBlue/DEF No Start in
XXXX km XXXX km message is shown in the multifunc-
tion display, you can still drive the vehicle
over the distance shown. If DEF is not refilled,
you will subsequently be unable to start the
engine. If the Refill AdBlue/DEF Eng.
Refill AdBlue/DEF Eng. Start Not Poss Start Not Poss
message appears in the
multifunction display and the engine does not
start, you must add DEF.
X Add at least 1 gal (3.8 l)of DEF.
X Switch on the ignition for at least 60 sec-
onds.
X Start the engine.
i Have the DEF tank refilled at a qualified
specialist workshop.
Use the special DEF refill bottle when adding DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact Road-
side Assistance (Y page 26).
If the outside temperature is below 12 ‡
(00F811 †) it may be difficult to top up. If DEF is
frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center. 188
RefuelingDriving and parking
X
Visit a qualified specialist workshop and
seek advice. Driving tips
General notes
Important safety notes G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If you operate mobile communication equip-
ment while driving, you will be distracted from traffic conditions. You could also lose controlof the vehicle. There is a risk of an accident.
Only operate this equipment when the vehicleis stationary.
Observe the legal requirements for the coun- try in which you are driving. Some jurisdic-
tions prohibit the driver from using a mobile
phone while driving a vehicle.
If you make a call while driving, always use
hands-free mode. Only operate the telephone
when the traffic situation permits. If you are
unsure, pull over to a safe location and stop
before operating the telephone.
Bear in mind that at a speed of only 30 mph
(approximately 50 km/h) the vehicle covers a
distance of 44 ft (approximately 14 m) per
second. Drive sensibly – save fuel Observe the following tips to save fuel:
X The tires should always be inflated to the
recommended tire pressure.
X Remove unnecessary loads.
X Remove roof carriers when they are not
needed.
X Warm up the engine at low engine speeds.
X Avoid frequent acceleration or braking.
X Have all maintenance work carried out as
indicated by the service intervals in the
Maintenance Booklet or by the service
interval display.
Fuel consumption also increases when driv-
ing in cold weather, in stop-start traffic and in
hilly terrain.
Drinking and driving G
WARNING
Drinking and driving and/or taking drugs and driving are very dangerous combinations.
Even a small amount of alcohol or drugs can
affect your reflexes, perceptions and judg-
ment.
The possibility of a serious or even fatal acci-
dent is greatly increased when you drink or
take drugs and drive.
Do not drink or take drugs and drive or allow
anyone to drive who has been drinking or tak-
ing drugs.
Emission control G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation.
Certain engine systems are designed to keep
the level of poisonous components in exhaust fumes within legal limits. 194
Driving tipsDriving and parking
These systems only work at peak efficiency if
they are serviced exactly in accordance with
the manufacturer's specifications. For this
reason, all work on the engine must be carried out by qualified and authorized Mercedes-
Benz technicians.
The engine settings must not be changed
under any circumstances. Furthermore, all
specific service work must be carried out at
regular intervals and in accordance with the
Mercedes-Benz service requirements. Details
can be found in the Maintenance Booklet. ECO display
Example: ECO display
The ECO display provides feedback on how
economical your driving characteristics are.
The ECO display assists you in achieving the
most economical driving style for the selec-
ted settings and prevailing conditions. Your
driving style can significantly influence the
vehicle's consumption.
The ECO display consists of three bars:
R Acceleration
Acceleration
R Constant Constant
R Coasting
Coasting
The percent value is the average value of the three bars. The three bars and the mean value
begin at the value of 50%. A higher percent-
age indicates a more economical driving
style.
The ECO display does not indicate the actual fuel consumption. A fixed percentage count
in the ECO display does not indicate a fixed
consumption. Apart from driving style, consumption is
dependent on many factors such as, e.g.:
R load
R tire pressure
R cold start
R choice of route
R electrical consumers switched on
These factors are not included in the ECO dis-
play.
The evaluation of your driving style is carried
out using the following three categories:
R Acceleration
Acceleration (evaluation of all accelera-
tion processes):
- The bar fills up: moderate acceleration,
especially at higher speeds
- The bar empties: sporty acceleration
R Constant Constant (assessment of driving behavior
at all times):
- The bar fills up: constant speed and
avoidance of unnecessary acceleration
and deceleration
- The bar empties: fluctuations in speed
R Coasting Coasting (assessment of all deceleration
processes):
- The bar fills up: anticipatory driving,
keeping your distance and early release
of the accelerator. The vehicle can coast
without use of the brakes.
- The bar empties: frequent braking
i An economical driving style specially
requires driving at moderate engine
speeds.
To achieve a higher value in the categories
Acceleration
Acceleration andConstant Constant, observe the
gearshift recommendations.
i On long journeys at a constant speed, e.g.
on the highway, only the bar for Constant
Constant
will change.
i The ECO display summarizes the driving
characteristics from the start of the journey
to its completion. For this reason, the bars
change dynamically at the beginning of the
journey. On longer journeys, there are Driving tips
195Driving and parking Z
Driving off-road increases the likelihood of
damage to the vehicle, which, in turn, can lead to failure of the mechanical assembly or sys-
tems. Adapt your driving style to suit the ter- rain conditions. Drive carefully. Have damage
to the vehicle rectified immediately at a quali-
fied specialist workshop.
Do not switch to transmission position N
when driving off-road. You could lose control
of the vehicle if you attempt to brake using
the service brake. If the gradient is too steep, drive backwards in reverse gear.
General notes Read this section carefully before driving your
vehicle off-road. Practice by driving over more gentle off-road terrain first.
Familiarize yourself with the characteristics
of your vehicle and the gear shift operation
before driving through difficult terrain.
The following driving systems are specially
adapted to off-road driving:
R Off-road program 1 and 2 (vehicles with the
ON&OFFROAD package) (Y page 259)
R LOW RANGE off-road gear (vehicles with
the ON&OFFROAD package)
(Y page 261)
R Differential lock (vehicles with the
ON&OFFROAD package) (Y page 260)
R Off-road ABS (Y page 69)
R Off-road 4ETS (Y page 73)
R AIRMATIC package (vehicle level)
(Y page 219)
R DSR (Downhill Speed Regulation)
(Y page 258)
Observe the following notes:
R Stop the vehicle before starting to drive
along an off-road route.
R For vehicles with the AIRMATIC pack-
age: select a vehicle level that is suitable
for the off-road terrain. To avoid damaging
the vehicle, make sure there is always suf-
ficient ground clearance. R
Check that items of luggage and loads are
stowed safely and are well secured
(Y page 347).
R Always keep the engine running and in gear
when driving on a downhill gradient. Acti-
vate DSR (Y page 258).
R Always keep the doors, tailgate, windows
and sliding sunroof closed while driving.
R Adapt your speed to the terrain. The
rougher, steeper or more ruts on the ter-
rain, the slower your speed should be.
R Drive slowly and at an even speed through
the water. Ensure that a bow wave does not
form as you drive.
R Drive with extreme care on unfamiliar off-
road routes where visibility is poor. For
safety reasons, get out of the vehicle first
and survey the off-road route.
R Look out for obstacles, such as rocks,
holes, tree stumps and furrows.
R Check the depth of water before fording
rivers and streams.
R When fording, do not stop and do not
switch off the engine.
R On sand, drive quickly to overcome the roll-
ing resistance. Otherwise the vehicle's
wheels could become stuck in loose
ground.
R Do not jump with the vehicle as this will
interrupt the vehicle's propulsion.
R Always keep the engine running and in gear
when driving on a slope.
R Do not shift the automatic transmission to
transmission position N.
i Do not use the HOLD function when driv-
ing off-road, on steep uphill or downhill gra-
dients or on slippery or loose surfaces. The HOLD function cannot hold the vehicle on
such surfaces.
Checklist before driving off-road !
If the engine oil warning lamp lights up
while the vehicle is in motion, stop the vehi-
cle in a safe place as soon as possible. 200
Driving
tipsDriving an d parking
R
When driving down an incline, make use of
the engine's braking effect. Observe the
engine speed; do not overrev the engine.
R Before driving on extreme uphill and down-
hill gradients, select the LOW RANGE off-
road gear (Y page 261).
R Drive slowly.
R Avoid high engine speeds. Drive at appro-
priate engine speeds (maximum
3,000 rpm).
R Use the left-hand paddle shifter to shift into
a lower gear in good time on long and steep
downhill gradients.
R Check the brakes after prolonged off-road
driving.
i Hill start assist will aid you when pulling
away on a hill.
For further information about hill start
assist, see (Y page 171).
Do not switch to transmission position N
when driving off-road. If you try to brake the
vehicle using the service brake, you could
lose control of the vehicle. If the gradient is
too steep for your vehicle, drive back down in
reverse gear.
Always observe the approach/departure
angle values (Y page 457).
Maximum gradient-climbing capability Always observe the maximum gradient climb-
ing ability values (Y page 457).
Hilltops When driving up an uphill gradient, slightly
reduce pressure on the accelerator immedi-
ately before reaching the brow of the hill. Use
the vehicle's own impetus to drive over the
top of the hill.
This style of driving prevents:
R the vehicle from lifting off the ground on the
brow of a hill
R the vehicle from traveling too quickly down
the other side Driving downhill R
Drive slowly.
R Do not drive at an angle down steep
inclines. Steer into the line of fall and drive
with the front wheels aligned straight. Oth- erwise, the vehicle could slip sideways, tip
and rollover.
R Shift to a lower gear using the left-hand
paddle shifter before tackling steep down-
hill gradients.
R Activate DSR. If this is not sufficient, brake
gently. When doing so, make sure that the
vehicle is facing in the direction of the line
of fall.
R Check that the brakes are working normally
after a long downhill stretch.
i The special off-road ABS setting enables a
precise, brief and repeated locking of the
front wheels. This causes them to dig into
loose earth. Be aware that the front wheels easily skid across the ground surface if
completely braked and therefore lose their
ability to steer. Driving systems
Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. You must
select a lower gear in good time on long and
steep downhill gradients, especially if the
vehicle is laden or towing a trailer. By doing
so, you will make use of the braking effect of
the engine. This relieves the load on the brake
system and prevents the brakes from over-
heating and wearing too quickly.
Use cruise control only if road and traffic con-
ditions make it appropriate to maintain a
steady speed for a prolonged period. You can store any road speed above 20 mph
(30 km/h). Driving systems
203Driving and parking Z
If DISTRONIC PLUS detects that the vehicle in
front has slowed down, it brakes your vehicle.
In this way, the distance you have selected is
maintained.
If DISTRONIC PLUS detects a faster-moving
vehicle in front, it increases the driving speed. However, the vehicle is only accelerated up tothe speed you have stored.
If you depress the brake, DISTRONIC PLUS is
deactivated unless your vehicle is stationary.
Changing lanes
If you change to the passing lane, DISTRONIC
PLUS supports you when:
R you are driving faster than 40 mph
(60 km/h)
R DISTRONIC PLUS is maintaining the dis-
tance to a vehicle in front
R you switch on the appropriate turn signal
R DISTRONIC PLUS does not detect a danger
of collision
If these conditions are fulfilled, your vehicle is
accelerated. Acceleration will be interrupted
if changing lanes takes too long or if the dis-
tance between your vehicle and the vehicle in front becomes too small.
i When changing lanes, DISTRONIC PLUS
monitors the left lane on left-hand drive
vehicles and the right lane on right-hand
drive vehicles.
Stopping G
WARNING
When leaving the vehicle, even if it is braked
only by DISTRONIC PLUS, it could roll away if:
R there is a malfunction in the system or in
the voltage supply.
R DISTRONIC PLUS has been deactivated
with the cruise control lever, e.g. by a vehi-
cle occupant or from outside the vehicle.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with. R
the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
If you wish to exit the vehicle, always turn off
DISTRONIC PLUS and secure the vehicle
against rolling away.
If DISTRONIC PLUS detects that the vehicle in front is stopping, it brakes your vehicle until it
is stationary.
Once your vehicle is stationary, it remains
stationary and you do not need to depress the
brake.
After a time, the electric parking brake
secures the vehicle and relieves the service
brake.
Depending on the specified minimum dis-
tance, your vehicle will come to a standstill at a sufficient distance behind the vehicle in
front. The specified minimum distance is set
using the control on the cruise control lever.
The electric parking brake automatically
secures the vehicle if DISTRONIC PLUS is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off, unless it is auto-
matically switched off by the ECO start/
stop function.
R a system malfunction occurs.
R the power supply is not sufficient.
On steep uphill or downhill inclines or if there
is a malfunction, the transmission may also
automatically be shifted into position P.210
Driving systemsDriving and parking
!
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
Deactivating the HOLD function
(Y page 219).
Activation conditions You can activate the HOLD function if:
R
the vehicle is stationary
R the engine is running
R the driver's door is closed or your seat belt
is fastened
R the electric parking brake is released
R the transmission is in position D,Ror N
R DISTRONIC PLUS is deactivated
Activating the HOLD function X
Make sure that the activation conditions
are met.
X Depress the brake pedal.
X Quickly depress the brake pedal further
until 0043appears in the multifunction dis-
play.
The HOLD function is activated. You can
release the brake pedal.
i If depressing the brake pedal the first
time does not activate the HOLD function,
wait briefly and then try again. Deactivating the HOLD function The HOLD function is deactivated automati-
cally if:
R you accelerate and the transmission is in
position Dor R.
R you shift the transmission to position P.
R you depress the brake pedal again with a
certain amount of pressure until 0043disap-
pears from the multifunction display.
R you secure the vehicle using the electric
parking brake.
R you activate DISTRONIC PLUS.
i After a time, the electric parking brake
secures the vehicle and relieves the service brake.
The electric parking brake automatically
secures the vehicle if the HOLD function is
activated and:
R the driver's door is open and the driver's
seat belt is unfastened.
R the engine is switched off.
R a system malfunction occurs.
R the power supply is not sufficient.
On steep uphill or downhill inclines or if there
is a malfunction, the transmission may also
be automatically shifted into position P. AIRMATIC package
General notes AIRMATIC regulates the level of your vehicle.
As well as level control (Y page 221), your
vehicle can be equipped with ADS (Adaptive
Damping System) (Y page 220) and ACTIVE
CURVE SYSTEM (Y page 220).
Observe the notes on driving with a trailer
(Y page 265). Driving systems
219Driving and parking Z
Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 29). Important safety notes
G
WARNING
If you operate information systems and com-
munication equipment integrated in the vehi- cle while driving, you will be distracted from
traffic conditions. You could also lose control of the vehicle. There is a risk of an accident.
Only operate the equipment when the traffic
situation permits. If you are not sure that this
is possible, park the vehicle paying attention
to traffic conditions and operate the equip-
ment when the vehicle is stationary. G
WARNING
If the instrument cluster has failed or mal-
functioned, you may not recognize function
restrictions in systems relevant to safety. The operating safety of your vehicle may be
impaired. There is a risk of an accident.
Drive on carefully. Have the vehicle checked
at a qualified specialist workshop immedi-
ately.
You must observe the legal requirements for
the country in which you are currently driving when operating the on-board computer.
The on-board computer only shows messages
or warnings from certain systems in the mul- tifunction display. You should therefore make
sure your vehicle is operating safely at all times. Otherwise, a vehicle that is not oper-
ating safely may cause an accident.
For an overview, see the instrument panel
illustration (Y
page 35). Displays and operation
Instrument cluster lighting
The lighting in the instrument cluster, in the
displays and the controls in the vehicle inte-
rior can be adjusted using the brightness con-
trol knob.
The brightness control knob is located on the bottom left of the instrument cluster
(Y page 35).
X Turn the brightness control knob clockwise
or counter-clockwise.
If the light switch is set to 0058,0060or
0058, the brightness is dependent upon
the brightness of the ambient light.
i The light sensor in the instrument cluster
automatically controls the brightness of
the multifunction display.
In daylight, the displays in the instrument
cluster are not illuminated. Coolant temperature display
G
WARNING
Opening the hood when the engine is over-
heated or when there is a fire in the engine
compartment could expose you to hot gases
or other service products. There is a risk of
injury.
Let an overheated engine cool down before
opening the hood. If there is a fire in the
engine compartment, keep the hood closed
and contact the fire department.
! A display message is shown if the coolant
temperature is too high.
If the coolant temperature is over 248 ‡
(120 †), do not continue driving. The
engine will otherwise be damaged. 274
Displays and operationOn-board computer and displays