Problems with the SmartKey
Problem
Possible causes/consequences and
0050
0050Solutions You cannot lock or
unlock the vehicle
using the SmartKey. The SmartKey battery is discharged or nearly discharged.
X Try again to lock/unlock the vehicle using the remote control
function of the SmartKey. Point the tip of the SmartKey at the
driver's door handle from close range and press the 0036or
0037 button.
If this does not work:
X Check the SmartKey battery (Y page 85) and replace it if nec-
essary (Y page 85).
X Lock (Y page 90) or unlock (Y page 90) the vehicle using the
mechanical key. The SmartKey is faulty.
X Lock (Y page 90) or unlock (Y page 90) the vehicle using the
mechanical key.
X Have the SmartKey checked at a qualified specialist workshop. You can no longer lock
or unlock the vehicle
using KEYLESS-GO. There is interference from a powerful source of radio waves.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 0036or0037 button. There is a malfunction with KEYLESS-GO.
X Lock/unlock the vehicle using the remote control function of
the SmartKey. Point the tip of the SmartKey at the driver's door
handle from close range and press the 0036or0037 button.
X Have KEYLESS-GO checked at a qualified specialist workshop.
If this does not work:
X Check the SmartKey battery (Y page 85) and replace it if nec-
essary (Y page 85).
X Lock (Y page 90) or unlock (Y page 90) the vehicle using the
mechanical key. You have lost a Smart-
Key. X
Have the SmartKey deactivated at a qualified specialist work-
shop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. SmartKey
87Opening and closing Z
Problem
Possible causes/consequences and
0050
0050Solutions The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 395).
or
X Jump-start the vehicle (Y page 397).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. A door is open. Therefore, the SmartKey cannot be detected as
easily.
X Close the door and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If persons, particularly children are subjected to prolonged exposure to extreme heat or
cold, there is a risk of injury, possibly even
fatal. Never leave children unattended in the
vehicle. G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey.
You should preferably place luggage or loads
in the cargo compartment. Observe the load- ing guidelines (Y page 342).88
DoorsOpening and closing
The system automatically switches off
approximately 35 minutes after it is set to
level 1.
X Turn the SmartKey to position 1or 2in the
ignition lock (Y page 167).
X To switch on: press button0043repeatedly
until the desired heating level is set.
X To switch off: press button0043repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
heating may switch off. Seats
117Seats, steering wheel and mirrors Z
Problems with the seat heating
Problem
Possible causes/consequences and
0050
0050Solutions The seat heating has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat heating will
switch back on automatically. Switching the seat ventilation on/off
Switching on/off The three blue indicator lamps in the buttons
indicate the ventilation level you have selec-
ted.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 167).
X To switch on: press button0043repeatedly
until the desired ventilation level is set.
X To switch off: press button0043repeatedly
until all the indicator lamps go out.
i If the battery voltage is too low, the seat
ventilation may switch off.
i You can open the side windows and the
sliding sunroof using the "Convenience
opening" feature (Y page 97). The seat ven-
tilation of the driver's seat automatically
switches to the highest level. 118
SeatsSeats, steering wheel and mirrors
Problems with the seat ventilation
Problem
Possible causes/consequences and
0050
0050Solutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. Adjusting the steering wheel man-
ually
G
WARNING
If the steering wheel is unlocked while the
vehicle is in motion, it could change position
unexpectedly. This could cause you to lose
control of the vehicle. There is a risk of an
accident. Before starting off, make sure the steering
wheel is locked. Never unlock the steering
wheel while the vehicle is in motion.
0043
Release lever
0044 To adjust the steering wheel height
0087 To adjust the steering wheel position
(fore-and-aft adjustment)
X Push release lever 0043down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired
position.
X Push release lever 0043up completely.
The steering column is locked.
X Check if the steering column is locked.
When doing so, try to push the steering
wheel up or down or try to move it in the
fore-and-aft direction. Steering wheel
119Seats, steering wheel and mirrors Z
Folding the exterior mirrors in or out
electrically X
Turn the SmartKey to position 1or 2in the
ignition lock (Y page 167).
X Briefly press button 0043.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 30 mph
(47 km/h), you can no longer fold in the
exterior mirrors.
Setting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer (Y page 288).
X Turn the SmartKey to position 1in the igni-
tion lock (Y page 167).
X Briefly press button 0043.
Folding the exterior mirrors in or out
automatically If the "Fold in mirrors when locking" function
is activated in the on-board computer:
(Y page 288) R
the exterior mirrors fold in automatically as
soon as you lock the vehicle from the out-
side.
R the exterior mirrors fold out again automat-
ically as soon as you unlock the vehicle and
then open the driver's or front-passenger
door.
Exterior mirror pushed out of position If an exterior mirror has been pushed out of
position, proceed as follows:
X Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.
X Vehicles with electrically folding exte-
rior mirrors: press and hold button for
folding the mirrors 0043(Ypage 123) until
you hear a click and then the mirror engage
in position.
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
(Y page 122). Automatic anti-glare mirrors
The rear-view mirror and the exterior mirror
on the driver's side automatically go into anti- glare mode if the following conditions are met simultaneously:
R the ignition is switched on and
R incident light from headlamps strikes the
sensor in the rear-view mirror.
i The mirrors do not go into anti-glare mode
if reverse gear is engaged or if the interior
lighting is switched on. Mirrors
123Seats, steering wheel and mirrors Z
0047
0063
Left-hand standing lamps
0048 0064
Right-hand standing lamps
0049 0060
Parking lamps, license plate and
instrument cluster lighting
004A 0058
Automatic headlamp mode, control-
led by the light sensor
004B 0058
Low-beam/high-beam headlamps
0084 005E
Rear fog lamp
Even if the light sensor does not detect that it is dark, the parking lamps and low-beam
headlamps switch on when the ignition is
switched on and the light switch is set to the 0058 position. This is a particularly useful
function in the event of rain and fog.
X To switch on the low-beam headlamps:
turn the SmartKey in the ignition lock to
position 2or start the engine.
X Turn the light switch to 0058.
The green 0058indicator lamp in the instru-
ment cluster lights up.
Rear fog lamp 0047
0063
Left-hand standing lamps
0048 0064
Right-hand standing lamps 0049
0060
Parking lamps, license plate and
instrument cluster lighting
004A 0058
Automatic headlamp mode, control-
led by the light sensor
004B 0058
Low-beam/high-beam headlamps
0084 005E
Rear fog lamp
The rear fog lamp improves visibility of your
vehicle for the traffic behind in the event of
thick fog. Please take note of the country-
specific regulations for the use of rear fog
lamps.
X To switch on the rear fog lamps: turn the
SmartKey in the ignition lock to position 2
or start the engine.
X Turn the light switch to 0058or0058.
X Press the 005Ebutton.
The yellow 005Eindicator lamp in the
instrument cluster lights up.
X To switch off the rear fog lamp: press the
005E button.
The yellow 005Eindicator lamp in the
instrument cluster goes out.
Parking lamps ! If the battery has been excessively dis-
charged, the parking lamps or standing
lamps are automatically switched off to
enable the next engine start. Always park
your vehicle safely and sufficiently lit
according to legal standards. Avoid the
continuous use of the 0060parking lamps
for several hours. If possible, switch on the
0064 right or the 0063left standing lamp. 130
Exterior lightingLights and windshield wipers
Rear overhead control panel (third row of seats)
0043 Reading lamp Interior lighting control
General notes In order to prevent the vehicle's battery from
discharging, the interior lighting functions are
automatically deactivated after some time
except for when the SmartKey is in position 2
in the ignition lock.
The color and brightness of the ambient light- ing can be adjusted using the on-board com-
puter (Y page 286).
Automatic interior lighting control Overhead control panel
0043 003D To switch the left-hand front reading
lamp on/off
0044 004A To switch the front interior lighting
on
0087 0043 To switch the rear interior lighting
on/off 0085
0033 To switch the front interior lighting/
automatic interior lighting control off
0083 003D To switch the right-hand front read-
ing lamp on/off
0084 To switch the automatic interior lighting
control on
X To switch on: set the switch to center
position 0084.
X To switch off: set the switch to the 0033
position.
The interior lighting automatically switches
on if you:
R unlock the vehicle
R open a door
R remove the SmartKey from the ignition
lock.
The interior light is activated for a short while
when the SmartKey is removed from the igni- tion lock. You can activate this delayed
switch-off using the on-board computer
(Y page 287).
Manual interior lighting control Overhead control panel
0043 003D To switch the left-hand front reading
lamp on/off
0044 004A To switch the front interior lighting
on
0087 0043 To switch the rear interior lighting
on/off
0085 0033 To switch the front interior lighting/
automatic interior lighting control off 136
Interior lightingLights and windshield wipers