2015 MERCEDES-BENZ GL-Class Malfunction

Standing lamps
Display message ............................3 07
Switching on/off ........................... 131
Start/stop function
see ECO start/stop function
Starting (engine) ................................ 169
STEER CONTROL .................................. 77
Steering (display message) .............. 325
Steering wheel Adjusting (electrically) ................... 120
Adjusting (manually) ...................... 119
Button overview ............................... 37
Buttons (on-board computer) ......... 275
Cleaning ......................................... 384
Important safety notes .................. 119
Paddle shifters ............................... 180
Steering wheel heating .................. 120
Storing settings (memory func-
tion) ............................................... 124
Steering wheel heating
Problem (malfunction) ................... 121
Switching on/of f........................... 120
Steering wheel paddle shifters ........ 180
Stopwatch (RACETIMER) ................... 290
Stowage areas ................................... 342
Stowage compartments Armrest (under) ............................. 344
Center console .............................. 344
Center console (rear) ..................... 344
Cup holders ................................... 350
Eyeglasses compartment ............... 344
Glove box ....................................... 343
Important safety information ......... 343
Stowage net ................................... 345
Stowage net ....................................... 345
Summer tires ..................................... 408
Sun visor ............................................ 352
Surround lighting (on-board com-
puter) .................................................. 286
Suspension tuning AMG adaptive sport suspension
system ........................................... 224
SETUP (on-board computer) .......... 289
SUV
(Sport Utility Vehicle) ....................... 27
Switching air-recirculation mode
on/off ................................................. 161 T
Tachometer ........................................ 275
Tailgate Display message ............................ 324
Emergency unlocking ....................... 95
Important safety notes .................... 91
Limiting the opening angle ............... 94
Opening/closing (automatically
from inside) ...................................... 94
Opening/closing (automatically
from outside) ................................... 92
Opening/closing (from outside) ....... 92
Opening dimensions ...................... 455
Power closing .................................. 90
Tail lamps
Display message ............................ 306
Tank
see Fuel tank
Tank content
Fuel gauge ....................................... 35
Technical data
Capacities ...................................... 447
Emergency spare wheel ................. 443
Information .................................... 446
Tires/wheels ................................. 434
Trailer load s................................... 459
Vehicle data ................................... 455
TELEAID
Call priority .................................... 361
Downloading destinations
(COMAND) ..................................... 361
Downloading routes ....................... 364
Emergency call .............................. 358
General notes ................................ 357
Geo fencing ................................... 365
Locating a stolen vehicle ............... 363
MB info call button ........................ 360
Remote vehicle locking .................. 363
Roadside Assistance button .......... 359
Search & Send ............................... 362
Self-test ......................................... 358
Speed alert .................................... 365
System .......................................... 358
Triggering the vehicle alarm ........... 365
Vehicle remote malfunction diag-
nosis .............................................. 364
Vehicle remote unlocking .............. 363 Index
19

Interchanging/changing ................ 429
Mounting a new wheel ................... 433
Mounting a wheel .......................... 430
Overview ........................................ 406
Removing a wheel .......................... 433
Storing ........................................... 430
Tightening torque ........................... 434
Wheel size/tire size ....................... 434
Window curtain air bag
Display message ............................ 302
Operation ......................................... 53
Windows
see Side windows
Windshield
Defrosting ...................................... 159
Infrared reflective .......................... 369
Windshield washer fluid
see Windshield washer system
Windshield washer system
Adding washer fluid ....................... 376
Notes ............................................. 453
Windshield wipers
Problem (malfunction) ................... 143
Rear window wipe r........................ 141
Replacing the wiper blades ............ 141
Switching on/of f........................... 140
Winter driving
Slippery road surfaces ................... 198
Snow chains .................................. 409
Winter operation
General notes ................................ 408
Overview ........................................ 408
Radiator cover ............................... 373
Snow drive program ....................... 256
Winter tires
M+S tire s....................................... 408
Wiper blades
Cleaning ......................................... 381
Important safety notes .................. 141
Replacing ....................................... 141
Replacing (rear window )................ 142
Replacing (windshield) ................... 141
Wooden trim (cleaning instruc-
tions) .................................................. 384
Workshop see Qualified specialist workshop Z
ZONE function Switching on/of f........................... 159 Index
23

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 446). Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces- sories warranties. These are available at any
authorized Mercedes-Benz Center.
i Should you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to you. Introduction
25 Z

Information for customers in Califor-
nia
Under California law you may be entitled to a replacement of your vehicle or a refund of thepurchase price or lease price, if after a rea-
sonable number of repair attempts
Mercedes-Benz USA, LLC and/or its author-
ized repair or service facilities fail to fix one or
more substantial defects or malfunctions in
the vehicle that are covered by its express
warranty. During the period of 18 months
from original delivery of the vehicle or the
accumulation of 18,000 miles (approximately 29,000 km) on the odometer of the vehicle,
whichever occurs first, a reasonable number
of repair attempts is presumed for a retail
buyer or lessee if one or more of the following occurs:
(1) the same substantial defect or malfunc- tion results in a condition that is likely to
cause death or serious bodily injury if the
vehicle is driven, that defect or malfunc-
tion has been subject to repair two or
more times, and you have directly noti-
fied Mercedes-Benz USA, LLC in writing
of the need for its repair,
(2) the same substantial defect or malfunc- tion of a less serious nature than cate-
gory (1) has been subject to repair four or
more times and you have directly notified us in writing of the need for its repair, or
(3) the vehicle is out of service by reason of repair of the same or different substantial
defects or malfunctions for a cumulative
total of more than 30 calendar days.
Please send your written notice to:
Mercedes-Benz USA, LLC
Customer Assistance Center
One Mercedes Drive
Montvale, NJ 07645-0350 Maintenance
The Service and Warranty Booklet describes
all the necessary maintenance work which
should be done at regular intervals.
Always have the Service and Warranty Book-
let with you when you bring the vehicle to an authorized Mercedes-Benz Center. The ser-
vice advisor will record every service for you
in the Service and Warranty Booklet. Roadside Assistance
The Mercedes-Benz Roadside Assistance
Program offers technical help in the event of a breakdown. Calls to the toll-free Roadside
Assistance Hotline are answered by our
agents 24 hours a day, 365 days a year.
1-800-FOR-MERCedes(1-800-367-6372)
(USA)
1-800-387-0100 (Canada)
For additional information, refer to the
Mercedes-Benz Roadside Assistance Pro-
gram brochure (USA) or the "Roadside Assis-
tance" section in the Service and Warranty
booklet (Canada). You will find both in your
vehicle literature portfolio. Change of address or change of own-
ership
In the event of a change of address, please
send us the "Notification of Address Change" in the Service and Guarantee booklet or sim-
ply call the Mercedes-Benz Customer Assis-
tance Center (USA) at the hotline number
1-800-FOR-MERCedes(1-800-367-6372 )or
Customer Service Center (Canada) at
1-800-387-0100. This will assist us in con-
tacting you in a timely manner should the
need arise.
If you sell your Mercedes, please leave the
entire literature in the vehicle so that it is
available to the next owner.
If you have purchased a used car, please send
us the "Notification of Used Car Purchase" in 26
Introduction

the Service and Guarantee booklet or simply
call the Mercedes-Benz Customer Assistance
Center (USA) at the hotline number
1-800-FOR-MERCede s(1-800-367-6372 )or
Customer Service (Canada) at
1-800-387-0100. Vehicle operation outside the USA
and Canada
If you plan to operate your vehicle in foreign
countries, please be aware that:
R service facilities or replacement parts may
not be readily available.
R unleaded fuel for vehicles with a catalytic
converter may not be available. Leaded fuel may cause damage to the catalytic con-
verter.
R the fuel may have a considerably lower
octane rating. Unsuitable fuel can cause
engine damage.
Some Mercedes-Benz models are available
for delivery in Europe through our European
Delivery Program. For details, consult an
authorized Mercedes-Benz Center or write to
one of the following addresses.
In the USA
Mercedes-Benz USA, LLC
European Delivery Department
One Mercedes Drive
Montvale, NJ 07645-0350
In Canada
Mercedes-Benz Canada, Inc.
European Delivery Department
98 Vanderhoof Avenue
Toronto, Ontario M4G 4C9 Sports Utility Vehicle
G
WARNING
Due to the high center of gravity, the vehicle
may start to skid and roll over in the event of
an abrupt steering maneuver and/or when the vehicle's speed is not adapted to the road
conditions. There is a risk of an accident.
Always adapt your speed and driving style to
the vehicle's driving characteristics and to theprevailing road and weather conditions.
Utility vehicles have a significantly higher roll-
over rate than other types of vehicles.
Failure to operate this vehicle safely may
result in an accident, rollover of the vehicle,
and severe or fatal injury.
In a rollover crash, an unbelted person is sig- nificantly more likely to die than a person
wearing a seat belt.
You and all vehicle occupants should always
wear your seat belts. Operating safety
Important safety notes
G
WARNING
If you do not have the prescribed service/
maintenance work or any required repairs
carried out, this can result in malfunctions or system failures. There is a risk of an accident.
Always have the prescribed service/mainte-
nance work as well as any required repairs
carried out at a qualified specialist workshop. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
Flammable material such as leaves, grass or
twigs may ignite if they come into contact with hot parts of the exhaust system. There is a risk of fire. Introduction
27 Z

See “Children in the vehicle” for information
on children traveling with you as well as vehi-
cle restraint systems (Y page 61).Important safety notes
G
WARNING
Modifications to the restraint system may
cause it to no longer work as intended. The
restraint system may then not perform its
intended protective function and may fail in an accident or trigger unexpectedly, for example.
This poses an increased risk of injury or even fatal injury.
Never modify parts of the restraint system.
Never tamper with the wiring, the electronic
components or their software.
If it is necessary to modify an air bag system to
accommodate a person with disabilities, con- tact an authorized Mercedes-Benz Center for
details. USA only: for further information con- tact our Customer Assistance Center at
1-800-FOR-MERCedes (1‑800‑ 367‑6372). Restraint system warning lamp
The functions of the restraint system are
checked after the ignition is switched on and
at regular intervals while the engine is run-
ning. Therefore, malfunctions can be detec-
ted in good time.
The 0075 restraint system warning lamp in
the instrument cluster lights up when the igni- tion is switched on. It goes out no later than afew seconds after the engine is started. The
components of the restraint system are in
operational readiness.
A malfunction has occurred if the 0075
restraint system warning lamp:
R does not light up after the ignition is
switched on
R does not go out after a few seconds with
the engine running
R lights up again while the engine is running G
WARNING
If restraint system is malfunctioning, restraint system components may be triggered unin-
tentionally or might not be triggered at all in
the event of an accident with a high rate of
vehicle deceleration. This can affect the Emer- gency Tensioning Device or air bag, for exam-
ple. This poses an increased risk of injury or
even fatal injury.
Have the restraint system checked and
repaired in a qualified specialist workshop as
soon as possible. PASSENGER AIR BAG OFF indicator
lamp
PASSENGER AIR BAG OFF indicator lamp
0043
is part of the Occupant Classification System (OCS).
The PASSENGER AIR BAG OFF indicator lamp
informs you about the status of the front-
passenger front air bag.
If the PASSENGER AIR BAG OFF indicator
lamp:
R is lit : the front-passenger front air bag is
deactivated. They will then not be deployed
in the event of an accident.
R does not light up: the front-passenger
front air bag is enabled. If, in the event of an
accident, all deployment criteria are met,
the front-passenger front air bag is
deployed. Occupant safety
45Safety Z

G
WARNING
If you secure a child in a forward-facing child
restraint system on the front-passenger seat
and you position the front-passenger seat too close to the dashboard, the child could, in the
event of an accident:
R come into contact with the vehicle's inte-
rior if the PASSENGER AIR BAG OFF indi-
cator lamp is lit, for example
R be struck by the air bag if the PASSENGER
AIR BAG OFF indicator lamp is off
This poses an increased risk of injury or even
fatal injury.
Move the front-passenger seat as far back as possible. Always make sure that the shoulder
belt strap is correctly routed from the vehicle
belt sash guide to the shoulder belt guide on
the child restraint system. The shoulder belt
strap must be routed forwards and down-
wards from the vehicle belt sash guide. If nec- essary, adjust the vehicle belt sash guide and
the front-passenger seat accordingly. Always
observe the child restraint system manufac-
turer's installation instructions.
If OCS determines that: R the front-passenger seat is unoccupied, the
PASSENGER AIR BAG OFF indicator lamp
lights up after the system self-test and
remains lit. This indicates that the front-
passenger front air bag is deactivated.
R the front-passenger seat is occupied by a
child of up to 12 months old, in a standard
child restraint system, the PASSENGER AIR BAG OFF indicator lamp lights up after the
system self-test and remains lit. This indi-
cates that the front-passenger front air bag
is deactivated.
But in the case of a 12-month-old child, in a standard child restraint system, the
PASSENGER AIR BAG OFF indicator lamp
can go out after the system self-test. This
indicates that the front-passenger front air
bag is activated. The result of the classifi-
cation is dependent on, among other fac-
tors, the child restraint system and the child's stature. It is recommended that you
install the restraint system on a suitable
rear seat.
R the front-passenger seat is occupied by a
person of smaller stature (e.g. a teenager
or small adult), the PASSENGER AIR BAG
OFF indicator lamp lights up and remains lit after the system self-test depending on the result of the classification or, alternatively,
goes out.
- if the PASSENGER AIR BAG OFF indicator
lamp is off, move the front-passenger
seat as far back as possible. Alterna-
tively, a person of small stature can sit on
a rear seat.
- if the PASSENGER AIR BAG OFF indicator
lamp is lit, a person of smaller stature
should not use the front-passenger seat.
R the front-passenger seat is occupied by an
adult or a person of a stature correspond-
ing to that of an adult, the PASSENGER AIR BAG OFF indicator lamp goes out after the
system self-test. This indicates that the
front-passenger front air bag is activated.
If children are traveling in the vehicle, be sure
to observe the notes on "Children in the vehi- cle" (Y page 61).
When OCS is malfunctioning, the red 0075
restraint system warning lamp in the instru-
ment cluster and the PASSENGER AIR BAG
OFF indicator lamp light up simultaneously.
The front-passenger front air bag is deactiva-
ted in this case and does not deploy during an accident. Have the system checked by quali-
fied technicians as soon as possible. Consult
an authorized Mercedes-Benz Center. The
front-passenger seat should only be repaired at an authorized Mercedes-Benz Center.
If the front-passenger seat, the seat cover orthe seat cushion is damaged, have the nec-
essary repair work carried out at an author-
ized Mercedes-Benz Center.
For safety reasons, Mercedes-Benz recom-
mends that you only use seat accessories
that have been approved by Mercedes-Benz. Occupant safety
55Safety Z

If the driver's air bag deploys, this does not
mean that the front-passenger front air bag
will also deploy. The Occupant Classification
System (OCS) categorizes the occupant in the
front-passenger seat. Depending on that
result, the front-passenger front air bag is
either enabled or deactivated.
System self-test G
DANGER
If the PASSENGER AIR BAG OFF indicator
lamp does not light up during the system self- test, then the system is malfunctioning. The
front-passenger front air bag might be trig-
gered unintentionally or might not be trig-
gered at all in the event of an accident with
high deceleration. This poses an increased
risk of injury or even fatal injury.
In this case the front-passenger seat may not be used. Do not install a child restraint system
on the front-passenger seat. Have the Occu-
pant Classification System (OCS) checked
and repaired immediately at a qualified spe-
cialist workshop. G
DANGER
If the PASSENGER AIR BAG OFF indicator
lamp remains lit after the system self-test, the front-passenger front air bag is disabled. It willnot be deployed in the event of an accident. In
this case, the front-passenger front air bag
cannot perform its intended protective func-
tion, e.g. when a person is seated in the front- passenger seat.
That person could, for example, come into
contact with the vehicle's interior, especially
if the person is sitting too close to the dash-
board. This poses an increased risk of injury or even fatal injury.
When the front-passenger seat is occupied,
always ensure that:
R the classification of the person in the front-
passenger seat is correct and the front-
passenger front air bag is enabled or disa- bled in accordance with the person in the
front-passenger seat
R the person is seated properly with a cor-
rectly fastened seatbelt
R the front-passenger seat has been moved
back as far back as possible
If the PASSENGER AIR BAG OFF indicator
lamp remains lit when it should not, the front- passenger seat may not be used. Do not
install a child restraint system on the front-
passenger seat. Have the Occupant Classifi-
cation System (OCS) checked and repaired
immediately at a qualified specialist work-
shop. G
WARNING
Objects between the seat surface and the
child restraint system could affect OCS oper- ation. This could result in the front-passengerair bag not functioning as intended during an
accident. This poses an increased risk of
injury or even fatal injury.
Do not place any objects between the seat
surface and the child restraint system. The
entire base of the child restraint system must
always rest on the seat cushion of the front-
passenger seat. The backrest of the forwards- facing child restraint system must, as far as
possible, be resting on the backrest of the
front-passenger seat. Always comply with thechild restraint system manufacturer's instal-
lation instructions.
After the system self-test, the PASSENGER
AIR BAG OFF indicator lamp displays the sta-
tus of the front-passenger front air bag
(Y page 54).
For more information about the OCS, see
"Problems with the Occupant Classification
System" (Y page 57). 56
Occupant safetySafety