X
Press Roadside Assistance button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active.
The multifunction display shows the Con‐ Con‐
necting Call
necting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction diagno- sis, the Mercedes-Benz Customer Assistance
Center can ascertain the nature of the prob-
lem (Y page 364).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. i
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assis-
tance call button 0043is flashing continu-
ously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button X
Press MB Info call button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button 0043
flashes while the connection is being made.
The multifunction display shows the Con‐ Con‐
necting
necting Call
Callmessage. The audio system
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. 360
FeaturesStowage and features
If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call but-
ton 0043is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steer-
ing wheel
R the corresponding button on the audio sys-
tem or on COMAND for ending a telephone
call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
Furthermore, you can download routes with
up to 20 way points.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i If you select
No No, the address can be saved
in the address book. Features
361Stowage and features Z
Cleaning the plastic trim
G
WARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit.
! Do not affix the following to plastic surfa-
ces:
R stickers
R films
R scented oil bottles or similar items
You can otherwise damage the plastic.
! Do not allow cosmetics, insect repellent
or sunscreen to come into contact with the
plastic trim. This maintains the high-quality look of the surfaces.
X Wipe the plastic trim with a damp, lint-free
cloth, e.g. a microfiber cloth.
X Heavy soiling: use care and cleaning prod-
ucts recommended and approved by
Mercedes-Benz.
The surface may change color temporarily.
Wait until the surface is dry again.
Cleaning the steering wheel and gear or selector lever X
Thoroughly wipe with a damp cloth or use
leather care agents that have been recom-
mended and approved by Mercedes-Benz.
Cleaning genuine wood and trim ele-
ments !
Do not use solvent-based cleaning agents
such as tar remover, wheel cleaners, pol-
ishes or waxes. There is otherwise a risk of
damaging the surface.
! Do not use chrome polish on trim pieces.
The trim pieces have a chrome look but are mostly made of anodized aluminum and can lose their shine if chrome polish is
used. Use a damp, lint-free cloth instead
when cleaning the trim pieces.
If the chrome-plated trim pieces are very
dirty, you can use a chrome polish. If you
are unsure as to whether the trim pieces
are chrome-plated or not, consult an
authorized Mercedes-Benz Center.
X Wipe the wooden trim and trim pieces with
a damp, lint-free cloth, e.g. a microfiber
cloth.
X Heavy soiling: use car care and cleaning
products recommended and approved by
Mercedes-Benz.
Cleaning the seat covers General notes
! Do not use microfiber cloths to clean gen-
uine leather, artificial leather or DINAMICA
covers. If used often, these can damage the cover.
i Note that regular care is essential to
ensure that the appearance and comfort of the covers is retained over time.
Genuine leather seat covers
! To retain the natural appearance of the
leather, observe the following cleaning
instructions:
R Clean genuine leather covers carefully
with a damp cloth and then wipe the cov-
ers down with a dry cloth.
R Make sure that the leather does not
become soaked. It may otherwise
become rough and cracked.
R Only use leather care agents that have
been tested and approved by Mercedes-
Benz. You can obtain these from a quali- fied specialist workshop.
Leather is a natural product.
It exhibits natural surface characteristics, for
example: 384
CareMaintenance and care
If the pressure loss warning message
appears in the multifunction display:
R Observe the instructions in the display
messages (Y page 320).
R Check the tire for damage.
R If driving on, observe the following notes.
The maximum driving distance is approx-
imately 50 mile s(80 km) when the vehicle is
partially laden and approximately 18 miles
(30 km) when the vehicle is fully laden.
In addition to the vehicle load, the driving dis- tance possible depends upon:
R Speed
R Road condition
R Outside temperature
The driving distance possible in run-flat mode
may be reduced by extreme driving condi-
tions/maneuvers, or it can be increased
through a moderate style of driving.
The maximum permissible distance which
can be driven in run-flat mode is counted from the moment the tire pressure loss warning
appears in the multifunction display.
You must not exceed a maximum speed of
50 mph (80 km/h).
i When replacing one or all tires, make sure
that you use only tires:
R of the size specified for the vehicle and
R marked "MOExtended"
If a tire has gone flat and cannot be
replaced with a MOExtended tire, a stand-
ard tire may be used as a temporary meas- ure. Make sure that you use the proper size
and type (summer or winter tire).
i Vehicles equipped with MOExtended tires
are not equipped with a TIREFIT kit at the
factory. It is therefore recommended that
you additionally equip your vehicle with a
TIREFIT kit if you mount tires that do not
feature run-flat properties, e.g. winter tires.
A TIREFIT kit may be obtained from a quali- fied specialist workshop. Important safety notes G
WARNING
When driving in emergency mode, the driving characteristics deteriorate, e.g. when corner-
ing, accelerating quickly and when braking.
There is a risk of an accident.
Do not exceed the stated maximum speed.
Avoid abrupt steering and driving maneuvers,
and driving over obstacles (curbs, potholes,
off-road). This applies in particular to a laden
vehicle.
Stop driving in emergency mode if:
R you hear banging noises.
R the vehicle starts to shake.
R you see smoke and smell rubber.
R ESP ®
is intervening constantly.
R there are tears in the sidewalls of the tire.
After driving in emergency mode, have the
wheel rims checked at a qualified specialist
workshop with regard to their further use. The defective tire must be replaced in every case. TIREFIT kit
Important safety notes TIREFIT is a tire sealant.
You can use TIREFIT to seal punctures of up to
0.16 in (4 mm), particularly those in the tire
tread. You can use TIREFIT at outside tem-
peratures down to 00F84 ‡ (00F820 †). G
WARNING
In the following situations, the tire sealant is
unable to provide sufficient breakdown assis- tance, as it is unable to seal the tire properly:
R there are cuts or punctures in the tire larger
than those mentioned above.
R the wheel rim is damaged.
R you have driven at very low tire pressures or
on a flat tire.
There is a risk of an accident.
Do not drive the vehicle. Contact a qualified
specialist workshop. 390
Flat tireBreakdown assistance
when adjusting the tire pressure
(Y
page 410).
i The actual values for tires are vehicle-
specific and may deviate from the values in
the illustration. Checking the tire pressures
Important safety notes Observe the notes on tire pressure
(Y
page 410).
Information on air pressure for the tires on
your vehicle can be found:
R on the vehicle's Tire and Loading Informa-
tion placard on the B-pillar (Y page 418)
R on the tire pressure label on the fuel filler
flap (Y page 187)
R in the "Tire pressure" section
R under "Tire pressure" (Y page 410)
Checking tire pressures manually To determine and set the correct tire pres-
sure, proceed as follows:
X Remove the valve cap of the tire that is to
be checked.
X Press the tire pressure gauge securely onto
the valve.
X Read the tire pressure and compare it with
the recommended value on the Tire and
Loading Information placard (Y page 410).
X If the tire pressure is too low, increase it to
the recommended value.
X If the tire pressure is too high, release air by
pressing down the metal pin in the valve.
Use the tip of a pen, for example. Then,
check the tire pressure again using the tire
pressure gauge.
X Screw the valve cap onto the valve.
X Repeat these steps for the other tires. Tire pressure loss warning system
General notes While the vehicle is in motion, the tire pres-
sure loss warning system monitors the set
tire pressure using the rotational speed of the wheels. This enables the system to detect
significant pressure loss in a tire. If the speed
of rotation of a wheel changes as a result of a loss of pressure, a corresponding warning
message will appear in the multifunction dis- play.
You can recognize the tire pressure loss warn-
ing by the Run Flat Indicator Active Run Flat Indicator Active
Press 'OK' to Restart
Press 'OK' to Restart message which
appears in the Service
Servicemenu of the multi-
function display. Information on the message
display can be found in the "Restarting the tire
pressure loss warning system" section
(Y page 414).
Important safety notes The tire pressure warning system does not
warn you of an incorrectly set tire pressure.
Observe the notes on the recommended tire
pressure (Y page 410).
The tire pressure loss warning does not
replace the need to regularly check the tire
pressure. An even loss of pressure on several tires at the same time cannot be detected by
the tire pressure loss warning system.
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The function of the tire pressure loss warning system is limited or delayed if:
R snow chains are mounted on your vehicle's
tires.
R road conditions are wintry.
R you are driving on sand or gravel. Tire pressure
413Wheels and tires Z
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The tire pressure monitor has a yellow warn-
ing lamp in the instrument cluster for indicat- ing a pressure loss or malfunction. Whether
the warning lamp flashes or lights up indi-
cates whether a tire pressure is too low or the
tire pressure monitor is malfunctioning:
R if the warning lamp is lit continuously, the
tire pressure on one or more tires is signif- icantly too low. The tire pressure monitor is
not malfunctioning.
R if the warning lamp flashes for around a
minute and then remains lit constantly, the
tire pressure monitor is malfunctioning.
i In addition to the warning lamp, a mes-
sage appears in the multifunction display.
Further information can be found on
(Y page 320).
If the tire pressure monitor is malfunctioning,
it may take more than ten minutes for the tire pressure warning lamp to inform you of the
malfunction by flashing for approximately one
minute and then remaining lit. When the mal- function has been rectified, the tire pressure
warning lamp goes out after a few minutes of
driving.
The tire pressure values indicated by the on-
board computer may differ from those meas-
ured at a gas station with a pressure gauge.
The tire pressures shown by the on-board
computer refer to those measured at sea
level. At high altitudes, the tire pressure val-
ues indicated by a pressure gauge are higher
than those shown by the on-board computer. In this case, do not reduce the tire pressures.
The operation of the tire pressure monitor can be affected by interference from radio trans-
mitting equipment (e.g. radio headphones,
two-way radios) that may be being operated
in or near the vehicle. Checking the tire pressure electroni-
cally X
Make sure that the SmartKey is in position
2 (Y page 167) in the ignition lock.
X Press the 0059or0065 button on the steer-
ing wheel to select the Service
Service menu.
X Press the 0063or0064 button to select
Tire Pressure Tire Pressure.
X Press the 0076button.
The current tire pressure of each tire is
shown in the multifunction display.
If the vehicle has been parked for longer than 20 minute s,the Tire pressure will be
Tire pressure will be
displayed after driving a few
displayed after driving a few
minutes minutes message appears.
After a teach-in process, the tire pressure
monitor automatically detects new wheels or new sensors. As long as a clear allocation of
the tire pressure value to the individual
wheels is not possible, the Tire Pressure Tire Pressure
Monitor Active Monitor Active display message is shown
instead of the tire pressure display. The tire
pressures are already being monitored.
i If an emergency spare wheel is mounted,
the system may continue to show the tire
pressure of the wheel that has been
removed for a few minutes. If this occurs,
note that the value displayed for the posi-
tion where the spare wheel is mounted is
not the same as the current tire pressure of
the emergency spare wheel.
Tire pressure monitor warning mes-
sages If the tire pressure monitor detects a pressure
loss in one or more tires, a warning message
is shown in the multifunction display and the yellow tire pressure monitor warning lamp
comes on.
R If the Please Correct Tire Pressure Please Correct Tire Pressure
message appears in the multifunction dis-
play, the tire pressure in at least one tire is 416
Tire pressureWheels and tires
Loading the vehicle
Instruction labels for tires and loads
G
WARNING
Overloaded tires can overheat, causing a
blowout. Overloaded tires can also impair the steering and driving characteristics and lead
to brake failure. There is a risk of accident.
Observe the load rating of the tires. The load
rating must be at least half of the GAWR of
your vehicle. Never overload the tires by
exceeding the maximum load.
Two instruction labels on your vehicle show
the maximum possible load.
(1) The Tire and Loading Information placard is on the B-pillar on the driver's side. The
Tire and Loading Information placard
shows the maximum permissible number
of occupants and the maximum permis-
sible vehicle load. It also contains details
of the tire sizes and corresponding pres-
sures for tires mounted at the factory.
(2) The vehicle identification plate is on the B-pillar on the driver's side. The vehicle
identification plate informs you of the
gross vehicle weight rating. It is made up
of the vehicle weight, all vehicle occu-
pants, the fuel and the cargo. You can
also find information about the maximum gross axle weight rating on the front and
rear axle.
The maximum gross axle weight rating is the maximum weight that can be carried
by one axle (front or rear axle). Never
exceed the maximum load or the maxi-
mum gross axle weight rating for the
front or rear axle. 0043
B-pillar, driver's side Maximum permissible gross vehicle
weight rating
X
Specification for maximum gross vehicle
weight 0043is listed in the Tire and Loading
Information placard: "The combined weight of occupants and cargo should never
exceed XXX kilograms or XXX lbs."
The gross weight of all vehicle occupants,
load and luggage must not exceed the speci-
fied value.
i The specifications shown on the Tire and
Loading Information placard in the illustra-
tion are examples. The maximum permis-
sible gross vehicle weight rating is vehicle- specific and may differ from that in the
illustration. You can find the valid maximum 418
Loading the vehicleWheels and tires