
Winter driving
General notes G
DANGER
If the exhaust pipe is blocked or adequate
ventilation is not possible, poisonous gases
such as carbon monoxide (CO) may enter the vehicle. This is the case, e.g. if the vehicle
becomes trapped in snow. There is a risk of
fatal injury.
If you leave the engine or the auxiliary heating
running, make sure the exhaust pipe and area
around the vehicle are clear of snow. To
ensure an adequate supply of fresh air, open a window on the side of the vehicle that is not
facing into the wind. G
WARNING
If snow chains are installed to the front
wheels, they may drag against the vehicle
body or chassis components. This could
cause damage to the vehicle or the tires.
There is a risk of an accident.
To avoid hazardous situations:
R never install snow chains to the front
wheels
R always install snow chains in pairs to the
rear wheels.
Have your vehicle winter-proofed at a quali-
fied specialist workshop at the onset of win-
ter.
Observe the notes in the "Winter operation"
section (Y page 308).
Driving with summer tires Observe the notes in the "Winter operation"
section (Y
page 308).
Slippery road surfaces G
WARNING
If you shift down on a slippery road surface in an attempt to increase the engine's braking
effect, the drive wheels could lose their grip. There is an increased danger of skidding and
accidents.
Do not shift down for additional engine brak-
ing on a slippery road surface.
G
WARNING
If you activate the LOW off-road gear while
driving on a slippery road surface, the wheels may lose traction:
R if you remove your foot from the accelera-
tor pedal when driving
R if off road ABS intervenes when braking
If the wheels lose traction. the vehicle can no
longer be steered. There is an increased dan- ger of skidding and accidents.
Never activate the LOW off-road gear while
driving on a slippery road surface.
Drive particularly carefully on slippery road
surfaces. Avoid sudden acceleration, steering and braking maneuvers. Do not use cruise
control.
If the vehicle threatens to skid or cannot be
stopped when moving at low speed:
X Shift the transmission to position N.
X Try to bring the vehicle under control using
corrective steering.
The outside temperature indicator is not
designed to serve as an ice-warning device
and is therefore unsuitable for that purpose.
Changes in the outside temperature are dis-
played after a short delay.
Indicated temperatures just above the freez-
ing point do not guarantee that the road sur-
face is free of ice. The road may still be icy,
especially in wooded areas or on bridges. You should pay special attention to road condi-
tions when temperatures are around the
freezing point.
For more information on driving with snow
chains, see (Y page 309). Driving tips
157Driving and parking Z

Display messages
Possible causes/consequences and
M
MSolutions 6
Front Front
Left
LeftMalfunc‐
Malfunc‐
tion Service
tion Service
Required Required orFront
Front
Right Malfunction
Right Malfunction
Service Required Service Required The front left-hand or right-hand restraint system has malfunc-
tioned. The
6warning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 6
Rear Left Malfunc‐ Rear Left Malfunc‐
tion Service tion Service
Required Required
orRear
Rear
Right Malfunction
Right Malfunction
Service Required Service Required The rear left-hand or right-hand restraint system has malfunc-
tioned. The 6warning lamp also lights up in the instrument
cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 6
Rear Center Mal‐ Rear Center Mal‐
function. Service function. Service
Required Required The rear center restraint system has malfunctioned. The
6
warning lamp also lights up in the instrument cluster.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Visit a qualified specialist workshop. 6
Left Side Curtain Left Side Curtain
Airbag Malfunc‐ Airbag Malfunc‐
tion. Service tion. Service
Required Required
orSide
Side
Curtain
Curtain Airbag
AirbagMal‐
Mal‐
function. Service
function. Service
Required Required There is a malfunction in the left-hand or right-hand window cur-
tain air bag. The
6warning lamp also lights up in the instrument
cluster.
G WARNING
The left or right window curtain air bag may either be triggered
unintentionally or, in the event of an accident, may not be trig-
gered.
There is an increased risk of injury. X Visit a qualified specialist workshop. Display
messages
217On-board computer and displays Z

for this, such as chocks, wooden fixings or
padding.
Cargo tie-down rings in the cargo com-
partment There are four cargo tie-down rings
:in the
cargo compartment mounted at the sides. Cargo compartment cover
Important safety notes G
WARNING
On its own, the cargo compartment cover
cannot secure or restrain heavy objects,
items of luggage and heavy loads. You could
be hit by an unsecured load during sudden
changes in direction, braking or in the event of an accident. There is an increased risk of
injury or even fatal injury.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping over, e.g. by
using tie downs, even if you are using the
cargo compartment cover.
! When loading the vehicle, make sure that
you do not stack the load in the cargo com-
partment higher than the lower edge of the side windows. Do not place heavy objects
on top of the cargo compartment cover.
The cargo compartment cover is located
behind the rear bench seat backrest. Opening and closing the cargo compart-
ment cover X
To open: pull cargo compartment cover :
back and clip it into the retainers on the left and right of the rear door.
X To close: unclip cargo compartment
cover :and guide it forwards until it is
completely rolled up.
Installing/removing the cargo compart- ment cover X
To remove: make sure that cargo com-
partment cover ;is rolled up.
X Slide catches :on the left-hand and right-
hand sides of cargo compartment cover ;
towards the center of the vehicle.
X Swing cargo compartment cover ;up and
out.
X To install: slide catches :towards the
center of the vehicle.
X Insert cargo compartment cover ;into
the recesses in the side trim. Stowage areas
253Stowage and features Z

X
Visit a qualified specialist workshop as
soon as possible. Care
General notes
G
WARNING
Many cleaning products can be hazardous.
Some are poisonous, others are flammable.
Always follow the instructions on the particu- lar container. Always open your vehicle's
doors or windows when cleaning the inside.
Never use fluids or solvents that are not
designed for cleaning your vehicle.
Always lock away cleaning products and keep
them out of reach of children.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel
cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked. H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man-
ner. Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can damage the paintwork or plastic parts.
! Make sure that the automatic car wash is
suitable for the size of the vehicle. Fold in
the exterior mirrors before the vehicle is
washed. The exterior mirrors could other-
wise be damaged.
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and sliding sunroof are
closed completely.
R the blower for the ventilation/heating is
switched off (airflow control is turned to
position 0/theÃandÁ buttons
are switched off).
R the windshield wiper switch is at position
0.
The vehicle could otherwise be damaged.
You can wash the vehicle in an automatic car
wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash. Care
281Maintenance and care Z

Scratches, corrosive deposits, areas affected
by corrosion and damage caused by inade-
quate care cannot always be completely
repaired. In such cases, visit a qualified spe-
cialist workshop.
X Remove dirt immediately, where possible,
while avoiding rubbing too hard.
X Soak insect remains with insect remover
and rinse off the treated areas afterwards.
X Soak bird droppings with water and rinse
off the treated areas afterwards.
X Remove coolant, brake fluid, tree resin,
oils, fuels and greases by rubbing gently
with a cloth soaked in petroleum ether or
lighter fluid.
X Use tar remover to remove tar stains.
X Use silicone remover to remove wax.
If water no longer forms "beads" on the paint
surface, use the paint care products recom-
mended and approved by Mercedes-Benz.
This is the case approximately every three to
five months, depending on the climate con-
ditions and the care product used.
If dirt has penetrated the paint surface or if
the paint has become dull, the paint cleaner
recommended and approved by Mercedes-
Benz should be used.
Do not use these care products in the sun or
on the hood while the hood is hot.
X Use a suitable touch-up stick, e.g. MB
Touch-Up Stick, to correct smaller areas of
paint damage quickly and provisionally.
Matte finish care !
Never polish the vehicle or the light alloy
wheels. Polishing causes the finish to
shine.
! Never use paint cleaner, buffing or pol-
ishing products, or gloss preserver, e.g.
wax. These products are only suitable for
high-gloss surfaces. Their use on vehicles
with matte finish leads to considerable sur- face damage (shiny, spotted areas). Always have paintwork repairs carried out
at a qualified specialist workshop.
! Do not use wash programs with a hot wax
treatment under any circumstances.
If your vehicle has a clear matte finish,
observe the following instructions in order to
avoid damage to the paintwork due to incor-
rect care.
These notes also apply to light alloy wheels
with a clear matte finish.
i The vehicle should preferably be washed
by hand using a soft sponge, car shampoo
and plenty of water.
i Use only insect remover and car shampoo
from the range of recommended and
approved Mercedes-Benz care products.
Cleaning the windows G
WARNING
You could become trapped by the windshield wipers if they start moving while cleaning the
windshield or wiper blades. There is a risk of
injury.
Always switch off the windshield wipers and
the ignition before cleaning the windshield or
wiper blades.
! Do not use dry cloths, abrasive products,
solvents or cleaning agents containing sol- vents to clean the inside of the windows. Do
not touch the insides of the windows with
hard objects, e.g. an ice scraper or ring.
There is otherwise a risk of damaging the
windows.
! Clean the water drainage channels of the
windshield and the rear window at regular
intervals. Deposits such as leaves, petals
and pollen may under certain circumstan-
ces prevent water from draining away. This
can lead to corrosion damage and damage to electronic components.
X Clean the inside and outside of the win-
dows with a damp cloth and a cleaning Care
283Maintenance and care Z