Downloading destinations in COMAND
Destination Download gives you access to a
database with over ten million points of inter- est (POIs) which can be downloaded onto the navigation system of your vehicle. If you know
the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.
i For information on the components and
operating principles of COMAND, see the
separate operating instructions.
X Select Yes
Yes using the =or; buttons
on COMAND.
X Confirm using the 9button on COMAND.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i If you select
No
No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data trans- fer is possible.
Search & Send "Search & Send" is a destination entry ser-
vice. For more information on "Search &
Send", see the separate operating instruc-
tions.
Vehicle remote opening If you have unintentionally locked your vehi-
cle (e.g. the SmartKey is inside the vehicle)
and a replacement key is not available:
X Contact the following service hotlines: R
USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time arranged
with the Response Center.
X Press the release button on the door handle
of the rear door for at least 20 seconds until
the indicator lamp in the SOS button
(Y page 260) flashes.
The Connecting Call
Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can be opened via
the Internet in the "Owner's Online" section
using your identification number and pass-
word 3
.
i Vehicle remote opening is only possible if
the corresponding mobile phone network is accessible.
The SOS button flashes and the Connect‐ Connect‐
ing Call
ing Call message appears in the multi-
function display to confirm that the com-
mand for vehicle remote unlocking has
been received.
If the lock cylinder on the rear door is
pressed for longer than 20 seconds before
receiving authorization for remote unlock-
ing from the Response center, you must
wait 15 minutes before you can press the
lock cylinder on the rear door again.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be remotely locked within
four days of the ignition being turned off.
X Contact the following service hotlines:
3 USA only. Features
263Stowage and fea tures Z
X
Press OK
OKto confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis: Transfer‐ Vehicle Diagnosis: Transfer‐
ring data...
ring data... message appears.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted at a later time by another means, e.g. by e-
mail or phone.
Further functions of the vehicle remote mal-
function diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your work-
shop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive informa-
tion on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 26).
Information on Roadside Assistance
(Y page 22).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can include up to 20 way points. When a route has
been received by the navigation system, the 'Route name' has been saved to mem‐
'Route name' has been saved to mem‐
ory ory card.
card. Do
Doyou
you want
want to
tostart
start route
route
guidance?
guidance? message appears on the
COMAND display. The route is saved to the
SD memory card.
X To start route guidance: selectYes
Yes.
An overview of the route is shown in the
display.
i If you select
No No, the saved route can be
called up later in the navigation menu.
X Select Start
Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download des-
tination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer Assis-
tance center. The Customer Assistance cen-
ter then forwards this information to you. You
can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated call.
The data which is sent to the Customer Assis-tance center contains the following informa-
tion:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was excee-
ded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the boun-
daries of the selected areas. You can select Features
265Stowage and features Z
