2015 MERCEDES-BENZ G-Class display

Emergency call
Important safety notes
G
WARNING
If the indicator lamp in the SOS button is
flashing continuously and there was no voice
connection to the Response Center estab-
lished, then the mbrace system could not ini- tiate an emergency call (e.g. the relevant cel-
lular phone network is not available).
The message Call Failed
Call Failed appears in the
multifunction display for approximately
10 seconds.
Should this occur, assistance must be sum-
moned by other means.
! You must have a license agreement to
activate the mbrace service. Ensure that
your system is activated and ready for use, and press the EMB Info call button to
register. If one of these steps is not carried
out, it may not be possible to activate the
system.
If you have questions about the activation,
contact one of the following telephone hot- lines:
R USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered.
i An automatically dialed mbrace emer-
gency call cannot be canceled.
An emergency call can also be initiated man- ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call
Connecting Call message
appears on the multifunction display.
COMAND is muted.
Once the connection has been made, the
Call Connected
Call Connected message appears in the
multifunction display. All important information on the emergency is
provided, for example:
R current location of the vehicle (as deter-
mined by the GPS system)
R vehicle model
R vehicle color
R vehicle identification number
A short time after the emergency call is initi-
ated, a voice connection is automatically
established between the Response Center
and the vehicle occupants. If the vehicle
occupants are able to respond, the Response Center will attempt to obtain more detailed
information on the emergency.
i If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
Making an emergency call G
WARNING
If you feel at any way in jeopardy when in the vehicle (e.g. smoke or fire in the vehicle, vehi-
cle in a dangerous road location), please do
not wait for voice contact after you have
pressed the SOS button. Carefully leave the
vehicle and move to a safe location. The
Response Center will automatically contact
local emergency officials with the vehicle's
approximate location if they receive an auto-
matic SOS signal and cannot make voice con- tact with the vehicle occupants. 260
FeaturesStowage and features

X
To initiate an emergency call manually:
press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for the voice connection with the
Response Center.
X After the emergency call, close cover :.
Roadside Assistance button X
Open the stowage compartment under the
armrest (Y page 250).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside Assis-
tance Representative is initiated. Indicator
lamp ;in Roadside Assistance button :
flashes while the call is active. The Con‐
Con‐
necting Call necting Call message appears in the
multifunction display and COMAND is
muted.
If a connection can be made, the Call Con‐ Call Con‐
nected
nected message appears in the multifunction
display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response Cen-
ter, for example:
R current location of the vehicle
R vehicle identification number R
vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can change to the navigation menu by pressing the NAVI but-
ton on COMAND during the call. Voice out- put is not available.
A voice connection is established between
the Mercedes-Benz Roadside Assistance
Representative and the vehicle occupants.
The Mercedes-Benz Roadside Assistance
Representative either sends a qualified
Mercedes-Benz technician or makes arrange-
ments for your vehicle to be transported to
the nearest authorized Mercedes-Benz Cen-
ter. You may be charged for services such as repair work and/or towing. Further details
are available in your mbrace manual.
X Describe the type of assistance needed.
i If the indicator lamp in Roadside Assis-
tance button :is flashing continuously
and no voice connection with the Response center has been established, then the
mbrace system has not been able to initiate
a Roadside Assistance call (e.g. the rele-
vant mobile phone network is not availa-
ble). The Call
Call Failed Failed message appears in
the multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
to end a phone call.
i Sign and drive services 1
: you are not
charged for services such as jump-starting,
providing a few gallons of fuel for a fuel tank that has been run dry or changing a faulty
tire with the vehicle's own spare wheel.
1 USA only. Features
261Stowage an d features Z

MB Info call button
X
Open the stowage compartment under the
armrest (Y page 250).
X Press Roadside Assistance button :for
more than two seconds.
A call to a Mercedes-Benz Roadside Assis-
tance Representative is initiated. Indicator
lamp ;in Roadside Assistance button :
flashes while the call is active. The Con‐ Con‐
necting Call necting Call message appears in the
multifunction display and COMAND is
muted.
If a connection can be made, the Call Con‐ Call Con‐
nected
nected message appears in the multifunction
display.
If a mobile phone network is available and
there is sufficient GPS reception, the mbrace
system transmits data to the Response Cen-
ter, for example:
R current location of the vehicle
R vehicle identification number
R vehicle model
R vehicle color
i The COMAND display shows that an
mbrace call is active. You can change to the navigation menu by pressing the NAVI but-
ton on COMAND during the call. Voice out- put is not available.
A voice connection between the Response
Center and the vehicle occupants is estab-
lished. You can obtain information on how to operate your vehicle's systems, on the loca- tion of the nearest authorized Mercedes-Benz
Center, and on further products and services
offered by Mercedes-Benz USA.
You can find further information on the
mbrace system at http://
www.mbusa.com 2
Log in under "Owners
Online".
i If the indicator lamp in MB Info call but-
ton :is flashing continuously and no voice
connection with the Response center has
been established, then the mbrace system
has not been able to initiate an MB Info call (e.g. the relevant mobile phone network is
not available). The Call Failed
Call Failed message
appears in the multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND button
to end a phone call.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended. An emergency call can only be terminated by the Response
Center. All other calls can be ended by press-
ing the ~button on the multifunction
steering wheel or the corresponding
COMAND button for ending a telephone call.
i When an mbrace call is initiated,
COMAND is muted. The mobile phone is no
longer connected to COMAND.
However, if you want to use your mobile
phone, do so only when the vehicle is sta-
tionary and in a safe location.
2 USA only. 262
FeaturesStowage and features

Downloading destinations in COMAND
Destination Download gives you access to a
database with over ten million points of inter- est (POIs) which can be downloaded onto the navigation system of your vehicle. If you know
the destination, you can download the
address or obtain the location of points of
interest (POIs) or important destinations in
the surrounding area.
You are prompted to confirm route guidance
to the address entered.
i For information on the components and
operating principles of COMAND, see the
separate operating instructions.
X Select Yes
Yes using the =or; buttons
on COMAND.
X Confirm using the 9button on COMAND.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i If you select
No
No, the address can be stored
in the address book.
i The Destination Download function is
available if the corresponding mobile
phone network is available and data trans- fer is possible.
Search & Send "Search & Send" is a destination entry ser-
vice. For more information on "Search &
Send", see the separate operating instruc-
tions.
Vehicle remote opening If you have unintentionally locked your vehi-
cle (e.g. the SmartKey is inside the vehicle)
and a replacement key is not available:
X Contact the following service hotlines: R
USA: Response Center at
1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your password.
X Return to your vehicle at the time arranged
with the Response Center.
X Press the release button on the door handle
of the rear door for at least 20 seconds until
the indicator lamp in the SOS button
(Y page 260) flashes.
The Connecting Call
Connecting Call message appears
on the multifunction display.
Alternatively, the vehicle can be opened via
the Internet in the "Owner's Online" section
using your identification number and pass-
word 3
.
i Vehicle remote opening is only possible if
the corresponding mobile phone network is accessible.
The SOS button flashes and the Connect‐ Connect‐
ing Call
ing Call message appears in the multi-
function display to confirm that the com-
mand for vehicle remote unlocking has
been received.
If the lock cylinder on the rear door is
pressed for longer than 20 seconds before
receiving authorization for remote unlock-
ing from the Response center, you must
wait 15 minutes before you can press the
lock cylinder on the rear door again.
Vehicle remote closing The remote closing feature can be used when
you have forgotten to lock the vehicle and you
are no longer nearby. The vehicle can then be locked by the Mercedes-Benz Customer
Assistance Center.
The vehicle can be remotely locked within
four days of the ignition being turned off.
X Contact the following service hotlines:
3 USA only. Features
263Stowage and fea tures Z

R
USA: Mercedes-Benz Customer Assis-
tance Center at 1-800-FOR-MERCedes
(1-800-367-6372) or 1-888-990-9007
R Canada: Customer Service at
1-888-923-8367
You will be asked for your PIN.
The next time you are inside the vehicle and
you switch on the ignition, the Tele Aid
Tele Aid
Doors Locked Remotely Doors Locked Remotely message appears
in the multifunction display.
USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e.g. iPhone ®
,
Blackberry)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X Contact the police.
The police will issue an incident report. This
report has a number.
X Forward this number to the Response Cen-
ter together with your PIN.
The Response Center will then attempt to
covertly contact the mbrace system. The
Response Center contacts you and the
local law enforcement authority if the vehi-
cle is located. However, only the law
enforcement agency is informed of the
location of the vehicle.
i If the anti-theft alarm system is active for
longer than 30 seconds, mbrace is auto-
matically connected with the Customer
Assistance center. Remote malfunction diagnosis With the vehicle remote malfunction diagno-
sis (Vehicle Health Check), the Customer
Assistance center can provide improved sup-
port for problems with your vehicle. During anexisting call, vehicle data is transferred to the
Customer Assistance center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to the nearest Mercedes-Benz Service center or
a recovery vehicle is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call, this is initiated by the Customer Assistance
center. You will see the Roadside Assis‐ Roadside Assis‐
tance Connected
tance Connected message in the COMAND
display. If the vehicle remote malfunction
diagnosis is able to be started, the Request Request
for vehicle diagnosis received.
for vehicle diagnosis received.
Start vehicle diagnosis? Start vehicle diagnosis? message
appears in the display.
X Press Yes
Yesto confirm the message.
X If the Vehicle Diagnosis: Please
Vehicle Diagnosis: Please
start ignition
start ignition message appears: turn
the SmartKey to position 2in the ignition
lock.
X If the Please follow the instruc‐
Please follow the instruc‐
tions received by phone and move
tions received by phone and move
your vehicle into a safe position your vehicle into a safe position
message appears: follow the instructions
of the customer service representative.
The message in the display disappears.
If you select Cancel Cancel, the vehicle remote
malfunction diagnosis is canceled com-
pletely.
The vehicle operating state check begins.
Meanwhile, the Vehicle diagnosis Vehicle diagnosis
activated
activated message appears.
When the check is finished, the Sending
Sending
vehicle diagnosis data... (Voice
vehicle diagnosis data... (Voice
connection may be interrupted dur‐ connection may be interrupted dur‐
ing ing data
data transfer)
transfer) message appears. The
vehicle data can now be sent to the Customer Assistance center. 264
FeaturesStowage and features

X
Press OK
OKto confirm the message.
The voice connection with the Customer
Assistance center is terminated.
The Vehicle Diagnosis: Transfer‐ Vehicle Diagnosis: Transfer‐
ring data...
ring data... message appears.
The vehicle data is sent to the Customer
Assistance center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted at a later time by another means, e.g. by e-
mail or phone.
Further functions of the vehicle remote mal-
function diagnosis include, for example:
R transfer of service data to the Customer
Assistance center. If a service is overdue,
the COMAND display shows a message
about various special offers at your work-
shop.
R monthly status information e-mail on oil
level, air pressure, maintenance, brakes,
etc. If applicable, you will receive informa-
tion on special offers in the e-mail.
USA only: this information can also be
called up under "Owners Online" at http://
www.mbusa.com.
Information on the data stored in the vehicle
(Y page 26).
Information on Roadside Assistance
(Y page 22).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet. Each route can include up to 20 way points. When a route has
been received by the navigation system, the 'Route name' has been saved to mem‐
'Route name' has been saved to mem‐
ory ory card.
card. Do
Doyou
you want
want to
tostart
start route
route
guidance?
guidance? message appears on the
COMAND display. The route is saved to the
SD memory card.
X To start route guidance: selectYes
Yes.
An overview of the route is shown in the
display.
i If you select
No No, the saved route can be
called up later in the navigation menu.
X Select Start
Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND. Further information
can be found in the "COMAND", "Online
and Internet services" and "Download des-
tination/route" sections.
Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle. If this
selected speed is exceeded by the vehicle, a
message will be sent to the Customer Assis-
tance center. The Customer Assistance cen-
ter then forwards this information to you. You
can select the way in which you receive this
information beforehand. Possible options
include text message, e-mail or an automated call.
The data which is sent to the Customer Assis-tance center contains the following informa-
tion:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was excee-
ded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will
be informed if the vehicle crosses the boun-
daries of the selected areas. You can select Features
265Stowage and features Z

When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
R the engine should be switched off for at
least 30 minutes if the engine is not at
operating temperature, e.g. if you only start the engine briefly.
X Pull oil dipstick :out of the dipstick guide
tube.
X Wipe off oil dipstick :.
X Slowly slide oil dipstick :into the guide
tube to the stop, and take it out again.
If the level is between MIN mark =and
MAX mark ;, the oil level is correct.
X Add oil if necessary.
Checking the oil level using the on-
board computer !
Do not add too much oil. adding too much
engine oil can result in damage to the
engine or to the catalytic converter. Have
excess engine oil siphoned off.
G 65 AMG: the oil level can be checked using
the on-board computer only.
On all other models, the oil dipstick must be
used to check the engine oil level.
When checking the oil level:
R park the vehicle on a level surface.
R the engine should be switched off for
approximately five minutes if the engine is
at normal operating temperature.
X Make sure that the SmartKey is in position
2 in the ignition lock.
X Press the 9or: button on the steer-
ing wheel to select the following message: The measurement takes a few seconds. You
will see one of the following messages in the
multifunction display:
R Engine Oil Level OK Engine Oil Level OK
R Add 1.0 qt
Add 1.0 qt (Canada:1.0 liter
1.0 liter) to
to
reach maximum oil level
reach maximum oil level
R Add 1.5 qts
Add 1.5 qts (Canada:1.5 liters
1.5 liters) to
to
reach maximum oil level
reach maximum oil level
R Add
Add 2.0 qts.
2.0 qts. (Canada:2.0 liters
2.0 liters )to
to
reach maximum oil level reach maximum oil level
X Add oil if necessary.
If the engine is at normal operating tempera- ture and the Engine oil Reduce oil Engine oil Reduce oil
level
level display appears, too much oil has been
added.
X Have excess oil siphoned off.
If the Switch ignition on to check
Switch ignition on to check
engine oil level
engine oil level message appears:
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 133).
If the Observe waiting time
Observe waiting time message
appears:
X If the engine is at normal operating tem-
perature: repeat the measurement after
about five minutes.
X If the engine is not at normal operating
temperature: e.g. if the engine was only
started briefly, repeat the measurement
after approximately 30 minutes.
If the Engine oil level Not when Engine oil level Not when
engine on
engine on message appears:276
Engine compartmentMaintenance and care

Additional service products
Checking coolant level G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
The engine cooling system is pressurized, par- ticularly when the engine is warm. When
opening the cap, you could be scalded by hotcoolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape. X
Park the vehicle on a level surface.
Only check the coolant level when the vehi-
cle is on a level surface and the engine has
cooled down.
X Turn the SmartKey to position
2(Y page 133) in the ignition lock.
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †). X
Slowly turn cap :half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the filler
neck when warm, there is enough coolant
in coolant expansion tank ;.
X If necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 342).
Adding washer fluid to the windshield
washer system/headlamp cleaning
system G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck. 278
Engine compartmentMaintenance and care