Problems with fuel and the fuel tank
This section provides descriptions of and solutions to safety-relevant problems. Descriptions
of and solutions to further problems can be found in the Digital Operator's Manual. Problem
Possible causes/consequences and
0050
0050Solutions Fuel is leaking from the
vehicle. The fuel line or the fuel tank is faulty.
G WARNING
Risk of explosion or fire. X Turn the SmartKey to position 0in the ignition lock and remove
it immediately (Y page 157).
X Do not restart the engine under any circumstances.
X Consult a qualified specialist workshop. DEF (BlueTEC vehicles only)
Important notes on use To function properly, BlueTEC exhaust gas
aftertreatment must be operated with the
reducing agent DEF. Adding DEF is one of the
tasks performed during maintenance. Under
normal operating conditions, a tank of DEF
lasts until the next service due date.
When the supply of DEF is almost used up, the
Check
Check Additive Additive See
SeeOperator's
Operator's Manual
Manual
message is shown in the multifunction dis-
play.
When the DEF supply drops to a minimum, the
Remaining Starts: 16
Remaining Starts: 16 message is shown
in the multifunction display.
If the Remaining Starts: 16 Remaining Starts: 16 message
appears in the multifunction display, you can start the engine another 16 times. If DEF is
not refilled, you will subsequently be unable
to start the engine.
X Add at least 1 gal (3.8 l)of DEF.
X Switch on the ignition for at least 60 sec-
onds.
X Start the engine.
i Have the DEF tank refilled at a qualified
specialist workshop. Use the special DEF refill bottle when adding
DEF between maintenance intervals. Contact
an authorized Mercedes-Benz Center with
any questions or, if necessary, contact Road-
side Assistance (Y page 25).
If the outside temperature is below 12 ‡
(00F811 †) it may be difficult to top up. If DEF is frozen and there is an active warning indica-
tor, it may not be possible to add DEF. Park
the vehicle in a warmer place, e.g. in a garage,
until DEF has become fluid again. It will then
be possible to add DEF again. Alternatively,
have the DEF tank refilled at a qualified spe-
cialist workshop.
Further information about BlueTEC exhaust
gas aftertreatment and DEF is available at any
authorized Mercedes-Benz Center.
Important safety notes on the refilling
procedure DEF is a water-soluble fluid for the exhaust
gas aftertreatment of diesel engines. It is:
R not poisonous
R colorless and odorless
R not flammable
When you open the DEF container, small
amounts of ammonia vapor may be released.
Ammonia vapors have a pungent odor and are particularly irritating to the skin, to mucous Refueling
177Driving and parking Z
membranes and to the eyes. You may expe-
rience a burning sensation in your eyes, nose
and throat. Coughing and watering of the
eyes are possible.
Do not inhale ammonia vapors. Fill the DEF
tank only in well-ventilated areas.
DEF must not come into contact with your
skin, eyes or clothing and must not be swal-
lowed. Keep DEF away from children.
If you or other persons come into contact with DEF, observe the following:
R Rinse DEF from your skin immediately with
soap and water.
R If DEF comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with- out delay.
R If DEF has been swallowed, rinse your
mouth out immediately. Drink plenty of
water. Seek medical assistance without
delay.
R Change out of clothing contaminated with
DEF immediately.
! Only use DEF in accordance with
ISO 22241. Do not mix any additives with
DEF, and do not dilute DEF with water. This
may destroy the BlueTEC exhaust gas after-
treatment system.
! Rinse surfaces that have come into con-
tact with DEF immediately with water or
remove DEF using a damp cloth and cold
water. If the DEF has already crystallized,
use a sponge and cold water to clean it. DEF residues crystallize after time and contam-inate the affected surfaces.
! DEF is not a fuel additive and must not be
added to the fuel tank. If DEF is added to
the fuel tank, this can lead to engine dam-
age.
! Only screw on the DEF refill bottle hand-
tight. It could otherwise be damaged.
The DEF filler neck is under the trunk floor. X
Switch the ignition off.
X Open the trunk.
X Lift up the trunk floor (Y page 306). X
Turn DEF cap 0043counter-clockwise and
remove it. X
Turn DEF filler cap 0044counter-clockwise
and open it.
Filler cap 0044is secured with a plastic strip. 178
RefuelingDriving and parking
!
Vehicles with 4MATIC:
as the ESP®
sys-
tem operates automatically, the engine and
the ignition system must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or 1)
when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
one of the axles raised.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
All checks and maintenance work on the
brake system must be carried out at a quali-
fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
If the brake system has only been subject to
moderate loads, you should test the function-
ality of your brakes at regular intervals. To do so, press firmly on the brake pedal when driv-
ing at a high speed. This improves the grip of
the brake pads.
You can find a description of Brake Assist
(BAS) at (Y page 70) or of BAS PLUS with
Intersection Assist at (Y page 70).
The braking characteristics of the vehicle can be seriously impaired if:
R brake pads other than those recommended
are installed
R the recommended brake fluid is not used
Safe braking can no longer be guaranteed.
AMG high-performance and ceramic
brakes The high-performance brake system is only
available on AMG vehicles. The AMG brake systems are designed for
heavy loads. This may lead to noise when
braking. This will depend on:
R speed
R braking force
R environmental conditions, such as temper-
ature and humidity
The wear of individual components of the
brake system, such as the brake pads/linings
or brake discs, depends on the individual driv-
ing style and operating conditions.
For this reason, it is impossible to state a
mileage that will be valid under all circum-
stances. An aggressive driving style will lead
to high wear. You can obtain further informa- tion about this from your authorized
Mercedes-Benz Center.
New and replaced brake pads and discs only
reach their optimum braking effect after sev-
eral hundred kilometers of driving. Compen-
sate for this by applying greater force to the
brake pedal. Keep this in mind, and adapt
your driving and braking accordingly during
this break-in period.
Excessive heavy braking results in corre-
spondingly high brake wear. Observe the
brake wear warning lamp in the instrument
cluster and note any brake status messages
in the multifunction display. Especially for
high performance driving, it is important to
maintain and have the brake system checked regularly. Driving on wet roads
Hydroplaning If water has accumulated to a certain depth
on the road surface, there is a danger of
hydroplaning occurring, even if:
R
you drive at low speeds.
R the tires have adequate tread depth. Driving tips
185Driving and parking Z
Driving systems
Mercedes-Benz Intelligent Drive
Mercedes-Benz Intelligent Drive stands for
innovative driver assistance and safety sys-
tems which enhance comfort and support the
driver in critical situations. With these intelli-
gent co-ordinated systems Mercedes-Benz
has set a milestone on the path towards
autonomous driving.
Mercedes-Benz Intelligent Drive embraces all elements of active and passive safety in one
well thought out system – for the safety of the
vehicle occupants and that of other road
users.
Further information on driving safety systems (Y page 69). Cruise control
General notes Cruise control maintains a constant road
speed for you. It brakes automatically in order
to avoid exceeding the set speed. On long and
steep downhill gradients, especially if the
vehicle is laden, you must shift to a lower gear in time. By doing so, you will make use of the
braking effect of the engine. This relieves the load on the brake system and prevents the
brakes from overheating and wearing too
quickly.
Use cruise control only if road and traffic con- ditions make it appropriate to maintain a
steady speed for a prolonged period. You can
store any road speed above 20 mph
(30 km/h).
Important safety notes If you fail to adapt your driving style, cruise
control can neither reduce the risk of an acci-
dent nor override the laws of physics. Cruise
control cannot take into account the road,
traffic and weather conditions. Cruise control is only an aid. You are responsible for the dis-
tance to the vehicle in front, for vehicle speed, for braking in good time and for staying in
your lane.
Do not use cruise control:
R in road and traffic conditions which do not
allow you to maintain a constant speed e.g.
in heavy traffic or on winding roads
R on slippery road surfaces. Braking or accel-
erating could cause the drive wheels to lose
traction and the vehicle could then skid
R when there is poor visibility, e.g. due to fog,
heavy rain or snow
If there is a change of drivers, advise the new driver of the speed stored.
Cruise control lever 0043
To activate or increase speed
0044 To activate or reduce speed
0087 To deactivate cruise control
0085 To activate at the current speed/last
stored speed
When you activate cruise control, the stored
speed is shown in the multifunction display
for five seconds.
Activation conditions To activate cruise control, all of the following
activation conditions must be fulfilled:
R the parking brake must be released.
R you are driving faster than 20 mph
(30 km/h).
R ESP ®
must be active, but not intervening.
R the transmission must be in position D. Driving syste
ms
187Driving an d parking Z
Deactivating cruise control
There are several ways to deactivate cruise
control:
X Briefly press the cruise control lever for-
wards 0043.
or X Brake.
Cruise control is automatically deactivated if: R you depress the parking brake
R you are driving at less than 20 mph
(30 km/h)
R ESP ®
intervenes or you deactivate ESP ®
R you shift the transmission to position N
while driving
If cruise control is deactivated, you will hear a warning tone. You will see the Cruise Con‐
Cruise Con‐
trol Off trol Off message in the multifunction dis-
play for approximately five seconds.
i When you switch off the engine, the last
speed stored is cleared. DISTRONIC PLUS
General notes DISTRONIC PLUS regulates the speed and
automatically helps you maintain the dis-
tance to the vehicle detected in front. Vehi-
cles are detected with the aid of the radar
sensor system. DISTRONIC PLUS brakes
automatically so that the set speed is not
exceeded. Change into a lower gear in good time on long
and steep downhill gradients. This is espe-
cially important if the vehicle is laden. By
doing so, you will make use of the braking
effect of the engine. This relieves the load on
the brake system and prevents the brakes
from overheating and wearing too quickly.
If DISTRONIC PLUS detects that there is a risk
of a collision, you will be warned visually and acoustically. DISTRONIC PLUS cannot pre-
vent a collision without your intervention. An
intermittent warning tone will then sound and
the distance warning lamp will light up in the instrument cluster. Brake immediately in
order to increase the distance to the vehicle
in front or take evasive action provided it is
safe to do so.
For DISTRONIC PLUS to assist you, the radar
sensor system must be operational.
DISTRONIC PLUS operates in range between 0 mph (0 km/h) and 120 mph (200 km/h).
Do not use DISTRONIC PLUS while driving onroads with steep gradients.
As DISTRONIC PLUS transmits radar waves, it
can resemble the radar detectors of the
responsible authorities. You can refer to the
relevant chapter in the Operator's Manual if
questions are asked about this.
i USA only: This device has been approved
by the FCC as a "Vehicular Radar System". The radar sensor is intended for use in an
automotive radar system only. Removal,
tampering, or altering of the device will void
any warranties, and is not permitted by the
FCC. Do not tamper with, alter, or use in
any non-approved way.
Any unauthorized modification to this
device could void the user's authority to
operate the equipment.
i Canada only: This device complies with
RSS-210 of Industry Canada. Operation is
subject to the following two conditions:
1. This device may not cause harmful inter- ference, and Driving syste
ms
189Driving an d parking Z
R
there is interference by other radar sources
R there are strong radar reflections, for
example, in parking garages
If DISTRONIC PLUS no longer detects a vehi- cle in front, DISTRONIC PLUS may unexpect-
edly accelerate the vehicle to the stored
speed.
This speed may:
R be too high if you are driving in a filter lane
or an exit lane
R be so high in the right lane that you pass
vehicles driving on the left (left-hand drive
countries)
R be so high in the left lane that you pass
vehicles driving on the right (right-hand
drive countries)
If there is a change of drivers, advise the new driver of the speed stored.
Cruise control lever 0043
To store the current speed or a higher
speed
0044 To store the current speed or a lower
speed
0087 To deactivate DISTRONIC PLUS
0085 To store the current speed or call up the
last stored speed
0083 To set the specified minimum distance Activating DISTRONIC PLUS Activation conditions
In order to activate DISTRONIC PLUS, the fol-
lowing conditions must be fulfilled:
R the engine must be started. It may take up
to two minutes after pulling away before
DISTRONIC PLUS is operational.
R the parking brake must be released.
R ESP ®
must be active, but not intervening.
R Active Parking Assist must not be activa-
ted.
R the transmission must be in position D.
R the driver's door must be closed when you
shift from Pto Dor your seat belt must be
fastened.
R the front-passenger door and rear doors
must be closed.
R the vehicle must not skid.
Activating X
Briefly pull the cruise control lever towards
you 0044or press it up 0043or down 0087.
DISTRONIC PLUS is selected.
X Press the cruise control lever repeatedly
up 0043 or down 0087until the desired speed is
set.
X Remove your foot from the accelerator
pedal.
Your vehicle adapts its speed to that of the
vehicle in front, but only up to the desired
stored speed. Driving systems
191Driving and parking Z
DISTRONIC PLUS displays in the speed-
ometer Example: vehicles featuring automatic transmis-
sion with a DIRECT SELECT lever
When DISTRONIC PLUS is activated, one or
two segments 0044in the set speed range light
up.
If DISTRONIC PLUS detects a vehicle in front, segments 0044between speed of the vehicle in
front 0043and stored speed 0087light up.
i For design reasons, the speed displayed
in the speedometer may differ slightly from the speed set for DISTRONIC PLUS.
DISTRONIC PLUS displays in the multi-
function display General notes
In the Assistance menu (Y
page 240) of the
on-board computer, you can select the assis- tance display. Display when DISTRONIC PLUS is deacti-
vated 0043
Vehicle in front, if detected
0044 Distance indicator, current distance to
the vehicle in front
0087 Specified minimum distance to the vehi-
cle in front; adjustable
0085 Own vehicle
X Select the Assistance Graphic Assistance Graphic function
using the on-board computer
(Y page 241).
Display when DISTRONIC PLUS is activa-
ted 0043
Vehicle in front, if detected
0044 Specified minimum distance to the vehi-
cle in front; adjustable
0087 Own vehicle
0085 DISTRONIC PLUS active (text only
appears when the cruise control lever is
actuated)
X Select the Assistance Graphic Assistance Graphic function
using the on-board computer
(Y page 241). Driving syste
ms
195Driving an d parking Z
i
You will see the stored speed for about
five seconds when you activate DISTRONIC PLUS.
Deactivating DISTRONIC PLUS There are several ways to deactivate
DISTRONIC PLUS:
X Briefly press the cruise control lever for-
wards 0043.
or
X Brake, unless the vehicle is stationary
When you deactivate DISTRONIC PLUS, you
will see the DISTRONIC PLUS Off
DISTRONIC PLUS Off message
in the multifunction display for approximately five seconds.
i The last speed stored remains stored until
you switch off the engine.
i DISTRONIC PLUS is not deactivated if you
depress the accelerator pedal.
DISTRONIC PLUS is automatically deactiva-
ted if:
R you engage the parking brake
R ESP ®
intervenes or you deactivate ESP ®
R the transmission is in the P,Ror Nposition
R you pull the cruise control lever towards
you in order to pull away and the front-
passenger door or one of the rear doors is
open
R the vehicle is skidding
R you activate Active Parking Assist
If DISTRONIC PLUS is deactivated, you will
hear a warning tone. You will see the DISTRONIC PLUS Off DISTRONIC PLUS Off
message in the multi-
function display for approximately five sec-
onds.
Tips for driving with DISTRONIC PLUS General notes
Pay particular attention in the following traffic
situations:
R Cornering, going into and coming out of a
bend
R Vehicles traveling on a different line
R Other vehicles changing lanes
R Narrow vehicles
R Obstructions and stationary vehicles
R Crossing vehicles
In such situations, brake if necessary.
DISTRONIC PLUS is then deactivated.
Cornering, going into and coming out of a bend The ability of DISTRONIC PLUS to detect vehi-
cles when cornering is limited. Your vehicle
may brake unexpectedly or late. 196
Driving systemsDriving and parking