Useful information
..............................84
SmartKey ............................................. 84
Doors .................................................... 89
Trunk/cargo compartment ................91
Side windows ...................................... 99
Sliding sunroof .................................. 103 83Opening and closing
Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). SmartKey
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
If you attach heavy or large objects to the
SmartKey, the SmartKey could be uninten-
tionally turned in the ignition lock. This could
cause the engine to be switched off. There is a risk of an accident. Do not attach any heavy or large objects to the
SmartKey. Remove any bulky key rings before
inserting the SmartKey into the ignition lock.
! Keep the SmartKey away from strong
magnetic fields. Otherwise, the remote
control function could be affected.
Strong magnetic fields can occur in the
vicinity of powerful electrical installations.
Do not keep the SmartKey: R with electronic devices, e.g. a mobile
phone or another SmartKey.
R with metallic objects, e.g. coins or metal
foil.
R inside metallic objects, e.g. a metal case.
This can affect the functionality of the
SmartKey. SmartKey functions
0043
0037 To lock the vehicle
0044 0054 To open/close the trunk lid/tailgate
0087 0036 To unlock the vehicle
X To unlock centrally: press the0036but-
ton.
If you do not open the vehicle within
approximately 40 seconds of unlocking:
R the vehicle is locked again.
R the theft deterrent locking system is
armed again.
X To lock centrally: press the0037button. 84
SmartKeyOpening and closing
The SmartKey centrally locks/unlocks:
R the doors
R the trunk lid/tailgate
R the fuel filler flap
The turn signals flash once when unlocking
and three times when locking.
You can also set an audible signal to confirm that the vehicle has been locked. The audible
signal can be activated and deactivated using the on-board computer (Y page 246).
When it is dark, the surround lighting also
comes on if it is activated in the on-board
computer (Y page 245). KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY- LESS-GO key in the vehicle.
Locking/unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you only need carry
the SmartKey with you. You can combine the functions of KEYLESS-GO with those of a con-
ventional SmartKey. Unlock the vehicle by
using KEYLESS-GO, for instance, and lock it
using the 0037button on the SmartKey.
When locking or unlocking with KEYLESS-GO,
the distance between the SmartKey and the
corresponding door handle must not be
greater than 3 ft (1 m).
A check which periodically establishes a radio
connection between the vehicle and the
SmartKey determines whether a valid Smart- Key is in the vehicle. This occurs, for example:
R when the external door handles are
touched
R when starting the engine
R while the vehicle is in motion X
To unlock the vehicle: touch the inner
surface of the door handle.
X To lock the vehicle: touch sensor sur-
face 0043.
X Convenience closing feature: touch
recessed sensor surface 0044for an exten-
ded period.
Further information on the convenience
closing feature (Y page 101).
X To unlock the trunk lid/tailgate: pull the
handle on the trunk lid/tailgate.
The vehicle only unlocks the trunk lid/tail-
gate. Changing the settings of the locking
system
You can change the settings of the locking
system. This means that only the driver's door
and the fuel filler flap are unlocked when the
vehicle is unlocked. This is useful if you fre-
quently travel on your own.
X To change the setting: press and hold
down the 0036and0037 buttons on the
SmartKey simultaneously for approx-
imately six seconds until the battery check
lamp flashes twice (Y page 87).
i If the setting of the locking system is
changed within the signal range of the vehi- cle, pressing the 0037or0036 button:
R locks or
R unlocks the vehicle SmartKey
85Opening and closing Z
The SmartKey now functions as follows:
X To unlock the driver's door: press the
0036 button once.
X To unlock centrally: press the0036but-
ton twice.
X To lock centrally: press the0037button.
The KEYLESS-GO function is changed as fol-
lows:
X To unlock the driver's door: touch the
inner surface of the door handle on the
driver's door.
X To unlock centrally: touch the inner sur-
face of the door handle on the front-
passenger door or the rear door.
X To lock centrally: touch the outer sensor
surface on one of the door handles.
X To restore the factory settings: press
and hold down the 0036and0037 buttons
simultaneously for approximately six sec-
onds until the battery check lamp flashes
twice (Y page 87). Mechanical key
General notes If the vehicle can no longer be locked or
unlocked with the SmartKey, use the
mechanical key.
If you use the mechanical key to unlock and
open the driver's door or the trunk lid/tail-
gate, the anti-theft alarm system will be trig-
gered (Y page 81).
There are several ways to turn off the alarm:
X To turn the alarm off with the SmartKey:
press the 0036or0037 button on the
SmartKey.
or
X Insert the SmartKey into the ignition lock.
or
X To deactivate the alarm with KEYLESS-
GO: press the Start/Stop button in the igni- tion lock. The SmartKey must be in the
vehicle.
or
X Lock or unlock the vehicle using KEYLESS-
GO. The SmartKey must be outside the
vehicle.
If you unlock the vehicle using the mechanical key, the fuel filler flap will not be unlocked
automatically.
X To unlock the fuel filler flap: insert the
SmartKey into the ignition lock.
Removing the mechanical key X
Push release catch 0043in the direction of
the arrow and at the same time remove
mechanical key 0044from the SmartKey.
For further information about: R unlocking the driver's door (Y page 91)
R unlocking the trunk (Y page 98)
R unlocking the tailgate (Y page 98)
R locking the vehicle (Y page 91)
Inserting the mechanical key X
Push mechanical key 0044completely into
the SmartKey until it engages and release
catch 0043is back in its basic position. 86
SmartKeyOpening and closing
Problem
Possible causes/consequences and
0050
0050Solutions You have lost the
mechanical key. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. The engine cannot be
started using the
SmartKey. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary
(Y page 352).
or
X Jump-start the vehicle (Y page 353).
or
X Consult a qualified specialist workshop. The engine cannot be
started using KEYLESS-
GO. The SmartKey is in
the vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the SmartKey in the ignition lock. Doors
Important safety notes
G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the vehicle. Always keep the SmartKey out of
reach of children.
Ideally, place luggage or loads in the trunk/
cargo compartment. Observe the loading
guidelines (Y page 292). Unlocking and opening doors from
the inside
You can only open the rear doors from inside
the vehicle if they are not secured by the
child-proof locks (Y page 68). Doors
89Opening and closing Z
You could therefore lock yourself out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
You can also switch the automatic locking
function on and off using the on-board com-
puter (Y page 246). Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be unlocked with
the SmartKey, use the mechanical key.
X Take the mechanical key out of the Smart-
Key (Y page 86).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key counter-clockwise
to position 0047.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Insert the mechanical key into the Smart-
Key.
If you use the mechanical key to unlock and
open the driver's door, the anti-theft alarm
system will be triggered (Y page 81).Locking the vehicle (mechanical key)
If the vehicle can no longer be locked with the
SmartKey, use the mechanical key. X
Open the driver's door.
X Close the front-passenger door, the rear
doors and the trunk lid/tailgate.
X Press the locking button (Y page 90).
X Check whether the locking knobs on the
front-passenger door and the rear doors
are still visible. Press down the locking
knobs by hand, if necessary.
X Close the driver's door.
X Take the mechanical key out of the Smart-
Key (Y page 86).
X Insert the mechanical key into the lock of
the driver's door as far as it will go. X
Turn the mechanical key clockwise as far as
it will go to position 0047.
X Turn the mechanical key clockwise to posi-
tion 0047.
The door is unlocked.
X Turn the mechanical key back and remove
it.
X Make sure that the doors and the trunk lid/
tailgate are locked.
X Insert the mechanical key into the Smart-
Key. Trunk/cargo compartment
Important safety notes
G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid/tailgate is open when the engine is Trunk/cargo compartment
91Opening and closing
Z
running, especially if the vehicle is in motion.
There is a risk of poisoning.
Always switch off the engine before opening
the trunk lid/tailgate. Never drive with the
trunk lid/tailgate open.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Ideally, place luggage or loads in the trunk/
cargo compartment. Observe the loading
guidelines (Y page 292).
Do not leave the SmartKey in the trunk/cargo
compartment. You could otherwise lock your-
self out.
Sedan without trunk lid remote closing
feature: the trunk lid can be:
R opened and closed manually from outside
R opened automatically from outside
R opened automatically from inside
R locked separately
R opened with the emergency release button
R unlocked with the mechanical key
Sedan with trunk lid remote closing fea-
ture: the trunk lid can be:
R opened and closed manually from outside
R opened/closed automatically from outside
R opened/closed automatically from inside
R locked separately
R opened with the emergency release button
R unlocked with the mechanical key
Wagon: you can:
R open and close the tailgate manually from
outside
R open the tailgate manually from inside
(Wagon with a folding bench seat)
R open and close the tailgate automatically
from outside
R open and close the tailgate automatically
from inside R
limit the opening angle of the tailgate
R unlock the tailgate using the mechanical
key Trunk lid/tailgate reversing feature
The trunk lid/tailgate is equipped with an
automatic reversing feature. It reacts if a solid object obstructs or restricts the trunk lid/
tailgate during the closing procedure. The
trunk lid/tailgate opens again automatically.
The automatic reversing feature is only an aid
and is not a substitute for your attentiveness
to the trunk lid/tailgate while it is closing. G
WARNING
The reversing feature does not react:
R to soft, light and thin objects, e.g. small fin-
gers
R over the last 1/3 in (8 mm) of the closing
movement
This means that the reversing feature cannot
prevent someone being trapped in these sit-
uations. There is a risk of injury.
Make sure that no body parts are in close
proximity during the closing procedure.
If somebody becomes trapped:
R press the 0054button on the SmartKey, or
R press the remote operating switch on the
driver’s door, or
R press the closing or locking button on the
trunk lid/tailgate, or
R pull on the handle on the trunk lid/tailgate 92
Trunk/cargo compartmentOpening and closing
Opening/closing from outside
Opening Handle (example: Sedan)
X Press the 0036button on the SmartKey.
X Sedan: pull handle 0043.
X Raise the trunk lid.
Wagon: if you pull handle 0043and keep it in
this position, you can open the tailgate man-
ually. If you release the handle, the tailgate
opens automatically.
Closing Recess (example: Sedan)
X Pull the trunk lid/tailgate down using
recess 0043.
X Wagon: let the tailgate drop and engage in
the lock.
X If necessary, lock the vehicle with the 0037
button on the SmartKey (Y page 84) or with
KEYLESS-GO (Y page 85). i
If a KEYLESS-GO key is detected in the
trunk/cargo compartment, the trunk lid/
tailgate will not lock.
Sedan: the trunk lid then opens again. Opening/closing automatically from
outside
Important safety notes G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid/tailgate is open when the engine is
running, especially if the vehicle is in motion.
There is a risk of poisoning.
Always switch off the engine before opening
the trunk lid/tailgate. Never drive with the
trunk lid/tailgate open.
! The trunk lid/tailgate swings upwards
and to the rear when opened. Therefore,
make sure that there is sufficient clearance
above and behind the trunk lid/tailgate.
Opening You can open the trunk lid/tailgate automat-
ically with the SmartKey or the handle in the
trunk lid/tailgate.
X Press and hold the 0054button on the
SmartKey until the trunk lid/tailgate
opens.
or
X If the trunk lid/tailgate is unlocked, pull the
handle of the trunk lid/tailgate and release it again immediately (Y page 93). Trunk/cargo compartment
93Opening and closing Z