Problems with PARKTRONIC
Problem
Possible causes/consequences and
0050
0050Solutions Only the red segments
in the PARKTRONIC
warning displays are lit.
You also hear a warning
tone for approximately
two seconds.
PARKTRONIC is then
deactivated and the
indicator lamp on the
PARKTRONIC button
lights up. PARKTRONIC has malfunctioned and has switched off.
X If problems persist, have PARKTRONIC checked at a qualified
specialist workshop. Only the red segments
in the PARKTRONIC
warning displays are lit.
PARKTRONIC is then
deactivated. The PARKTRONIC sensors are dirty or there is interference.
X Clean the PARKTRONIC sensors (Y page 340).
X Switch the ignition back on. The problem may be caused by an external source of radio or
ultrasound waves.
X See if PARKTRONIC functions in a different location. Active Parking Assist
General notes Active Parking Assist is an electronic parking
aid with ultrasound. It measures the road on
both sides of the vehicle. A parking symbol
indicates a suitable parking space. Active
steering intervention and brake application
can assist you during parking. You may also
use PARKTRONIC (Y page 206).
i The active braking application is only
available on vehicles with automatic trans- mission.
Important safety notes Active Parking Assist is merely an aid. It is not
a replacement for your attention to your
immediate surroundings. You are always
responsible for safe maneuvering, parking
and exiting a parking space. Make sure that no persons, animals or objects are in the
maneuvering range.
When PARKTRONIC is switched off, Active
Parking Assist is also unavailable. G
WARNING
While parking or pulling out of a parking
space, the vehicle swings out and can drive
onto areas of the oncoming lane. This could
result in a collision with another road user.
There is a risk of an accident.
Pay attention to other road users. Stop the
vehicle if necessary or cancel the Active Park- ing Assist parking procedure.
! If unavoidable, you should drive over
obstacles such as curbs slowly and not at a sharp angle. Otherwise, you may damage
the wheels or tires. Driving systems
209Driving and parking Z
Example: detected parking space
0043
Detected parking space on the left
0044 Parking symbol
0087 Detected parking space on the right
Active Parking Assist is switched on automat-
ically when driving forwards. The system is
operational at speeds of up to approximately 22 mph (35 km/h). While in operation, the
system independently locates and measures
parking spaces on both sides of the vehicle.
Active Parking Assist will only detect parking spaces:
R parallel or at right angles to the direction of
travel
R that are parallel to the direction of travel
and at least 59 in (1.5 m) wide
R that are parallel to the direction of travel
and at least 39.5 in (1.0 m) longer than your
vehicle
R that are at right angles to the direction of
travel and at least 39.5 in (1.0 m) wider
than your vehicle
i Note that Active Parking Assist cannot
measure the length of a parking space if it
is at right angles to the direction of travel.
You will need to judge whether your vehicle
will fit into the parking space.
When driving at speeds below 19 mph
(30 km/h), you will see the parking symbol as a status indicator in the instrument cluster.
When a parking space has been detected, an arrow towards the right or the left also
appears. By default, Active Parking Assist
only displays parking spaces on the front-
passenger side. Parking spaces on the driv-
er's side are displayed as soon as the turn
signal on the driver's side is activated. When
parking on the driver's side, this must remain switched on until you acknowledge the use of
Active Parking Assist by pressing the 0076
button on the multifunction steering wheel.
The system automatically determines
whether the parking space is parallel or at
right angles to the direction of travel.
A parking space is displayed while you are
driving past it, and until you are approx-
imately 50 ft (15 m) away from it.
Pa rking G
WARNING
If you leave the vehicle when it is only being
braked by Active Parking Assist it could roll
away if:
R there is a malfunction in the system or in
the voltage supply.
R the electrical system in the engine com-
partment, the battery or the fuses have
been tampered with.
R the battery is disconnected.
R the accelerator pedal has been depressed,
e.g. by a vehicle occupant.
There is a risk of an accident.
Before leaving the vehicle, always secure it
against rolling away.
i Vehicles with automatic transmission:
When PARKTRONIC detects obstacles,
Active Parking Assist brakes automatically
during the parking process. You are respon- sible for braking in good time.
X Stop the vehicle when the parking space
symbol shows the desired parking space in
the instrument cluster.
X Shift the transmission to position R.
The Start
Start Park ParkAssist?
Assist? Yes:
Yes:OK
OKNo:
No:
0038 message appears in the multifunction
display. Driving systems
211Driving and parking Z
X
To cancel the procedure: press the0038
button on the multifunction steering wheel or pull away.
or
X To park using Active Parking Assist:
press the 0076button on the multifunction
steering wheel.
The Park Assist Active Accelerate
Park Assist Active Accelerate
and and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Back up the vehicle, being ready to brake at
all times. When backing up, drive at a speed below approximately 6 mph (10 km/h).
Otherwise Active Parking Assist will be can-
celed.
Active Parking Assist brakes the vehicle to a standstill when the vehicle approaches
the rear border of the parking space.
Maneuvering may be required in tight park- ing spaces.
The Park Assist Active Select D
Park Assist Active Select D
Observe
Observe Surroundings Surroundings message appears in
the multifunction display.
X Shift the transmission to position Dwhile
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction.
The Park Assist Active Accelerate Park Assist Active Accelerate
and
and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
X Drive forwards and be ready to brake at all
times.
Active Parking Assist brakes the vehicle to a standstill.
The Park Assist Active Select R
Park Assist Active Select R
Observe
Observe Surroundings Surroundings message appears in
the multifunction display.
Further transmission shifts may be neces-
sary. As soon as the parking procedure is com-
plete, the Park Assist Disabled
Park Assist Disabled message
appears in the multifunction display and you
will hear a tone. The vehicle is now parked.
The vehicle is kept stationary without the
driver having to depress the brake pedal. The
braking effect is canceled when you depress
the accelerator pedal.
Active Parking Assist no longer supports you
with steering interventions and brake appli-
cations. When Active Parking Assist is fin-
ished, you must steer and brake again your-
self. PARKTRONIC is still available.
X Maneuver if necessary.
X Always observe the warning messages dis-
played by PARKTRONIC (Y page 207).
Parking tips: R The way your vehicle is positioned in the
parking space after parking is dependent
on various factors. These include the posi-
tion and shape of the vehicles parked in
front and behind it and the conditions of the
location. It may be the case that Active
Parking Assist guides you too far into a
parking space, or not far enough into it. In
some cases, it may also lead you across or
onto the curb. If necessary, you should can- cel the parking procedure with Active Park-
ing Assist.
R You can also select preselect transmission
position D. The vehicle redirects and does
not drive as far into the parking space.
Should a gear be changed too early, the
parking procedure will be canceled. A sen- sible parking position can no longer be ach-
ieved from this position.
Exiting a parking space In order that Active Parking Assist can sup-
port you when you exit the parking space:
R the border of the parking space must be
high enough at the front and the rear. A
curb is too small, for example.
R the border of the parking space must not be
too wide, as the position of the vehicle must 212
Driving systemsDriving an
d parking
not exceed an angle of 45° to the starting
position as it is maneuvering into the park- ing space.
R a maneuvering distance of at least 3.3 ft
(1.0 m) must be available.
i Vehi
cles with automatic transmission:
If PARKTRONIC detects obstacles, Active
Parking Assist brakes automatically whilst
the vehicle exits the parking space. You are responsible for braking in good time.
Active Parking Assist can only assist you with exiting a parking space if you have parked thevehicle parallel to the direction of travel using
Active Parking Assist.
X Start the engine.
X Release the parking brake.
X Switch on the turn signal in the direction
you are pulling away.
X Shift the transmission to position Dor R.
The Start Park Assist? Yes: OK No: Start Park Assist? Yes: OK No:
0038 message appears in the multifunction
display.
X To cancel the procedure: press the0038
button on the multifunction steering wheel
or pull away.
or X To exit a parking space using Active
Parking Assist: press the0076button on
the multifunction steering wheel.
The Park Assist Active Accelerate
Park Assist Active Accelerate
and
and Brake
Brake Observe
Observe Surroundings
Surroundings mes-
sage appears in the multifunction display.
X Let go of the multifunction steering wheel.
X Pull away, being ready to brake at all times.
Do not exceed a maximum speed of
approximately 6 mph (10 km/h) when exit-
ing a parking space. Otherwise Active Park- ing Assist will be canceled.
X Shift the transmission to position Dor Ras
required or according to the message while
the vehicle is stationary.
Active Parking Assist immediately steers in
the other direction. The Park Assist Park Assist
Active Accelerate and Brake
Active Accelerate and Brake Observe
Observe
Surroundings
Surroundings message appears
in the multifunction display.
i You will achieve the best results by wait-
ing for the steering procedure to complete before pulling away.
If you back up after activation, the steeringwheel is moved to the straight-ahead posi-
tion.
X Drive forwards and back up as instructed
by the PARKTRONIC warning displays.
Once you have exited the parking space com- pletely, the steering wheel is moved to the
straight-ahead position. You hear a tone and
the Park Assist Finished
Park Assist Finished message
appears in the multifunction display. You will
then have to steer and merge into traffic on
your own. PARKTRONIC is still available. You
can take over the steering, before the vehicle
has exited the parking space completely. This is useful, for example when you recognize
that it is already possible to pull out of the
parking space.
Canceling Active Parking Assist You can cancel Active Parking Assist at any
time.
X Stop the movement of the multifunction
steering wheel or steer yourself.
Active Parking Assist will be canceled at
once. The Park Assist Canceled
Park Assist Canceled mes-
sage appears in the multifunction display
and you hear a tone.
or X Press the PARKTRONIC button on the cen-
ter console (Y page 208).
PARKTRONIC is switched off and Active
Parking Assist is immediately canceled.
The Park Assist Canceled Park Assist Canceled message
appears in the multifunction display and
you hear a tone.
Active Parking Assist is canceled automati-
cally if:
R the transmission is shifted too early
R transmission position Pis selected Driving systems
213Driving and parking Z
R
parking using Active Parking Assist is no
longer possible
R you are driving faster than 6 mph (10 km/h)
R a wheel spins, ESP ®
intervenes or fails. In
such cases the 00E5warning lamp lights up
in the instrument cluster.
A warning tone sounds. The parking symbol
disappears and the multifunction display
shows the Park Assist Canceled
Park Assist Canceled mes-
sage.
When Active Parking Assist is canceled, you
must steer and brake again yourself.
If a system malfunction occurs, the vehicle is braked to a standstill. To drive on, depress the
accelerator again. Rear view camera
General notes Example: Sedan
Rear view camera 0043is located in the handle
strip of the trunk lid/tailgate.
Rear view camera 0043is an optical parking and
maneuvering aid. It shows the area behind
your vehicle with guide lines in the COMAND display.
The area behind the vehicle is displayed as a
mirror image, as in the rear view mirror.
i The text of messages shown in the
COMAND display depends on the language
setting. The following are examples of rear view camera messages in the COMAND
display. Important safety notes The rear view camera is only an aid. It is not a
replacement for your attention to your imme-
diate surroundings. You are always responsi-
ble for safe maneuvering and parking. When
maneuvering or parking, make sure that there are no persons, animals or objects in the area in which you are maneuvering.
Under the following circumstances, the rear
view camera will not function, or will function
in a limited manner:
R if the trunk lid/tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the camera is exposed to very bright light
R if the area is lit by fluorescent light or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lens is dirty or obstructed
R if the rear of your vehicle is damaged. In this
event, have the camera position and setting checked at a qualified specialist workshop
The field of vision and other functions of the
rear view camera may be restricted due to
additional accessories on the rear of the vehi-
cle (e.g. license plate holder, bicycle rack).
Activating/deactivating the rear view
camera X
To activate: make sure that the SmartKey
is in position 2in the ignition lock.
X Make sure that the "Activation by R gear"
setting is active in COMAND, see the sep-
arate COMAND operating instructions.
X Engage reverse gear.
The area behind the vehicle is shown in the
COMAND display with guide lines.
To deactivate: the rear view camera deacti-
vates if you shift the transmission to Por after
driving forwards a short distance. 214
Driving systemsDriving and parking
360° camera
General notes The 360° camera is a system consisting of
four cameras.
The system analyzes images from the follow-
ing cameras:
R Rear view camera
R Front camera
R Two cameras in the exterior rear view mir-
rors
The cameras capture the immediate sur-
roundings of the vehicle. The system sup-
ports you, e.g. when parking or if vision is
restricted at an exit.
The 360° camera images can be shown in full
screen mode or in six different split-screen
views on the COMAND display. A split-screen view also includes a top view of the vehicle.
This view is calculated from the data supplied
by the installed cameras (virtual camera).
The six split-screen views are:
R top view and picture from the rear view
camera (130° viewing angle)
R top view and image from the front camera
(130° viewing angle without displaying the
maximum steering wheel angle)
R top view and enlarged rear view
R top view and enlarged front view
R top view and pictures from the rearward
facing mirror cameras (rear wheel view)
R top view and pictures from the forward
facing mirror cameras (front wheel view)
When the function is active and you shift the
transmission from Dor Rto N, the dynamic
guidelines are hidden.
When you change between transmission
positions Dand R, you see the previously
selected front or rear view.
Important safety notes The 360°camera is only an aid and may show
a distorted view of obstacles, show them incorrectly or not at all. The 360°camera is
not a substitute for attentive driving.
You are always responsible for safe maneu-
vering and parking. When maneuvering or
parking, make sure that there are no persons,
animals or objects in the area in which you are maneuvering.
You are always responsible for safety, and
must always pay attention to your surround-
ings when parking and maneuvering. This
applies to the areas behind, in front of and
beside the vehicle. You could otherwise
endanger yourself and others.
The 360° camera will not function or will
function in a limited manner:
R if the doors are open
R if the exterior mirrors are folded in
R if the trunk lid/tailgate is open
R in heavy rain, snow or fog
R at night or in very dark places
R if the cameras are exposed to very bright
light
R if the area is lit by fluorescent bulbs or LED
lighting (the display may flicker)
R if there is a sudden change in temperature,
e.g. when driving into a heated garage in
winter
R if the camera lenses are dirty or covered
R if the vehicle components in which the
cameras are installed are damaged. In this
event, have the camera position and setting checked at a qualified specialist workshop.
Do not use the 360° camera in this case. You
can otherwise injure others or cause damage to objects or the vehicle.
Guide lines are always shown at road level.
Activation conditions The 360° camera image can be displayed if:
R your vehicle is equipped with a 360° cam-
era
R the SmartKey is in position 2in the ignition
lock Driving systems
215Driving and parking Z
!
Objects not at ground level may appear to
be further away than they actually are, e.g.:
R the bumper of a parked vehicle
R the drawbar of a trailer
R the ball coupling of a trailer tow hitch
R the rear section of an HGV
R a slanted post
Use the guidelines only for orientation.
Approach objects no further than the bot-
tom-most guideline.
Top view with picture from the rear view
camera 0043
Symbol for the split screen setting with
top view and rear view camera image
0044 Yellow guide line at a distance of approx-
imately 13 ft (4.0 m) from the rear of the
vehicle
0087 Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
0085 Yellow lane marking tires at current steer-
ing wheel angle (dynamic)
0083 Yellow guide line for the maximum steer-
ing angle 0084
Yellow guide line at a distance of approx-
imately 3 ft (1.0 m) from the rear of the
vehicle
006B Vehicle center axle (marker assistance)
006C Red guide line at a distance of approx-
imately 12 in (0.30 m) from the rear of the
vehicle
006D Bumper
The guide lines are shown when the trans-
mission is in position R.
The distance specifications only apply to
objects that are at ground level.
Top view with picture from the front cam- era 0043
Symbol for the split screen setting with
top view and front camera image
0044 Yellow guide line at a distance of approx-
imately 13 ft (4.0 m)from the front of the
vehicle
0087 Yellow guide line for the vehicle width
including the exterior mirrors, for current
steering wheel angle (dynamic)
0085 Yellow lane marking tires at current steer-
ing wheel angle (dynamic) Driving systems
217Driving and parking Z
X
Select the Assistance display for ATTEN-
TION ASSIST using the on-board computer (Y page 241).
The following information is displayed:
R length of the journey since the last break.
R the attention level determined by ATTEN-
TION ASSIST, displayed in a bar display in
five levels from high to low.
R if ATTENTION ASSIST is unable to calculate
the attention level and cannot output a
warning, the System Suspended
System Suspended message
appears. The bar display then changes the
display, e.g. if you are driving at a speed
below 37 mph (60 km/h) or above 124 mph
(200 km/h).
Activating ATTENTION ASSIST X
Activate ATTENTION ASSIST using the on-
board computer (Y page 242).
The system determines the attention level
of the driver depending on the setting
selected:
Standard selected: the sensitivity with
which the system determines the attention
level is set to normal.
Sensitive selected: the sensitivity is set
higher. The attention level detected by Atten- tion Assist is adapted accordingly and the
driver is warned earlier.
When ATTENTION ASSIST is deactivated, the 00AD symbol and OFF appear in the multi-
function display in the assistance display
when the engine is running.
When ATTENTION ASSIST has been deactiva- ted, it is automatically reactivated after the
engine has been stopped. The sensitivity
selected corresponds to the last selection
activated (standard/sensitive).
Warning in the multifunction display If fatigue or increasing lapses in concentra-
tion are detected, a warning appears in the
multifunction display: Attention Assist: Attention Assist:
Take a Break!
Take a Break! In addition to the message shown in the mul-
tifunction display, you will then hear a warn-
ing tone.
X If necessary, take a break.
X Confirm the message by pressing the 0076
button on the steering wheel.
On long journeys, take regular breaks in good time to allow yourself to rest properly. If you
do not take a break, you will be warned again
after 15 minutes at the earliest. This will only
happen if ATTENTION ASSIST still detects
typical indicators of fatigue or increasing lap-
ses in concentration. Lane Tracking package
General notes The Lane Tracking package consists of Blind
Spot Assist (Y
page 220) and Lane Keeping
Assist (Y page 222).
Blind Spot Assist General notes
Blind Spot Assist uses a radar sensor system
to monitor the areas on both sides of your
vehicle. It supports you from a speed of
approximately 20 mph (30 km/h). A warning
display in the exterior mirrors draws your
attention to vehicles detected in the moni-
tored area. If you then switch on the corre-
sponding turn signal to change lanes, you will also receive a visual and audible collision
warning. Blind Spot Assist uses sensors in the
rear bumper for monitoring purposes.
Important safety notes G
WARNING
Blind Spot Assist does not react to:
R vehicles overtaken too closely on the side,
placing them in the blind spot area
R vehicles which approach with a large speed
differential and overtake your vehicle 220
Driving systemsDriving and parking