Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 27). Correct driver's seat position
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. X
Observe the safety guidelines on seat
adjustment (Y page 111).
X Make sure that seat 0087is adjusted prop-
erly.
Electrical seat adjustment (Y page 112)
When adjusting the seat, make sure that:
R you are as far away from the driver's air bag
as possible
R you are sitting in a normal upright position
R you can fasten the seat belt properly
R you have moved the backrest to an almost
vertical position
R you have set the seat cushion angle so that
your thighs are gently supported
R you can depress the pedals properly
X Check whether the head restraint is adjus-
ted properly.
When doing so, make sure that you have
adjusted the head restraint so that the back of your head is supported at eye level by the center of the head restraint.
X Observe the safety guidelines on steering
wheel adjustment (Y page 119).
X Make sure that steering wheel 0043is adjus-
ted properly. 110
Correct driver's seat positionSeats, steering wheel and mirrors
Adjusts the steering wheel electrically
(Y
page 119)
When adjusting the steering wheel, make
sure that:
R you can hold the steering wheel with your
arms slightly bent
R you can move your legs freely
R you can see all the displays in the instru-
ment cluster clearly
X Observe the safety guidelines for seat belts
(Y page 44).
X Check whether you have fastened the seat
belt 0044properly (Y page 46).
The seat belt should:
R fit snugly across your body
R be routed across the middle of your shoul-
der
R be routed in your pelvic area across the hip
joints
X Before starting off, adjust the rear-view mir-
ror and the exterior mirrors in such a way
that you have a good view of road and traf- fic conditions (Y page 122).
X Vehicles with a memory function: save
the seat, steering wheel and exterior mirror settings with the memory function
(Y page 125). Seats
Important safety notes
G
WARNING
Children could become trapped if they adjust the seats, particularly when unattended.
There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The seats can still be adjusted when there is
no SmartKey in the ignition lock. G
WARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Observe the safety notes on "Air bags"
(Y page 48) and "Children in the Vehicle"
(Y page 62). G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
If you adjust the seat height carelessly, you or other vehicle occupants could be trapped andthereby injured. Children in particular could
accidentally press the electrical seat adjust-
ment buttons and become trapped. There is a
risk of injury.
While moving the seats, make sure that your
hands or other body parts do not get under the
lever assembly of the seat adjustment sys-
tem. G
WARNING
When you adjust a seat, you or other vehicle
occupants could become trapped, e.g. on the seat guide rail. There is a risk of injury.
Make sure when adjusting a seat that no one
has any body parts in the sweep of the seat. Seats
111Seats, steering wheel and mirrors Z
!
Make sure that there are no objects in the
footwell under or behind the seats when
moving the seats back. There is a risk that
the seats and/or the objects could be dam- aged.
i The head restraints in the front seats are
installed with the NECK-PRO system
(Y page 59). For this reason, it is not pos-
sible to remove the head restraints from
the front seats.
Vehicles without the through-loading fea-
ture: the head restraints cannot be
removed from the rear compartment seats.
For more information, contact a qualified
specialist workshop. Adjusting the seats
0043
Head restraint height
0044 Seat cushion angle
0087 Seat height
0085 Seat fore-and-aft adjustment
0083 Backrest angle
i If PRE-SAFE ®
is activated and the front-
passenger seat is in an unfavorable posi-
tion, it is moved to a better position.
i You can store the seat settings using the
memory function (Y page 125).
i Vehicles with the through-loading fea-
ture: if you fold down a rear seat backrest,
the respective front seat is moved forwards slightly if necessary. This prevents the
seats from colliding. Adjusting the head restraints
Important safety notes G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level.
Do not rotate the head restraints of the front and rear seats. Otherwise, you cannot adjust
the height and angle of the head restraints to
the correct position.
Using the fore-and-aft adjustment, adjust the head restraint so that it is as close as possibleto your head.
Observe the important safety notes regarding
the seats (Y page 111).112
SeatsSeats, steering wheel and mirrors
Adjusting the angle of the head
restraints Example: Sedan
X Push or pull the lower edge of the head
restraint in the direction of the arrow.
Adjusting the height of the head
restraints electrically X
To adjust the head restraint height: slide
switch for head restraint adjustment 0043up
or down in the direction of the arrow.
Adjusting the luxury head restraints X
To adjust the side bolsters of the head
restraint: push or pull right and/or left-
hand side bolster 0043into the desired posi-
tion.
X To adjust the angle of the head
restraint: push or pull the head restraint in
the direction of arrow 0044.
i Adjust the head restraint so that the back
of your head is as close to the head
restraint as possible.
Rear seat head restraints Lowering the rear seat head restraints
from the front (Wagon)
X
Turn the SmartKey to position 2in the igni-
tion lock (Y page 157).
X Press button 0043.
Adjusting the rear seat head restraint
height Example: Sedan Seats
113Seats, steering wheel and mirrors Z
X
To raise: pull the head restraint up to the
desired position.
X To lower: press release catch 0043and push
the head restraint down until it is in the
desired position.
i If you pull the head restraint forward
slightly, you will require less effort when
making adjustments.
Adjusting the rear seat head restraint
angle Example: Sedan
X Pull or push the top of the head restraint
until it is in the desired position.
Removing and installing the rear seat
head restraints G
WARNING
If head restraints are not installed and adjus-
ted correctly, they cannot provide protection
as intended. There is an increased risk of
injury in the head and neck area, e.g. in the
event of an accident or when braking.
Always drive with the head restraints instal-
led. Before driving off, make sure for every
vehicle occupant that the center of the head
restraint supports the back of the head at
about eye level. Example: Sedan
The rear head restraints can only be removed and re-installed on vehicles with the through-
loading facility.
X Release the rear seat backrest and fold it
slightly forwards (Y page 297).
X To remove: pull the head restraint up to
the stop.
X Press release catch 0043and pull the head
restraint out of the guides.
X To re-install: replace the head restraint so
that the notches on the bar are on the left
when viewed in the direction of travel.
X Push the head restraint down until you hear
it engage in position.
X Fold back the rear seat backrest until it
engages. Adjusting the active multicontour
seat
The active multicontour seat is only available
for the driver's side.
You can set the active multicontour seat
using COMAND. You can find further infor-
mation in the separate COMAND Operating
Instructions. 114
SeatsSeats, steering
wheel and mirrors
Problems with the seat ventilation
Problem
Possible causes/consequences and
0050
0050Solutions The seat ventilation has
switched off prema-
turely or cannot be
switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the seat ventilation will
switch back on automatically. Steering wheel
Important safety notes
G
WARNING
You could lose control of your vehicle if you do the following while driving:
R adjust the driver's seat, head restraint,
steering wheel or mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirror and fasten your seat belt before starting the engine. G
WARNING
Children could injure themselves if they
adjust the steering wheel. There is a risk of
injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no SmartKey in
the ignition lock. Adjusting the steering wheel
0043
To adjust the steering wheel height
0044 To adjust the steering wheel position
(fore-and-aft adjustment)
i Further related subjects:
R EASY-ENTRY/EXIT feature
(Y page 121)
R Storing settings (Y page 125) Steering wheel
119Seats, steering wheel and mirrors Z
Problems with the steering wheel heating
Problem
Possible causes/consequences and
0050
0050Solutions The steering wheel
heating has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical con-
sumers are switched on.
X Switch off electrical consumers that you do not need, such as
the rear window defroster or interior lighting.
Once the battery is sufficiently charged, the steering wheel
heating will switch back on automatically. EASY-ENTRY/EXIT feature
Important safety notes G
WARNING
When the EASY-ENTRY/EXIT feature adjusts
the steering wheel, you and other vehicle
occupants – particularly children – could
become trapped. There is a risk of injury.
While the EASY-ENTRY/EXIT feature is mak-
ing adjustments, make sure that no one has
any body parts in the sweep of the steering
wheel.
Move the steering wheel adjustment lever if
there is a risk of entrapment by the steering
wheel. The adjustment process is stopped.
Vehicles with a memory function: if there is a
risk of becoming trapped by the steering
wheel, you can also one of the memory func- tion position buttons. The adjustment proc-
ess is stopped. G
WARNING
If children activate the EASY-ENTRY/EXIT fea- ture, they can become trapped, particularly
when unattended. There is a risk of injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never leave children unsupervised in the vehicle. G
WARNING
If you drive off while the EASY-ENTRY/EXIT
feature is making adjustments, you could lose
control of the vehicle. There is a risk of an
accident. Always wait until the adjustment process is
complete before driving off.
The EASY-ENTRY/EXIT feature makes getting in and out of your vehicle easier.
You can activate and deactivate the EASY-
ENTRY/EXIT feature in the on-board com-
puter (Y page 246).
Position of the steering wheel when the
EASY-ENTRY/EXIT feature is active The steering wheel swings upwards when
you:
R remove the SmartKey from the ignition lock
R with KEYLESS-GO: open the driver's door;
KEYLESS-GO must be in position 1
R with the SmartKey: open the driver's
door; the SmartKey is in position 0or 1
must be in the ignition lock (Y page 157).
i The steering wheel only moves upwards if
it has not already reached the upper stop.
Position of the steering wheel for driv-
ing The steering wheel is moved to the last selec-
ted position when:
R the driver's door is closed
R with KEYLESS-GO: you press the Start/
Stop button once
or
R with the SmartKey: you insert the Smart-
Key into the ignition lock Steering wheel
121Seats, steering wheel and mirrors Z
The indicator lamp goes out again after
some time. You can adjust the selected
mirror using adjustment button
0087as long
as the indicator lamp is lit.
X Press adjustment button 0087up, down, or to
the left or right until you have adjusted the
exterior mirror to the correct position. You
should have a good overview of traffic con- ditions.
The convex exterior mirrors provide a larger
field of vision.
After the engine has been started, the exte-
rior mirrors are automatically heated if the
rear window defroster is switched on and the
outside temperature is low. Heating takes a
maximum of ten minutes.
i You can also heat up the exterior mirrors
manually by switching on the rear window
defroster.
Folding the exterior mirrors in or out
electrically This function is only available in Canada.
X Turn the SmartKey to position 1or 2in the
ignition lock (Y page 157).
X Briefly press button 0043.
Both exterior mirrors fold in or out.
i Make sure that the exterior mirrors are
always folded out fully while driving. They
could otherwise vibrate.
i If you are driving faster than 30 mph
(47 km/h) , you can no longer fold in the
exterior mirrors. Setting the exterior mirrors If the battery has been disconnected or com-
pletely discharged, the exterior mirrors must
be reset. The exterior mirrors will otherwise
not fold in when you select the "Fold in mir-
rors when locking" function in the on-board
computer (Y page 247).
X Turn the SmartKey to position 1in the igni-
tion lock (Y page 157).
X Briefly press button 0043.
Folding the exterior mirrors in or out
automatically This function is only available in Canada.
If the "Fold in mirrors when locking" function
is activated in the on-board computer
(Y page 247):
R the exterior mirrors fold in automatically as
soon as you lock the vehicle from the out-
side.
R the exterior mirrors fold out again automat-
ically as soon as you unlock the vehicle and
then open the driver's or front-passenger
door.
i If the exterior mirrors have been folded in
manually, they do not fold out.
Exterior mirror pushed out of position If an exterior mirror has been pushed out of
position, proceed as follows:
X Vehicles without electrically folding
exterior mirrors: move the exterior mirror
into the correct position manually.
X Vehicles with electrically folding exte-
rior mirrors: press and hold mirror-folding
button until you hear a click and then the
mirrors engage in position (Y page 123).
The mirror housing is engaged again and
you can adjust the exterior mirrors as usual
(Y page 122). Mirrors
123Seats, steering wheel and mirrors Z