Problems with the rear window heating
Problem
Possible causes/consequences and
M
MSolutions The rear window heating
has switched off prema-
turely or cannot be acti-
vated. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading lamps,
interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window heating
can be activated again. Switching air-recirculation mode
on/off
General notes You can deactivate the flow of fresh air if
unpleasant odours are entering the vehicle from
outside. The air already inside the vehicle will
then be recirculated.
If you activate air-recirculation mode, the win-
dows can mist up more quickly, in particular at
low temperatures. Only use air-recirculation
mode briefly to prevent the windows misting up.
Activating/deactivating X
Turn the key to position 2in the ignition lock
(Y page 132).
X To activate: press thegbutton.
The indicator lamp above the gbutton
lights up.
X To deactivate: press thegbutton.
The indicator lamp above the gbutton
goes out.
i Air-recirculation mode is deactivated auto-
matically:
R after approximately five minutes at outside
temperatures below approximately 5 †
R after approximately five minutes if cooling
with air dehumidification is deactivated
R after approximately 30 minutes at outside
temperatures above approximately 5 † if
the "Cooling with air dehumidification"
function is activated Convenience opening or closing using
the air-recirculation button G
WARNING
When the convenience closing feature is oper- ating, parts of the body could become trapped
in the closing area of the side window and the
sliding sunroof. There is a risk of injury.
Observe the complete closing procedure
when the convenience closing feature is oper-
ating. When closing make sure that no parts of the body are in the closing area. G
WARNING
During convenience opening parts of the body could be drawn in or become trapped
between the side window and window frame.
There is a risk of injury.
When opening, make sure that nobody is
touching the side window. If someone
becomes trapped, immediately press
the W switch in the door to stop the move-
ment of the side windows. To continue closing
the side window, pull on the Wswitch.
X Convenience closing feature: press and
hold the gbutton until the side windows
and the panorama sliding sunroof are closed.
The indicator lamp above the gbutton
lights up. Air-recirculation mode is activated.
If parts of the body are in the closing area during convenience closing, proceed as follows:
X Press the Wbutton to stop the side win-
dows.
The side windows stop.
X To then open the side windows, press the
W button again. Operating the climate control system
123Climate control Z
Problems with the auxiliary heating/ventilation
Problem
Possible causes/consequences and
M
MSolutions FAIL
¨ The signal transmission between the transmitter and the vehicle is
faulty.
X
Change your position in relation to the vehicle, moving closer if
necessary. FAIL The auxiliary heating cannot be switched on or has switched itself off.
The starter battery is not sufficiently charged.
X Charge the starter battery. The fuel tank content is below the reserve fuel level.
X Refuel at the nearest filling station. The auxiliary heating or auxiliary ventilation is faulty.
X Have the auxiliary heating or auxiliary ventilation checked at a
qualified specialist workshop. Air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R keep the air inlet between the windscreen and
the bonnet free of blockages, such as ice,
snow or leaves.
R never cover the vents or ventilation grilles in
the vehicle interior. Adjusting the air vents
Example
:
Demister vent
; Side air vent
= Thumbwheel for side air vent
X To open or close: turn thumbwheel=up or
down. Adjusting the glove compartment air
vent
! Close the air vent when heating the vehicle.
At high outside temperatures, open the air
vent and activate the "cooling with air dehu-
midification" function. Otherwise, tempera-
ture-sensitive items stored in the glove com-
partment could be damaged. Air vents
129Climate control Z
Engine
Display messages
Possible causes/consequences and
M
MSolutions +
Top up coolant See Top up coolant See
Owner's Manual Owner's Manual The coolant level is too low.
! Avoid making long journeys with too little coolant in the engine
cooling system. The engine will otherwise be damaged.
X Top up the coolant, observing the warning notes before doing so
(Y page 286).
X If the coolant needs topping up more often than usual, have the
engine coolant system checked at a qualified specialist workshop. ? The fan motor is faulty.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g. driving
in mountainous terrain and stop-start traffic. ?
Coolant Stop vehi‐ Coolant Stop vehi‐
cle Switch engine cle Switch engine
off off The coolant is too hot.
A warning tone also sounds.
G WARNING
Never drive with an overheated engine. Driving when your engine is
overheated can cause some fluids which may have leaked into the
engine compartment to catch fire.
In addition, steam from an overheated engine can cause serious
burns, which can occur just by opening the bonnet.
There is a risk of injury.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 150).
X Wait until the engine has cooled down.
X Make sure that the air supply to the engine radiator is not blocked,
e.g. by frozen slush.
X Do not start the engine again until the display message goes out and
the coolant temperature is below 120 †. The engine may otherwisebe damaged.
X Pay attention to the coolant temperature display.
X If the temperature increases again, consult a qualified specialist
workshop immediately.
Under normal operating conditions and with the specified coolant
level, the coolant temperature may rise to 120 †. Display messages
231On-board computer and displays Z
Display messages
Possible causes/consequences and
M
MSolutions #
See Owner's Manual See Owner's Manual The battery is not being charged.
A warning tone also sounds.
Possible causes:
R faulty alternator
R torn poly-V-belt
R a malfunction in the electronics
! Do not continue driving. The engine could otherwise overheat.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 150).
X Consult a qualified specialist workshop. #
Stop vehicle See Stop vehicle See
Owner's Manual Owner's Manual The battery is no longer being charged and the battery charge level is
too low.
A warning tone also sounds.
X Stop the vehicle immediately, paying attention to road and traffic
conditions, and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 150).
X Observe the instructions in the #See SeeOwner's
Owner's Manual
Manualdisplay
message.
X Consult a qualified specialist workshop. 4
Check Check
eng.
eng.oil
oillev.
lev.
when
when next
nextrefuelling
refuelling The engine oil level has dropped to the minimum level.
A warning tone also sounds.
! Avoid long journeys when there is too little coolant in the cooling
system. Otherwise the engine will be damaged.
X Check the oil level when next refuelling, at the latest (Y page 285).
X If necessary, top up the engine oil (Y page 286).
X Have the engine checked at a qualified specialist workshop if the
engine oil needs topping up more often than usual.
Information on approved engine oils can be obtained from any quali-
fied specialist workshop or on the Internet at http://bevo.mercedes-
benz.com. 8
Reserve fuel level Reserve fuel level The fuel level has dropped into the reserve range.
Operation of the auxiliary heating is deactivated if the fuel level drops
into the reserve range.
X Refuel at the nearest filling station. C There is very little fuel in the fuel tank.
The auxiliary heating cannot be operated.
X Refuel at the nearest filling station without fail. 232
Display
messagesOn-board computer and displays
Warning/
indicator
lamp
N N
Signal type
Possible causes/consequences and M
MSolutions ?
N
The red coolant warning lamp comes on while the engine is running.
The coolant level is too low.
If the coolant level is correct, the airflow to the engine radiator may be blocked or the electric engine radiator fan may be malfunctioning.
The coolant is too hot and the engine is no longer being cooled sufficiently.
X Observe the additional display messages in the multifunction display.
X Stop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 150).
X Leave the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
X Check the coolant level and top up the coolant, observing the warning notes
(Y page 286).
X If you have to top up the coolant frequently, have the engine cooling system
checked.
X Make sure that the air supply to the engine radiator is not blocked, e.g. by frozen
slush.
X Do not start the engine again until the coolant temperature is below 120 †. The
engine may otherwise be damaged.
X Drive to the nearest qualified specialist workshop.
X Avoid putting the engine under heavy load as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. ?
N
The red coolant warning lamp comes on while the engine is running. A warning
tone also sounds.
The coolant temperature has exceeded 120 †. The airflow to the engine radiator
may be blocked or the coolant level may be too low.
G WARNING
The engine is not being cooled sufficiently and may be damaged.
Never drive with an overheated engine. Driving when your engine is overheated
can cause some fluids which may have leaked into the engine compartment to
catch fire.
In addition, steam from an overheated engine can cause serious burns, which can
occur just by opening the bonnet.
There is a risk of injury.
X Observe the additional display messages in the multifunction display.
X Stop the vehicle immediately, paying attention to road and traffic conditions,
and switch off the engine.
X Safeguard the vehicle against rolling away (Y page 150).
X Leave the vehicle and keep a safe distance from the vehicle until the engine has
cooled down.
X Check the coolant level and top up the coolant, observing the warning notes
(Y page 286).
X If you have to top up the coolant frequently, have the engine cooling system
checked. Warning and indicator lamps in the instrument cluster
253On-board computer and displays Z
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
The cooling system is pressurised, particu-
larly when the engine is warm. If you open the cap, you could be scalded if hot coolant
sprays out. There is a risk of injury.
Let the engine cool down before you open the
cap. Wear gloves and eye protection. Open
the cap slowly to release the pressure. X
Park the vehicle on a level surface.
Only check the coolant level if the vehicle is
on a level surface and the engine has cooled
down.
X Turn the key to position 2in the ignition lock
(Y page 132).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 132).
X Check the coolant temperature display in the
instrument cluster.
The coolant temperature must be below
70 †.
X Turn the key to position 0in the ignition lock
(Y page 132).
X Slowly turn cap :half a turn anti-clockwise
to allow excess pressure to escape.
X Turn cap :further anti-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough
coolant in coolant expansion tank ;.
If the coolant level is approximately 1.5 cm
above marker bar =in the filler neck when
warm, there is enough coolant in coolant
expansion tank ;. X
If necessary, top up with coolant that has
been tested and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far as
it will go.
Further information on coolant (Y page 334).
Topping up the windscreen washer sys- tem G
WARNING
Certain components in the engine compart-
ment could be very hot, e.g. the engine, the
radiator and parts of the exhaust system.
There is a risk of injury when accessing the
engine compartment.
As far as possible, allow the engine to cool
down and only touch the components descri- bed in the following. G
WARNING
If windscreen washer concentrate comes into contact with hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure the windscreen washer concen-
trate does not come into contact with the filler neck. X
To open: pull cap:upwards by the tab.
X Top up with the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
If the washer fluid level drops below the recom- mended minimum of 1 litre, a message appears in the multifunction display prompting you to
top up the washer fluid (Y page 245). Engine compartment
287Maintenance and care Z
Coolant
Important safety notes G
WARNING
If antifreeze comes into contact with hot com- ponents in the engine compartment, it may
ignite. There is a risk of fire and injury.
Let the engine cool down before you top up
the antifreeze. Make sure that antifreeze is
not spilled next to the filler neck. Thoroughly
clean the antifreeze from components before
starting the engine.
! Only add coolant that has been premixed
with the desired antifreeze protection. You
could otherwise damage the engine.
Further information on coolants can be found in the Mercedes-Benz Specifications for Ser-
vice Products, MB Specifications for Service
Products 310.1, e.g. on the Internet at
http://bevo.mercedes-benz.com. Or contact
a qualified specialist workshop.
! Always use a suitable coolant mixture, even
in countries where high temperatures prevail.
Otherwise, the engine cooling system is not
sufficiently protected from corrosion and
overheating.
i Have the coolant regularly replaced at a
qualified specialist workshop and the replace-
ment confirmed in the Service Booklet.
Comply with the important safety precautions
for service products when handling coolant
(Y page 329).
The coolant is a mixture of water and corrosion
inhibitor/antifreeze. It is responsible for the fol-
lowing:
R anti-corrosion protection
R antifreeze protection
R raising the boiling point
If corrosion inhibitor/antifreeze is present in the
correct concentration, the boiling point of the
coolant during operation will be approximately
130 †. The corrosion inhibitor/antifreeze concentra-
tion in the engine cooling system should:
R be at least 50 %. This will protect the engine
cooling system against freezing down to
approximately -37 †.
R not exceed 55 % (antifreeze protection down
to -45 †). Heat will otherwise not be dissipa-
ted as effectively.
Mercedes-Benz recommends an antifreeze/
corrosion inhibitor concentrate in accordance
with MB Specifications for Service Products
310.1.
i When the vehicle is first delivered, it is filled
with a coolant mixture that ensures adequate
antifreeze and corrosion protection.
i The coolant is checked at every mainte-
nance interval at a qualified specialist work-
shop. Windscreen washer system
Important safety notes G
WARNING
If windscreen washer concentrate comes into contact with hot components of the engine or
the exhaust system, it can ignite. There is a
risk of fire and injury.
Make sure the windscreen washer concen-
trate does not come into contact with the filler neck.
! Only the washer fluids SummerFit and Win-
terFit can be mixed. Otherwise, the spraying
nozzles could become blocked.
Do not use distilled or de-ionised water, other-
wise, the level sensor may give a false reading.
When handling washer fluid, observe the impor- tant safety notes on service products
(Y page 329).
At temperatures above freezing:
X Fill the washer fluid reservoir with a mixture of
water and washer fluid, e.g. MB SummerFit.
Mix 1 part MB SummerFit to 100 parts water.
At temperatures below freezing:
X Fill the washer fluid reservoir with a mixture of
water and washer fluid, e.g. MB WinterFit. 334
Service products and capacitiesTechnical data
For the correct mixing ratio refer to the infor-
mation on the antifreeze reservoir.
i Add washer fluid concentrate, e.g. MB Sum-
merFit or MB WinterFit, to the washer fluid all
year round. Vehicle data
General notes
Please note that for the specified vehicle data:
R the heights specified may vary as a result of:
- tyres
- load
- condition of the suspension
- optional equipment
R optional equipment reduces the maximum
payload
R vehicle-specific weight information can be
found on the vehicle identification plate
(Y page 328)
R only for certain countries: you can find vehi-
cle-specific vehicle data in the COC docu-
ments (CERTIFICATE OF CONFORMITY).
These documents are delivered with your
vehicle. Dimensions and weights
You can find the correct values for your model
with the help of the VIN on the vehicle identifi-
cation plate (Y page 328). Model
: :
Opening height E 400 (207.365)
1676 mm
E 500
1680 mm
All other models
1682 mm
Missing values were not available at the time of
going to print. All models
Vehicle width including
exterior mirrors
2016 mm
Vehicle width excluding
exterior mirrors
1786 mm
Wheelbase
2760 mm
Maximum boot load
100 kg
Model Vehicle
length E 500
4746 mm
All other models
4703 mm
Model Vehicle
height E 400
1395 mm
All other models
1397 mm
Model Maximum
roof load E 400 (207.365)
All other models
100 kg
Trailer tow hitch
Mounting dimensions
! If you have a trailer tow hitch retrofitted,
changes to the engine cooling system may be necessary, depending on the vehicle type.
If you have a trailer tow hitch retrofitted,
observe the anchorage points on the chassis. Trailer tow hitch
335Technical data Z