
X
To lock centrally: press the&button.
The key centrally locks/unlocks: R the doors
R the boot lid
R the fuel filler flap
When unlocking, the turn signals flash once.
When locking, they flash three times.
You can also set an audible signal to confirm
that the vehicle has been locked. The audible
signal can be activated or deactivated using the on-board computer (Y page 219).
When it is dark, the surround lighting also comes
on if it is activated in the on-board computer
(Y page 218). KEYLESS-GO
General notes Bear in mind that the engine can be started by
any of the vehicle occupants if there is a KEY-
LESS-GO key in the vehicle (Y page 134).
Locking and unlocking centrally You can start, lock or unlock the vehicle using
KEYLESS-GO. To do this, you need to carry the
key with you. You can combine the KEYLESS-GO
functions with the functions of a conventional
key. Unlock the vehicle by using KEYLESS-GO,
for instance, and lock it using the &button
on the key.
When locking or unlocking with KEYLESS-GO,
the distance between the key and the corre-
sponding door handle must not be greater than 1 m.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehicle. This occurs, for example:
R when the external door handles are touched
R when starting the engine
R whilst driving X
To unlock the vehicle: touch the inner sur-
face of the door handle.
X To lock the vehicle: touch sensor sur-
face :.
X Convenience closing feature: touch
recessed sensor surface ;for an extended
period.
For further information on the convenience
closing feature (Y page 86). X
To unlock the boot lid: pull the boot lid han-
dle.
The vehicle only unlocks the boot lid.
Deactivating and activating If you do not intend to use a key for an extended
period of time, you can deactivate the KEYLESS-
GO function of the key. The key will then use very
little power, thereby conserving battery power.
For the purposes of activation or deactivation,
the vehicle does not have to be nearby. Key
75Opening and closing Z

Problem
Possible causes/consequences and
M
MSolutions The engine cannot be
started using the key. The on-board voltage is too low.
X Switch off non-essential consumers, e.g. seat heating or interior
lighting, and try to start the engine again.
If this does not work:
X Check the starter battery and charge it if necessary (Y page 304).
or X Jump-start the vehicle (Y page 305).
or X Consult a qualified specialist workshop. Only for vehicles with
manual transmission:
The engine cannot be
started using the key. The steering lock is mechanically blocked.
X Remove the key and reinsert it into the ignition lock. While doing
this, turn the steering wheel in both directions. The engine cannot be
started using KEYLESS-
GO. The key is in the
vehicle. The vehicle is locked.
X Unlock the vehicle and try to start the vehicle again. There is interference from a powerful source of radio waves.
X Start your vehicle with the key in the ignition lock. You have lost a key. X
Have the key deactivated at a qualified specialist workshop.
X Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. You have lost the emer-
gency key element. X
Report the loss immediately to the vehicle insurers.
X If necessary, have the locks changed as well. Doors
Important safety notes
United Kingdom only: G
WARNING
When the double locks are activated, the
doors can no longer be opened from the
inside. People in the vehicle can no longer get out, e.g. in hazardous situations. There is a
risk of injury.
Therefore, do not leave any people unsuper-
vised in the vehicle, particularly children, eld-
erly people or people in need of special assis-
tance. Do not activate the double lock when
people are in the vehicle. If the vehicle has been locked from the outside,
the double lock function is activated as stand-
ard. It is then not possible to open the doors
from inside the vehicle. You can deactivate the
double lock function by deactivating the interior
motion sensor (Y page 73). The doors can then
be opened from the inside after the vehicle has
been locked from the outside. The anti-theft
alarm system is triggered if the door is opened
from the inside. Switch off the alarm
(Y page 71).
All countries: 80
DoorsOpening and closing

Problems with the seat heating or seat ventilation
Problem
Possible causes/consequences and
M
MSolutions The seat heating or seat
ventilation has switched
off prematurely or can-
not be switched on. The on-board voltage is too low because too many electrical consum-
ers are switched on.
X Switch off electrical consumers that you do not need, such as the
rear window heating or interior lighting.
Once the battery is sufficiently charged, the seat heating or seat
ventilation can be switched back on manually. Steering wheel
Important safety notes
G
WARNING
You could lose control of the vehicle while
driving if you:
R adjust the driver's seat, steering wheel or
mirrors
R fasten the seat belt
There is a risk of an accident.
Adjust the driver's seat, head restraint, steer-
ing wheel and mirrors and fasten your seat
belt before starting the engine. G
WARNING
Children could become trapped by the steer-
ing wheel if they adjust it. There is a risk of
injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children unattended in the vehicle.
The electrically adjustable steering wheel can
still be adjusted when there is no key in the igni-
tion lock. Adjusting the steering wheel man-
ually
G
WARNING
The steering wheel may move unexpectedly if you adjust it while driving. This could cause
you to lose control of the vehicle. There is a
risk of an accident. Make sure that the steering wheel is locked
before driving off. Never unlock the steering
wheel when the vehicle is in motion.
:
Release lever
; To adjust the steering wheel height
= To adjust the steering wheel position (fore-
and-aft adjustment)
X Push release lever :down completely.
The steering column is unlocked.
X Adjust the steering wheel to the desired posi-
tion.
X Push release lever :up completely.
The steering column is locked.
X Check if the steering column is locked. When
doing so, try to push the steering wheel up or
down or try to move it in the fore-and-aft
direction. Steering wheel
99Seats, steering wheel and mirrors Z

Problems with the windscreen wipers
Problem
Possible causes/consequences and
M
MSolutions The windscreen wipers
are jammed. Leaves or snow, for example, may be obstructing windscreen wiper
movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the key from the ignition
lock.
or X Switch off the engine using the Start/Stop button and open the
driver's door.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers
fail completely. The windscreen wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist work-
shop. 114
Windscreen wipersLights and windscreen wipers

The remote control has a range of approximately
300 metres. This range is reduced by:
R sources of radio interference
R solid objects between the remote control and
the vehicle
R the remote control being in an unfavourable
position in relation to the vehicle
R transmitting from an enclosed space
If the remote control battery is low, the battery
symbol on the left of the display is shown as
empty. Replace the remote control battery and
observe the important safety notes when doing so (Y page 127).
Switching the auxiliary heating/ventila-
tion on or off Remote control
:
Display
; u Switches on the auxiliary heating or
auxiliary ventilation
Checks the status
= . Sets the departure time
? ^ Switches off the auxiliary heating or
auxiliary ventilation
A , Sets the departure time
X To switch on: press and hold the ubut-
ton.
ON is shown in the remote control display.
X To switch off: press and hold the ^but-
ton.
OFF is shown in the remote control display.
Checking the status of the auxiliary heat- ing or auxiliary ventilation
X Briefly press the ubutton. The following messages may appear in the dis-
play: Display Meaning
The auxiliary heating or
auxiliary ventilation is
switched off.
The auxiliary ventilation is
switched on. The number
in the display shows the
remaining time (in
minutes) for the auxiliary
ventilation.
The auxiliary heating is
switched on. The number
in the display shows the
remaining time (in
minutes) for the auxiliary
heating.
A departure time has been
activated. The departure
time appears in the dis-
play. A departure time has been
activated. The auxiliary
ventilation is currently
activated. The number in
the display shows the
remaining time (in
minutes) for the auxiliary
ventilation. If the vehicle is
not started after this time, the running time is
increased by five minutes. A departure time has been
activated. The auxiliary
heating is currently activa-
ted. The number in the dis- play shows the remaining
time (in minutes) for the
auxiliary heating. If the
vehicle is not started after
this time, the running time is increased by five
minutes. If the engine has not yet reached operating tem-
perature when it is started, the auxiliary heating running time is increased. The auxiliary heating
continues to run until the operating temperature
is reached. If this is the case, the ysymbol 126
Operating the climate control systemClimate control

Where possible, avoid spinning the drive
wheels when pulling away on slippery roads.
You could otherwise damage the drive train.
Key positions
Key g
To remove the key
1 Power supply for some consumers, such as
the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the vehicle
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on. The
engine cannot be started.
KEYLESS-GO General notes
Vehicles with KEYLESS-GO are equipped with
keys featuring an integrated KEYLESS-GO func-
tion and a detachable Start/Stop button.
The Start/Stop button must be inserted in the
ignition lock and the key must be in the vehicle.
When you insert the Start/Stop button into the ignition lock, the system needs approximately
two seconds recognition time. You can then use
the Start/Stop button.
Pressing the Start/Stop button several times in succession corresponds to the different key
positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the engine starts immedi-
ately. A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehicle.
This occurs, for example, when starting the
engine.
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 75)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal film
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the engine with the
Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 81), you can continue
to start the engine with the Start/Stop button.
The engine can be switched off while the vehicle is in motion by pressing and holding the Start/
Stop button for three seconds. This function
operates independently of the ECO start/stop
automatic engine switch-off function.
Key positions with KEYLESS-GO :
Start/Stop button
; Ignition lock 132
DrivingDriving and parking

When you switch on the ignition, all of the indi-
cator lamps in the instrument cluster light up.
Further information on situations where an indi-
cator lamp either fails to go out after starting the engine or lights up while driving (Y page 248).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now
activate the windscreen wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when in
this position
X To switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
If you press Start/Stop button :once when
in this position, the ignition is deactivated
again.
Removing the Start/Stop button You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the key.
It is only possible to switch between Start/Stop
button mode and key operation when the trans- mission is in position P.
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
key with you when leaving the vehicle. As long as the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the vehicle
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion, for example, if they:
R release the parking brake
R shift the automatic transmission out of park
position P or shift manual transmission into
neutral
R start the engine
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system. Driving
133Driving and parking Z

Problem
Possible causes/consequences and
M
MSolutions The coolant temperature
display is showing more
than 120 †. The coolant warning lamp may also
be on and a warning tone
may sound. The coolant level is too low. The coolant is too hot and the engine is no
longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 286). Observe the warning notes
as you do so and top up the coolant if necessary. If the coolant level is correct, the engine radiator fan may be faulty. The
coolant is too hot and the engine is no longer being cooled sufficiently.
X If the coolant temperature is below 120 †, you can continue driving
to the nearest qualified specialist workshop.
X Avoid heavy loads on the engine as you do so, e.g. driving in moun-
tainous terrain and stop-start traffic. Manual transmission
Gear lever
! Only engage gear when the clutch pedal is
depressed.
! When shifting between
5thand 6thgear,
you should always push the gear lever all the way to the right. Otherwise, you could shift
unintentionally into 3rdor4th gear and dam-
age the transmission.
If you shift down at too high a speed (trans-
mission braking), this can cause the engine to
overrev, leading to engine damage.
Do not use the clutch bite point to keep the
vehicle stationary on uphill gradients. There is otherwise a risk of damaging the clutch.
! On long and steep downhill gradients, espe-
cially if the vehicle is laden or towing a trailer, you must shift into gear 1, 2or3in good time.
This uses the engine's braking effect. This
relieves the load on the brake system and
prevents the brakes from overheating and
wearing too quickly. k
Reverse gear
1 -6
Forward gears Engaging reverse gear
! Only shift into reverse gear
Rwhen the vehi-
cle is stationary. Otherwise, you could dam-
age the transmission.
X Move the gear lever firmly to the left, beyond
the point of resistance, then forwards.
The ECO start/stop function is not available
when reverse gear is engaged. For further infor-
mation on the ECO start/stop function; see
(Y page 135). Manual transmission
139Driving and parking Z