X
First, remove the jumper cables from ground point Aand negative terminal ?, then from
positive clamp ;and positive terminal =. Begin each time at the contacts on your own
vehicle first.
X Close cover :of positive clamp ;after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
Functions relevant to safety are restricted or
no longer available if:
R the engine is not running.
R the brake system or the power steering is
malfunctioning.
R there is a malfunction in the voltage supply
or the vehicle's electrical system.
If your vehicle is being towed, much more
force may be necessary to steer or brake.
There is a risk of an accident.
In such cases, use a tow bar. Before towing,
make sure that the steering moves freely. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
i Details on the permissible gross vehicle
weight of your vehicle can be found on the vehicle identification plate (Y page 386).!
If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations.
To prevent damage to the vehicle, deacti-
vate DISTRONIC PLUS and the HOLD func-
tion in the following or other similar situa-
tions:
R when towing the vehicle
R in the car wash
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eye for recovery,
this could damage the vehicle. If in doubt,
recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! When towing vehicles with KEYLESS-GO,
use the key instead of the Start/Stop but-
ton. Otherwise, the automatic transmission
may shift to position Pwhen the driver's or
front-passenger door are opened, which
could lead to damage to the transmission.
! The vehicle can be towed a maximum of
30 miles (50km). The towing speed of
30 mph (50 km/h) must not be exceeded.
If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported. Towing and tow-starting
337Roadside Assistance Z
!
If you tow or tow-start another vehicle, its
weight must not exceed the maximum per- missible gross vehicle weight of your vehi-
cle.
It is better to have the vehicle transported
than to have it towed away.
If the vehicle has suffered transmission dam-
age, have it transported on a transporter or
trailer.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged. Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 335).
Have the vehicle transported on a transporter
or trailer.
i Disarm the automatic locking feature
(Y page 91). You could otherwise be locked
out when pushing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover. Example: towing eye covers
Towing eye covers (AMG vehicles)
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers.
X Remove the towing eye from the vehicle
tool kit (Y page 326).
X Pull cover :out of the bumper in the
direction of the arrow by inserting your fin-
gers into the recess.
X Press the mark on cover ;inwards in the
direction of the arrow. 338
Towing and tow-startingRoadside Assistance
X
Take cover ;off the opening.
X Screw in the towing eye clockwise as far as
it will go and tighten it.
Removing the towing eye X
Unscrew and remove the towing eye.
X Position cover :on top of the bumper and
press it in at the bottom until it engages.
X Attach cover ;to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 337).
The automatic transmission automatically
shifts to position Pwhen you open the driver's
or front-passenger door or when you remove the SmartKey from the ignition lock. In order
to ensure that the automatic transmission
stays in position Nwhen towing the vehicle,
you must observe the following points:
X Make sure that the vehicle is stationary and
the SmartKey in the ignition lock is in posi- tion 0.
X Turn the SmartKey to position 2in the igni-
tion lock.
On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop button
(Y page 151).
X Depress and hold the brake pedal.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake.
X Switch on the hazard warning lamps
(Y page 124).
X Leave the SmartKey in position 2in the
ignition lock. i
When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of direc- tion. In this case, only the indicator lamps
for the direction of travel flash. After reset- ting the combination switch, the hazard
warning lamp starts flashing again. Towing the vehicle with the rear axle
raised
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
! Vehicles with automatic transmission
must not be towed with the rear axle raised.
The vehicle/trailer combination may oth-
erwise swerve or even roll over.
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system. Transporting the vehicle
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged.
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Shift the automatic transmission to posi-
tion N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Shift the automatic transmission to posi-
tion P. Towing and tow-starting
339Roadside Assistance Z
tem/the tire pressure monitor when the
damaged wheel has been replaced with a
new wheel.
Vehicles with tire pressure monitor: after
mounting an emergency spare wheel, the
system may still display the tire pressure of the removed wheel for a few minutes. The
value displayed for the mounted emer-
gency spare wheel is not the same as the
current tire pressure of the emergency
spare wheel. "Minispare" emergency spare wheel/
collapsible spare wheel
Removing the "Minispare" emergency
spare wheel The emergency spare wheel can be found in
the stowage well under the trunk floor.
X Lift the trunk floor upwards (Y page 292).
X Turn stowage well ;counter-clockwise
and remove it together with vehicle tool kit
tray :.
X Remove "Minispare" emergency spare
wheel =. Removing the collapsible spare wheel
(AMG vehicles) The emergency spare wheel can be found in
the stowage well under the trunk floor.
X Lift the trunk floor upwards (Y page 292).
X Reach into cutout :in the tool holder and
lift it up.
X Remove collapsible spare wheel ;.
Always observe the instructions and safety
notes in the "Mounting a wheel" section
(Y page 368). Stowing a used collapsible spare
wheel
! Only place the collapsible spare wheel in
the vehicle when it is dry. Otherwise, mois-
ture may get into the vehicle.
Take the following steps to stow a used col-
lapsible spare wheel. It will not otherwise fit
into the spare wheel well. Mercedes-Benz
recommends that you have this work per-
formed at a qualified specialist workshop, e.g. at an authorized Mercedes-Benz Center.
X Unscrew the valve cap from the valve.
X Use the back of the valve cap to unscrew
the valve insert from the valve and release
the air.
i Fully deflating the tires can take a few
minutes.
X Screw the valve insert back into the valve.
X Screw the valve cap back on. 380
Emergency spare
wheelWheels and tires