The next time you are inside the vehicle and
you switch on the ignition, the Doors
Doors
Locked Remotely
Locked Remotely message appears in the
multifunction display.
Alternatively, the vehicle can be locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The
Mercedes-Benz Customer Assistance Cen- ter contacts you and the local law enforce- ment agency if the vehicle is located.
However, only the law enforcement agency
is informed of the location of the vehicle.
If the anti-theft alarm system is activated for
longer than 30 seconds, the Mercedes-Benz
Customer Assistance Center is automatically notified.
Vehicle Health Check With the Vehicle Health Check, the Customer
Assistance Center can provide improved sup-
port for problems with your vehicle. During an existing call, vehicle data is transferred to the Customer Assistance Center.
The customer service representative can use
the received data to decide what kind of
assistance is required. You are then, for
example, guided to the nearest authorized
Mercedes-Benz Center or a recovery vehicle
is called. If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call, this is initiated by the Customer Assistance
Center.
The Roadside Assistance Connected
Roadside Assistance Connected
message appears in the display. If the Vehicle
Health Check can be started, the Request Request
for Vehicle Diagnostics Received
for Vehicle Diagnostics Received
Start vehicle diagnostics? Start vehicle diagnostics? message
appears in the display.
X Press the Yes
Yes button to confirm the mes-
sage.
X When the Vehicle Diagnostics
Vehicle Diagnostics
Please Start Ignition
Please Start Ignition message
appears: turn the SmartKey to position 2in
the ignition lock (Y page 149).
X If the Please follow the instruc‐
Please follow the instruc‐
tions received by phone and move
tions received by phone and move
your vehicle to a safe position. your vehicle to a safe position.
message appears: please follow the
instructions received by phone and move
your vehicle to a safe position.
The message in the display disappears.
The vehicle operating state check begins.
During this procedure, you will see the
Vehicle Vehicle Diagnostics
Diagnostics Active
Activemessage.
If you select Cancel
Cancel, the Vehicle Health
Check is canceled completely.
When the check is complete, the Sending
Sending
vehicle diagnostics data. (Voice
vehicle diagnostics data. (Voice
connection may be interrupted dur‐ connection may be interrupted dur‐
ing ing data
data transfer)
transfer) message appears. The
vehicle data can now be sent.
X Press the OK
OKbutton to confirm the mes-
sage.
The voice connection with the Customer
Assistance Center is terminated.
The Vehicle Diagnostics: Transfer‐ Vehicle Diagnostics: Transfer‐
ring Data...
ring Data... message appears.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is
complete. If necessary, you will be contacted Features
305Stowage and features Z
at a later time by another means, e.g. by e-
mail or phone.
Another function of the Vehicle Health Check is the transfer of service data to the Customer
Assistance Center. If a service is due, the dis- play shows a message to this effect together
with information about any special offers at
your workshop.
This information can also be called up under
"Owners Online" at http://www.mbusa.com.
Information on the data stored in the vehicle
(Y page 28).
Information on Roadside Assistance
(Y page 24).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system.
A route can be prepared and sent by either a customer service representative or under
"Owners Online" at http://www.mbusa.com.
Each route can include up to four way points.Once a route has been received by the navi-
gation system, you will see the The
The
name> external
external route
routehas
hasbeen
been saved
saved
to "Previous Destinations". Would
to "Previous Destinations". Would
you you like
like to
tostart
start navigation?
navigation? message
on the COMAND /Audio 20 display.
The route is saved.
X To start route guidance: selectYes
Yes.
An overview of the route is shown in the
display.
If you select No Nothe saved route can be
called up later in the navigation menu.
X Select Start
Start.
Starting route guidance.
Downloaded and saved routes can be called
up again.
You can find further information in the sepa-
rate COMAND/Audio 20 operating instruc-
tions. Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance
Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated call.
The data you receive contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was excee-
ded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will be informed if the vehicle crosses the boun-
daries of the selected areas. You can select
the way in which you receive this information
beforehand. Possible options include text
message, e-mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas simultane-
ously. Different settings are possible for each area.
These settings can be called up under "Own-
ers Online" at http://www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service representa-
tive that you wish to activate geo fencing.
Currently inactive areas can be activated by
text message. 306
FeaturesStowage and featu
res
Additional service products
Checking coolant level G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
The engine cooling system is pressurized, par- ticularly when the engine is warm. When
opening the cap, you could be scalded by hotcoolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape. X
Park the vehicle on a level surface.
Only check the coolant level when the vehi- cle is on a level surface and the engine has
cooled down.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 149).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 150).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †). X
Turn the SmartKey to position 0in the igni-
tion lock (Y page 149).
X Slowly turn cap :half a turn counter-
clockwise to allow excess pressure to
escape.
X Turn cap :further counter-clockwise and
remove it.
If the coolant is at the level of marker bar =
in the filler neck when cold, there is enough coolant in coolant expansion tank ;.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar =in the filler
neck when warm, there is enough coolant
in expansion tank ;.
X If necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
X Replace cap :and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 390).
Adding washer fluid to the windshield
washer system/headlamp cleaning
system G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck. Engine compartment
315Maintenance and care Z
X
To open: pull cap:upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap :onto the filler neck
until it engages.
If the washer fluid level drops below the rec-
ommended minimum of 1 liter, a message
appears in the multifunction display prompt-
ing you to add washer fluid (Y page 272).
Further information on windshield washer
fluid/antifreeze (Y page 391).Maintenance
ASSYST PLUS
Service messages The ASSYST PLUS service interval display
informs you of the next service due date.
Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 313).
The multifunction display shows a service
message for several seconds, e.g.:
R Service A in .. days
Service A in .. days
R Service A Due Service A Due
R Service A Exceeded by .. Days
Service A Exceeded by .. Days Depending on the operating conditions of the
vehicle, the remaining time or distance until
the next service due date is displayed.
The letter A Aor B
B, possibly in connection with a
number or another letter, indicates the type
of service. A
Astands for a minor service and B
B
for a major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display.
Hiding a service message X
Press the aor% button on the steer-
ing wheel.
Displaying service messages X
Switch on the ignition.
X Press the =or; button on the steer-
ing wheel to select the Serv. Serv.menu.
X Press the 9or: button to select the
ASSYST PLUS
ASSYST PLUS submenu and confirm by
pressing the abutton.
The service due date appears in the multi-
function display.
Information about Service Resetting the ASSYST PLUS service inter-
val display
! If the ASSYST PLUS service interval dis-
play has been inadvertently reset, this set- 316
MaintenanceMaintenance and care
ting can be corrected at a qualified special-
ist workshop.
Have service work carried out as described
in the Maintenance Booklet. This may oth-
erwise lead to increased wear and damage
to the major assemblies or the vehicle.
A qualified specialist workshop, e.g. an
authorized Mercedes-Benz Center, will reset
the ASSYST PLUS service interval display
after the service work has been carried out.
You can also obtain further information on
maintenance work, for example.
Special service requirements
The specified maintenance interval takes only the normal operation of the vehicle into
account. Under arduous operating conditions
or increased load on the vehicle, mainte-
nance work must be carried out more fre-
quently, for example:
R regular city driving with frequent intermedi-
ate stops
R if the vehicle is primarily used to travel
short distances
R use in mountainous terrain or on poor road
surfaces
R if the engine is often left idling for long peri-
ods
Under these or similar conditions, have, for
example, the air filter, engine oil and oil filter
replaced or changed more frequently. Under
arduous operating conditions, the tires must
be checked more often. Further information
can be obtained at a qualified specialist work- shop, e.g. an authorized Mercedes-Benz Cen-
ter.
Driving abroad
An extensive Mercedes-Benz Service network is also available in other countries. You can
obtain further information from any author-
ized Mercedes-Benz Center. Care
General notes
H
Environmental note
Dispose of empty packaging and cleaning
cloths in an environmentally responsible man- ner.
! For cleaning your vehicle, do not use any
of the following:
R dry, rough or hard cloths
R abrasive cleaning agents
R solvents
R cleaning agents containing solvents
Do not scrub.
Do not touch the surfaces or protective
films with hard objects, e.g. a ring or ice
scraper. You could otherwise scratch or
damage the surfaces and protective film.
! Do not park the vehicle for an extended
period straight after cleaning it, particularly after having cleaned the wheels with wheel cleaner. Wheel cleaners could cause
increased corrosion of the brake discs and
brake pads/linings. For this reason, you
should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Washing the vehicle and cleaning the
paintwork
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident. Care
317Maintenance and care
Z
X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning the 360° camera !
Do not clean the camera lens and the area
around the 360° camera with a power
washer.360 X
Use clear water and a soft cloth to clean
camera lens :.
Cleaning the exhaust pipes G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury.
Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them. !
Do not clean the exhaust pipe with acid-
based cleaning agents, such as bathroom
cleaner or wheel cleaner.
Impurities combined with the effects of road
grit and corrosive environmental factors may cause flash rust to form on the surface. You
can restore the original shine of the exhaust
pipe by cleaning it regularly, especially in win- ter and after washing.
X Clean the exhaust pipe with a care product
tested and approved by Mercedes-Benz. Interior care
Cleaning the display !
For cleaning, do not use any of the fol-
lowing:
R alcohol-based thinner or gasoline
R abrasive cleaning agents
R commercially-available household clean-
ing agents
These may damage the display surface. Do not put pressure on the display surface
when cleaning. This could lead to irrepara-
ble damage to the display.
X Before cleaning the display, make sure that
it is switched off and has cooled down.
X Clean the display surface using a commer-
cially available microfiber cloth and
TFT/LCD display cleaner.
X Dry the display surface using a dry micro-
fiber cloth.
Cleaning the plastic trim G
WARNING
Care products and cleaning agents containing solvents cause surfaces in the cockpit to
become porous. As a result, plastic parts may
come loose in the event of air bag deploy-
ment. There is a risk of injury.
Do not use any care products and cleaning
agents to clean the cockpit. 322
CareMaintenance and care
Flat tire
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tires (tires with run-flat prop-
erties) (Y page 327)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
R a TIREFIT kit (Y page 326)
R an emergency spare wheel (Y page 379)
Vehicles equipped with MOExtended tires are
not equipped with a TIREFIT kit at the factory. It is therefore recommended that you addi-
tionally equip your vehicle with a TIREFIT kit if
you mount tires that do not feature run-flat
properties, e.g. winter tires. A TIREFIT kit may
be obtained from a qualified specialist work-
shop.
Information on changing/mounting a wheel
(Y page 367).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 170).
X If possible, bring the front wheels into the
straight-ahead position.
X Vehicles with AIRMATIC: make sure that
"normal" level is selected (Y page 193).
X Switch off the engine.
X Remove the SmartKey from the ignition
lock.
or, on vehicles with KEYLESS‑GO: X Open the driver's door.
The on-board electronics now have status
0. This is the same as the SmartKey having
been removed.
X Remove the Start/Stop button from the
ignition lock (Y page 150).
X Make sure that the passengers are not
endangered as they do so. Make sure that
no one is near the danger area while a
wheel is being changed. Anyone who is not directly assisting in the wheel change
should, for example, stand behind the bar-
rier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door. MOExtended tires (tires with run-flat
properties)
General notes With MOExtended tires (tires with run flat
characteristics), you can continue to drive
your vehicle even if there is a total loss of
pressure in one or more tires. The affected
tire must not show any clearly visible damage.
You can recognize MOExtended tires by the
MOExtended marking which appears on the
sidewall of the tire. You will find this marking next to the tire size designation, the load-
bearing capacity and the speed index
(Y page 361).
MOExtended tires may only be used in con-
junction with an active tire pressure loss
warning system or with an active tire pressure
monitor.
If a pressure loss warning message
appears in the multifunction display:
R observe the instructions in the display mes-
sages (Y page 267).
R check the tire for damage.
R if driving on, observe the following notes.
The driving distance possible in run-flat mode is approximately 50 miles (80 km) when the
vehicle is partially laden and approximately
18 miles (30 km) when the vehicle is fully
laden.
In addition to the vehicle load, the driving dis- tance possible depends upon:
R vehicle speed
R road condition
R outside temperature Flat tire
327Roadside Assistance
Checking the tire pressures
Important safety notes Observe the notes on tire pressure
(Y page 348).
Information on air pressure for the tires on
your vehicle can be found:
R on the vehicle's Tire and Loading Informa-
tion placard on the B-pillar
R on the tire pressure label on the fuel filler
flap
R in the "Tire pressure" section
Checking tire pressures manually To determine and set the correct tire pres-
sure, proceed as follows:
X Remove the valve cap of the tire that is to
be checked.
X Press the tire pressure gauge securely onto
the valve.
X Read the tire pressure and compare it to
the recommended value on the Tire and
Loading Information placard or the tire
pressure table (Y page 348).
X If the tire pressure is too low, increase the
tire pressure to the recommended value.
X If the tire pressure is too high, release air.
To do so, press down the metal pin in the
valve, using the tip of a pen for example.
Then check the tire pressure again using
the tire pressure checker.
X Screw the valve cap onto the valve.
X Repeat these steps for the other tires. Tire pressure loss warning system
(Canada only)
General notes While the vehicle is in motion, the tire pres-
sure loss warning system monitors the set
tire pressure using the rotational speed of the wheels. This enables the system to detect
significant pressure loss in a tire. If the speed of rotation of a wheel changes as a result of a
loss of pressure, a corresponding warning
message will appear in the multifunction dis- play.
You can recognize the tire pressure loss warn-
ing by the Run Flat Indicator Active
Run Flat Indicator Active
Press 'OK' to Restart Press 'OK' to Restart message which
appears in the Serv.
Serv.menu of the multifunc-
tion display. Information on the message dis-
play can be found in the "Restarting the tire
pressure loss warning system" section
(Y page 352).
Important safety notes The tire pressure warning system does not
warn you of an incorrectly set tire pressure.
Observe the notes on the recommended tire
pressure (Y
page 348).
The tire pressure loss warning does not
replace the need to regularly check the tire
pressure. An even loss of pressure on several tires at the same time cannot be detected by
the tire pressure loss warning system.
The tire pressure monitor is not able to warn
you of a sudden loss of pressure, e.g. if the
tire is penetrated by a foreign object. In the
event of a sudden loss of pressure, bring the
vehicle to a halt by braking carefully. Avoid
abrupt steering maneuvers.
The function of the tire pressure loss warning system is limited or delayed if:
R snow chains are mounted on your vehicle's
tires.
R road conditions are wintry.
R you are driving on sand or gravel.
R you adopt a very sporty driving style (cor-
nering at high speeds or driving with high
rates of acceleration).
R you are driving with a heavy load (in the
vehicle or on the roof). Tire pressure
351Wheels and tires Z