2015 MERCEDES-BENZ CLS-Class ESP

Problem
Possible causes/consequences and
M
MSolutions ֌
The yellow ESP
®
and
ESP ®
OFF warning
lamps are lit while the
engine is running. ESP
®
, BAS, BAS PLUS with Cross-Traffic Assist, COLLISION PRE-
VENTION ASSIST PLUS, PRE ‑SAFE®
, PRE ‑SAFE ®
PLUS,
PRE‑SAFE ®
Brake, the HOLD function and hill start assist are
unavailable due to a malfunction.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above.
The braking distance in an emergency braking situation can thus
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 6
The red restraint sys-
tem warning lamp is lit
while the engine is run-
ning.
The restraint system is faulty.
G WARNING
The air bags or Emergency Tensioning Devices may either be trig- gered unintentionally or, in the event of an accident, may not be
triggered.
There is an increased risk of injury.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Have the restraint system checked immediately at a qualified
specialist workshop.
Observe the additional information on restraint systems
(Y page 44). Warning and indicator lamps in the instrument cluster
279On-board computer and displays Z

Tires
Problem
Possible causes/consequences and
M
MSolutions h
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) is lit. The tire pressure monitor has detected a loss of pressure in at
least one of the tires.
G WARNING
With tire pressures which are too low, there is a risk of the fol-
lowing hazards:
R they may burst, especially as the load and vehicle speed
increase.
R they may wear excessively and/or unevenly, which may greatly
impair tire traction.
R the driving characteristics, as well as steering and braking, may
be greatly impaired.
There is a risk of an accident.
X Stop the vehicle without making any sudden steering or braking
maneuvers. Pay attention to the traffic conditions as you do so.
X Secure the vehicle against rolling away (Y page 170).
X Observe the additional display messages in the multifunction
display.
X Check the tires and, if necessary, follow the instructions for a
flat tire (Y page 327).
X Check the tire pressure (Y page 352).
X If necessary, correct the tire pressure. h
The yellow tire pressure
monitor warning lamp
(pressure loss/
malfunction) flashes for
approximately one
minute and then
remains lit. The tire pressure monitor is faulty.
G WARNING
The system is possibly unable to recognize or register low tire
pressure.
There is a risk of an accident.
X Observe the additional display messages in the multifunction
display.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
283On-board computer and displays Z

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). Stowage areas
Loading guidelines
G
WARNING
If objects, luggage or loads are not secured or not secured sufficiently, they could slip, tip
over or be flung around and thereby hit vehicle
occupants. There is a risk of injury, particu-
larly in the event of sudden braking or a sud-
den change in direction.
Always store objects so that they cannot be
flung around. Secure objects, luggage or
loads against slipping or tipping before the
journey. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Exhaust
gases can enter the vehicle interior if the
trunk lid is open when the engine is running,
especially if the vehicle is in motion. There is a risk of poisoning.
Always switch off the engine before opening
the trunk lid. Never drive with the trunk lid
open. G
WARNING
The exhaust tail pipe and tail pipe trim can
become very hot. If you come into contact
with these parts of the vehicle, you could burn
yourself. There is a risk of injury. Always be particularly careful around the
exhaust tail pipe and the tail pipe trim. Allow
these components to cool down before touch-
ing them.
The handling characteristics of a laden vehi-
cle are dependent on the distribution of the
load within the vehicle. For this reason, you
should observe the following notes when
transporting a load:
R Never exceed the maximum permissible
gross vehicle mass or the gross axle weight
rating for the vehicle (including occupants).
The values are specified on the vehicle
identification plate on the B-pillar of the
driver's door.
R The trunk is the preferred place to carry
objects.
R Position heavy loads as far forwards as pos-
sible and as low down in the trunk as pos-
sible.
R The load must not protrude above the
upper edge of the seat backrests.
R Always place the load against the rear or
front seat backrests. Make sure that the
seat backrests are securely locked into
place.
R Always place the load behind unoccupied
seats if possible.
R Use the cargo tie-down rings and the parcel
nets to transport loads and luggage.
R Use cargo tie-down rings and fastening
materials appropriate for the weight and
size of the load.
R Secure the load with sufficiently strong and
wear-resistant tie-downs. Pad sharp edges
for protection. Stowage spaces
Important safety notes G
WARNING
If you do not correctly store objects in the
vehicle interior, they can slip or be flung 286
Stowage areasStowage and features

around, thus striking vehicle occupants.
There is a risk of injury, especially when brak- ing or abruptly changing directions.
R Always store objects so that they cannot be
flung around in these or in similar situa-
tions.
R Always make sure that objects do not pro-
trude from stowage compartments, parcel
nets or stowage nets.
R Close lockable stowage compartments
while driving.
R Stow and secure objects that are heavy,
hard, pointy, sharp-edged, fragile or too
large in the trunk.
Observe the loading guidelines (Y page 286).
Glove box X
To open: pull handle :and open glove box
flap ;.
X To close: fold glove box flap ;upwards
until it engages.
i The glove box can be ventilated
(Y page 145). The glove box can only be locked and
unlocked using the mechanical key.
X
To lock: insert the mechanical key into the
lock and turn it 90° clockwise to position
2.
X To unlock: insert the mechanical key into
the lock and turn it 90° counter-clockwise
to position 1.
Eyeglasses compartment There is a compartment to stow eyeglasses in
the headliner on the driver's side.
X To open: pull down eyeglasses compart-
ment :by the handle. Stowage areas
287Stowage and features Z

Observe the loading guidelines (Y
page 286).
The left-hand and right-hand rear seat backr- ests can be folded down separately to
increase the trunk capacity.
Folding the seat backrest forward i
Vehicles with memory function: when you
fold one or both parts of the rear seat back- rest forwards, the respective front seat
moves forward slightly, when necessary, inorder to avoid contact.
X Vehicles without memory function: if nec-
essary, move the driver's or front-
passenger seat forward.
X Open the trunk.
X Pull right-hand or left-hand rear seat back-
rest release handle :.
The corresponding rear seat backrest is
released. X
Fold rear seat backrest ;forwards.
X Move the driver's or front-passenger seat
back if necessary. Folding the seat backrest back !
Make sure that the seat belt does not
become trapped when folding the rear seat backrest back. Otherwise, it could be dam- aged. X
Move the driver's or front-passenger seat
forward if necessary.
X Fold rear seat backrest :back until it
engages.
If the rear seat backrest is not engaged and
locked, this will be shown in the multifunc-
tion display in the instrument cluster. A
warning tone also sounds.
X Move the driver's or front-passenger seat
back if necessary.
i You should always engage the rear seat
backrests if you do not need the through-
loading feature. This will prevent unauthor-
ized access to the trunk from the vehicle
interior. Securing cargo
Cargo tie-down rings General notes
Observe the following notes on securing
loads:
R Observe the loading guidelines
(Y page 286).
R Secure the load using the cargo tie-down
rings. 290
Stowage areasStowage and features

Socket in the rear-compartment center
console X
Slide cover ;forwards.
X Lift up the cover of socket :.mbrace
General notes The mbrace system is only available in the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system is activated and operational. To log in,
press the ïMB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this pass-
word to log onto the mbrace area under "Own-
ers Online" at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center R
a service subscription is available
R the starter battery is sufficiently charged
Determining the location of the vehicle on a
map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center.
The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the WorX button on the mul-
tifunction steering wheel.
or
X Use the COMAND/Audio 20 volume con-
trol.
The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
You can find information and a description of all available features under "Owners Online"
at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system. Features
299Stowage and features Z

R
The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R The Inoperative Inoperative or theService Not
Service Not
Activated
Activated message appears in the multi-
function display after the system self-diag-
nosis.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means.
Have the system checked at the nearest
authorized Mercedes-Benz Center or contact the following service hotlines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Emergency call Important safety notes
G
WARNING
It can be dangerous to remain in the vehicle,
even if you have pressed the SOS button in an emergency if:
R you see smoke inside or outside of the vehi-
cle, e.g. if there is a fire after an accident
R the vehicle is on a dangerous section of
road
R the vehicle is not visible or cannot easily be
seen by other road users, particularly whendark or in poor visibility conditions
There is a risk of an accident and injury.
Leave the vehicle immediately in this or simi-
lar situations as soon as it is safe to do so.
Move to a safe location along with other vehi-
cle occupants. In such situations, secure the
vehicle in accordance with national regula-
tions, e. g. with a warning triangle. General notes
Observe the notes on system activation
(Y page 299).
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered. You cannot end an automatically
triggered emergency call yourself.
An emergency call can also be initiated man- ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The Connecting Call
Connecting Call message
appears in the multifunction display.
The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display.
All important information on the emergency is
transmitted, for example:
R current location of the vehicle (as deter-
mined by the GPS system)
R vehicle identification number
R information on the severity of the accident
Shortly after the emergency call has been ini-
tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con-
tinuously.
The Call Failed
Call Failed message appears in the
multifunction display and must be confirmed. 300
FeaturesStowage and features

The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assistance
call button Fis flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND/Audio
20 button for ending a phone call.
MB Info call button X
To call MB Info: press MB Info call but-
ton :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button :
flashes while the connection is being made.
The Connecting Connecting Call
Callmessage appears in
the multifunction display. The audio output
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
You can find further information on the
mbrace system under "Owners Online" at
http://www.mbusa.com.
The system has not been able to initiate an
MB Info call, if:
R the indicator lamp in MB Info call button
ï is flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or X Press the corresponding COMAND/Audio
20 button for ending a phone call.
Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer- 302
FeaturesStowage and features