Display messages
Possible causes/consequences and
M
MSolutions Auxiliary Battery
Auxiliary Battery
Malfunction Malfunction The auxiliary battery for the automatic transmission is no longer
being charged.
X Visit a qualified specialist workshop at the next opportunity.
X Until then, set the selector lever to position Pbefore you switch
off the engine.
X Before leaving the vehicle, apply the electric parking brake. Trans.
Trans.
Oil
OilOverhea‐
Overhea‐
ted Drive on with
ted Drive on with
Care Care AMG vehicles: the transmission oil has overheated.
Manual drive program
Mand the temporarily active manual drive
program are no longer available. The engine power output is
reduced.
X Allow the vehicle to cool down. 4matic Currently 4matic Currently
Unavailable Unavailable 4MATIC has overheated. The vehicle is only driven by the front
wheels.
X Drive on.
The airflow cools 4MATIC more quickly.
When the display message goes out, 4MATIC is available again
and the vehicle is driven by all four wheels. 4matic Inoperative 4matic Inoperative 4MATIC is malfunctioning. The vehicle is only driven by the front
wheels.
X Visit a qualified specialist workshop. N The trunk lid is open.
X Close the trunk lid. M The hood is open.
A warning tone also sounds.
G WARNING
The open hood may block your view when the vehicle is in motion.
There is a risk of an accident.
X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 160).
X Close the hood. C At least one door is open. A warning tone also sounds.
X Close all the doors. 244
Display
messagesOn-board computer and displays
Display messages
Possible causes/consequences and
M
MSolutions Ð
Power Power
Steering
Steering Mal‐
Mal‐
function See Oper‐
function See Oper‐
ator's Manual ator's Manual The power steering is malfunctioning.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident. X Check whether you are able to apply the extra force required.
X If you are able to steer safely: carefully drive on to a qualified
specialist workshop.
X If you are unable to steer safely: do not drive on. Contact the
nearest qualified specialist workshop. Ð
Steering Malfunc‐ Steering Malfunc‐
tion See Opera‐ tion See Opera‐
tor's Manual tor's Manual The electric steering lock is malfunctioning.
G WARNING
The steering may be locked by the electric steering lock.
There is a risk of an accident. X Pull over and stop the vehicle safely as soon as possible, paying
attention to road and traffic conditions.
X Secure the vehicle against rolling away (Y page 160).
X Do not drive on and consult the nearest qualified specialist
workshop. _
Before Starting Before Starting
the Engine, Turn the Engine, Turn
Steering Wheel Steering Wheel The electric steering lock was unable to unlock the steering.
X Remove the SmartKey from the ignition lock.
X To unlock the steering, move the steering wheel slightly.
X Insert the SmartKey into the ignition lock again. Phone No Service
Phone No Service Your vehicle is outside the network provider's transmitter/
receiver range.
X Wait until the mobile phone operational readiness symbol
appears in the multifunction display. ¥
Check Washer Fluid Check Washer Fluid The washer fluid level in the washer fluid reservoir has dropped
below the minimum.
X Add washer fluid (Y page 290). Wiper Malfunction‐ Wiper Malfunction‐
ing ing The windshield wipers are malfunctioning.
X Visit a qualified specialist workshop. Hazard Warning
Hazard Warning
Flashers Malfunc‐ Flashers Malfunc‐
tioning tioning The hazard warning lamps are faulty.
X Visit a qualified specialist workshop. Display
messages
245On-board computer and displays Z
Problem
Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. ABS (Anti-lock Braking System) is deactivated due to a malfunc-
tion. Therefore, BAS (Brake Assist), COLLISION PREVENTION
ASSIST PLUS, ESP ®
(Electronic Stability Program), the HOLD func-
tion and hill start assist are also deactivated, for example.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The wheels could therefore lock if you
brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop.
If the ABS control unit is faulty, there is also a possibility that other
systems, such as the navigation system or the automatic trans-
mission, will not be available. 250
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Problem
Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. ABS is temporarily unavailable. Therefore, BAS, COLLISION PRE-
VENTION ASSIST PLUS, ESP
®
, EBD (electronic brake force distri-
bution), the HOLD function and hill start assist are also deactiva-
ted, for example.
Possible causes are:
R self-diagnosis is not yet complete.
R the on-board voltage may be insufficient.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is a risk of an accident.
X Carefully drive a suitable distance, making slight steering move-
ments at a speed above 12 mph (20 km/h).
The functions mentioned above are available again when the
warning lamp goes out.
If the warning lamp is still on: X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. Warning and indicator lamps in the instrument cluster
251On-board computer and displays Z
Problem
Possible causes/consequences and
M
MSolutions !
The yellow ABS warning
lamp is lit while the
engine is running. A
warning tone also
sounds. EBD is malfunctioning. Therefore, ABS, BAS, COLLISION PREVEN-
TION ASSIST PLUS, ESP ®
, the HOLD function and hill start assist
for example, are also not available.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. $
(USA only)
J (Canada only)
!֌
The red brake system
warning lamp and the
yellow ABS, ESP ®
and
ESP ®
OFF warning
lamps are lit while the
drive system is running. ABS and ESP
®
are malfunctioning. Therefore, BAS, COLLISION
PREVENTION ASSIST PLUS, EBD, the HOLD function and hill start
assist for example, are also not available.
ATTENTION ASSIST is deactivated.
G WARNING
The brake system continues to function normally, but without the functions listed above. The front and rear wheels could therefore
lock if you brake hard, for example.
The steerability and braking characteristics may be severely affec-ted. The braking distance in an emergency braking situation can
increase.
If ESP ®
is not operational, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Observe the additional display messages in the multifunction
display.
X Drive on carefully.
X Visit a qualified specialist workshop. 252
Warning and indicator lamps in the instrument clusterOn-board computer and displays
Problem
Possible causes/consequences and
M
MSolutions ÷
The yellow ESP
®
warn-
ing lamp flashes while
the vehicle is in motion. ESP
®
or traction control has intervened because there is a risk of
skidding or at least one wheel has started to spin.
Cruise control or DISTRONIC PLUS is deactivated.
X When pulling away, only depress the accelerator pedal as far as
necessary.
X Ease off the accelerator pedal while the vehicle is in motion.
X Adapt your driving style to suit the road and weather conditions.
X Do not deactivate ESP ®
.
In rare cases (Y page 68) , it may be best to deactivate ESP ®
.
Observe the important safety notes on ESP ®
(Y page 67). å
The yellow ESP
®
OFF
warning lamp is lit while the engine is running. ESP
®
is deactivated. ESP ®
will not stabilize the vehicle if it starts to
skid or if a wheel starts to spin.
G WARNING
If ESP ®
is switched off, ESP ®
is unable to stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Reactivate ESP ®
.
In rare cases (Y page 68) , it may be best to deactivate ESP ®
.
Observe the important safety notes on ESP ®
(Y page 67).
X Adapt your driving style to suit the road and weather conditions.
If ESP ®
cannot be activated:
X Drive on carefully.
X Have ESP ®
checked at a qualified specialist workshop. M
AMG vehicles only:
The yellow SPORT han-
dling mode warning
lamp is lit while the
engine is running.
SPORT handling mode is activated.
G WARNING
When SPORT handling mode is switched on, ESP ®
is unable to
stabilize the vehicle.
There is an increased risk of skidding and an accident.
X Only switch to SPORT handling mode in accordance with the
conditions described in the "Activating/deactivating SPORT
handling mode" section (Y page 68). Warning and indicator lamps in the instrument cluster
253On-board computer and displays Z
X
Lift up the cover of socket :.mbrace
General notes The mbrace system is only available in the
USA.
You must have a license agreement to acti-
vate the mbrace service. Make sure that your system is activated and operational. To log in,
press the ïMB Info call button. If any of
the steps mentioned are not carried out, the
system may not be activated.
If you have questions about the activation,
contact one of the following telephone hot-
lines:
Mercedes-Benz Customer Assistance Center
at 1-800-FOR-MERCedes (1-800-367-6372)
or 1-866-990-9007
Shortly after successfully registering with the
mbrace service, a user ID and password will
be sent to you by mail. You can use this pass-
word to log onto the mbrace area under "Own-
ers Online" at http://www.mbusa.com.
The system is available if:
R it has been activated and is operational
R the corresponding mobile phone network is
available for transmitting data to the Cus-
tomer Center
R a service subscription is available
R the starter battery is sufficiently charged
Determining the location of the vehicle on a
map is only possible if:
R GPS reception is available.
R the vehicle position can be forwarded to
the Customer Assistance Center. The mbrace system To adjust the volume during a call, proceed as
follows:
X Press the WorX button on the mul-
tifunction steering wheel.
or
X Use the COMAND/Audio 20 volume con-
trol.
The system offers various services, e.g.:
R Automatic and manual emergency call
R Roadside Assistance call
R MB Info call
You can find information and a description of all available features under "Owners Online"
at http://www.mbusa.com.
System self-test After you have switched on the ignition, the
system carries out a self-diagnosis.
A malfunction in the system has been detec-
ted if one of the following occurs:
R The indicator lamp in the SOS button does
not come on during the system self-test.
R The indicator lamp in the FRoadside
Assistance button does not light up during
self-diagnosis of the system.
R The indicator lamp in the ïMB Info call
button does not light up during self-diag-
nosis of the system.
R The indicator lamp in one or more of the
following buttons continues to light up red
after the system self-diagnosis:
- SOS button
- F Roadside Assistance call button
- ï MB Info call button
R The Inoperative Inoperative or theService Not
Service Not
Activated
Activated message appears in the multi-
function display after the system self-diag-
nosis.
If a malfunction is indicated as outlined
above, the system may not operate as expec-
ted. In the event of an emergency, help will
have to be summoned by other means. 272
FeaturesStowage and features
X
To initiate an emergency call manually:
press cover :briefly to open.
X Press SOS button ;briefly.
The indicator lamp in SOS button ;
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
X After the emergency call, close cover :.
If the mobile phone network is unavailable,
mbrace will not be able to make the emer-
gency call. If you leave the vehicle immedi-
ately after pressing the SOS button, you will
not know whether mbrace placed the emer-
gency call. In this case, always summon assis-
tance by other means.
Roadside Assistance button X
To call Roadside Assistance: press Road-
side Assistance button :.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button :flashes while the call is active.
The Connecting
Connecting Call Callmessage appears in
the multifunction display. The audio output is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
The COMAND/Audio 20 display indicates
that a call is active. During the call, you can
change to the navigation menu by pressing
the NAVI button in COMAND/Audio 20, for
example.
Voice output is not available in this case.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the remote malfunction diagnosis, the
Mercedes-Benz Customer Assistance Center
can ascertain the nature of the problem
(Y page 278).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
You can find more information in the separatembrace manual.
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assistance
call button Fis flashing continuously.
R no voice connection to the Mercedes-Benz
Customer Assistance Center was estab-
lished.
This can occur if the relevant mobile phone
network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the~button on the
multifunction steering wheel.
or
X Press the corresponding COMAND/Audio
20 button for ending a phone call. 274
FeaturesSto
wage an d features