2015 MERCEDES-BENZ C-Class SEDAN service

Armrest
Stowage compartment .................. 300
Ashtray .............................................. .309
Assistance display (on-board com-
puter) ................................................. .243
Assistance menu (on-board com-
puter) ................................................. .244
ASSYST PLUS Displaying a service message ....... .329
Hiding a service message .............. 328
Notes ............................................. 328
Resetting the service interval dis-
play ................................................ 329
Service message ............................ 328
Special service requirements ......... 329
ATA (Anti-Theft Alarm system)
Activating/deactivating ................... 76
Function .......................................... .76
Switching off the alarm .................... 76
ATTENTION ASSIST
Activating/deactivating ................. 246
Display message ............................ 271
Function/note s............................. 216
Authorized Mercedes-Benz Center
see Qualified specialist workshop
Authorized workshop
see Qualified specialist workshop
AUTO lights
Display message ............................ 266
see Lights
Automatic car wash (care) ............... 330
Automatic engine start (ECO start/
stop function) .................................... 161
Automatic engine switch-off (ECO
start/stop function) .......................... 161
Automatic headlamp mode .............. 124
Automatic transmission Accelerator pedal position ............. 167
AGILITY SELECT switch .................. 167
Changing gear ............................... 167
DIRECT SELECT lever ..................... 164
Display message ............................ 280
Drive program ................................ 168
Drive program display .................... 166
Driving tips .................................... 167
Emergency running mode .............. 171
Engaging drive position .................. 166 Engaging neutral ............................ 165
Engaging park position automati-
cally ............................................... 165
Engaging reverse gear ................... 165
Engaging the park position ............ 164
Kickdown ....................................... 167
Manual shifting .............................. 169
Overview ........................................ 164
Problem (malfunction) ................... 171
Pulling away ................................... 160
Starting the engine ........................ 159
Steering wheel paddle shifters ...... 169
Transmission position display
(DIRECT SELECT lever) ................... 166
Transmission positions .................. 166
Automatic transmission emer-
gency mode ....................................... 171 B
Backup lamp Changing bulb s.............................. 132
Bag hook ............................................ 304
BAS (Brake Assist System) ................. 67
BAS PLUS with Cross-Traffic Assist
(Brake Assist PLUS with Cross-
Traffic Assist)
Function/note s................................ 67
Important safety notes .................... 67
Battery (SmartKey)
Checking .......................................... 84
Important safety notes .................... 83
Replacing ......................................... 84
Battery (vehicle)
Charging ........................................ 347
Display message ............................ 268
Important safety notes .................. 345
Jump starting ................................. 349
Belt
see Seat belts
Blind Spot Assist
Activating/deactivating (on-
board computer) ............................ 246
Display message ............................ 273
Notes/function .............................. 217
see Active Blind Spot Assist
Box (trunk) ......................................... 304 Index
5

Cornering light function
Display message ............................ 264
Function/notes ............................ .127
Crash-responsive emergency light-
ing ....................................................... 130
Crosswind Assist ................................. 73
Cruise control Cruise control lever ....................... 184
Deactivating ................................... 185
Display message ............................ 276
Driving system ............................... 183
Function/notes ............................ .183
Important safety notes .................. 183
Setting a speed .............................. 185
Storing and maintaining current
speed ............................................. 184
Cup holder
Center console .............................. 307
Important safety notes .................. 306
Rear compartment ......................... 307
Customer Assistance Center
(CAC) ..................................................... 27
Customer Relations Department ....... 27D
Data see Technical data
Daytime running lamps
Display message ............................ 266
Function/notes ............................ .124
Switching on/off (on-board com-
puter) ............................................. 247
Declarations of conformity ................. 26
Diagnostics connection ......................26
Digital speedometer .........................237
DIRECT SELECT lever Automatic transmission ................. 164
Display
see Display messages
see Warning and indicator lamps
Display messages
ASSYST PLUS ................................ 328
Calling up (on-board computer) ..... 250
Driving systems ............................ .271
Engine ............................................ 267
General notes ................................ 250 Hiding (on-board computer) ........... 250
Introduction ................................... 250
Lights ............................................. 264
Safety systems .............................. 251
SmartKey ....................................... 282
Tires ............................................... 277
Vehicle .......................................... .280
Distance recorder .............................236
Distance warning (warning lamp) .... 293
Distance warning function Function/notes ................................ 69
DISTRONIC PLUS
Activating ....................................... 188
Activation conditions ..................... 188
Cruise control lever ....................... 187
Deactivating ................................... 192
Display message ............................ 274
Displays in the multifunction dis-
pla y................................................ 191
Driving tips .................................... 192
Function/note s............................. 185
Important safety notes .................. 186
Selecting ........................................ 187
Setting the specified minimum
distance ......................................... 191
Doors
Automatic locking (switch) ............... 88
Central locking/unlocking
(SmartKey) ....................................... 81
Control panel ................................... 39
Display message ............................ 281
Emergency locking ........................... 89
Emergency unlocking ....................... 88
Important safety notes .................... 87
Opening (from inside) ...................... 87
Drinking and driving ......................... 178
Drive program Automatic transmission ................. 168
Display (DIRECT SELECT lever) ...... 166
Driver's door
see Doors
Driving abroad
Mercedes-Benz Service ................. 329
Symmetrical low beam .................. 124
Driving Assistance package ............. 221
Driving on flooded roads .................. 1828
Index

Emissions control
Service and warranty information .... 23
Engine
Check Engine warning lamp .......... .291
Display message ............................ 267
ECO start/stop function ................ 161
Engine number ............................... 397
Irregular running ............................ 163
Jump-starting ................................. 349
Starting problems .......................... 163
Starting the engine with the
SmartKey ....................................... 159
Starting with the Start/Stop but-
ton ................................................. 159
Switching off .................................. 175
Tow-starting (vehicle) ..................... 354
Engine electronics
Problem (malfunction) ................... 163
Engine oil
Adding .......................................... .326
Additives ........................................ 400
Checking the oil level ..................... 325
Checking the oil level using the
dipstick .......................................... 325
Display message ............................ 269
Filling capacity ............................... 400
Notes about oil grades ................... 400
Notes on oil level/consumption .... 325
Viscosity ........................................ 400
ESP ®
(Electronic Stability Pro-
gram) Characteristics ................................. 72
Deactivating/activating ................... 72
Display message ............................ 251
ETS/4ETS ........................................ 72
Function/notes ................................ 71
General notes .................................. 71
Important safety information ........... 72
Warning lamp ................................. 288
ETS/4ETS (Electronic Traction Sys-
tem) ...................................................... 72
Exhaust see Exhaust pipe
Exhaust check ................................... 178
Exhaust pipe Cleaning ......................................... 335 Exterior lighting
Cleaning ......................................... 333
see Lights
Exterior mirrors
Adjusting ....................................... 118
Dipping (automatic) ....................... 119
Folding in/out (automatically) ....... 118
Folding in/out (electrically) ........... 118
Out of position (troubleshooting) ... 119
Setting ........................................... 118
Storing settings (memory func-
tion) ............................................... 121
Storing the parking position .......... 119
Eyeglasses compartment ................. 299 F
Features ............................................. 306
Filler cap see Fuel filler flap
Flat tire
Changing a wheel/mounting the
spare whee l................................... 381
MOExtended tire s.......................... 341
Preparing the vehicle ..................... 341
TIREFIT kit ...................................... 342
Floormats ........................................... 322
Fording On flooded roads ........................... 182
Fuel
Additives ........................................ 399
Consumption information .............. 399
Consumption statistics .................. 237
Displaying the current consump-
tion ................................................ 236
Displaying the range ...................... 236
Driving tip s.................................... 178
Fuel gaug e....................................... 33
Grade (gasoline )............................ 398
Important safety notes .................. 398
Problem (malfunction) ................... 174
Refueling ........................................ 171
Tank content/reserve fue l............. 398
Fuel filler flap
Opening ......................................... 172
Fuel level
Calling up the range (on-board
computer) ...................................... 236 10
Index

Operation ......................................... 52
System self-test ...............................54
Occupant safety
Automatic measures after an acci-
dent .................................................59
Children in the vehicle .................... .59
Important safety notes .................... 43
Pets in the vehicle ........................... 65
PRE-SAFE ®
(anticipatory occu-
pant protection) ............................... 58
Seat belt .......................................... 44
OCS
Conditions ....................................... 51
Faults ............................................... 55
Operation .........................................52
System self-test ............................... 54
Odometer ........................................... 236
Oil see Engine oil
On-board computer
Assistance graphic menu ............... 243
Assistance menu ........................... 244
Displaying a service message ........ 329
Display messages .......................... 250
DISTRONIC PLUS ........................... 191
Factory settings ............................. 249
Head-up display ............................. 233
Important safety notes .................. 230
Instrument cluster menu ............... 248
Lights menu ................................... 247
Media menu ................................... 240
Menu overview .............................. 235
Message memory .......................... 250
Navigation menu ............................ 238
Operation ....................................... 231
Radio menu ................................... 240
Service menu ................................. 244
Settings menu ............................... 244
Standard display ............................ 236
Telephone menu ............................ 242
Trip menu ...................................... 236
Video DVD operation ..................... 241
Opening and closing the side trim
panels ................................................. 132
Operating safety Declaration of conformity ................ 26
Important safety notes .................... 25 Operating system
see On-board computer
Operator's Manual
Overview .......................................... 23
Vehicle equipment ........................... 23
Outside temperature display ........... 231
Overhead control panel ...................... 38
Override feature Rear side window s........................... 65 P
Paint code number ............................ 396
Paintwork (cleaning instructions) ... 332
Panic alarm .......................................... 42
Panorama roof with power tilt/
sliding panel
Important safety notes .................. 101
Opening/closing ............................ 103
Problem (malfunction) ................... 106
Resetting ....................................... 105
Parking
Important safety notes .................. 174
Parking brake ................................ 176
Position of exterior mirror, front-
passenger side ............................... 119
Rear view camera .......................... 207
see PARKTRONIC
Parking aid
Active Parking Assist ..................... 202
see Exterior mirrors
see PARKTRONIC
Parking assistance
see PARKTRONIC
Parking brake
Display message ............................ 254
Electric parking brake .................... 176
Warning lamp ................................. 290
Parking lamps
Switching on/of f........................... 126
PARKTRONIC
Deactivating/activating ................. 201
Driving system ............................... 199
Function/note s............................. 199
Important safety notes .................. 199
Problem (malfunction) ................... 202 14
Index

Reserve (fuel tank)
see Fuel
Reserve fuel
Display messag e............................ 270
Warning lamp ................................. 291
Residual heat (climate control) ........ 149
Restraint system Display message ............................ 260
Introduction ..................................... 42
Warning lamp ................................. 290
Warning lamp (function) ................... 43
Reversing feature
Panorama sliding sunroof .............. 102
Roller sunblind s............................. 104
Side windows ................................... 97
Sliding sunroof ............................... 102
Trunk lid ........................................... 91
Reversing lamps (display mes-
sage) ................................................... 266
Roadside Assistance (breakdown) .... 24
Roller sunblind Panorama roof with power tilt/
sliding panel .................................. 104
Rear side window s......................... 308
Rear window .................................. 308
Roller sunblinds (panorama roof
with power tilt/sliding panel)
Operating ....................................... 105
Roof carrier ........................................ 306
Roof lining and carpets (cleaning
guidelines) ......................................... 337
Roof load (maximum) ........................ 403S
Safety Children in the vehicle ..................... 59
Child restraint systems .................... 61
Occupant Classification System
(OCS) ............................................... 51
see Operating safety
Safety system
see Driving safety systems
Seat belts
Adjusting the driver's and front-
passenger seat belt ......................... 47
Adjusting the height ......................... 46 center rear-compartment sea
t......... 47
Cleaning ......................................... 337
Correct usage .................................. 45
Fastening ......................................... 46
Important safety guidelines ............. 44
Introduction ..................................... 44
Releasing ......................................... 47
Warning lamp ................................. 284
Warning lamp (function) ................... 48
Seats
Adjusting (electrically) ................... 110
Adjusting (manually and electri-
cally) .............................................. 110
Adjusting the 4-way lumbar sup-
port ................................................ 112
Adjusting the head restraint .......... 111
Cleaning the cover ......................... 337
Correct driver's seat position ........ 108
Important safety notes .................. 109
Seat heating .................................. 112
Seat heating problem .................... 114
Seat ventilation .............................. 114
Seat ventilation problem ................ 115
Storing settings (memory func-
tion) ............................................... 121
Switching seat heating on/of f....... 112
Switching seat ventilation on/of f.. 114
Selector lever
Cleaning ......................................... 336
see Automatic transmission
Sensors (cleaning instructions) ....... 334
Service menu (on-board com-
puter) .................................................. 244
Service products Brake fluid ..................................... 401
Coolant (engine) ............................ 401
Engine oil ....................................... 400
Fuel ................................................ 397
Important safety notes .................. 397
Refrigerant (air-conditioning sys-
tem) ............................................... 402
Washer fluid ................................... 402
Settings
Factory (on-board computer) ......... 249
On-board computer ....................... 244
Side impact air bag ............................. 5016
Index

Labeling (overview) ........................ 375
Load bearing index (definition) ...... 380
Load index .....................................3
77
Load index (definition) ................... 379
Maximum loaded vehicle weight
(definition) ..................................... 379
Maximum load on a tire (defini-
tion) ............................................... 380
Maximum permissible tire pres-
sure (definition) ............................ .380
Maximum tire load ......................... 377
Maximum tire load (definition) ....... 380
MOExtended tires .......................... 360
Optional equipment weight (defi-
nition) ............................................ 380
PSI (pounds per square inch) (def-
inition) .......................................... .380
Replacing ....................................... 381
Service life ..................................... 360
Sidewall (definition) ....................... 380
Speed rating (definition) ................ 379
Storing .......................................... .381
Structure and characteristics
(definition) ..................................... 378
Summer tires in winter .................. 360
Temperature .................................. 374
TIN (Tire Identification Number)
(definition) ..................................... 380
Tire bead (definition) ..................... .380
Tire pressure (definition) ................ 380
Tire pressures (recommended) ...... 379
Tire size (data) ............................... 386
Tire size designation, load-bearing capacity, speed rating .................... 375
Tire tread ....................................... 359
Tire tread (definition) ..................... 380
Total load limit (definition) ............. 381
Traction ......................................... 374
Traction (definition) ....................... 380
Tread wea r..................................... 374
Uniform Tire Quality Grading
Standards ...................................... 373
Uniform Tire Quality Grading
Standards (definition) .................... 379
Wear indicator (definition) ............. 380
Wheel and tire combination ........... 388
Wheel rim (definition) .................... 379
see Flat tire Top Tether
............................................ 62
Towing away Important safety guidelines ........... 351
Installing the towing eye ................ 352
Notes for 4MATIC vehicles ............ 354
Removing the towing eye ............... 353
With both axles on the ground ....... 353
With the rear axle raised ................ 353
Towing eye ......................................... 340
Tow-starting Emergency engine starting ............ 354
Important safety notes .................. 351
Transfer case ..................................... 171
Transmission see Automatic transmission
Transmission position display ......... 166
Transmission position display
(DIRECT SELECT lever) ...................... 166
Transporting the vehicle .................. 353
Trim pieces (cleaning instruc-
tions) .................................................. 336
Trip computer (on-board com-
puter) .................................................. 237
Trip odometer Calling up ....................................... 236
Resetting (on-board computer) ...... 237
Trunk
Emergency release .......................... 96
Important safety notes .................... 90
Locking separately ........................... 96
Opening/closing (automatically
from inside) ...................................... 95
Opening/closing (automatically
from outside) ................................... 92
Opening/closing (from outside,
HANDS-FREE ACCESS) .................... 93
Opening/closing (manually from
outside) ............................................ 91
Opening (automatically from
inside) .............................................. 95
Opening (automatically from out-
side) ................................................. 93
Trunk lid
Display message ............................ 280
Obstacle recognition ........................ 91
Opening/closing .............................. 90
Opening dimensions ...................... 403 Index
19

Protection of the environment
General notes
H
Environmental note
Daimler's declared policy is one of compre-
hensive environmental protection.
The objectives are for the natural resources
that form the basis of our existence on this
planet to be used sparingly and in a manner
that takes the requirements of both nature
and humanity into account.
You too can help to protect the environment
by operating your vehicle in an environmen-
tally responsible manner.
Fuel consumption and the rate of engine,
transmission, brake and tire wear are affected by these factors:
R operating conditions of your vehicle
R your personal driving style
You can influence both factors. You should
bear the following in mind:
Operating conditions:
R avoid short trips as these increase fuel con-
sumption.
R always make sure that the tire pressures
are correct.
R do not carry any unnecessary weight.
R remove roof racks once you no longer need
them.
R a regularly serviced vehicle will contribute
to environmental protection. You should
therefore adhere to the service intervals.
R always have service work carried out at a
qualified specialist workshop.
Personal driving style:
R do not depress the accelerator pedal when
starting the engine.
R do not warm up the engine when the vehicle
is stationary.
R drive carefully and maintain a safe distance
from the vehicle in front.
R avoid frequent, sudden acceleration and
braking. R
change gear in good time and use each gear
only up to 00C3of its maximum engine speed.
R switch off the engine in stationary traffic.
R keep an eye on the vehicle's fuel consump-
tion. Environmental concerns and recom-
mendations
Wherever the operating instructions require
you to dispose of materials, first try to regen-
erate or re-use them. Observe the relevant
environmental rules and regulations when
disposing of materials. In this way you will
help to protect the environment. Genuine Mercedes-Benz parts
H
Environmental note
Daimler AG also supplies reconditioned major
assemblies and parts which are of the same
quality as new parts. They are covered by the same Limited Warranty entitlements as new
parts.
! Air bags and Emergency Tensioning Devi-
ces, as well as control units and sensors for these restraint systems, may be installed inthe following areas of your vehicle:
R doors
R door pillars
R door sills
R seats
R cockpit
R instrument cluster
R center console
Do not install accessories such as audio
systems in these areas. Do not carry out
repairs or welding. You could impair the
operating efficiency of the restraint sys-
tems.
Have aftermarket accessories installed at a qualified specialist workshop. 22
Introduction

You could jeopardize the operating safety of
your vehicle if you use parts, tires and wheels as well as accessories relevant to safety
which have not been approved by Mercedes.
This could lead to malfunctions in safety-rel-
evant systems, e.g. the brake system. Use
only genuine Mercedes-Benz parts or parts of
equal quality. Only use tires, wheels and
accessories that have been specifically
approved for your vehicle.
Genuine Mercedes-Benz parts are subject to
strict quality control. Every part has been spe- cifically developed, manufactured or selected
for and adapted to Mercedes-Benz vehicles.
Only genuine Mercedes-Benz parts should
therefore be used.
More than 300,000 different genuine
Mercedes-Benz parts are available for
Mercedes-Benz models.
All authorized Mercedes-Benz Centers main-
tain a supply of genuine Mercedes-Benz parts for necessary service and repair work. In addi-
tion, strategically located parts delivery cen-
ters provide quick and reliable parts service.
Always specify the vehicle identification num- ber (VIN) when ordering genuine Mercedes-
Benz parts (Y page 396). Operator's Manual
Vehicle equipment
This Operator's Manual describes all models
and all standard and optional equipment of
your vehicle available at the time of going to
print. Country-specific differences are possi-
ble. Bear in mind that your vehicle may not
feature all functions described here. This also applies to safety-relevant systems and func-
tions. The equipment in your vehicle may
therefore differ from that shown in the
descriptions and illustrations.
The original purchase agreement lists all sys-tems installed in your vehicle.
Should you have any questions concerning
equipment and operation, please consult an
authorized Mercedes-Benz Center. The Operator's Manual and Maintenance
Booklet are important documents and should
be kept in the vehicle. Service and vehicle operation
Warranty
The implied warranty for your vehicle applies in accordance with the warranty terms and
conditions in the Service and Warranty Infor-
mation booklet.
Your authorized Mercedes-Benz Center will
replace and repair all factory-installed parts in
accordance with the following warranty terms
and conditions:
R New Vehicle Limited Warranty
R Emission System Warranty
R Emission Performance Warranty
R California, Connecticut, Maine, Massachu-
setts, New York, Pennsylvania, Rhode
Island and Vermont Emission Control Sys-
tem Warranty
R State warranty enforcement laws (lemon
laws)
Replacement parts and accessories are cov-
ered by the Mercedes-Benz Parts and Acces- sories warranties. These are available at any
authorized Mercedes-Benz Center.
i Should you lose your Service and War-
ranty Information booklet, have an author-
ized Mercedes-Benz Center arrange for a
replacement. The new Service and War-
ranty Information booklet will be posted to you. Introduction
23 Z