2015 MERCEDES-BENZ C-Class SEDAN tow

In situations like this, the body, the under-
carriage, chassis parts, wheels or tires
could be damaged without the damage
being visible. Components damaged in this way can unexpectedly fail or, in the case of
an accident, no longer withstand the strain
they are designed to.
If the underbody paneling is damaged,
combustible materials such as leaves,
grass or twigs can gather between the
underbody and the underbody paneling. If
these materials come in contact with hot
parts of the exhaust system, they can catch fire.
In such situations, have the vehicle
checked and repaired immediately at a
qualified specialist workshop. If on con-
tinuing your journey you notice that driving
safety is impaired, pull over and stop the
vehicle immediately, paying attention to
road and traffic conditions. In such cases,
visit a qualified specialist workshop. Declarations of conformity
Vehicle components which receive
and/or transmit radio waves USA:
"The wireless devices of this vehicle
comply with Part 15 of the FCC Rules. Oper-
ation is subject to the following two condi-
tions: 1) These devices may not cause harm-
ful interference, and 2) These devices must
accept any interference received, including
interference that may cause undesired oper-
ation. Changes or modifications not expressly approved by the party responsible for com-
pliance could void the user’s authority to
operate the equipment."
Canada: "The wireless devices of this vehicle
comply with Industry Canada license-exempt RSS standard(s). Operation is subject to the
following two conditions: (1) These devices
may not cause interference, and (2) These
devices must accept any interference, includ-
ing interference that may cause undesired
operation of the device." Diagnostics connection
The diagnostics connection is only intended
for the connection of diagnostic equipment at
a qualified specialist workshop. G
WARNING
If you connect equipment to the diagnostics
connection in the vehicle, it may affect the
operation of the vehicle systems. As a result, the operating safety of the vehicle could be
affected. There is a risk of an accident.
Do not connect any equipment to a diagnos-
tics connection in the vehicle. G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another.
! If the engine is switched off and equip-
ment on the diagnostics connection is
used, the starter battery may discharge.
Connecting equipment to the diagnostics
connection can lead to emissions monitoring information being reset, for example. This
may lead to the vehicle failing to meet the
requirements of the next emissions test dur-
ing the main inspection. Qualified specialist workshop
An authorized Mercedes-Benz Center is a
qualified specialist workshop. It has the nec-
essary specialist knowledge, tools and quali-
fications to correctly carry out the work
required on your vehicle. This is especially the case for work relevant to safety. 26
Introduction

Center console, lower section
Function Page
0043
Cup holder 306
0044
Adjusts the volume/mute
(see the separate Opera-
tor's Manual) 0087
Switches audio/COMAND
on/off; see the separate
Operator's Manual 0085
00D6
ECO start/stop func-
tion 161
0083
Touchpad (see the separate
Operator's Manual) 0084
Stowage compartment 298 Function Page
006B
0094
Rear window roller
sunblind 308
006C
00CC
Sets the vehicle level 197
006D
AGILITY SELECT switch 167
006E
Back button (see the sepa-
rate Operator's Manual)
006F
Audio 20/COMAND con-
troller (see the separate
Operator's Manual)
0070
007D
Switches to the favor-
ites button (see the sepa-
rate Operator's Manual) Center console
37At a glance

Depending on the person in the front-
passenger seat, the front-passenger front air
bag must either be disabled or enabled; see
the following points. You must make sure of
this both before and during a journey.
R Children in a child restraint system:
whether the front-passenger front air bag is
enabled or deactivated depends on the
installed child restraint system, and the age
and size of the child. Therefore, be sure to
observe the notes on the "Occupant clas-
sification system (OCS)" (Y page 51) and
on "Children in the vehicle" (Y page 59).
There you will also find instructions on
backwards- and forwards-facing child
restraint systems on the front-passenger
seat.
R All other persons: depending on the clas-
sification of the person in the front-
passenger seat, the front-passenger front
air bag is enabled or deactivated
(Y page 51). Be sure to observe the notes
on "Seat belts“ (Y page 44) and "Air bags"
(Y page 48). There you can also find infor-
mation on the correct seat position. Seat belts
Introduction A correctly fastened seat belt is the most
effective means of restraining the movement
of vehicle occupants in the event of an acci-
dent or overturn. This reduces the risk of
vehicle occupants coming into contact with
parts of the vehicle interior or being thrown
from the vehicle. Furthermore, the seat belt
helps to keep the vehicle occupants in the
best position in relation to the air bag.
The seat belt system consists of:
R Seat belts
R Emergency Tensioning Devices for the
front seat belts and the outer seat belts in
the rear compartment
R Belt force limiters for the front seat belts
and the outer seat belts in the rear If the seat belt is pulled quickly or suddenly
from the belt sash guide, the inertia reel
locks. The belt strap cannot be pulled out fur-
ther.
Emergency Tensioning Devices tighten the
seat belts in an accident, pulling them close
against the occupant's body. They do not,
however, pull vehicle occupants back
towards the backrest.
Emergency Tensioning Devices do not cor-
rect an incorrect seat position or incorrectly
worn seat belts.
When activated, the belt force limiters reduce
the force exerted by the seat belt on the vehi-
cle occupants.
The belt force limiters for the front seats are
synchronized with the front air bags, which
absorb part of the deceleration force. This
makes it possible to reduce the forces to
which vehicle occupants are subjected during an accident.
! If the front-passenger seat is unoccupied,
do not insert the belt tongue into the buckle of the front-passenger seat. This may oth-
erwise lead to the triggering of the Emer-
gency Tensioning Device in the event of anaccident, which will then need to be
replaced.
Important safety notes The use of seat belts and child restraint sys-
tems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
Even where this is not required by law, all
vehicle occupants should correctly fasten
their seat belts before starting the journey. G
WARNING
If the seat belt is incorrectly fastened, it can-
not protect as intended. Furthermore, an
incorrectly fastened seat belt can cause addi- tional injury, for example, in an accident, dur- 44
Occupant safetySafety

The shoulder section of the belt must always
run over the center of the shoulder. Adjust the
belt outlet if necessary.
X To raise: slide the belt outlet upwards.
The belt outlet engages in various posi-
tions.
X To lower: slide the belt outlet downward,
pressing belt outlet release catch 0043.
X Once the desired position has been
reached, release belt outlet release
catch 0043and ensure the belt outlet
engages in place.
All seat belts in the vehicle, except the driv-
er's seat belt, are equipped with a special seat belt retractor to secure child restraint sys-
tems properly. Further information can be
found under "Special seat belt retractor"
(Y page 60).
Seat belt for the center rear seat If the left-hand rear seat backrest is folded
down and back up again, the rear center seat
belt may lock. The seat belt can then not be
pulled out.
X To release the rear center seat belt: pull
the seat belt out approximately 1 in
(25 mm) at the belt outlet on the backrest
and then release it again.
The seat belt is retracted and released.
Releasing seat belts !
Make sure that the seat belt is fully rolled
up. Otherwise, the seat belt or belt tongue
will be trapped in the door or in the seat
mechanism. This could damage the door,
the door trim panel and the seat belt. Dam- aged seat belts can no longer fulfill their
protective function and must be replaced.
Visit a qualified specialist workshop. X
Press release button 0043, hold belt
tongue 0044firmly and guide it back towards
belt outlet 0087.
Seat belt adjustment The seat-belt adjustment is an integral part of
the PRE-SAFE ®
convenience function. This
function adjusts the driver's and front-
passenger seat belt to the upper body of the
occupants.
The belt strap is tightened slightly when:
R the belt tongue is engaged in the buckle
and
R the ignition is switched on
The seat-belt adjustment will apply a certain
tightening force if any slack is detected
between the vehicle occupant and the seat
belt. Do not hold on to the seat belt tightly
while it is adjusting.
You can switch the seat-belt adjustment on
and off using COMAND or Audio 20. Informa- tion on activating and deactivating the seat-
belt adjustment function can be found in the
Digital Operator's Manual or in the separate
COMAND or Audio 20 operating instructions. Occupant safety
47Safety Z

Deployment of Emergency Tensioning
Devices and air bags
Important safety notes G
WARNING
The air bag parts are hot after an air bag has
been deployed. There is a risk of injury.
Do not touch the air bag parts. Have a
deployed air bag replaced at a qualified spe-
cialist workshop as soon as possible. G
WARNING
A deployed air bag no longer offers any pro-
tection and cannot provide the intended pro-
tection in an accident. There is an increased
risk of injury.
Have the vehicle towed to a qualified special- ist workshop in order to have a deployed air
bag replaced.
It is important for your safety and that of your
passenger to have deployed air bags replaced and to have any malfunctioning air bags
repaired. This will help to make sure the air
bags continue to perform their protective
function for the vehicle occupants in the
event of a crash. G
WARNING
Pyrotechnic Emergency Tensioning Devices
that have been deployed are no longer opera- tional and are unable to perform their inten-
ded protective function. This poses an
increased risk of injury or even fatal injury.
Therefore, have pyrotechnic Emergency Ten-
sioning Devices which have been triggered
immediately replaced at a qualified specialist workshop.
An electric motor is used by PRE-SAFE ®
to
trigger the tightening of the seat belt in haz-
ardous situations. This procedure is reversi-
ble.
If Emergency Tensioning Devices or air bags
are deployed, you will hear a bang, and a small amount of powder may also be released. The
0075 restraint system warning lamp lights up. Only in rare cases will the bang affect your
hearing. The powder that is released gener-
ally does not constitute a health hazard, but it may cause short-term breathing difficulties in
people with asthma or other respiratory prob-
lems. To avoid this, you may wish to get out of
the vehicle or open the windows as soon as it is safe to do so.
Air bags and pyrotechnic Emergency Tension-
ing Devices (ETDs) contain perchlorate mate-
rial, which may require special handling and
regard for the environment. National guide-
lines must be observed during disposal. In
California, see www.dtsc.ca.gov/
HazardousWaste/Perchlorate/
index.cfm .
Method of operation During the first stage of a collision, the
restraint system control unit evaluates impor-
tant physical data relating to vehicle deceler-
ation or acceleration, such as:
R duration
R direction
R intensity
Based on the evaluation of this data, the
restraint system control unit deploys the
Emergency Tensioning Devices during a fron- tal or rear collision.
An Emergency Tensioning Device can only be
deployed, if:
R the ignition is switched on
R the components of the restraint system are
operational; see "Restraint system warning lamp" (Y page 43)
R the belt tongue is engaged in the buckle on
the respective front-passenger seat
The Emergency Tensioning Devices in the
rear compartment are deployed independ-
ently of the lock status of the seat belts. 56
Occupant safetySafety

Removing a child restraint system/deactivat-
ing the special seat belt retractor:
X Make sure you observe the child restraint
system manufacturer's installation instruc- tions.
X Press the belt buckle release button, hold
the belt tongue and guide it back towards
the belt outlet.
The special seat belt retractor is deactiva-
ted. Child restraint system
The use of seat belts and child restraint sys-
tems is required by law in:
R all 50 states
R the U.S. territories
R the District of Columbia
R all Canadian provinces
You can obtain further information about the correct child restraint system from any
authorized Mercedes-Benz Center. G
WARNING
If the child restraint system is installed incor- rectly on a suitable seat, it cannot protect as
intended. The child cannot then be restrained in the event of an accident, heavy braking or
sudden changes of direction. There is an
increased risk of injury, possibly even fatal.
Make sure that you observe the child restraint
system manufacturer's installation instruc-
tions and the notes on use. Please ensure,
that the base of the child restraint system is
always resting completely on the seat cush-
ion. Never place objects, e.g. cushions, under or behind the child restraint system. Only use
child restraint systems with the original cover
designed for them. Only replace damaged
covers with genuine covers. G
WARNING
If the child restraint system is installed incor- rectly or is not secured, it can come loose in
the event of an accident, heavy braking or a sudden change in direction. The child
restraint system could be thrown about, strik-
ing vehicle occupants. There is an increased
risk of injury, possibly even fatal.
Always install child restraint systems prop-
erly, even if they are not being used. Make
sure that you observe the child restraint sys-
tem manufacturer's installation instructions.
You will find further information on stowing
objects, luggage or loads under "Loading
guidelines" (Y page 298). G
WARNING
Child restraint systems or their securing sys-
tems which have been damaged or subjected to a load in an accident can no longer protect
as intended. The child cannot then be
restrained in the event of an accident, heavy
braking or sudden changes of direction. There is an increased risk of injury, possibly even
fatal.
Replace child restraint systems which have
been damaged or subjected to a load in an
accident as soon as possible. Have the secur-
ing systems on the child restraint system
checked at a qualified specialist workshop,
before you install a child restraint system
again.
Securing systems for the child restraint sys-
tem are:
R the seat belt system
R the ISOFIX (LATCH-type) securing rings
R the Top Tether anchorages
If it is absolutely necessary to carry a child on
the front-passenger seat, be sure to observe
the information on the "Occupant Classifica-
tion System (OCS)" (Y page 51). There you
will also find information on deactivating the
front-passenger front air bag. Child
ren in the vehi cle
61Safety Z

ETS/4ETS (Electronic Traction System)
i
Observe the "Important safety notes" sec-
tion (Y page 66).
ETS traction control is part of ESP ®
. On vehi-
cles with 4MATIC, 4ETS is part of ESP ®
.
Traction control brakes the drive wheels indi-
vidually if they spin. This enables you to pull
away and accelerate on slippery surfaces, for
example if the road surface is slippery on one side. In addition, more drive torque is trans-
ferred to the wheel or wheels with traction.
Traction control remains active, even if you
deactivate ESP ®
.
Important safety notes i
Observe the "Important safety notes" sec-
tion (Y page 66). G
WARNING
If ESP ®
is malfunctioning, ESP ®
is unable to
stabilize the vehicle. Additionally, further driv- ing safety systems are deactivated. This
increases the risk of skidding and an accident.
Drive on carefully. Have ESP ®
checked at a
qualified specialist workshop.
! If you test the parking brake using a brake
dynamometer, switch the ignition off.
Application of the brakes by ESP ®
may oth-
erwise destroy the brake system.
When towing the vehicle with the rear axle
raised, observe the notes on ESP ®
(Y page 353).
ESP ®
is deactivated if the warning lamp 00BB
in the instrument cluster lights up and:
R the vehicle is moving
R the ECO start/stop function is activated
If the 00E5 warning lamp lights up continu-
ously, ESP ®
is not available due to a malfunc-
tion.
Observe the information on warning lamps
(Y page 288) and display messages which
may be shown in the instrument cluster
(Y page 251). Only use wheels with the recommended tire
sizes. Only then will ESP
®
function properly.
Characteristics of ESP ® General information
If the
00E5 ESP warning lamp goes out before
beginning the journey, ESP ®
is automatically
active.
If ESP ®
intervenes, the 00E5ESP®
warning
lamp flashes in the instrument cluster.
If ESP ®
intervenes:
X Do not deactivate ESP ®
under any circum-
stances.
X Only depress the accelerator pedal as far as
necessary when pulling away.
X Adapt your driving style to suit the prevail-
ing road and weather conditions.
ECO start/stop function
The ECO start/stop function switches the
engine off automatically when the vehicle
stops moving. The engine starts automati-
cally when the driver wants to pull away again. ESP ®
remains in its previously selected sta-
tus. Example: if ESP®
was deactivated before
the engine was switched off, ESP ®
remains
deactivated when the engine is switched on
again.
Deactivating/activating ESP ® Important safety notes
i Observe the "Important safety notes" sec-
tion (Y page 66).
You can select between the following states
of ESP ®
:
R ESP ®
is activated.
R ESP ®
is deactivated. G
WARNING
If you deactivate ESP ®
, ESP ®
no longer sta-
bilizes the vehicle. There is an increased risk
of skidding and an accident. 72
Driving safety systemsSafety

Meanwhile, the fuel filler flap will not be
locked or unlocked.
You cannot unlock the vehicle centrally from
the inside if the vehicle has been locked with the SmartKey or KEYLESS-GO.
The doors can be opened from the inside. You
can only open the rear doors from inside the
vehicle if they are not secured by the child-
proof locks (Y page 65).
If the vehicle has been locked with the Smart-
Key or with KEYLESS-GO, opening a door from the inside will trigger the anti-theft alarm sys-
tem. Switch off the alarm (Y page 76).
If a locked door is opened from the inside, the previous unlock status of the vehicle will be
taken into consideration if:
R the vehicle was locked using the locking
button for the central locking, or
R if the vehicle was locked automatically
The vehicle will be fully unlocked if it had pre- viously been fully unlocked. If only the driver's
door had been previously unlocked, only the
door which has been opened from the inside
is unlocked. Automatic locking feature
X
To deactivate: press and hold button 0043
for approximately five seconds until a tone sounds.
X To activate: press and hold button 0044for
approximately five seconds until a tone
sounds. If you press one of the two buttons and do not
hear a tone, the relevant setting has already
been selected.
The vehicle is locked automatically when the
ignition is switched on and the wheels are
turning.
You could therefore be locked out if:
R the vehicle is being pushed.
R the vehicle is being towed.
R the vehicle is on a roller dynamometer.
i You can also activate and deactivate the
automatic locking function via COMAND or
Audio 20 (see the separate operating
instructions). Unlocking the driver's door (mechan-
ical key)
If the vehicle can no longer be locked or
unlocked with the SmartKey or KEYLESS-GO, use the mechanical key.
X Take the mechanical key out of the Smart-
Key (Y page 83).
Vehicles with KEYLESS-GO: X Insert the tip of the mechanical key into the
slit on the cover of the driver's door lock
and turn it until the cover is released. X
Insert the mechanical key into the lock of
the driver's door as far as it will go.
X Turn the mechanical key counter-clockwise
as far as it will go to position 0047.
The locking knob pops up and the door
unlocks. 88
DoorsOpening and closing