C 350 and C 350 4MATIC
If the vehicle is braked to a standstill in
Dor N,
the ECO start/stop function switches off the engine automatically.
The ECO start/stop function is operational
when:
R the indicator lamp in the ECO button is lit
green.
R the outside temperature is within the range
that is suitable for the system.
R the engine is at normal operating temper-
ature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
R the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
i All of the vehicle's systems remain active
when the engine is stopped automatically.
i The HOLD function can also be activated
if the engine has been switched off auto-
matically. It is then not necessary to con-
tinue applying the brakes during the auto-
matic stop phase. When you depress the
accelerator pedal, the engine starts auto-
matically and the braking effect of the
HOLD function is deactivated.
i The engine can be switched off automat-
ically a maximum of four times (first stop
and three subsequent stops) in succession. Automatic engine start C 250 and C 250 Sport
The engine starts automatically if:
R you switch off the ECO start/stop function
by pressing the ECO button.
R in transmission position Dor Nthe brake
pedal is released and the HOLD function is not active.
R you depress the accelerator pedal.
R you engage reverse gear R.
R you move the transmission out of position
P.
R you unfasten your seat belt or open the
driver's door.
R the vehicle starts to roll.
R the brake system requires this.
R the temperature in the vehicle interior devi-
ates from the set range.
R the system detects moisture on the wind-
shield when the air-conditioning system is
switched on.
R the battery's condition of charge is too low.
i Shifting the transmission to position
P
does not start the engine.
i If you shift the transmission from
Rto D,
the ECO start/stop function is available
again once the 00A7symbol reappears in
green in the multifunction display.
C 350 and C 350 4MATIC
The engine starts automatically if:
R you switch off the ECO start/stop function
by pressing the ECO button.
R in transmission position Dor Nthe brake
pedal is released and the HOLD function is not active.
R you depress the accelerator pedal.
R you engage reverse gear R.
R you move the transmission out of position
P.
R you unfasten your seat belt or open the
driver's door. 138
DrivingDriving and parking
R
the vehicle starts to roll.
R the brake system requires this.
R the temperature in the vehicle interior devi-
ates from the set range.
R the system detects moisture on the wind-
shield when the air-conditioning system is
switched on.
R the battery's condition of charge is too low.
i Shifting the transmission to position
P
does not start the engine.
Deactivating/activating the ECO start/
stop function C 250 and C 250 Sport
ECO button
X To deactivate: press button0043.
Indicator lamp 0044and the 00A7symbol in
the multifunction display go out.
X To activate: press button 0043.
Indicator lamp 0044lights up.
If all conditions for automatic engine
switch-off (Y page 137) are fulfilled, the
00A7 ECO symbol is shown in green in the
multifunction display.
If not all conditions for automatic engine
switch-off (Y page 137) are fulfilled, the
00A7 ECO symbol is shown in yellow in the
multifunction display.
If this is the case, the ECO start/stop func- tion is not available.
Conditions for the automatic engine
switch-off (Y page 137). If indicator lamp
0044is off, the ECO start/stop
function has been deactivated manually or as the result of a malfunction. The engine will
then not be switched off automatically when
the vehicle stops.
C 350 and C 350 4MATIC ECO button
X To switch off: press button0043.
Indicator lamp 0044goes out.
X To switch on: press button0043.
Indicator lamp 0044lights up.
If the indicator lamp on the ECO button is off, the ECO start/stop function has been deac-
tivated manually or as the result of a mal-
function. Driving
139Driving an d parking Z
Problems with the engine
Problem
Possible causes/consequences and
0050
0050Solutions The engine does not
start. The starter motor
can be heard. R
There is a malfunction in the engine electronics.
R There is a malfunction in the fuel supply.
X Turn the SmartKey back to position 0in the ignition lock before
attempting to start the engine again.
or
X Press the Start/Stop button repeatedly until all indicator lamps
in the instrument cluster go out.
X Try to start the engine again (Y page 135). Avoid excessively
long and frequent attempts to start the engine as these will drain
the battery.
If the engine does not start after several attempts: X Consult a qualified specialist workshop. The engine does not
start. You cannot hear
the starter motor. The on-board voltage is too low because the battery is too weak or
discharged.
X Jump-start the vehicle (Y page 294).
If the engine does not start despite attempts to jump-start it:
X Consult a qualified specialist workshop. The starter motor was exposed to a thermal load that was too high.
X Allow the starter motor to cool down for approximately two
minutes.
X Try to start the engine again.
If the engine still does not start:
X Consult a qualified specialist workshop. 140
DrivingDriving and parking
Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P. This is
the case, for example, if you wish to tow the
vehicle away. !
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
X Apply the parking brake.
X Pry off selector lever gaiter 0043with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull selec-
tor lever gaiter 0043up and out.
X Press release button 0044down and simul-
taneously move the selector lever out of
position P.
The selector lever can now be moved freely
until it is returned to position P. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury. 148
RefuelingDriving and parking
To ensure that the vehicle is secured against
rolling away unintentionally:
R the parking brake must be applied.
R the transmission must be in position Pand
the SmartKey must be removed from the
ignition lock.
R the front wheels must be turned towards
the curb on steep uphill or downhill gradi-
ents. Switching off the engine
Important safety notes G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake.
Vehicles with automatic transmission X
Apply the parking brake firmly.
X Shift the transmission to position P.
Using the SmartKey
X Turn the SmartKey to position 0in the igni-
tion lock and remove it.
The immobilizer is activated.
i The SmartKey can only be removed if the
transmission is in position P.
Using KEYLESS-GO X Press the Start/Stop button (Y page 134).
The engine stops and all the indicator
lamps in the instrument cluster go out.
i When the driver's door is closed, this cor-
responds to SmartKey position 1. When the
driver's door is open, this corresponds to
SmartKey position 0: "SmartKey removed". If you try to switch off the engine when the
transmission is not in position
P, a message
appears in the multifunction display. A signal sounds. Parking brake
G
WARNING
If you must brake the vehicle with the parking brake, the braking distance is considerably
longer and the wheels could lock. There is an
increased danger of skidding and accidents.
Only use the parking brake to brake the vehi- cle when the service brake is faulty. Do not
apply the parking brake too firmly. If the
wheels lock, release the parking brake until
the wheels begin turning again. G
WARNING
If you leave children unsupervised in the vehi- cle, they could set it in motion by, for example:
R release the parking brake.
R shift the automatic transmission out of the
parking position P.
R start the engine.
In addition, they may operate vehicle equip-
ment and become trapped. There is a risk of
an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children unsupervised in the vehicle.
If you brake the vehicle with the parking
brake, the brake lamps will not light up. 152
ParkingDriving and parking
Wet roads
If you have driven for a long time in heavy rain
without braking, there may be a delayed reac-
tion from the brakes when braking for the first time. This may also occur after the vehicle has
been washed.
You have to depress the brake pedal more
firmly. Maintain a greater distance from the
vehicle in front.
After driving on a wet road or having the vehi- cle washed, brake firmly while paying atten-
tion to the traffic conditions. This will warm up
the brake discs, thereby drying them more
quickly and protecting them against corro-
sion.
Limited braking performance on salt-
treated roads If you drive on salted roads, a layer of salt
residue may form on the brake discs and
brake pads. This can result in a significantly
longer braking distance.
R
Brake occasionally to remove any possible
salt residue. Make sure that you do not
endanger other road users when doing so.
R Carefully depress the brake pedal and the
beginning and end of a journey.
R Maintain a greater distance to the vehicle
ahead.
Servicing the brakes !
If the red brake warning lamp lights up in
the instrument cluster and you hear a warn-
ing tone while the engine is running, the
brake fluid level may be too low. Observe
additional warning messages in the multi-
function display.
The brake fluid level may be too low due to brake pad wear or leaking brake lines.
Have the brake system checked immedi-
ately. This work should be carried out at a
qualified specialist workshop.
All checks and maintenance work on the
brake system must be carried out at a quali- fied specialist workshop. Consult a qualified
specialist workshop to arrange this.
Have brake pads installed and brake fluid
replaced at a qualified specialist workshop.
! Vehicles with 4MATIC:
function or per-
formance tests may only be carried out on
a 2-axle dynamometer. If you are planning
to have the vehicle tested on such a dyna-
mometer, contact an authorized Mercedes- Benz Center to obtain further information
first. Otherwise, you could damage the
drive train or the brake system.
! Vehicles with 4MATIC:
as the ESP®
sys-
tem operates automatically, the engine and
the ignition must be switched off (Smart-
Key in position 0or 1in the ignition lock or
Start/Stop button in position 0or 1) while
the parking brake is being tested on a brake dynamometer.
Braking maneuvers triggered automatically
by ESP ®
may seriously damage the brake
system.
! Vehicles with 4MATIC:
as the ESP®
sys-
tem operates automatically, the engine and
the ignition system must be switched off
(SmartKey in position 0or 1in the ignition
lock or Start/Stop button in position 0or 1)
when:
R testing the parking brake on a brake
dynamometer.
R you intend to have the vehicle towed with
the front axle raised.
Braking maneuvers triggered automatically by ESP ®
may seriously damage the brake
system.
If the brake system has only been subject to
moderate loads, you should test the function- ality of your brakes at regular intervals. To doso, press firmly on the brake pedal when driv-
ing at a high speed. This improves the grip of
the brake pads.
You can find a description of Brake Assist
(BAS) on (Y page 64) or of BAS PLUS on
(Y page 65). 156
Driving tipsDriving and parking
Left control panel
0059
0065 R
Calls up the menu and menu bar 0063
0064 Press briefly:
R Scrolls in lists
R Selects a submenu or function
R In the Audio Audio menu: selects a
stored station, an audio track or
a video scene
R In the Tel
Tel(telephone) menu:
switches to the phone book and
selects a name or telephone
number 0063
0064 Press and hold:
R In the Audio Audio menu: selects the
previous/next station or selects
an audio track or a video scene
using rapid scrolling
R In the Tel
Tel (Telephone) menu:
starts rapid scrolling of the
phone book if it is open 0076 R
Confirms a selection/display
message
R In the Tel Tel(Telephone) menu:
switches to the telephone book
and starts dialing the selected
number
R In the Audio Audio menu: stops the
station search function at the
desired station Right control panel
0076 R
Rejects or ends a call
R Exits phone book/redial mem-
ory 0061 R
Makes or accepts a call
R Switches to the redial memory 0081
0082 R
Adjusts the volume 0063 R
Mute Back button
0038 Press briefly:
R Back
R Switches off the Voice Control
System; see the separate oper-
ating instructions
R Hides display messages/calls
up the last Trip Tripmenu function
used
R Exits the telephone book/redial
memory 0038 Press and hold:
R Calls up the standard display in
the Trip Trip menu Multifunction display
Values and settings as well as display mes-
sages are shown in the multifunction display. 0043
Text field
0044 Menu bar
0087 Drive program
0085 Permanent display: outside temperature
or speed (Y page 201)
0083 Transmission position
X To show menu bar 0044:press the 0059
or 0065 button on the steering wheel. 192
Displays and operationOn-board computer and displays
Menu bar
0044disappears after a few seconds.
Text field 0043shows the selected menu or
submenu as well as display messages.
i You can set the time using the audio sys-
tem or COMAND, see the separate operat- ing instructions.
The following messages may appear in the
multifunction display:
0097 Gearshift recommendation, when
shifting manually (Y page 146)
0095005D0096 Parking Guidance (Y page 175)
CRUISE
CRUISE Cruise control (Y
page 158)
00CE Adaptive Highbeam Assist
(Ypage 112)
00A7 ECO start/stop function
(Ypage 136)
00D9 HOLD function (Y page 169) Menus and submenus
Menu overview
Operating the on-board computer
(Y page 191).
Depending on the equipment installed in the
vehicle, you can call up the following menus:
R Trip
Trip menu (Y page 193)
R Navi Navi menu (navigation instructions)
(Y page 195)
R Audio
Audio menu (Y page 196)
R Tel
Tel menu (telephone) (Y page 197)
R DriveAssist
DriveAssist menu (assistance)
(Y page 198)
R Service
Service menu (Ypage 200)
R Settings
Settings menu (settings) (Y page 201)
R AMG
AMG menu in AMG vehicles (Y page 204)
The Audio
Audio, Navi
NaviandTel
Tel menus differ slightly
in vehicles with an audio system and in vehi-
cles with COMAND. The examples given in
this Operator's Manual apply to vehicles
equipped with COMAND. Trip menu
Standard display X
Press and hold the 0038button on the
steering wheel until the Trip Tripmenu with
trip odometer 0043and odometer 0044is
shown.
Trip computer "From Start" or "From
Reset" Example: trip computer "From Start"
0043 Distance
0044 Time
0087 Average speed
0085 Average fuel consumption
X Press the 0059or0065 button on the steer-
ing wheel to select the Trip Tripmenu.
X Press the 0063or0064 button to select
From Start From Start orFrom Reset
From Reset.
The values in the From Start
From Startsubmenu are
calculated from the start of a journey,
whereas the values in the From Reset From Resetsub-
menu are calculated from the last time the
submenu was reset (Y page 194).
The From Start From Start trip computer is automati-
cally reset if:
R the ignition has been switched off for more
than four hours.
R 999 hours have been exceeded.
R 9,999 miles have been exceeded. Menus and submenus
193On-board computer and displays Z