2015 MERCEDES-BENZ C-Class COUPE towing

should drive for a few minutes after clean-
ing. Braking heats the brake discs and the
brake pads/linings, thus drying them. The
vehicle can then be parked.
Regular care of your vehicle is a condition for
retaining the quality in the long term.
Use care products and cleaning agents rec-
ommended and approved by Mercedes-Benz. Exterior care
Automatic car wash G
WARNING
Braking efficiency is reduced after washing
the vehicle. There is a risk of an accident.
After the vehicle has been washed, brake
carefully while paying attention to the traffic
conditions until full braking power is restored.
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! Never clean your vehicle in a Touchless
Automatic Car Wash as these use special
cleaning agents. These cleaning agents can
damage the paintwork or plastic parts.
! Make sure that the automatic transmis-
sion is in position Nwhen washing your
vehicle in a tow-through car wash. The vehi-
cle could be damaged if the transmission is
in another position.
! Make sure that:
R the side windows and the sliding sunroof
are fully closed.
R the ventilation/heating is switched off
(the OFF button has been pressed).
R the windshield wiper switch is in position
0. Otherwise, the vehicle might be damaged.
You can wash the vehicle in an automatic car wash from the very start.
If the vehicle is very dirty, pre-wash it before
cleaning it in an automatic car wash.
After using an automatic car wash, wipe off
wax from the windshield and the wiper
blades. This will prevent smears and reduce
wiping noises caused by residue on the wind- shield.
Washing by hand In some countries, washing by hand is only
allowed at specially equipped washing bays.
Observe the legal requirements in all coun-
tries concerned.
X Do not use hot water and do not wash the
vehicle in direct sunlight.
X Use a soft sponge to clean.
X Use a mild cleaning agent, such as a car
shampoo approved by Mercedes-Benz.
X Thoroughly hose down the vehicle with a
gentle jet of water.
X Do not point the water jet directly towards
the air inlet.
X Use plenty of water and rinse out the
sponge frequently.
X Rinse the vehicle with clean water and dry
thoroughly with a chamois.
X Do not let the cleaning agent dry on the
paintwork.
When using the vehicle in winter, remove all
traces of road salt deposits carefully and as
soon as possible.
Power washers G
WARNING
The water jet from a circular jet nozzle (dirt
blasters) can cause invisible exterior damage to the tires or chassis components. Compo-
nents damaged in this way may fail unexpect-edly. There is a risk of an accident. 278
CareMaintenance and care

Useful information
............................286
Where will I find...? ...........................286
Flat tire .............................................. 286
Battery (vehicle) ................................ 290
Jump-starting .................................... 294
Towing and tow-starting ..................296
Fuses .................................................. 298 285Breakdown assistance

Useful information
i This Operator's Manual describes all
models and all standard and optional equip- ment of your vehicle available at the time of
publication of the Operator's Manual.
Country-specific differences are possible.
Please note that your vehicle may not be
equipped with all features described. This
also applies to safety-related systems and
functions.
i Read the information on qualified special-
ist workshops (Y page 26). Where will I find...?
Vehicle tool kit
The vehicle tool kit can be found in the stow- age well under the trunk floor.
X Lift the trunk floor upwards (Y page 252).0043
Vehicle tool kit tray
0044 Stowage well
0087 Spare wheel/"Minispare" emergency
spare wheel
The vehicle tool kit contains:
R Folding wheel chock
R Fuse allocation chart
R Jack
R One pair of gloves
R Lug wrench
R Towing eye Flat tire
Preparing the vehicle
Your vehicle may be equipped with: R MOExtended tires (tires with run-flat prop-
erties) (Y page 287)
Vehicle preparation is not necessary on
vehicles with MOExtended tires
R an emergency spare wheel (only for certain
countries) (Y page 338)
Information on changing/mounting a wheel
(Y page 325).
X Stop the vehicle on solid, non-slippery and
level ground, as far away as possible from
traffic.
X Switch on the hazard warning lamps.
X Secure the vehicle against rolling away
(Y page 151).
X If possible, bring the front wheels into the
straight-ahead position.
X Switch off the engine.
X Vehicles without KEYLESS-GO: remove
the SmartKey from the ignition lock.
X Vehicles with KEYLESS-GO: open the
driver's door.
The on-board electronics have status 0,
which is the same as the SmartKey having
been removed.
X Vehicles with KEYLESS-GO: remove the
Start/Stop button from the ignition lock
(Y page 134).
X All occupants must get out of the vehicle.
Make sure that they are not endangered as
they do so.
X Make sure that no one is near the danger
area while a wheel is being changed. Any-
one who is not directly assisting in the
wheel change should, for example, stand
behind the barrier.
X Get out of the vehicle. Pay attention to traf-
fic conditions when doing so.
X Close the driver's door. 286
Flat tireBreakdown assistance

X
Close cover 0043of positive terminal 0044after removing the jumper cables.
X Have the battery checked at a qualified specialist workshop.
i Jump-starting is not considered to be a normal operating condition.
i Jumper cables and further information regarding jump-starting can be obtained at any
qualified specialist workshop. Towing and tow-starting
Important safety notes
G
WARNING
You can no longer steer the vehicle if the
steering wheel lock has been engaged. There is a risk of an accident.
Always switch off the ignition when towing the
vehicle with a tow cable or a tow bar. G
WARNING
When towing or tow-starting another vehicle
and its weight is greater than the permissible gross weight of your vehicle, the:
R the towing eye could detach itself
R the vehicle/trailer combination could roll-
over.
There is a risk of an accident.
When towing or tow-starting another vehicle,
its weight should not be greater than the per- missible gross weight of your vehicle.
Details on the permissible gross vehicle
weight of your vehicle can be found on the
vehicle identification plate (Y page 342).
! If DISTRONIC PLUS or the HOLD function
is activated, the vehicle brakes automati-
cally in certain situations. To prevent dam-
age to the vehicle, deactivate DISTRONIC
PLUS and the HOLD function in the follow-
ing or other similar situations:
R when towing the vehicle
R in the car wash
! The vehicle can be towed a maximum of
30 miles (50km). The to wing speed of
30 mph (50 km/h) must not be exceeded. If the vehicle has to be towed more than
30 miles (50km), the entire vehicle must be
raised and transported.
! Only secure the tow rope or tow bar at the
towing eyes. Otherwise, the vehicle could
be damaged.
! Do not use the towing eyes for recovery
purposes as this could damage the vehicle.
If in doubt, recover the vehicle with a crane.
! When towing, pull away slowly and
smoothly. If the tractive power is too high,
the vehicles could be damaged.
! Do not tow with sling-type equipment.
This could damage the vehicle.
! On vehicles with KEYLESS-GO, use the
SmartKey instead of the Start/Stop but-
ton. Turn the SmartKey to position 2in the
ignition lock and shift the automatic trans- mission to N. Then, turn the SmartKey back
to 0and leave it in the ignition lock.
It is better to have the vehicle transported
than to have it towed.
The automatic transmission must be in posi-
tion Nwhen the vehicle is being towed.
The battery must be connected and charged.
Otherwise, you:
R cannot turn the SmartKey to position 2in
the ignition lock
R cannot shift the automatic transmission to
position N
Release the selector lever lock manually to
move it out of position P(Y page 148).
i Disarm the automatic locking feature
before the vehicle is towed (Y page 81). You296
Towing and tow-startingBreakdown assistance

could otherwise be locked out when push-
ing or towing the vehicle. Installing/removing the towing eye
Installing the towing eye G
WARNING
The exhaust tail pipe may be very hot. There is
a risk of burns when removing the rear cover.
Do not touch the exhaust pipe. Take particular
care when removing the rear cover.
X Remove the towing eye from the vehicle
tool kit (Y page 286).
The mountings for the removable towing eyes
are located in the bumpers. They are at the
front and at the rear, behind the covers. X
Take cover 0043off the opening.
X Screw in and tighten the towing eye clock-
wise to the stop.
Removing the towing eye X
Unscrew and remove the towing eye.
X Attach cover 0043to the bumper and press
until it engages.
X Place the towing eye in the vehicle tool kit. Towing a vehicle with both axles on
the ground
It is important that you observe the safety
instructions when towing away your vehicle
(Y page 296).
X Switch on the hazard warning lamps
(Y page 111).
i When towing with the hazard warning
lamps switched on, use the combination
switch as usual to signal a change of direc- tion. In this case, only the indicator lamps
for the direction of travel flash. After reset- ting the combination switch, the hazard
warning lamp starts flashing again.
X Turn the SmartKey to position 2in the igni-
tion lock.
X When the vehicle is stationary, depress the
brake pedal and keep it depressed.
X Shift the automatic transmission to posi-
tion N.
X Release the brake pedal.
X Release the parking brake. Towing the vehicle with the rear axle
raised
Only possible for vehicles without
4MATIC.
When towing your vehicle with the rear axle
raised, it is important that you observe the
safety instructions (Y page 296).
! The ignition must be switched off if you
are towing the vehicle with the rear axle
raised. Intervention by ESP ®
could other-
wise damage the brake system.
X Bring the front wheels into the straight-
ahead position.
X Switch on the hazard warning lamps
(Y page 111). Towing and tow-starting
297Breakdown assistance Z

X
Turn the SmartKey to position 0in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X When leaving the vehicle, take the Smart-
Key or the KEYLESS-GO key with you. Transporting the vehicle
The towing eye can be used to pull the vehicle
onto a trailer or transporter for transporting
purposes.
X Turn the SmartKey to position 2in the igni-
tion lock.
X Move the selector lever to N.
As soon as the vehicle has been loaded:
X Prevent the vehicle from rolling away by
applying the parking brake.
X Move the selector lever to position P.
X Turn the SmartKey to position 0in the igni-
tion lock and remove the SmartKey from
the ignition lock.
X Secure the vehicle.
! You may only secure the vehicle by the
wheels, not by parts of the vehicle such as
axle or steering components. Otherwise,
the vehicle could be damaged. Notes on 4MATIC vehicles
! Vehicles with 4MATIC must not be towed
with either the front or the rear axle raised, as doing so will damage the transmission.
If the vehicle has transmission damage or
damage to the front or rear axle, have it trans-
ported on a transporter or trailer.
In the event of damage to the electrical
system
If the battery is defective, the automatic
transmission will be locked in position P. To
shift the automatic transmission to position
N, you must provide power to the vehicle's
electrical system in the same way as when
jump-starting (Y page 294). Have the vehicle transported on a transporter
or trailer. Tow-starting (emergency engine
starting)
! Vehicles with automatic transmission
must not be started by tow-starting. This
could otherwise damage the transmission.
You can find information on "Jump-starting" at (Y page 294). Fuses
Important safety notes
G
WARNING
If you manipulate or bridge a faulty fuse or if
you replace it with a fuse with a higher amper- age, the electric cables could be overloaded.
This could result in a fire. There is a risk of an
accident and injury.
Always replace faulty fuses with the specified
new fuses having the correct amperage.
! Only use fuses that have been approved
for Mercedes-Benz vehicles and which
have the correct fuse rating for the system concerned. Otherwise, components or sys-
tems could be damaged.
The fuses in your vehicle serve to close down faulty circuits. If a fuse blows, all the compo- nents on the circuit and their functions stop
operating.
Blown fuses must be replaced with fuses of
the same rating, which you can recognize by
the color and value. The fuse ratings are listed in the fuse allocation chart.
If a newly inserted fuse also blows, have the
cause traced and rectified at a qualified spe-
cialist workshop, e.g. an authorized
Mercedes-Benz Center. 298
FusesBreakdown assistance

X
Step 1: Locate the statement "The com-
bined weight of occupants and cargo
should never exceed XXX kg or XXX lbs." on your vehicle’s Tire and Loading Information
placard.
X Step 2: Determine the combined weight of
the driver and passengers that will be riding
in your vehicle.
X Step 3: Subtract the combined weight of
the driver and passengers from XXX kilo-
grams or XXX lbs.
X Step 4: The resulting figure equals the
available amount of cargo and luggage load
capacity. For example, if the "XXX" amount
equals 1400 lbs and there will be five 150
lbs passengers in your vehicle, the amount
of available cargo and luggage load capa-
city is 650 lbs (1 400 - 750 (5 x 150) = 650
lbs).
X Step 5: Determine the combined weight of
luggage and cargo being loaded on the
vehicle. That weight may not safely exceed the available cargo and luggage load capa-city calculated in step 4.
X Step 6 (if applicable): If your vehicle will
be towing a trailer, load from your trailer
will be transferred to your vehicle. Refer to
this Operator's Manual to determine how
this reduces the available cargo and lug-
gage load capacity of your vehicle
(Y page 316). 314
Loading the vehicleWheels and tires

Example 1 Example 2 Example 3
Step 3 Permissible load and
trailer load/nose-
weight (maximum
permissible load rat-
ing from the Tire and Loading Information
placard minus the
gross weight of all
occupants) 1500 lbs
(680 kg) -
750 lbs (340 kg)
= 750 lbs
(340 kg) 1500 lbs
(680 kg) –
540 lbs (245 kg)
= 960 lbs
(435 kg) 1500 lbs
(680 kg) -
150 lbs (68 kg) =
1350 lbs
(612 kg) The greater the combined weight of the occupants, the lower the maximum luggage load.
Further information can be found under "Towing a trailer" (Y page 316).Vehicle identification plate
Even if you have calculated the total cargo
carefully, you should still make sure that the
gross vehicle weight rating and the gross axle weight rating are not exceeded. Details can
be found on the vehicle identification plate on the B-pillar on the driver's side of the vehicle
(Y page 312).
Permissible Gross Vehicle Weight Rating
(GVWR): the gross weight of the vehicle, all
passengers, load and trailer load/noseweight (if applicable) must not exceed the permissi-
ble gross vehicle weight.
Gross Axle Weight Rating (GAWR): the
maximum permissible weight that can be car- ried by one axle (front or rear axle).
To ensure that your vehicle does not exceed
the maximum permissible values (gross vehi-
cle weight and maximum gross axle weight
rating), have your loaded vehicle (including
driver, occupants, cargo, and full trailer load if applicable) weighed on a suitable vehicle
weighbridge. Trailer load/noseweight
Your Mercedes-Benz has been designed pri-
marily to carry passengers and their luggage.
Mercedes-Benz does not recommend towing
a trailer with your vehicle. Maximum load rating
Do not overload the tires by exceeding the
specified load limit. The maximum permissi-
ble load can be found on the vehicle's Tire and Loading Information placard on the B-pillar onthe driver's side (Y page 312). i
The actual values for tires are vehicle-
specific and may deviate from the values in
the illustration.
Maximum tire load 0043is the maximum per-
missible weight for which the tire is approved. 316
Maximum load ratingWheels and tires