2015 MERCEDES-BENZ C-Class COUPE display

Folding the seat backrest back
X
Move the driver's or front-passenger seat
forward if necessary.
! Make sure that the seat belt does not
become trapped when folding the rear seat backrest back. Otherwise, it could be dam-
aged.
X Fold rear seat backrest 0043back until it
engages.
If the rear seat backrest is not engaged and
locked, this will be shown in the multifunc-
tion display in the instrument cluster. A
warning tone also sounds.
i You should always engage the rear seat
backrests if you do not need the through-
loading feature. This will prevent unauthor-
ized access to the trunk from the vehicle
interior.
X Move the driver's or front-passenger seat
back if necessary. Securing cargo
Cargo tie-down rings Observe the following notes on securing
loads:
R Observe the loading guidelines
(Y page 248).
R Secure the load using the cargo tie-down
rings.
R Distribute the load on the cargo tie down
rings evenly. R
Do not use elastic straps or nets to secure
a load, as these are only intended as an
anti-slip protection for light loads.
R Do not route tie-downs across sharp edges
or corners.
R Pad sharp edges for protection.
There are four cargo tie down rings in the
trunk. Vehicle with through-loading feature in the rear
bench seat
0043
Cargo tie-down rings
Bag hook G
WARNING
The bag hooks cannot restrain heavy objects
or items of luggage. Objects or items of lug-
gage could be flung around and thereby hit
vehicle occupants when braking or abruptly
changing directions. There is a risk of injury.
Only hang light objects on the bag hooks.
Never hang hard, sharp-edged or fragile
objects on the bag hooks.
! The bag hook can bear a maximum load of
11lbs (5kg) and should not be used to
secure a load. Stowage areas
251Stowage and featu res Z

General notes
An emergency call is dialed automatically if an
air bag or Emergency Tensioning Device is
triggered.
i You cannot end an automatically trig-
gered emergency call yourself.
An emergency call can also be initiated man-
ually.
As soon as the emergency call has been ini-
tiated, the indicator lamp in the SOS button
flashes. The multifunction display shows the
Connecting Call
Connecting Call message.
The audio output is muted.
Once the connection has been made, the
Call Connected Call Connected message appears in the
multifunction display.
All important information on the emergency is transmitted, for example:
R current location of the vehicle (as deter-
mined by the GPS system)
R vehicle identification number
R information on the severity of the accident
Shortly after the emergency call has been ini- tiated, a voice connection is automatically
established between the Customer Assis-
tance Center and the vehicle occupants.
R If the vehicle occupants respond, the
Mercedes-Benz Customer Assistance Cen-
ter attempts to get more information on the emergency.
R If there is no response from the vehicle
occupants, an ambulance is immediately
sent to the vehicle.
If no voice connection can be established to
the Mercedes-Benz Customer Assistance
Center, the system has been unable to initiate an emergency call.
This can occur, for example, if the relevant
mobile phone network is not available. The
indicator lamp in the SOS button flashes con- tinuously.
The Call Failed
Call Failed message appears in the
multifunction display and must be confirmed. In this case, summon assistance by other
means.
Making an emergency call
X
To initiate an emergency call manually:
press cover 0043briefly to open.
X Press SOS button 0044briefly.
The indicator lamp in SOS button 0044
flashes until the emergency call is conclu-
ded.
X Wait for a voice connection to the
Mercedes-Benz Customer Assistance Cen-
ter.
X After the emergency call, close cover 0043.
i If the mobile phone network is unavaila-
ble, mbrace will not be able to make the
emergency call. If you leave the vehicle
immediately after pressing the SOS button,
you will not know whether mbrace placed
the emergency call. In this case, always
summon assistance by other means.
Roadside Assistance button 260
FeaturesStowage and features

X
Press Roadside Assistance button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in Roadside Assistance
button 0043flashes while the call is active.
The multifunction display shows the Con‐
Con‐
necting Call
necting Call message. The audio output
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected nected message appears in the multifunction
display.
If a mobile phone network and GPS reception are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
From the vehicle remote malfunction diagno- sis, the Mercedes-Benz Customer Assistance
Center can ascertain the nature of the prob-
lem (Y page 264).
The Mercedes-Benz Customer Assistance
Center either sends a qualified Mercedes-
Benz technician or makes arrangements for
your vehicle to be transported to the nearest
authorized Mercedes-Benz Center.
You may be charged for services such as
repair work and/or towing.
Further details are available in your mbrace
manual. i
The system has not been able to initiate a
Roadside Assistance call, if:
R the indicator lamp for Roadside Assis-
tance call button 0043is flashing continu-
ously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND.
MB Info call button X
Press MB Info call button 0043.
This initiates a call to the Mercedes-Benz
Customer Assistance Center.
The indicator lamp in MB Info call button 0043
flashes while the connection is being made.
The multifunction display shows the Con‐ Con‐
necting
necting Call
Callmessage. The audio system
is muted.
If a connection can be made, the Call Con‐
Call Con‐
nected
nected message appears in the multifunction
display. Features
261Stowage and features Z

If a mobile phone network and GPS reception
are available, the system transfers data to the
Mercedes-Benz Customer Assistance Center, for example:
R current location of the vehicle
R vehicle identification number
i The audio system or COMAND display
indicates that a call is active. During the
call, you can change to the navigation menu
by pressing the NAVI button on COMAND,
for example.
Voice output is not available.
A voice connection is established between
the Mercedes-Benz Customer Assistance
Center and the vehicle occupants.
You receive information about operating your vehicle, about the nearest authorized
Mercedes-Benz Center and about other prod-
ucts and services from Mercedes-Benz.
USA only: you can find further information on
the mbrace system under "Owners Online" at
http://www.mbusa.com.
i The system has not been able to initiate
an MB Info call, if:
R the indicator lamp in MB Info call but-
ton 0043is flashing continuously.
R no voice connection to the Mercedes-
Benz Customer Assistance Center was
established.
This can occur if the relevant mobile phone network is not available, for example.
The Call Failed
Call Failed message appears in the
multifunction display.
X To end a call: press the0076button on the
multifunction steering wheel.
or
X Press the corresponding button for ending
a phone call on the audio system or on
COMAND. Call priority When service calls are active, e.g. Roadside
Assistance or MB Info calls, an emergency
call can still be initiated. In this case, an emer-
gency call will take priority and override all
other active calls.
The indicator lamp of the respective button
flashes until the call is ended.
An emergency call can only be terminated by the Mercedes-Benz Customer Assistance
Center.
All other calls can be ended by pressing:
R the 0076 button on the multifunction steer-
ing wheel
R the corresponding button on the audio sys-
tem or on COMAND for ending a telephone
call
i When a call is initiated, the audio system
is muted. The mobile phone is no longer
connected to COMAND. However, if you
want to use your mobile phone, do so only
when the vehicle is stationary and in a safe
location.
Downloading destinations in COMAND Downloading destinations
Downloading destinations gives you access
to a database with over 15 million points of
interest (POIs). These can be downloaded on
the navigation system in your vehicle. If you
know the destination, the address can be
downloaded. Alternatively, you can obtain the
location of Points of Interest (POIs)/impor-
tant destinations in the vicinity.
You are prompted to confirm route guidance
to the address entered.
The system calculates the route and subse-
quently starts the route guidance with the
address entered.
i If you select
No
No, the address can be saved
in the address book.
i The destination download function is
available if the relevant mobile phone net- 262
FeaturesStowage and features

USA only: alternatively, the vehicle can be
locked via:
R the Internet, under the "Owners Online"
section
R the telephone application (e. g. for iPhone ®
,
Android)
To do this, you will need your identification
number and password.
i The vehicle remote closing feature is
available when the relevant mobile phone
network is available and data connection is
possible.
Stolen vehicle recovery service If your vehicle has been stolen:
X Notify the police.
The police will issue a numbered incident
report.
X This number will be forwarded to the
Mercedes-Benz Customer Assistance Cen-
ter together with your PIN.
The Mercedes-Benz Customer Assistance
Center then tries to locate the system. The Mercedes-Benz Customer Assistance Cen-ter contacts you and the local law enforce-
ment agency if the vehicle is located.
However, only the law enforcement agency is informed of the location of the vehicle.
i If the anti-theft alarm system is activated
for longer than 30 seconds, the Mercedes-
Benz Customer Assistance Center is auto-
matically notified.
Vehicle remote malfunction diagnosis With the vehicle remote malfunction diagno-
sis (Vehicle Health Check), the Customer
Assistance center can provide improved sup-
port for problems with your vehicle. During anexisting call, vehicle data is transferred to the
Customer Assistance Center. The customer
service representative can use the received
data to decide what kind of assistance is
required. You are then, for example, guided to the nearest authorized Mercedes-Benz Cen-
ter or a recovery vehicle is called.
If vehicle data needs to be transferred during
an MB Info call or a Roadside Assistance call, this is initiated by the Customer Assistance
Center. You will see the Roadside Assis‐
Roadside Assis‐
tance Connected tance Connected message in the COMAND
display. If the vehicle remote malfunction
diagnosis can be started, the Request for
Request for
vehicle diagnosis received. Start
vehicle diagnosis received. Start
vehicle diagnosis? vehicle diagnosis? message appears in
the display.
X Confirm the message with Yes
Yes.
X When the Vehicle Diagnosis Please
Vehicle Diagnosis Please
start ignition
start ignition message appears, turn
the SmartKey to position 2in the ignition
lock (Y page 133).
X When the Please
Pleasefollow
followthe
theinstruc‐
instruc‐
tions received by phone and move
tions received by phone and move
your vehicle to a safe position. your vehicle to a safe position.
message appears, follow the customer ser-
vice representative's instructions.
The message in the display disappears.
If you select Cancel Cancel, the vehicle remote
malfunction diagnosis is canceled com-
pletely.
The vehicle operating state check begins.
You will see the Vehicle diagnosis Vehicle diagnosis
activated.
activated. message.
When the diagnosis is completed, the Send
Send
vehicle diagnostics data//(Voice
vehicle diagnostics data//(Voice
connection may be//interrupted dur‐ connection may be//interrupted dur‐
ing ing data
data transfer)
transfer) message appears. The
vehicle data can now be sent to the Customer Assistance center.
X Press OK
OKto confirm the message.
The voice connection with the Customer
Assistance Center is terminated.
You will see the Vehicle Diagnosis: Vehicle Diagnosis:
Transferring data...
Transferring data... message.
The vehicle data is sent to the Customer
Assistance Center.
Depending on what the customer service rep-
resentative agreed with you, the voice con-
nection is re-established after the transfer is 264
FeaturesStowage and features

complete. If necessary, you will be contacted
at a later time by another means, e.g. by e-
mail or phone.
Another function of the vehicle remote mal-
function diagnosis is the transfer of service
data to the Customer Assistance Center. If a
service is overdue, the COMAND display
shows a message about various special offers at your workshop.
USA only: this information can also be called
up under "Owners Online" at http://
www.mbusa.com.
Information on Roadside Assistance
(Y page 23).
Downloading routes Downloading routes allows you to transfer
and save predefined routes in the navigation
system. To do this, an SD memory card must
be inserted into the COMAND system. If no
SD memory card is inserted, you must insert
the card into the card slot on the COMAND
system before saving.
A route can be prepared and sent either by a
customer service representative or via the
mbrace portal on the Internet.
Each route can include up to 20 way points.
Once a route has been received by the navi-
gation system, you will see the name>
name> has
hasbeen
been saved
saved to
tomemory
memory card.
card.
Do
Do you
you want
want to
tostart
start route
routeguidance?
guidance?
message in the COMAND display. The route is
saved to the SD memory card.
X To start route guidance: selectYes
Yes.
An overview of the route is shown in the
display.
i If you select
No
No, the saved route can be
called up later via the navigation menu.
X Select Start Start.
Route guidance is started.
i Downloaded and saved data can be called
up again in COMAND.
You can find further information in the sep-
arate COMAND Operating Instructions. Speed alert You can define the upper speed limit, which
must not be exceeded by the vehicle.
If this selected speed is exceeded by the vehi-
cle, a message will be sent to the Customer
Assistance Center. The Customer Assistance
Center then forwards this information to you.
You can select the way in which you receive
this information beforehand. Possible options
include text message, e-mail or an automated call.
The data you receive contains the following
information:
R the location where the speed limit was
exceeded
R the time at which the speed limit was
exceeded
R the selected speed limit which was excee-
ded
Geo fencing Geo fencing allows you to select areas which
the vehicle should not enter or leave. You will be informed if the vehicle crosses the boun-
daries of the selected areas. You can select
the way in which you receive this information
beforehand. Possible options include text
message, e-mail or an automated call.
The area can be determined as either a circle
or a polygon with a maximum of ten corners.
You can specify up to ten areas simultane-
ously. Different settings are possible for each area.
USA only: these settings can be called up
under "Owners Online" at http://
www.mbusa.com.
Alternatively, you can trigger an MB Info call
and inform the customer service representa-
tive that you wish to activate geo fencing.
Currently inactive areas can be activated by
text message. Features
265Stowage and features Z

X
Replace cap 0043on the filler neck and turn
clockwise.
Ensure that the cap locks into place
securely.
X Check the oil level again with the oil dip-
stick (Y page 273).
Further information on engine oil
(Y page 345). Checking and adding other service
products
Checking coolant level G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. G
WARNING
The engine cooling system is pressurized, par- ticularly when the engine is warm. When
opening the cap, you could be scalded by hotcoolant spraying out. There is a risk of injury.
Let the engine cool down before opening the
cap. Wear eye and hand protection when
opening the cap. Open the cap slowly half a
turn to allow pressure to escape.
Only check the coolant level when the vehicle
is on a level surface and the engine has cooled down.
X Turn the SmartKey to position 2in the igni-
tion lock (Y page 133).
On vehicles with KEYLESS-GO, press the
Start/Stop button twice (Y page 134).
X Check the coolant temperature display in
the instrument cluster.
The coolant temperature must be below
158 ‡ (70 †). X
Slowly turn cap 0043half a turn counter-
clockwise and allow excess pressure to
escape.
X Turn cap 0043further counter-clockwise and
remove it.
If the coolant is at the level of marker bar 0087
in the filler neck when cold, there is enough coolant in coolant expansion tank 0044.
If the coolant level is approximately 0.6 in
(1.5 cm) above marker bar 0087in the fuel
filler neck when warm, there is enough
coolant in expansion tank 0044.
X If necessary, add coolant that has been tes-
ted and approved by Mercedes-Benz.
X Replace cap 0043and turn it clockwise as far
as it will go.
For further information on coolant, see
(Y page 347).
Adding washer fluid to the windshield
washer system/headlamp cleaning
system G
WARNING
Certain components in the engine compart-
ment, such as the engine, radiator and parts
of the exhaust system, can become very hot.
Working in the engine compartment poses a
risk of injury.
Where possible, let the engine cool down and touch only the components described in the
following. Engine compartment
275Maintenance and care Z

G
WARNING
Windshield washer concentrate could ignite if it comes into contact with hot engine compo-
nents or the exhaust system. There is a risk of
fire and injury.
Make sure that no windshield washer con-
centrate is spilled next to the filler neck. X
To open: pull cap0043upwards by the tab.
X Add the premixed washer fluid.
X To close: press cap 0043onto the filler neck
until it engages.
The washer fluid reservoir is used for both the
windshield washer system and the headlamp
cleaning system.
On vehicles with the headlamp cleaning sys-
tem, the recommended minimum washer
fluid level is 3.5 liters.
On vehicles without a headlamp cleaning sys- tem, the recommended minimum washer
fluid level is 1 liter.
If the washer fluid level drops below 1 liter, a message appears in the multifunction display
prompting you to refill the washer fluid
(Y page 231).
Further information on windshield washer
fluid/antifreeze (Y page 348).ASSYST PLUS
Service messages
The ASSYST PLUS service interval display
informs you of the next service due date. Information on the type of service and service
intervals (see the separate Maintenance
Booklet).
You can obtain further information from an
authorized Mercedes-Benz Center or at
http://www.mbusa.com (USA only).
i The ASSYST PLUS service interval display
does not show any information on the
engine oil level. Observe the notes on the
engine oil level (Y page 273).
The multifunction display shows a service
message for several seconds, e.g.:
R Service A in .. Days
Service A in .. Days
R Service A Due Service A Due
R Service A Exceeded by ... Days
Service A Exceeded by ... Days
Depending on the operating conditions of the vehicle, the remaining time or distance until
the next service due date is displayed.
The letter A Aor B
B, possibly in connection with a
number or another letter, shows the type of
service. A Astands for a minor service and B
Bfor
a major service.
You can obtain further information from an
authorized Mercedes-Benz Center.
The ASSYST PLUS service interval display
does not take into account any periods of
time during which the battery is disconnec-
ted.
Maintaining the time-dependent service
schedule:
X Note down the service due date displayed
in the multifunction display before discon-
necting the battery.
or
X After reconnecting the battery, subtract
the battery disconnection periods from the
service date shown on the display. Hiding a service message
X Press the 0038or0076 button on the steer-
ing wheel. 276
ASSYST PLUSMaintenance and care