Problems with the rear window defroster
Problem
Possible causes/consequences and
0050
0050Solutions The rear window
defroster has deactiva-
ted prematurely or can-
not be activated. The battery has not been sufficiently charged.
X Switch off any consumers that are not required, e.g. reading
lamps, interior lighting or the seat heating.
When the battery is sufficiently charged, the rear window
defroster can be activated again. Activating/deactivating air-recircula-
tion mode
General notes You can deactivate the flow of fresh air if
unpleasant odors are entering the vehicle
from outside. The air already inside the vehi-
cle will then be recirculated.
If you switch on air-recirculation mode, the
windows can fog up more quickly, in particu-
lar at low temperatures. Only use air-recircu-
lation mode briefly to prevent the windows
from fogging up.
Activating/deactivating X
Turn the SmartKey to position 2in the igni-
tion lock (Y page 133).
X To activate: press the0072button.
The indicator lamp in the 0072button lights
up.
i Air-recirculation mode is activated auto-
matically at high outside temperatures.
When air-recirculation mode is activated
automatically, the indicator lamp in the
0072 button is not lit.
Outside air is added after about
30 minutes.
X To deactivate: press the0072button.
The indicator lamp in the 0072button goes
out. Setting the air vents
Important safety notes
G
WARNING
Very hot or very cold air can flow from the air vents. This could result in burns or frostbite in the immediate vicinity of the air vents. There
is a risk of injury.
Make sure that all vehicle occupants always
maintain a sufficient distance to the air out-
lets. If necessary, redirect the airflow to
another area of the vehicle interior.
In order to ensure the direct flow of fresh air
through the air vents into the vehicle interior,
please observe the following notes:
R never cover the air vents or air intake grilles
in the vehicle interior.
i For virtually draft-free ventilation, adjust
the sliders of the air vents to the center
position. Setting the air vents
129Climate control Z
Driving
Important safety notes
G
WARNING
Objects in the driver's footwell can restrict the pedal travel or obstruct a depressed pedal.
The operating and road safety of the vehicle is
jeopardized. There is a risk of an accident.
Make sure that all objects in the vehicle are
stowed correctly, and that they cannot enter
the driver's footwell. Install the floormats
securely and as specified in order to ensure
sufficient clearance for the pedals. Do not use loose floormats and do not place floormats on
top of one another. G
WARNING
Unsuitable footwear can hinder correct usage of the pedals, e.g.:
R shoes with thick soles
R shoes with high heels
R slippers
There is a risk of an accident.
Wear suitable footwear to ensure correct
usage of the pedals. G
WARNING
If you switch off the ignition while driving,
safety-relevant functions are only available
with limitations, or not at all. This could affect, for example, the power steering and the brake
boosting effect. You will require considerably
more effort to steer and brake. There is a risk of an accident.
Do not switch off the ignition while driving. G
WARNING
If the parking brake has not been fully
released when driving, the parking brake can:
R overheat and cause a fire
R lose its hold function.
There is a risk of fire and an accident. Release
the parking brake fully before driving off. !
Warm up the engine quickly. Do not use
the engine's full performance until it has
reached operating temperature.
Only shift the automatic transmission to
the desired drive position when the vehicle
is stationary.
Where possible, avoid spinning the drive
wheels when pulling away on slippery
roads. You could otherwise damage the
drive train.
! AMG vehicles:
at low engine oil temper-
atures below 68 ‡ (+20 †), the maximum
engine speed is restricted in order to pro-
tect the engine. To protect the engine and
maintain smooth engine operation, avoid
driving at full throttle when the engine is
cold. SmartKey positions
SmartKey 005A
To remove the SmartKey
(shift the transmission to position P)
0047 Power supply for some consumers, such
as the windshield wipers
0048 Ignition (power supply for all consumers)
and drive position
0049 To start the engine
The steering is locked when you remove the
SmartKey from the ignition lock.
i The SmartKey can be turned in the igni-
tion lock even if it is not the correct Smart- Driving
133Driving and pa rking Z
X
To switch on the ignition: press Start/
Stop button 0043twice.
i The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button 0043once
when in this position.
As soon as the ignition is switched on, all the
indicator lamps in the instrument cluster light up. If an indicator lamp does not go out afterstarting the engine or lights up while driving,
see (Y page 235). Starting the engine
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open the doors, thus endangering other
people or road users.
R get out and disrupt traffic.
R operate the vehicle's equipment.
Additionally, children could set the vehicle in
motion if, for example, they:
R release the parking brake.
R shifting the automatic transmission out of
park position P
R Start the engine.
There is a risk of an accident and injury.
When leaving the vehicle, always take the
SmartKey with you and lock the vehicle. Never
leave children or animals unattended in the
vehicle. Always keep the SmartKey out of
reach of children. G
WARNING
Combustion engines emit poisonous exhaust
gases such as carbon monoxide. Inhaling
these exhaust gases leads to poisoning. There is a risk of fatal injury. Therefore never leave
the engine running in enclosed spaces with-
out sufficient ventilation. G
WARNING
Flammable materials introduced through
environmental influence or by animals can
ignite if in contact with the exhaust system or parts of the engine that heat up. There is a risk
of fire.
Carry out regular checks to make sure that
there are no flammable foreign materials in
the engine compartment or in the exhaust
system.
! Do not depress the accelerator when
starting the engine.
General notes i
The catalytic converter is preheated for
up to 30 second s after a cold start. The
sound of the engine may change during this
time.
Automatic transmission X
Shift the transmission to position P.
The transmission position display in the
multifunction display shows P.
i You can also start the engine when the
transmission is in position N.
Starting procedure with the SmartKey i
To start the engine using the SmartKey
instead of KEYLESS-GO, pull the Start/
Stop button out of the ignition lock.
X Turn the SmartKey to position 3in the igni-
tion lock (Y page 133) and release it as
soon as the engine is running.
Using KEYLESS-GO to start the engine You can start the engine if a valid SmartKey
with the integrated KEYLESS-GO function is in
the vehicle. Always take the SmartKey with
you when leaving the vehicle, even if you only
leave it for a short time. Pay attention to the
important safety notes. Driving
135Driving an d parking Z
i
The Start/Stop button can be used to
start the vehicle without inserting the
SmartKey into the ignition lock. The Start/
Stop button must be inserted in the ignition
lock and the SmartKey must be in the vehi-
cle.
X Depress the brake pedal and keep it
depressed.
X Press the Start/Stop button once
(Y page 134).
The engine starts. Pulling away
Automatic transmission G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate.
i It is only possible to shift the transmission
from position Pto the desired position if
you depress the brake pedal. Only then is
the selector lever lock released.
X Depress the brake pedal and keep it
depressed.
X Shift the transmission to position Dor R.
X Release the parking brake (Y page 152).
X Release the brake pedal.
X Carefully depress the accelerator pedal.
! If a warning tone sounds and the
Release Park. Brake
Release Park. Brake message appears
in the multifunction display, the parking
brake is still applied. Release the parking
brake.
i The vehicle locks centrally once you have
pulled away. The locking knobs in the doors
drop down. You can open the doors from the inside at
any time.
You can also deactivate the automatic lock-
ing feature (Y page 203).
i Upshifts take place at higher engine
speeds after a cold start. This helps the
catalytic converter to reach its operating
temperature more quickly.
Hill start assist Hill start assist helps you when pulling away
forwards or in reverse on an uphill gradient. It
holds the vehicle for a short time after you
have removed your foot from the brake pedal. This gives you enough time to move your footfrom the brake pedal to the accelerator pedal
and to depress it before the vehicle begins to roll. G
WARNING
After a short time, hill start assist will no lon-
ger brake your vehicle and it could roll away.
There is a risk of an accident and injury.
Therefore, quickly move your foot from the
brake pedal to the accelerator pedal. Never
leave the vehicle when it is held by hill start
assist.
X Take your foot off the brake pedal.
The vehicle is then held for about a second.
X Pull away.
Hill start assist is not active if: R you are pulling away on a level road or on a
downhill gradient.
R the transmission is in position N.
R the parking brake is applied.
R ESP ®
is malfunctioning. ECO start/stop function
Introduction The ECO start/stop function switches the
engine off automatically if the vehicle is stop-
ped under certain conditions. 136
DrivingDriving and parking
The engine starts automatically when the
driver wants to pull away again. The ECO
start/stop function thereby helps you to
reduce the fuel consumption and emissions
of your vehicle.
Important safety notes G
WARNING
If the engine is switched off automatically and you exit the vehicle, the engine is restarted
automatically. The vehicle may begin moving. There is a risk of accident and injury.
If you wish to exit the vehicle, always turn off
the ignition and secure the vehicle against
rolling away.
General notes C 250 and C 250 Sport
If the
00A7 symbol is shown in green in the
multifunction display, the ECO start/stop
function switches the engine off automati-
cally if the vehicle stops moving.
Every time you switch on the engine using the
SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
If the ECO start/stop function has been man- ually deactivated (Y page 139) or a malfunc-
tion has caused the system to be deactivated, the 00A7 symbol is not displayed.
C 350 and C 350 4MATIC
If the engine has been switched off automat-
ically by the ECO start/stop function, the
00A7 symbol is shown in the multifunction
display.
Every time you switch on the engine using the SmartKey or the Start/Stop button, the ECO
start/stop function is activated.
Automatic engine switch-off C 250 and C 250 Sport
If the vehicle is braked to a standstill in
Dor N,
the ECO start/stop function switches off the engine automatically. The ECO start/stop function is operational
and the
00A7symbol is displayed in green in
the multifunction display, if:
R the indicator lamp in the ECO button is lit
green.
R the outside temperature is within the range
that is suitable for the system.
R the engine is at normal operating temper-
ature.
R the set temperature for the vehicle interior
has been reached.
R the battery is sufficiently charged.
R the system detects that the windshield is
not fogged up when the air-conditioning
system is switched on.
R the hood is closed.
R the driver's door is closed and the driver's
seat belt is fastened.
If the conditions for automatic engine switch- off are not all fulfilled, the 00A7symbol is
shown in yellow.
i All of the vehicle's systems remain active
when the engine is stopped automatically.
i The HOLD function can be activated if the
engine has been switched off automati-
cally. It is then not necessary to continue
applying the brakes during the automatic
stop phase. When you depress the accel-
erator pedal, the engine starts automati-
cally and the braking effect of the HOLD
function is deactivated.
i The engine can be switched off automat-
ically a maximum of four times (first stop
and three subsequent stops) in succession.
The 00A7 symbol is shown in yellow in the
multifunction display after the engine has
been started automatically for the fourth
time. When the 00A7symbol is shown in
green in the multifunction display, auto-
matic engine switch-off is again possible. Driving
137Driving and parking Z
Problem
Possible causes/consequences and
0050
0050Solutions The engine is not run-
ning smoothly and is
misfiring. There is a malfunction in the engine electronics or in a mechanical
component of the engine management system.
X Only depress the accelerator pedal slightly.
X Have the cause rectified immediately at a qualified specialist
workshop.
Otherwise, non-combusted fuel may get into the catalytic con-
verter and damage it. The coolant tempera-
ture gauge shows a
value above 248 ‡
(120 †). The coolant level is too low. The coolant is too hot and the engine
is no longer being cooled sufficiently.
X Stop as soon as possible and allow the engine and the coolant to
cool down.
X Check the coolant level (Y page 275). Observe the warning
notes as you do so and add coolant if necessary. Automatic transmission
Important safety notes
G
WARNING
If the engine speed is above the idling speed
and you engage transmission position Dor R,
the vehicle could pull away suddenly. There is a risk of an accident.
When engaging transmission position Dor R,
always firmly depress the brake pedal and do not simultaneously accelerate. G
WARNING
The automatic transmission switches to neu-
tral position Nwhen you switch off the engine.
The vehicle may roll away. There is a risk of an
accident.
After switching off the engine, always switch
to parking position P. Prevent the parked vehi-
cle from rolling away by applying the parking
brake. Selector lever
Overview of transmission positions Example: selector lever
005D
Park position with selector lever lock
005E Reverse gear
005C Neutral
005B Drive Automatic transmission
141Driving and parking Z
Problems with the transmission
Problem
Possible causes/consequences and
0050
0050Solutions The transmission has
problems shifting gear. The transmission is losing oil.
X Have the transmission checked at a qualified specialist work-
shop immediately. The acceleration ability
is deteriorating.
The transmission no
longer changes gear. The transmission is in emergency mode.
It is only possible to shift into
secondgear and reverse gear.
X Stop the vehicle.
X Shift the transmission to position P.
X Switch off the engine.
X Wait at least ten seconds before restarting the engine.
X Shift the transmission to position Dor R.
If D is selected, the transmission shifts into secondgear; ifRis
selected, the transmission shifts into reverse gear.
X Have the transmission checked at a qualified specialist work-
shop immediately. Releasing the parking lock manually
In the event of an electrical malfunction, it is
possible to release the selector lever lock
manually to move it out of position P. This is
the case, for example, if you wish to tow the
vehicle away. !
Do not use any sharp-edged objects to
remove the selector lever gaiter from the
center console. This could damage the
selector lever gaiter.
X Apply the parking brake.
X Pry off selector lever gaiter 0043with a flat,
blunt object (e.g. a screwdriver wrapped in cloth) from the right-hand edge. Pull selec-
tor lever gaiter 0043up and out.
X Press release button 0044down and simul-
taneously move the selector lever out of
position P.
The selector lever can now be moved freely
until it is returned to position P. Refueling
Important safety notes
G
WARNING
Fuel is highly flammable. If you handle fuel
incorrectly, there is a risk of fire and explo-
sion.
You must avoid fire, open flames, creating
sparks and smoking. Switch off the engine
and, if applicable, the auxiliary heating before refueling. G
WARNING
Fuel is poisonous and hazardous to health.
There is a risk of injury. 148
RefuelingDriving and parking
You must make sure that fuel does not come
into contact with your skin, eyes or clothing
and that it is not swallowed. Do not inhale fuel
vapors. Keep fuel away from children.
If you or others come into contact with fuel,
observe the following:
R Wash away fuel from skin immediately
using soap and water.
R If fuel comes into contact with your eyes,
immediately rinse them thoroughly with
clean water. Seek medical assistance with-
out delay.
R If fuel is swallowed, seek medical assis-
tance without delay. Do not induce vomit-
ing.
R Immediately change out of clothing which
has come into contact with fuel. G
WARNING
Electrostatic buildup can create sparks and
ignite fuel vapors. There is a risk of fire and
explosion.
Always touch the vehicle body before opening the fuel filler flap or touching the fuel pump
nozzle. Any existing electrostatic buildup is
thereby discharged.
! Do not use diesel to refuel vehicles with a
gasoline engine. Do not switch on the igni- tion if you accidentally refuel with the
wrong fuel. Otherwise, the fuel will enter
the fuel system. Even small amounts of the
wrong fuel could result in damage to the
fuel system and the engine. Notify a quali-
fied specialist workshop and have the fuel
tank and fuel lines drained completely.
! Overfilling the fuel tank could damage the
fuel system.
! Take care not to spill any fuel on painted
surfaces. You could otherwise damage the paintwork.
! Use a filter when refueling from a fuel can.
Otherwise, the fuel lines and/or injection
system could be blocked by particles from
the fuel can. Do not get into the vehicle again during the
refueling process. Otherwise, electrostatic
charge could build up again.
If you overfill the fuel tank, fuel could spray
out when the fuel pump nozzle is removed.
For further information on fuel and fuel quality
(Y page 343).
For further information on fuel and fuel qual-
ity, see the separate operating instructions. Refueling
Opening the fuel filler flap 0043
To open the fuel filler flap
0044 To insert the fuel filler cap
0087 Tire pressure table
0085 Fuel type to be used
X Switch the engine off.
X Remove the SmartKey from the ignition
lock.
X KEYLESS-GO: open the driver’s door.
This corresponds to SmartKey position 0:
"SmartKey removed".
The driver’s door can be closed again.
X Press the fuel filler flap in the direction of
arrow 0043.
The fuel filler flap opens slightly.
X Open the fuel filler flap fully.
X Turn the fuel filler flap counter-clockwise
and remove it.
X Insert the fuel filler cap into the holder
bracket on the inside of fuel filler flap 0044. Refueling
149Driving and parking Z