
X
Remove the wiper blade in the direction of
arrow ?away from the wiper arm.
Fitting the wiper blades X
Insert the new wiper blade into the wiper arm
in the direction of arrow :.X
Slide catch ;in the direction of arrow =
until it engages in the locking position with a
noticeable click.
X Make sure that the wiper blade is seated cor-
rectly.
X Fold the wiper arm back onto the windscreen. X
Remove protective film :of the service indi-
cator on the tip of the wiper blade.
If the colour of the service indicator changes
from black to yellow, the wiper blades should be replaced.
i The duration of the colour change varies
depending on the usage conditions.
Replacing the rear window wiper blade Removing the wiper blades
X
Remove the key from the ignition lock.
X Fold wiper arm :away from the rear window
until you feel it engage.
X Position wiper blade ;at a right angle to
wiper arm :.
X Hold wiper arm :and press wiper blade ;
in the direction of the arrow until it releases.
X Remove wiper blade ;.
Fitting a wiper blade
X Place new wiper blade ;onto wiper arm :.
X Hold wiper arm :and press wiper blade ;
in the opposite direction to the arrow until it
engages. Windscreen wipers
111Lights and windscreen wipers Z

X
Make sure that wiper blade ;is seated cor-
rectly.
X Position wiper blade ;parallel to wiper
arm :.
X Fold wiper arm :back onto the rear window. 112
Windscreen wipersLights and windscreen wipers

Problems with the windscreen wipers
Problem
Possible causes/consequences and
M
MSolutions The windscreen wipers
are jammed. Leaves or snow, for example, may be obstructing the windscreen
wiper movement. The wiper motor has been deactivated.
X For safety reasons, you should remove the key from the ignition
lock.
X Remove the cause of the obstruction.
X Switch the windscreen wipers back on. The windscreen wipers
fail completely. The windscreen wiper drive is malfunctioning.
X Select another wiper speed on the combination switch.
X Have the windscreen wipers checked at a qualified specialist work-
shop. The windscreen washer
fluid from the spray noz-
zles no longer hits the
centre of the wind-
screen. The spray nozzles are misaligned.
X Have the spray nozzles adjusted at a qualified specialist workshop. Windscreen wipers
113Lights and windscreen wipers Z

Windows misted up on the outside
X
Activate the windscreen wipers.
X Set the air distribution to PorO.
i You should only select this setting until the
windscreen is clear again. Rear window heating
General notes The rear window heating has a high current
draw. You should therefore switch it off as soon
as the window is clear. It otherwise switches off automatically after several minutes.
If the battery voltage is too low, the rear window
heating may switch off.
Switching on/off X
Turn the key to position 2in the ignition lock
(Y page 126).
X Press the ¤button.
The indicator lamp in the ¤button lights
up or goes out. Operating the climate control system
119Climate control

sufficient. If necessary, counteract the reduced
regenerative braking effect by applying the
brake yourself.
Before commencing your journey, ensure that
the charging cable required for charging the
high-voltage battery is in the vehicle. Key positions
Key g
To remove the key
1 Power supply for some consumers, such as
the windscreen wipers
2 Ignition (power supply for all consumers)
and drive position
3 To start the vehicle
i If the key does not belong to the vehicle, it
can still be turned in the ignition lock. How-
ever, the ignition will not be switched on. and
the drive system cannot be started.
Start/Stop button General notes
Vehicles with KEYLESS-GO are equipped with
keys featuring an integrated KEYLESS-GO func- tion and a detachable Start/Stop button.
A check which periodically establishes a radio
connection between the vehicle and the key
determines whether a valid key is in the vehicle. This occurs, for example, when starting the drivesystem.
When you insert the Start/Stop button into the
ignition lock, the system needs approximately
two seconds recognition time. You can then use the Start/Stop button.
Pressing the Start/Stop button several times in
succession corresponds to the different key positions in the ignition lock. This is only the
case if you are not depressing the brake pedal.
If you depress the brake pedal and press the
Start/Stop button, the drive system starts
immediately.
To start the vehicle without actively using the
key:
R the Start/Stop button must be inserted in the
ignition lock
R the key must be in the vehicle
R the vehicle must not be locked with the key or
KEYLESS-GO (Y page 72)
Do not keep the KEYLESS-GO key:
R with electronic devices, e.g. a mobile phone
or another key
R with metallic objects, e.g. coins or metal film
R inside metallic objects, e.g. a metal case
This can affect the functionality of KEYLESS-GO.
If you lock the vehicle with the key's remote
control or with KEYLESS-GO, after a short time:
R you will not be able to switch on the ignition
with the Start/Stop button
R you will not be able to start the drive system
with the Start/Stop button until the vehicle is
unlocked again
If you lock the vehicle centrally using the button
on the front door (Y page 79), you can continue
to start the drive system with the Start/Stop
button.
The drive system can be switched off while the
vehicle is in motion by pressing and holding the
Start/Stop button for three seconds.
Key positions with the Start/Stop button :
Start/Stop button
; Ignition lock
When you switch on the ignition, all of the indi-
cator lamps in the instrument cluster light up. 126
DrivingDriving and parking

Further information on situations where an indi-
cator lamp either fails to go out after starting the drive system or lights up while driving
(Y page 215).
If Start/Stop button :has not yet been
pressed, this corresponds to the key being
removed from the ignition.
X To switch on the power supply: press
Start/Stop button :once.
The power supply is switched on. You can now activate the windscreen wipers, for example.
The power supply is switched off again if:
R the driver's door is opened and
R you press Start/Stop button :twice when in
this position
X To switch on the ignition: press Start/Stop
button :twice.
The ignition is switched on.
If you press Start/Stop button :once when
in this position, the ignition is deactivated
again.
Removing the Start/Stop button
You can remove the Start/Stop button from the
ignition lock and start the vehicle as normal
using the key.
You can only switch between Start/Stop button
mode and key operation when the vehicle is sta- tionary.
You must also engage park position P.
X Remove Start/Stop button :from ignition
lock ;.
You do not have to remove the Start/Stop but-
ton from the ignition lock when you leave the
vehicle. You should, however, always take the
key with you when leaving the vehicle. As long as
the key is in the vehicle:
R the vehicle can be started using the Start/
Stop button
R the electrically powered equipment can be
operated Starting the vehicle
Important safety notes G
WARNING
If children are left unsupervised in the vehicle, they could:
R open doors, thereby endangering other per-
sons or road users
R get out and be struck by oncoming traffic
R operate vehicle equipment and become
trapped, for example
In addition, the children could also set the
vehicle in motion by, for example:
R releasing the parking brake
R shifting the transmission out of park posi-
tion P
R starting the vehicle's drive system
There is a risk of an accident and injury.
When leaving the vehicle, always take the key with you and lock the vehicle. Never leave
children and animals unattended in the vehi-
cle. Keep the keys out of the reach of children.
Vehicles with an electric motor generate signif- icantly less noise than vehicles with internal
combustion engines. As a result, your vehicle
may not be heard by other road users in certain
situations. This can happen, for example, when
you are parking and your vehicle is not seen by
other road users. This requires you to adopt a
particularly anticipatory driving style, as it is
necessary to allow for the possibility that other
road users may behave unpredictably.
The vehicle can be equipped with a sound gen-
erator. The sound generator is activated so that other road users can hear your vehicle better.
The sound generator is activated at speeds
under 30 km/h and switches off automatically
at higher speeds.
Starting procedure using the Start/
Stop button The Start/Stop button can be used to start the
vehicle manually without inserting the key into
the ignition lock. The key must be in the vehicle
and the Start/Stop button must be inserted in
the ignition lock. Driving
127Driving and parking Z

Display messages
Possible causes/consequences and
M
MSolutions Ð
Power steering mal‐ Power steering mal‐
function See Own‐ function See Own‐
er's Manual er's Manual The power steering assistance is faulty.
A warning tone also sounds.
G WARNING
You will need to use more force to steer.
There is a risk of an accident.
X Check whether you are able to apply the extra force required.
If you are able to steer safely:
X Drive on carefully.
X Consult a qualified specialist workshop immediately.
If you are unable to steer safely:
X Do not drive on.
X Consult a qualified specialist workshop. Telephone Telephone
No
Noservice
service Your vehicle is outside the network provider's transmitter/receiver
range.
X Wait until the mobile phone operational readiness symbol appears
in the multifunction display. ¥
Top up washer fluid Top up washer fluid The washer fluid level in the washer fluid reservoir has dropped below
the minimum.
X Top up the washer fluid (Y page 241).Wiper malfunction‐
Wiper malfunction‐
ing ing The windscreen wipers are defective.
X Consult a qualified specialist workshop. Hazard warning
Hazard warning
lamps malfunction‐ lamps malfunction‐
ing ing The hazard warning lamps are faulty.
X Consult a qualified specialist workshop. î
Charger cable con‐ Charger cable con‐
nected nected The charging cable is still connected to the vehicle socket.
X Remove the charging cable from vehicle socket. Key
Display messages
Possible causes/consequences and
M
MSolutions Â
Key Key
does
does not
notbelong
belong
to vehicle
to vehicle You have put the wrong key in the ignition lock.
X Use the correct key. Â
Replace key Replace key The key needs to be replaced.
X Consult a qualified specialist workshop. 212
Display
messagesOn-board computer and displays

Useful information
i This Owner's Manual describes all models,
series and optional equipment for your vehi-
cle that were available at the time of going to
press. National variations are possible. Note
that your vehicle may not be equipped with all
of the functions described. This is also the
case for systems and functions relevant to
safety.
i Read the information on qualified specialist
workshops: (Y page 23). Engine compartment
Bonnet
Important safety notes G
WARNING
An unlocked bonnet may open up when the
vehicle is in motion and block your view. There is a risk of an accident.
Never unlock the bonnet when driving. Before
every trip, ensure that the bonnet is locked. G
WARNING
When being opened and closed, the bonnet
may suddenly fall into the closed position.
There is a risk of injury to persons in the range of movement of the bonnet.
Open and close the bonnet only when nobody
is in the range of movement. G
WARNING
Certain components in the engine compart-
ment may be very hot, e.g. the drive system
and radiator. When carrying out work in the
engine compartment there is a risk of injury.
If possible, let the drive system cool down and only touch the components described in the
following. G
WARNING
There are moving components in the engine
compartment. Certain components may con-
tinue to move or suddenly move again even after the ignition has been switched off, e.g.
the radiator fan. There is a risk of injury.
If you have to carry out work in the engine
compartment:
R switch off the ignition
R never touch the dangerous areas surround-
ing moving components, e.g. the rotation
area of the fan
R remove jewellery and watches
R keep items of clothing and hair, for exam-
ple, away from moving parts.
Opening the bonnet G
WARNING
Certain components in the engine compart-
ment may be very hot, e.g. the drive system
and radiator. When carrying out work in the
engine compartment there is a risk of injury.
If possible, let the drive system cool down and only touch the components described in the
following. G
WARNING
When the bonnet is open, and the windscreen wipers are set in motion, you can be injured by
the wiper linkage. There is a risk of injury.
Always switch off the windscreen wipers and
the ignition before opening the bonnet.
! Make sure that the windscreen wipers are
not folded away from the windscreen. Other-
wise, you could damage the windscreen wip-
ers or the bonnet. Engine compartment
239Maintenance and care Z