2015 MAZDA MODEL CX-5 ECO mode

Black plate (457,1)
qAir Bag/Front Seat Belt
Pretensioner System Warning Beep
If a malfunction is detected in the air bag/
front seat belt pretensioner systems and
the warning light, a warning beep sound
will be heard for about 5 seconds every
minute.
The air bag and seat belt pretensioner
system warning beep sound will continue
to be heard for approximately 35 minutes.
Have your vehicle inspected at an
Authorized Mazda Dealer as soon as
possible.
WARNING
Do not drive the vehicle with the air
bag/front seat belt pretensioner system
warning beep sounding:Driving the vehicle with the air bag/
front seat belt pretensioner system
warning beep sounding is dangerous.
In a collision, the air bags and the
front seat belt pretensioner system
will not deploy and this could result
in death or serious injury.
Contact an Authorized Mazda Dealer
to have the vehicle inspected as soon
as possible.
qSeat Belt Warning Beep
If the driver's seat belt is not fastened
when the ignition is switched ON, a beep
sound will be heard for about 6 seconds.
If the driver or the front passenger's seat
belt is not fastened and the vehicle is
driven at a speed faster than about 20
km/h (12 mph), a beep sound will be
heard again for a specified period of time. NOTE
lSome models do not have the seat belt
warning function for the front passenger's
seat.
lPlacing heavy items on the front passenger
seat may cause the front passenger seat belt
warning function to operate depending on
the weight of the item.
lTo allow the front passenger seat weight
sensor to function properly, do not place
and sit on an additional seat cushion on the
front passenger seat. The sensor may not
function properly because the additional
seat cushion could cause sensor
interference.
lWhen a small child sits on the front
passenger seat, it is possible that the
warning beep will not operate.
q
Ignition Not Switched Off
(STOP) Warning Beep
If the driver's door is opened while the
ignition is switched to ACC, a continuous
beep sound will be heard to notify the
driver that the ignition has not been
switched off (STOP) (for vehicles with a
type A meter, messages are displayed in
the instrument cluster). Left in this
condition, the keyless entry system will
not operate, the car cannot be locked, and
the battery power will be depleted.
If Trouble Arises
Warning/Indicator Lights and Warning Sounds
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Customer Assistance (Canada)
qSatisfaction Review Process
Your complete and permanent satisfaction is of primary concern to Mazda. All Authorized
Mazda Dealers have both the knowledge and tools to keep your Mazda in top condition. In
our experience, any questions, problems, or complaints regarding the operation of your
Mazda or any other general service transactions are most effectively resolved by your
dealer. If the cause of your dissatisfaction cannot adequately be addressed by normal
dealership procedures, we recommend that you take the following steps:
qSTEP 1: Contact the Mazda Dealer
Discuss the matter with a member of dealership management. If the Service Manager has
already reviewed your concerns, contact the owner of the dealership or its General
Manager.
qSTEP 2: Contact the Mazda Regional Office
If you feel that you still require assistance, ask the dealer Service Manager to arrange for
you to meet the local Mazda Service Representative. If more expedient, contact Mazda
Canada Inc. Regional Office nearest you for such arrangements. Regional Office address
and phone numbers are shown (page 8-9).
qSTEP 3: Contact the Mazda Customer Relations Department
If still not substantially satisfied, contact the Customer Relations Department, Mazda
Canada Inc., 55 Vogell Road, Richmond Hill, Ontario, L4B 3K5 Canada TEL:1 (800) 263-
4680.
Provide the Department with the following information:
1. Your name, address and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (VIN). Refer to the “Vehicle Identification Labels ”page
of section 9 of this manual for the location of the VIN.
4. Purchase date
5. Present odometer reading
6. Your dealer's name and location
7. The nature of your problem and/or cause of dissatisfaction
The Department, in cooperation with the local Mazda Service Representative, will review
the case to determine if everything possible has been done to ensure your satisfaction.
Customer Information and Reporting Safety Defects
Customer Assistance
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Black plate (470,1)
Customer Assistance (Puerto Rico)
Your complete and permanent satisfaction is our business. That is why all Authorized
Mazda Dealers have the knowledge and the tools to keep your Mazda vehicle in top
condition.
If you have any questions or recommendations for improvement regarding the service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend that you take
the following steps:
qSTEP 1
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue. If your concern has not been resolved by the CUSTOMER RELATIONS,
SALES, SERVICE, or PARTS MANAGER, then please contact the GENERAL
MANAGER of the dealership or the OWNER.
qSTEP 2
If, after following STEP 1, you feel the need for further assistance, please contact your
area's Mazda representative (Indicated on the next page).
Please help us by providing the following information:
1. Your name, address, and telephone number
2. Year and model of vehicle
3. Vehicle Identification Number (17 digits, noted on your registration or title or located on
the upper driver's side corner of the dash)
4. Purchase date and current mileage
5. Your dealer's name and location
6. Your question(s)
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Customer Information and Reporting Safety Defects
Customer Assistance
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