2015 MAZDA MODEL 3 5-DOOR 6 servicing

8–10
Customer Information and Reporting Safety Defects
Customer Assistance
Customer Assistance (Mexico)
Your complete and permanent satisfaction is our business. We are here to serve you. All
Authorized Mazda Dealers have the knowledge and the tools to keep your M\
azda vehicle in
top condition.
If you have any questions or recommendations for improvement regarding t\
he service of
your Mazda vehicle or servicing by Mazda Dealer personnel, we recommend \
that you take
the following steps:
Contact Your Mazda Dealer
Discuss the matter with an Authorized Mazda Dealer. This is the quickest and best way to
address the issue.
 y If your concern has not been resolved by the CUSTOMER RELATIONS, SALES,
SERVICE, or PARTS MANAGER, then please contact the GENERAL MANAGER of
the dealership or the OWNER.
 y  If it becomes necessary to have the components or wiring system for the \
supplementary
restraint system modifi ed to accommodate a person with certain medical condition in
accordance with a certifi ed physician you must contact your dealership in order to avoid
the potential loss of the warranty of your vehicle which may occur if so\
me third party is
hired by the customer to make any modifi cations to this system.
Log on: at www.mazdamexico.com.mx
Answers to many questions, including how to locate or contact a local Ma\
zda dealership in
Mexico, can be found here.
E-mail: click on “Contactanos” at the top of the page at www.mazdamexico.com.mx
By phone at: 01 800 01 MAZDA (62932)
By letter at:
Attn: Customer Assistance
Mazda Motor de Mexico
Mario Pani #150, PB Col. Lomas de Santa Fe
Mexico, D.F. C.P. 05300
Del. Cuajimalpa de Morelos
Tel: Customer Assistance
01 800 01 MAZDA(62932).
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8–16
Customer Information and Reporting Safety Defects
Warranty
Outside the United States/Canada
Government regulations in the United States/Canada require that automobi\
les meet specifi c
emission regulations and safety standards. Therefore, vehicles built for use in the United
States/Canada may differ from those sold in other countries.
The differences may make it diffi cult or even impossible for your vehicle to receive
satisfactory servicing in other countries. We strongly recommend that you NOT take your
Mazda outside the United States/Canada.
United States
However, in the event that you are moving to Canada permanently, Mazda vehicles built
for use in the United States could be eligible for exportation to Canada\
with specifi c vehicle
modifi cations to comply with the Canadian Motor Vehicle Safety Standards (CMVSS).
Canada
However, in the event that you are moving to the United States permanently, Mazda vehicles
built for use in Canada could be eligible for exportation to the United \
States with specifi c
vehicle modifi cations to comply with the United States Federal Motor Vehicle Safety
Standards (FMVSS).
NOTE
The above is applicable for a permanent import/export situation and not \
related to travelers
on vacation.
You may have the following problems if you do take your vehicle outside o\
f the United
States/Canada:
 y  Recommended fuel may be unavailable. Any kind of leaded fuel or low-octane fuel will
affect vehicle performance and damage the emission controls and engine.
 y  Proper repair facilities, tools, testing equipment, and replacement part\
s may not be
available.
Please refer to your Manufacturer's Warranty Booklet for more information.
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8–17
Customer Information and Reporting Safety Defects
Warranty
Registering Your Vehicle in A Foreign Country (Except
United States and Canada)
Registering your vehicle in a foreign country may be problematic dependi\
ng on whether it
meets the specifi c emission and safety standards of the country in which the vehicle will\
be
driven. Consequently, your vehicle may require modifi cations at personal expense in order
to meet the regulations.
In addition, you should be aware of the following issues:
Satisfactory vehicle servicing may be diffi cult or impossible in another country.
The fuel specifi ed for your vehicle may be unavailable.
Parts, servicing techniques, and tools necessary to maintain and repair \
your vehicle may be
unavailable.
There might not be an Authorized Mazda Dealer in the country you plan to take your
vehicle.
The Mazda warranty is valid only in certain countries.
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