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•Seek andTune: Use as you normally would in media modes.
• PRESETS: Press and hold a numbered button to store a radio or
Sirius station. Press to recall the stored station.
• Eject: Eject a CD from the entertainment system.
• Climate control: Control the temperature, fan speed and settings of
the climate control system.
• MEDIA: Touch repeatedly to see all available media sources. If not
on an audio screen, the media change appears in the lower left status
bar.
Using Your Steering Wheel Controls
Depending on your vehicle and option package, you can use your
steering wheel controls to interact with the touchscreen system.
• VOL: Control the volume of audio output.
• VOICE: Press to start a voice session. Press again and hold to end a
voice session.
• SEEK andPHONE SEND:
• While in radio mode, press to seek between presets or press and
hold to seek between stations.
• While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
• While in phone mode, press to answer a call or switch between
calls.
• SEEK andPHONE END:
• While in radio mode, press to seek between presets or press and
hold to seek between stations.
• While in USB or CD mode, press to seek between stations or press
and hold to fast seek.
• While in phone mode, press to end a call or reject an incoming
call.
See the Steering Wheel chapter for more information.
Cleaning the Touchscreen Display
Use a clean, soft cloth such as one used for cleaning glasses. If dirt or
fingerprints are still visible, apply a small amount of alcohol to the cloth.
Do not pour or spray alcohol onto the display. Do not use detergent or
any type of solvent to clean the display.
Support
The SYNC support team is available to help you with any questions you
cannot answer on your own.
Monday-Saturday, 8:30am-9:00pm EST.
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•Any action that requires you to use a keyboard is restricted, such as
entering a navigation destination or editing information.
• All lists are limited so the user can view fewer entries (such as phone
contacts or recent phone call entries).
See the following chart for more specific examples:
Restricted Features
Cellular Phone Pairing a Bluetooth phone Adding phonebook contacts or uploading
phonebook contacts (from a USB)
List entries are limited for phone contacts and
recent phone call entries
System Functionality Editing the keypad code Enabling Valet Mode
Editing settings while the rear view camera or
Active Park Assist are active
Wi-Fi and Wireless Editing wireless settings Editing the list of wireless networks
Videos, Photos and
Graphics Playing video
Editing the screen’s wallpaper or adding new
wallpaper
Text Messages Composing text messages Viewing received text messages
Editing preset text messages
Navigation Using the keyboard to enter a destination Demo navigation route
Adding or Editing Address Book entries or
Avoid Areas
Privacy Information
When a cellular phone is connected to SYNC, the system creates a
profile within your vehicle that is linked to that cellular phone. This
profile is created in order to offer you more cellular features and to
operate more efficiently. Among other things, this profile may contain
data about your cellular phone book, text messages (read and unread),
and call history, including history of calls when your cell phone was not
connected to the system. In addition, if you connect a media device, the
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system creates and retains an index of supported media content. The
system also records a short development log of approximately
10 minutes of all recent system activity. The log profile and other system
data may be used to improve the system and help diagnose any problems
that may occur.
The cellular profile, media device index, and development log remain in
the vehicle unless you delete them and are generally accessible only in
the vehicle when the cellular phone or media player is connected. If you
no longer plan to use the system or the vehicle, we recommend you
perform a Master Reset to erase all stored information.
System data cannot be accessed without special equipment and access to
the vehicle’s SYNC module. Ford Motor Company and Ford of Canada do
not access the system data for any purpose other than as described
absent consent, a court order, or where required by law enforcement,
other government authorities, or other third parties acting with lawful
authority. Other parties may seek to access the information
independently of Ford Motor Company and Ford of Canada. For further
privacy information, see the sections on 911 Assist, Vehicle Health
Report, and Traffic, Directions and Information.
Privacy Notice for GPS Mapping with MyLincoln Mobile in the
United States and Canada
MyLincoln Mobile allows for GPS mapping when a vehicle is registered to
a MyLincoln Mobile account. To remove the vehicle from the account,
thereby removing GPS mapping ability, a Master Reset can be performed
in the vehicle. SeeSettingsin the MyLincoln Touch chapter.
Prior to transferring ownership of a vehicle, owners may choose to
execute a Master Reset or Factory Reset (completed via the MyLincoln
Mobile website). Either method will remove the vehicle from all
MyLincoln Mobile accounts.
It is recommended that new owners conduct a Master Reset upon taking
possession of the vehicle to remove it from any existing MyLincoln
Mobile accounts. The new owner can activate a MyLincoln Mobile
account by going to
http://support.lincoln.com/owner-services/mylincoln-mobile-app and
following the registration process.
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ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT
VEHICLE INFORMATION DISPLAY
The display is located on the right side of your instrument cluster. You
can use your steering wheel controls to view and make minor
adjustments to active modes without taking your hands off the wheel.
For example:
•In Entertainment mode, you can view what is now playing, change
the audio source (such as AM, FM and CD) and scroll through
memory presets.
• In Phone mode, you can accept or reject an incoming call, or make a
call by choosing from select menus within the Phone menu.
• If your vehicle is equipped with Navigation, you can view the current
route or cancel a route.
Note: If your vehicle is not equipped with Navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not true direction.
(For example, if the vehicle is traveling west, the middle of the compass
graphic displays west; north displays to the left of west though its true
direction is to the right of west).
Audio Sources and Memory Presets
Use the OKand arrow buttons on the right side of your steering wheel
to scroll through the available modes.
You can make selections from the menu by using the OKbutton. The
selection menu expands and different options appear.
• Press OKto enter the mode.
• Press the left or right arrows to make adjustments within the chosen
mode. Small white arrows appear in the menu you are in which
indicate that you can scroll in those directions to enter more menus.
• Press OKto confirm your selection.
Pressing the up and down arrow buttons in the current source screen
allows you to move through that source’s presets.
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Helpful Hints
•Make sure the interior of your vehicle is as quiet as possible. Wind
noise from open windows and road vibrations may prevent the system
from correctly recognizing spoken commands.
• After pressing the voice icon, wait until after the tone sounds and
Listening appears before saying a command. Any command spoken
prior to this does not register with the system.
• Speak naturally, without long pauses between words.
• At any time, you can interrupt the system while it is speaking by
pressing the voice icon.
Accessing a List of Available Commands
• If you use the touchscreen, press the Settings icon > Help>Voice
Command List.
• If you use the steering wheel control, press the voice icon. After the
tone, speak your command clearly.
Voice command list
“Audio list of commands”
“Bluetooth audio list of commands” “Browse list of commands”“CD list of commands”
“Climate control list of commands” “List of commands”
“Navigation list of commands”
*
“Phone list of commands” “Radio list of commands”
“SD card list of commands”
“Sirius satellite list of commands”
**
“Travel link list of commands”*
“USB list of commands”
“Voice instructions list of commands” “Voice settings list of commands” “Help”
*This command is only available when your vehicle is equipped with the
navigation system, and the navigation system SD card is in the card slot.
**This command is only available when you have an active Sirius satellite
radio subscription.
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Voice Settings
Voice settings allow you to customize the level of system interaction,
help and feedback. The system defaults to standard interaction that uses
candidate lists and confirmation prompts as these provide the highest
level of guidance and feedback.
Interaction Mode:Novice mode provides detailed interaction and
guidance while the advanced mode has less audible interaction and more
tone prompts.
Confirmation Prompts: The system uses these short questions to
confirm your voice request. If turned off, the system simply makes a best
guess as to what you requested. The system may still occasionally ask
you to confirm settings.
Phone/Media Candidate Lists: Candidate lists are lists of possible results
from your voice commands. The system creates these lists when it has the
same confidence level of several options based on your voice command.
To access these settings using the touchscreen:
1. Press the Settings icon > Settings>Voice Control.
2. Select from: •Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice commands: Press the voice icon. Wait for the prompt “Please say a
command”. Another tone sounds to let you know the system is
listening.
Voice settings using voice commands“Interaction Mode Novice”
“Interaction Mode Advanced” “Confirmation Prompts On”
“Confirmation Prompts Off”
“Phone Candidate Lists On”
“Phone Candidate Lists Off” “Media Candidate Lists On”
“Media Candidate Lists Off” “Help”
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Using Voice Commands with the Touchscreen Options
Your voice system has a dual mode feature which allows you to switch
between using voice commands and making on-screen selections. This is
available only when the system displays a list of candidates generated
during a voice session. For example, when entering in a street address or
trying to call a contact from the phone you paired to the system.
ENTERTAINMENT
A. AM 1 and AM AST
B. FM 1, FM 2 and FM AST
C. SIRIUS
D. CD
E. USB
F. Touch this button to scroll down for more options, such as:
•SD Card
• BT Stereo
• A/V In
G. These buttons change with the media mode you are in.
H. Radio memory presets and CD controls.
Note: Some features may not be available in your area. Contact an
authorized dealer for more information.
You can access these options using the touchscreen or voice commands.
A
B
C
D
E
F
G
H
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“BROWSE”
“Album ” “All video podcasts”*
“All albums” “All videos”*
“All artists”“Artist ”
“All audiobooks” “Audiobook ”
“All authors” “Author ”
“All composers” “Composer ”
“All folders” “Folder ”
“All genres” “Genre ”
“All movies”
*“Playlist ”
“All music videos”*“Podcast ”
“All playlists” “TV show ”*
“All podcasts” “Video ”*
“All songs”“Video playlist ”*
“All TV shows”*“Video podcast ”*
“All video playlists”*“Help”
*This command is only available in USB mode and are device-dependent.
Supported Media Players, Formats and Metadata Information
SYNC is capable of hosting nearly any digital media player, including
iPod®, Zune™, plays from device players, and most USB drives.
Supported audio formats include MP3, WMA, WAV and AAC.
It is also able to organize your indexed media from your playing device
by metadata tags. Metadata tags, which are descriptive software
identifiers embedded in the media files, provide information about the
file.
If your indexed media files contain no information embedded in these
metadata tags, SYNC may classify the empty metadata tags as
Unknown.
In order to playback video from your iPod® or iPhone®, (if compatible),
you MUST have a special combination USB/RCA composite video cable
(which you can buy from Apple®). When the cable is connected to your
iPod® or iPhone®, plug the other end into both the RCA jacks and the
USB port.
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