
SYNC Services quick tips
You can personalize your Services feature to provide quicker access to your most used or favorite information.
You can save address points, such as work or home. You can also save favorite information like sports teams,
such as Detroit Lions, or a news category. You can learn more about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phon\
e number, not your VIN (Vehicle
Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: "SERVICES"
"Cancel route"
"Navigation voice off " "Navigation voice on" "Next turn"
"Route status"
"Route summary" "SERVICES"
"Services"
"Update route" "Help"
433
MKZ (), enUSA MyLincoln Touch™E142599

Sirius Travel Link (If Equipped)
WARNING
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. Note:
In order to use Sirius Travel Link, your
vehicle must be equipped with navigation
and your navigation SD card must be in the
SD card slot.
Note: A paid subscription is required to
access and use these features. Go to
www.siriusxm.com/travellink for more
information. Note:
Visit www.siriusxm.com/traffic# and
click on Coverage map and details for a
complete listing of all traffic areas covered
by Sirius Travel Link.
Note: Neither Sirius nor Ford is responsible
for any errors or inaccuracies in the Sirius
Travel Link services or its use in vehicles.
When you subscribe to Sirius Travel Link, it
can help you locate the best gas prices, find
movie listings, get current traffic alerts, view
the current weather map, get accurate ski
conditions and see scores to current sports
games. If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Traffic On Route and Traffic Nearby
Touch these buttons to identify traffic
incidents on your route, nearby your vehicle ’s
current location or near any of your favorite
places, if programmed. Fuel Prices
Touch this button to view fuel prices at
stations close to your vehicle
’s location or
on an active navigation route.
Movie Listings
Touch this button to view nearby movie
theaters and their show times, if available.
Weather
Touch this button to view the nearby
weather, current weather, or the five day
forecast for the chosen area. Select
Map to
see the weather map, which can show
storms, radar information, charts and winds.
Select Area to select from a listing of weather
locations.
Sports Info
Touch this button to view scores and
schedules from a variety of sports. You can
also save up to 10 favorite teams for easier
access. The score automatically refreshes
when a game is in progress.
434
MKZ (), enUSA MyLincoln Touch™E142608

Additional sports-related voice commands
"Golf headlines"
"Golf leaderboard" "Golf schedule"
"MLS headlines" "MLS schedule" "MLS scores"
"Motor sports headlines" "Motor sports order"
"Motor sports schedule" "My team headlines"
"My teams schedule" "My teams scores""NBA headlines""NBA schedule" "NBA scores"
"NFL headlines" Additional sports-related voice commands
"NFL schedule""NFL scores"
"NHL headlines" "NHL schedule" "NHL scores"
"WNBA headlines" "WNBA schedule" "WNBA scores" "Help"
Alerts If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab. Press Alerts, and then choose from any of
the following services:
• View
the complete message
• Delete
the message
• Delete All
messages
This screen displays any system messages
(such as an SD card fault).
Note: The system alerts you to any
messages by turning the information icon
yellow. After you read or delete the
messages, the icon returns to white.
Calendar If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Press
Calendar. You can view the current
calendar by day, week or month.
436
MKZ (), enUSA MyLincoln Touch™E142608 E142608

911 Assist (If Equipped)
WARNINGS
Unless the 911 Assist setting is set on
before a crash, the system will not dial
for help, which could delay response time,
potentially increasing the risk of serious
injury or death after a crash. Do not wait for 911 Assist to make an
emergency call if you can do it yourself.
Dial emergency services immediately to
avoid delayed response time, which could
increase the risk of serious injury or death
after a crash. If you do not hear 911 Assist
within five seconds of the crash, the system
or phone may be damaged or non-functional. Always place your phone in a secure
location in your vehicle so it does not
become a projectile or damaged in a crash.
Failure to do so may cause serious injury to
someone or damage the phone, which could
prevent 911 Assist from working properly. Note:
The SYNC 911 Assist feature must be
set on prior to the incident. Note:
Before setting this feature on, make
sure that you read the 911 Assist Privacy
Notice later in this section for important
information.
Note: If any user turns 911 Assist on or off,
that setting applies for all paired phones. If
911 Assist is turned off, either a voice
message plays or a display message (or
icon) comes on (or both) when your vehicle
is started after a previously paired phone
connects.
Note: Every phone operates differently.
While SYNC 911 Assist works with most
cellular phones, some may have trouble
using this feature.
If a crash deploys an airbag (excludes knee
airbags and rear inflatable safety belts [if
equipped]) or activates the fuel pump
shut-off, your SYNC-equipped vehicle may
be able to contact emergency services by
dialing 911 through a paired and connected
Bluetooth-enabled phone. You can learn
more about the 911 Assist feature, visit
www.SYNCMyRide.com,
www.SYNCMyRide.ca or
www.syncmaroute.ca. See Supplementary Restraints System
(page 43). Important information regarding
airbag deployment is in this chapter.
See
Roadside Emergencies (page 247).
Important information regarding the fuel
pump shut-off is in this chapter.
Setting 911 Assist On If your vehicle is equipped with
Navigation, touch the i
(Information) button to access
these features. If your vehicle is not
equipped with Navigation, touch the corner
of the touchscreen with the green tab.
Touch
Apps > 911 Assist, then select On. You can also access 911 Assist by:
• Pressing the Settings icon >
Settings >
Phone > 911 Assist, or
• Pressing the Settings icon >
Help > 911
Assist.
437
MKZ (), enUSA MyLincoln Touch™E142608 E142607

To make sure that 911 Assist works properly:
•
SYNC must be powered and working
properly at the time of the incident and
throughout feature activation and use.
• The 911 Assist feature must be set on
prior to the incident.
• You must pair and connect a
Bluetooth-enabled and compatible phone
to SYNC.
• A connected Bluetooth-enabled phone
must have the ability to make and
maintain an outgoing call at the time of
the incident.
• A connected Bluetooth-enabled phone
must have adequate network coverage,
battery power and signal strength.
• The vehicle must have battery power and
be located in the United States, Canada
or in a territory in which 911 is the
emergency number. In the Event of a Crash
Not all crashes deploy an airbag or activate
the fuel pump shut-off (which would trigger
911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If
a connected phone sustains damage or loses
connection to SYNC, SYNC searches for, and
tries to connect to, any available previously
paired phone and tries to make the call to
911.
Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel." If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
911 Assist May Not Work If
•
Your cellular phone or 911 Assist
hardware sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phones(s) previously paired or
connected to the system are thrown from
the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
438
MKZ (), enUSA MyLincoln Touch™

or verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose this
information, do not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled maintenance
instructions, regularly inspect your
vehicle, and seek repair for any damage or
problem you suspect. Vehicle Health Report
supplements, but cannot replace, normal
maintenance and vehicle inspection. Vehicle
Health Report only monitors certain systems
electronically monitored by your vehicle and
will not monitor or report the status of any
other system, (such as brake lining wear).
Failure to perform scheduled maintenance
and regularly inspect your vehicle may result
in vehicle damage and serious injury. Note:
This feature is only available in the
United States. Note:
Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There is
no fee or subscription associated with
Vehicle Health Report, but you must register
to use this feature.
Note: This feature may not function properly
if you have enabled caller ID blocking on
your cellular phone. Before running a report,
review the Vehicle Health Report Privacy
Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create
a Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report. Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your account
at www.SYNCMyRide.com to view your
report. You can also choose for SYNC to
remind you automatically to run reports at
specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
The system allows you to check your
vehicle
’s overall health in the form of a
diagnostic report card. The Vehicle Health
Report contains valuable information, such
as:
• Vehicle diagnostic information
• Scheduled maintenance
• Open recalls and Field Service Actions
• Items noted during vehicle inspections
by your authorized dealer that still need
servicing.
Making a Report If you want to run a report by using
the touchscreen, touch
Apps >
Vehicle Health Report.
439
MKZ (), enUSA MyLincoln Touch™E142608

During route guidance, you can press the
talking bubble icon that appears in the upper
right navigation corner (green bar) if you want
the system to repeat route guidance
information. When the system repeats the
last guidance instruction, it updates the
distance to the next guidance instruction,
since it detects when the vehicle is moving.
Point of Interest (POI) Categories
Main categories
Food/Drink & Dining
Travel & Transportation Financial
Emergency
Community
Health & Medicine AutomotiveShopping
Entertainment & Arts Main categories
Recreation & Sports Government
Domestic Services Subcategories
Restaurant Golf
Parking
Home & Garden
Personal Care Services Auto DealershipGovt Office
Public Transit Education
To expand these listings, press the + in front
of the listing. The system also allows you to sort
alphabetically, by distance or by cityseekr
listings (if available).
cityseekr
Note:
cityseekr point of interest (POI)
information is limited to approximately 912
cities (881 in the United States, 20 in Canada
and 11 in Mexico). cityseekr, when available, is a service that
provides more information about certain
points of interest such as restaurants, hotels
and attractions.
446
MKZ (), enUSA MyLincoln Touch™E142634

When you have selected a point of interest,
the location and information appear, such as
address and phone number. If cityseekr lists
the point of interest, more information is
available, such as a brief description,
check-in and checkout times or restaurant
hours.
Press More Information for a longer review,
a list of services and facilities, the average
room or meal price as well as the website.
This screen displays the point of interest icon
such as:
Hotel
Coffeehouse
Food & Drink Nightlife
Attraction
This icon appears when your
selection exists in multiple
categories within the system.
When you are viewing more information for
hotels, cityseekr also tells you if the hotel
has certain services and facilities using icons,
such as:
• Restaurant.
• Business center.
• Handicap facilities.
• Laundry.
• Refrigerator.
• 24 hour room service.
• Fitness center.
• Internet access. •
Pool.
• Wi-fi.
For restaurants, cityseekr can provide
information such as star rating, average cost,
review, handicap access, hours of operation,
and website address.
For hotels, cityseekr can provide information
such as star rating, price category, review,
check-in and checkout times, hotel service
icons and website address.
Setting Your Navigation Preferences
Select settings for the system to take into
account when planning your route. Press the Settings icon > Settings
> Navigation.
Map Preferences
Breadcrumbs
Display your vehicle ’s previously traveled
route with white dots. Switch this feature ON
or
OFF.
447
MKZ (), enUSA MyLincoln Touch™E143884 E142636 E142637 E142638 E142639 E142640 E142607