Your vehicle is equipped with an information
display, which indicates the proper oil
change interval. This interval may be up to
one year or 10000 miles (16000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the
ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED message
appearing. Make sure you reset the oil
monitoring system after each oil change.
See
Engine Oil Check (page 288).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
469
MKZ Hybrid (), enUSA Scheduled Maintenance
NORMAL SCHEDULED MAINTENANCE
Normal scheduled maintenance
1, 2
Change engine oil and filter. 3
Every 12 months or 10000
miles (16000 km). The oil
monitoring system displays
a message in the informa-
tion display. Rotate tires, inspect tire wear and measure tread depth.
Inspect automatic transmission fluid level. Consult dealer for requireme\
nts.
Inspect brake pads, shoes, rotors, drums, brake linings, hoses and parking brake.
Inspect engine cooling system and motor/electronics cooling system stren\
gth and hoses.
Inspect exhaust system and heat shields.
Inspect half-shaft boots.
Inspect steering linkage, ball joints, suspension and tie-rod ends.
Inspect wheels and related components for abnormal noise, wear, looseness or drag.
1 Do not exceed one year or 10000 miles (16000 kilometers) between service interv\
als.
2 Perform multi-point inspection (recommended).
3 Reset the oil monitoring system after engine oil and filter changes. See Engine Oil Check (page 288).
473
MKZ Hybrid (), enUSA Scheduled Maintenance
SPECIAL OPERATING CONDITIONS
SCHEDULED MAINTENANCE
If you operate your vehicle primarily in any
of the following conditions, you need to perform extra maintenance as indicated. If
you operate your vehicle occasionally under
any of these conditions, it is not necessary
to perform the extra maintenance. For
specific recommendations, see your
dealership service advisor or technician.Extensive idling or low-speed driving for long distances, as in heavy co\
mmercial use (such as delivery, taxi, patrol car or livery)
Change engine oil and filter every 12 months or 10000 miles (16000 km)\
. The oil monitoring system displays
a message in the information display. Perform services listed in the Normal Scheduled Maintenance chart.
As required
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Replace spark plugs.
Every 60000 miles (96000
km) Operating in dusty or sandy conditions (such as unpaved or dusty roads)\
Replace cabin air filter.
Inspect frequently, service
as required
Replace engine air filter.
Inspect the wheels and related components for abnormal noise, wear, looseness or drag.
Every 5000 miles (8000 km)
475
MKZ Hybrid (), enUSA Scheduled Maintenance
Entertainment................................................385
A/V Inputs.............................................................405
AM/FM Radio.......................................................387
Bluetooth Audio..................................................405
Browsing Device Content................................386
CD........................................................................\
..399
SD Card Slot and USB Port.............................400
Sirius® Satellite Radio (If Activated)...............394
Supported Media Players, Formats and Metadata Information...................................404
EPB See: Electric Parking Brake..............................
193
Event Data Recording See: Data Recording..............................................9
Export Unique Options...................................14
Extended Service Plan (ESP).....................465 SERVICE PLANS (CANADA ONLY)................466
SERVICE PLANS (U.S. Only)............................465
Exterior Mirrors
................................................94
Auto-Dimming Feature........................................95
Blind Spot Monitor................................................96
Fold-Away Exterior Mirrors.................................
95
Heated Exterior Mirrors.......................................95
Integrated Blind Spot Mirrors............................96
Memory Mirrors.....................................................95
Power Exterior Mirrors.........................................94
Power-Folding Mirrors.........................................95
Signal Indicator Mirrors.......................................95 F
Fastening the Safety Belts...........................33
Rear Inflatable Safety Belt..................................35
Safety Belt Extension Assembly.......................36
Safety Belt Locking Modes.................................34
Using Safety Belts During Pregnancy.............33
Flat Tire Inflation See: Temporary Mobility Kit...............................311
Floor Mats......................................................250
Front Passenger Sensing System..............45
Fuel and Refueling........................................174
Fuel Consumption
.........................................180
Calculating Fuel Economy................................180
Filling the Tank.....................................................180
Fuel Filter
.......................................................295
Fuel Quality.....................................................175 Choosing the Right Fuel....................................175
Octane Recommendations...............................175
Fuel Shutoff...................................................253
Fuses...............................................................267
Fuse Specification Chart............................267 Passenger Compartment Fuse Panel...........278
Power Distribution Box.....................................267 G
Garage Door Opener
See: Universal Garage Door Opener.............155
Gauges............................................................100 Left Information Display......................................101
Right Information Display..................................103
General Information on Radio Frequencies...................................................53
Intelligent Access..................................................53
General Maintenance Information...........468 Multi-point Inspection.........................................471
Owner Checks and Services...........................470
Protecting Your Investment.............................468
Why Maintain Your Vehicle?............................
468
Why Maintain Your Vehicle at Your Dealership?......................................................468
Getting Assistance Outside the U.S. and Canada.........................................................263
Getting the Services You Need................260 Away From Home..............................................260
Global Opening and Closing.......................94 Closing the Windows...........................................94
Opening the Windows.........................................94
H
Hazard Warning Flashers
...........................253
492
MKZ Hybrid (), enUSA Index
Headlamp Exit Delay......................................87
Head Restraints.............................................144 Adjusting the Head Restraint...........................145
Tilting Head Restraints ......................................146
Heated Seats...................................................151 Rear Heated Seats..............................................152
Heated Steering Wheel..................................81
Heated Windows and Mirrors....................142 Heated Exterior Mirror.......................................142
Heated Rear Window.........................................142
Heating See: Climate Control..........................................139
HEV See: Hybrid Electric Vehicle.............................168
High Voltage Battery Cut-Off Switch.......185
High Voltage Battery....................................184 General Information............................................184
Hill Start Assist...............................................195 Using Hill Start Assist.........................................196
Hints on Controlling the Interior Climate
...........................................................141
Cooling the Interior Quickly...............................141
General Hints.........................................................141
Heating the Interior Quickly..............................141
Recommended Settings for Cooling ..............141
Recommended Settings for Heating...............141
Side Window Defogging in Cold
Weather..............................................................141 Hints on Driving With Anti-Lock
Brakes
............................................................193
Hood Lock See: Opening and Closing the Hood............286
Hybrid Electric Vehicle.................................168
I
In California (U.S. Only)
................................261
Information Display Control.........................80
Cluster Display Control Features.....................80
Information Displays.....................................109 General Information............................................109
Information......................................................419 911 Assist...............................................................427
Alerts.....................................................................426
Calendar...............................................................426
Sirius Travel Link.................................................424
SYNC Services (If Equipped, United States
Only)..................................................................420
Vehicle Health Report.......................................429
493
MKZ Hybrid (), enUSA Index
Locking and Unlocking.................................65
Activating Intelligent Access ............................66
Autolock Feature...................................................67
Auto Relock............................................................67
Battery Saver.........................................................68
Illuminated Entry...................................................68
Illuminated Exit......................................................68
Luggage Compartment.......................................68
Power Decklid (If Equipped)..............................69
Power Door Locks................................................65
Remote Control.....................................................65
Smart Unlocks .......................................................67
Locks..................................................................65
M
Maintenance..................................................285 General Information...........................................285
Media Hub......................................................358
Memory Function..........................................149 Easy Entry and Exit Feature.............................
150
Linking a PreSet Position to your Remote Control or Intelligent Access Key Fob......
150
Saving a PreSet Position...................................149
Message Center See: Information Displays.................................109 Mirrors
See: Heated Windows and Mirrors.................142
See: Windows and Mirrors.................................93
Mobile Communications Equipment...........13
Moonroof..........................................................98 Bounce-Back..........................................................99
Opening and Closing the Moonroof................98
Retractable Panoramic Roof..............................99
Venting the Moonroof.........................................99
Motorcraft Parts
.............................................347
MyKey Troubleshooting................................63
MyKey™..............................................................59 Principle of Operation.........................................59
MyLincoln Touch ™
.........................................359
General Information...........................................359
N
Navigation......................................................435 cityseekr................................................................437
Map Mode............................................................439
Navigation Map Updates..................................442
Navigation Voice Commands..........................442
Point of Interest (POI) Categories...................436
Quick-touch Buttons...........................................441
Setting a Destination.........................................435
Setting Your Navigation Preferences............438
Normal Scheduled Maintenance..............473 O
Oil Check
See: Engine Oil Check......................................288
Opening and Closing the Hood...............286
Ordering Additional Owner's Literature.....................................................265
Obtaining a French Owner’ s Manual............265
Overhead Console
.......................................162
P
Parking Aid.....................................................201 Front Sensing System.......................................202
Rear Sensing System........................................202
Parking Aids...................................................201
Passive Anti-Theft System............................75 SecuriLock..............................................................75
PATS See: Passive Anti-Theft System........................75
Perchlorate........................................................12
Personal Safety System ™
..............................42
How Does the Personal Safety System
Work?...................................................................42
495
MKZ Hybrid (), enUSA Index
Safety Precautions........................................174
Scheduled Maintenance Record..............477
Scheduled Maintenance............................468
Seats.................................................................144
Security..............................................................75
Settings...........................................................372 Clock......................................................................373
Display...................................................................373
Settings.................................................................375
Sound.....................................................................374
Vehicle...................................................................374
Side Airbags
.....................................................48
Side Curtain Airbags......................................49
Sitting in the Correct Position....................144
Snow Chains See: Using Snow Chains..................................338
Special Notices
.................................................13
New Vehicle Limited Warranty...........................13
Special Instructions...............................................13
Special Operating Conditions Scheduled Maintenance...............................................475
Exceptions............................................................476
Speed Control See: Cruise Control.............................................212
Stability Control.............................................199 Principle of Operation........................................199 Starting a Gasoline Engine.........................164
Automatic Shutdown..........................................165
Fast Restart...........................................................165
Guarding Against Exhaust Fumes..................166
Important Ventilating Information...................166
Switching Off the Vehicle When It Is
Moving...............................................................166
Switching Off the Vehicle When It Is Stationary..........................................................166
Starting and Stopping the Engine.............163 General Information............................................163
Steering..........................................................232 Electric Power Steering....................................232
Steering Wheel
................................................78
Storage Compartments...............................162
Sunroof See: Moonroof.......................................................98
Sun Shades
......................................................97
Sun Visors.........................................................97
Illuminated Vanity Mirror.....................................97
Supplementary Restraints System
.............43
Principle of Operation..........................................43
Symbols Glossary
..............................................7
T
Technical Specifications See: Capacities and Specifications...............346 Temporary Mobility Kit..................................311
First Stage: Reinflating the Tire with Sealing
Compound and Air.........................................313
General Information.............................................311
Second Stage: Checking Tire Pressure.........314
Tips for Use of the Kit.........................................312
Type 1.......................................................................311
Type 2.....................................................................317
What to do after the Tire has been Sealed................................................................315
What to do when a Tire Is Punctured.............313
The Better Business Bureau (BBB) Auto Line Program (U.S. Only).........................262
Tire Care
.........................................................324
Glossary of Tire Terminology..........................326
Information About Uniform Tire Quality
Grading.............................................................324
Information Contained on the Tire Sidewall............................................................327
Temperature A B C............................................325
Traction AA A B C...............................................325
Treadwear............................................................325
Tire Inflation When Punctured See: Temporary Mobility Kit...............................311
497
MKZ Hybrid (), enUSA Index
Tire Pressure Monitoring System.............339
Changing Tires with a Tire Pressure
Monitoring System........................................340
Understanding Your Tire Pressure Monitoring System .............................................................340
Tire Repair Kit See: Temporary Mobility Kit...............................311
Tires See: Wheels and Tires........................................311
Towing a Trailer.............................................247
Towing the Vehicle on Four Wheels.......248 Emergency Towing............................................248
Recreational Towing..........................................248
Towing
.............................................................247
Traction Control.............................................197
Principle of Operation........................................197
Transmission Code Designation..............349
Transmission...................................................187
Transmission See: Transmission................................................187
Transporting the Vehicle.............................247
U
Under Hood Overview................................286
Unique Driving Characteristics..................168
Universal Garage Door Opener................155 HomeLink Wireless Control System...............155 Using Adaptive Cruise Control..................213
Blocked Sensor...................................................218
Changing the Set Speed...................................217
Detection Issues..................................................217
Disengaging the System...................................
216
ECO Cruise Control...........................................220
Following a Vehicle.............................................214
Hilly Condition Usage.........................................
217
Low Speed Automatic Cancellation...............217
Overriding the System.......................................216
Resuming the Set Speed...................................
217
Setting a Speed...................................................214
Setting the Gap Distance..................................215
Switching the System Off..................................217
Switching the System On..................................214
Switching to Normal Cruise Control..............220
System Not Available.........................................218
Using Cruise Control....................................212 ECO Cruise Control............................................213
Switching Cruise Control Off............................
213
Switching Cruise Control On............................212
Using MyKey With Remote Start Systems..........................................................63
Using Snow Chains
......................................338
Using Stability Control................................200
AdvanceTrac® .....................................................200 Using Traction Control.................................197
Switching the System Off Using a
Switch.................................................................197
Switching the System Off Using the Information Display Controls.......................197
System Indicator Lights and Messages.........197
Utilizing the Mediation/Arbitration Program (Canada Only).............................................263
V
Vehicle Care
..................................................302
General Information...........................................302
Vehicle Certification Label.........................348
Vehicle Identification Number..................348
Vehicle Storage............................................308 Battery...................................................................309
Body.......................................................................309
Brakes...................................................................309
Cooling system...................................................309
Engine...................................................................309
Fuel system..........................................................309
General.................................................................309
Miscellaneous......................................................310
Removing Vehicle From Storage....................
310
Tires.......................................................................309
Ventilation See: Climate Control..........................................139
498
MKZ Hybrid (), enUSA Index