For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Consult an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulate the use of mobile
communications systems that are
equipped with radio transmitters, for
example, two-way radios, telephones and
theft alarms. Any such equipment
installed in your vehicle should comply
with the Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission (CRTC)
regulations and should be installed only
by an authorized dealer. •
Mobile communications systems may
harm the operation of your vehicle,
particularly if their manufacturer did not
design them specifically for automotive
use.
• If you or an authorized Lincoln dealer add
any non-Lincoln electrical or electronic
accessories or components to your
vehicle, you may adversely affect battery
performance and durability. In addition,
you may also adversely affect the
performance of other electrical systems
in the vehicle.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A
LINCOLN EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
Lincoln owners have discovered the powerful
protection of Lincoln Extended Service Plan.
It is the only extended service plan backed
by Lincoln Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Lincoln ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor
– can easily exceed the price of your Lincoln
Extended Service Plan. With Lincoln ESP,
you minimize your risk for unexpected repair
bills and rising repair costs.
Up to 1000+ Covered Vehicle Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1.
PremiumCARE - Our most comprehensive
coverage. With over 1000 covered
components, this plan is so complete that
we generally only discuss what’ s not
covered.
2. ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plan is honored by
all authorized Lincoln and Ford dealers in
the U.S. and Canada. It is the only extended
service plan authorized and backed by
Lincoln Motor Company.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts. Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
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MKZ Hybrid (), enUSA Extended Service Plan (ESP)
Your vehicle is equipped with an information
display, which indicates the proper oil
change interval. This interval may be up to
one year or 10000 miles (16000 kilometers).
When ENGINE OIL CHANGE DUE or OIL
CHANGE REQUIRED appears in the
information display, it is time for an oil
change. Make sure you perform the oil
change within two weeks or 500 miles (800
kilometers) of the
ENGINE OIL CHANGE
DUE or OIL CHANGE REQUIRED message
appearing. Make sure you reset the oil
monitoring system after each oil change.
See
Engine Oil Check (page 288).
If your information display resets
prematurely, becomes inoperative or the
vehicle battery becomes discharged or
disconnected, the oil monitoring system
resets to 100% oil life. You should change
your engine oil one year or 10000 miles
(16000 kilometers) from the previous oil
change. Never exceed one year or 10000
miles (16000 kilometers) between oil change
intervals. Your vehicle is very sophisticated and built
with multiple, complex, performance systems.
Every manufacturer develops these systems
using different specifications and
performance features. That is why it is
important to rely upon your dealership to
properly diagnose and repair your vehicle.
Ford Motor Company has recommended
maintenance intervals for various parts and
component systems based upon engineering
testing. Ford Motor Company relies upon this
testing to determine the most appropriate
mileage for replacement of oils and fluids to
protect your vehicle at the lowest overall cost
to you and recommends against
maintenance schedules that deviate from
the scheduled maintenance information.
We strongly recommend the use of only
genuine Ford, Motorcraft or Ford-authorized
re-manufactured replacement parts
engineered for your vehicle.
Additives and Chemicals
This owner's manual and the Ford Workshop
Manual list the recommended additives and
chemicals for your vehicle. We do not
recommend using chemicals or additives not
approved by us as part of your vehicle
’s
normal maintenance. Please consult your
warranty information.
Oils, Fluids and Flushing
In many cases, fluid discoloration is a normal
operating characteristic and, by itself, does
not necessarily indicate a concern or that the
fluid needs to be changed. However, a
qualified expert, such as the factory-trained
technicians at your dealership, should
inspect discolored fluids that also show signs
of overheating or foreign material
contamination immediately.
469
MKZ Hybrid (), enUSA Scheduled Maintenance
Make sure to change your vehicle
’s oils and
fluids at the specified intervals or in
conjunction with a repair. Flushing is a viable
way to change fluid for many vehicle
sub-systems during scheduled maintenance. It is critical that systems are flushed only with
new fluid that is the same as that required
to fill and operate the system or using a
Ford-approved flushing chemical.
Owner Checks and Services
Make sure you perform the following basic
maintenance checks and inspections every
month or at six-month intervals. Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
470
MKZ Hybrid (), enUSA Scheduled Maintenance
Check every six months
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-point Inspection
In order to keep your vehicle running right,
it is important to have the systems on your
vehicle checked regularly. This can help
identify potential issues and prevent major
problems. We recommend having the
following multi-point inspection performed
at every scheduled maintenance interval to
help make sure your vehicle keeps running
great. Multi-point inspection
Hazard warning system operation
Accessory drive belt(s)
Horn operation
Battery performance
Radiator, cooler, heater and A/C hoses
Engine air filter
Suspension components for leaks or damage
Exhaust system
471
MKZ Hybrid (), enUSA Scheduled Maintenance
Brake Fluid Check........................................294
Brakes..............................................................192 General Information............................................192
Breaking-In.....................................................249
Bulb Specification Chart
.............................299
C
Cabin Air Filter...............................................142
California Proposition 65................................11
Capacities and Specifications - 2.0L Hybrid...........................................................350
Specifications.......................................................351
Capacities and Specifications...................346
Car Wash See: Cleaning the Exterior...............................302
Center Console.............................................162
Changing a Bulb
...........................................299
Lamp Assembly Condensation.......................299
Replacing Bulbs..................................................299
Changing a Fuse
..........................................284
Fuses.....................................................................284
Changing the 12V Battery..........................295
Changing the Engine Air Filter
..................301
Changing the Wiper Blades.......................297
Checking MyKey System Status.................62
Checking the Wiper Blades.......................297 Child Restraint and Safety Belt
Maintenance.................................................40
Child Safety
.......................................................15
General Information..............................................15
Child Safety Locks..........................................30 Left-Hand Side........................................................31
Right-Hand Side.....................................................31
Child Seat Positioning...................................28
Cleaning Leather Seats
..............................307
Cleaning Products.......................................302
Cleaning the Alloy Wheels........................308
Cleaning the Engine
....................................304
Cleaning the Exterior..................................302 Cleaning Plastic Exterior Parts........................303
Exterior Chrome..................................................303
Stripes or Graphics (if equipped)....................303
Underbody...........................................................303
Cleaning the Instrument Panel and Instrument Cluster Lens...........................306
Cleaning the Interior...................................305 Cleaning Black Label Interior (If
Equipped)........................................................305
Cleaning the Windows and Wiper Blades...........................................................304
Clearing All MyKeys.......................................60
Climate............................................................430 Climate Control Voice Commands.................434
Smart Zone Feature...........................................433 Climate Control..............................................139
Climate Controlled Seats............................153
Cooled Seats........................................................153
Collision, Damage or Fire Event...............257 Guidance for Ford Motor Company Electric
and Hybrid-Electric Vehicles Equipped With
High Voltage Batteries.................................257
Collision Warning System..........................233 PRINCIPLE OF OPERATION............................233
Coolant Check See: Engine Coolant Check............................289
Crash Sensors and Airbag Indicator...........51
Creating a MyKey...........................................60 Programming/Changing Configurable
Settings...............................................................60
Cruise Control
.................................................80
Principle of Operation........................................212
Type 1.......................................................................80
Type 2......................................................................80
Cruise control See: Using Cruise Control................................212
Customer Assistance..................................260
D
Data Recording
..................................................9
Event Data Recording...........................................10
Service Data Recording.........................................9
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MKZ Hybrid (), enUSA Index
Daytime Running Lamps...............................87
Type 1 - Conventional
(Non-Configurable)...........................................87
Type 2 - Configurable..........................................88
Direction Indicators
........................................90
Drive Control.................................................236
LINCOLN DRIVE CONTROL............................236
Driver Alert
......................................................221
Using Driver Alert................................................221
Driver and Passenger Airbags....................44 Children and Airbags...........................................45
Proper Driver and Front Passenger Seating
Adjustment.........................................................45
Driver and Passenger Knee Airbags.........49
Driving Aids
....................................................221
Driving Hints..................................................249
Driving Through Water...............................249
DRL See: Daytime Running Lamps............................87
E
Economical Driving......................................249 Electric Parking Brake..................................193
Applying the electric parking brake...............
193
Applying the electric parking brake when the vehicle is moving............................................194
Battery With No Charge....................................195
Releasing the electric parking brake.............194
Electric Vehicle Information
........................414
Power......................................................................415
Emission Control System
.............................181
On-Board Diagnostics (OBD-II)........................182
Readiness for Inspection/Maintenance (I/M)
Testing...............................................................182
End User License Agreement...................447 SYNC End User License Agreement
(EULA)................................................................447
Engine Block Heater....................................166 Using the Engine Block Heater.......................167 Engine Coolant Check................................289
Adding Coolant...................................................290
Adding Engine Coolant.....................................291
Adding Inverter System Controller
Coolant.............................................................292
Checking the Engine Coolant.........................289
Checking the Inverter System Controller Coolant.............................................................290
Engine Coolant and Inverter System Controller Coolant.........................................289
Recycled Engine Coolant.................................292
Severe Climates.................................................292
What You Should Know About Fail-Safe Cooling.............................................................293
Engine Immobilizer See: Passive Anti-Theft System........................75
Engine Oil Check.........................................288 Adding Engine Oil..............................................288
Engine Oil Dipstick......................................288
Engine Specifications
..................................346
491
MKZ Hybrid (), enUSA Index
Headlamp Exit Delay......................................87
Head Restraints.............................................144 Adjusting the Head Restraint...........................145
Tilting Head Restraints ......................................146
Heated Seats...................................................151 Rear Heated Seats..............................................152
Heated Steering Wheel..................................81
Heated Windows and Mirrors....................142 Heated Exterior Mirror.......................................142
Heated Rear Window.........................................142
Heating See: Climate Control..........................................139
HEV See: Hybrid Electric Vehicle.............................168
High Voltage Battery Cut-Off Switch.......185
High Voltage Battery....................................184 General Information............................................184
Hill Start Assist...............................................195 Using Hill Start Assist.........................................196
Hints on Controlling the Interior Climate
...........................................................141
Cooling the Interior Quickly...............................141
General Hints.........................................................141
Heating the Interior Quickly..............................141
Recommended Settings for Cooling ..............141
Recommended Settings for Heating...............141
Side Window Defogging in Cold
Weather..............................................................141 Hints on Driving With Anti-Lock
Brakes
............................................................193
Hood Lock See: Opening and Closing the Hood............286
Hybrid Electric Vehicle.................................168
I
In California (U.S. Only)
................................261
Information Display Control.........................80
Cluster Display Control Features.....................80
Information Displays.....................................109 General Information............................................109
Information......................................................419 911 Assist...............................................................427
Alerts.....................................................................426
Calendar...............................................................426
Sirius Travel Link.................................................424
SYNC Services (If Equipped, United States
Only)..................................................................420
Vehicle Health Report.......................................429
493
MKZ Hybrid (), enUSA Index