2015 LINCOLN MKX radio

HD Radio Reception and Station Troubleshooting
Potential Reception Issues
Reception areaIf you are listening to a multicast station and
you are on the fringe of the reception area,
the station may mute due to weak signal
strength.
If you are listening to HD1, the system
switches back to the analog broadcast until
the digital broadcast is available again.
However, if you are listening to any of the
possible HD2 through HD7 multicast
channels, the station mutes and stays muted
unless it is able to connect to the digital
signal again.
Station blendingWhen the system first receives a station
(aside from HD2-HD7 multicast stations), it
first plays the station in the analog version.
Once the receiver verifies the station is an HD
Radio station, it shifts to the digital version.
Depending on the station quality, you may
hear a slight sound change when the station
changes from analog to digital. Blending is the
shift from analog to digital sound or digital
back to analog sound.
In order to provide the best possible experience, use the contact form to
report any station issues found while listening to a station broadcasting
with HD Radio technology. Independent entities own and operate each
station. These stations are responsible for making sure all audio streams
and data fields are accurate.
Potential station issues
Issue Cause Action
Echo, stutter, skip or
repeat in audio.
Increase or decrease
in audio volume.This is poor time
alignment by the radio
broadcaster.No action required.
This is a broadcast
issue.
MyLincoln Touch™349
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Potential station issues
Issue Cause Action
Sound fading or
blending in and out.The radio is shifting
between analog and
digital audio.No action required.
The reception issue
may clear up as you
continue to drive.
There is an audio
mute delay when
selecting HD2 or HD3,
multicast preset or
Direct Tune.The digital multicast is
not available until the
HD Radio broadcast is
decoded. Once
decoded, the audio is
available.No action required.
This is normal
behavior. Wait until
the audio is available.
Cannot access HD2 or
HD3 multicast channel
when recalling a
preset or from a direct
tune.The previously stored
multicast preset or
direct tune is not
available in your
current reception area.No action required.
The station is not
available in your
current location.
Text information does
not match currently
playing audio.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
There is no text
information shown for
currently selected
frequency.Data service issue by
the radio broadcaster.Fill out the station
issue form at website
listed below.
*
HD2-HD7 stations not
found whenScanis
pressed.PressingScandisables
HD2-HD7 channel
search.No action required.
This is normal
behavior.
*http://www.ibiquity.com/automotive/report_radio_station_experiences
HD Radio Technology manufactured under license from iBiquity Digital
Corp. U.S. and foreign patents. HD Radio and the HD and HD Radio
logos are proprietary trademarks of iBiquity Digital Corp. Ford Motor
Company and iBiquity Digital Corp. are not responsible for the content
sent using HD Radio technology. Content may be changed, added or
deleted at any time at the station owner’s discretion.
350MyLincoln Touch™
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Radio Voice Commands
If you are listening to the radio, press the voice button on the
steering wheel control. When prompted, say any of the
commands in the following chart.
If you are not listening to the radio, press the voice button and, after the
tone, say “Radio”, then any of the commands in the following chart.
“RADIO”
“<87.9–107.9>” “FM preset <#>”
“<87.9–107.9> HD”
*“FM1”
“<530–1710>” “FM 1 preset <#>”
“AM” “FM2”
“AM <530–1710>” “FM 2 preset <#>”
“AM autoset” “HD <#>”
*
“AM autoset preset <#>” “Preset <#>”
“AM preset <#>” “Radio off”
“FM” “Radio on”
“FM <87.9–107.9>” “Set PTY”
“FM <87.9-107.9> HD <#>”
*“Tune”**
“FM autoset” “Help”
“FM autoset preset <#>”
*If available.
**If you have said, “Tune”, see the following “Tune” chart.
“TUNE”
“<87.9–107.9>” “FM autoset”
“<87.9-107.9> HD <#>”
*“FM autoset preset <#>”
“<530–1710>” “FM preset <#>”
“AM” “FM1”
“AM <530–1710>” “FM 1 preset <#>”
“AM autoset” “FM2”
“AM autoset preset <#>” “FM 2 preset <#>”
“AM preset <#>” “HD <#>”
*
“FM” “Preset <#>”
“FM <87.9–107.9>” “Help”
“FM <87.9-107.9> HD <#>”
*
*
If available.
MyLincoln Touch™351
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Sirius Satellite Radio (If Activated)
Press the lower left corner of the touchscreen, then select the
SIRIUStab.
Presets
Save a channel by pressing and holding one of the memory preset areas.
There is a brief mute while the radio saves the channel. Sound returns
when finished.
ALERT
Save the current song, artist, or team as a favorite. The system alerts
you when it plays again on any channel.
Replay
Replay audio on the current channel. You can replay approximately
45 minutes of audio as long as you have remained tuned to the current
station. Changing stations erases the previous audio.
While in replay mode:
•Press and release the seek buttons to hear the previous or next song.
•Press and hold the seek buttons to reverse or fast forward in the
current track.
•Press play or pause to play or pause the audio.
•PressReplayto return to live audio if you have been using the
feature to replay audio.
Scan
Touch this button to hear a brief sampling of channels.
Options
Sound Settingsallows you to adjust settings for:
•Bass
•Midrange
•Treble
•Balance and Fade
•DSP (Digital Signal Processing)
•Occupancy Mode
•Speed Compensated Volume.
Note:Your vehicle may not have all these sound settings.
Set Category for Seek/Scanallows you to select a category of music
you would like to search for. You can then choose to either seek or scan
for the stations playing that category.
352MyLincoln Touch™
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Parental Lockoutallows you to lock and unlock channels, change or
reset your PIN or unlock all channels. To use this feature, you need your
initial PIN, which is 1234.
Artist/Title/Team Alertsallows you to select Artists, Titles and Teams
that you would like the system to alert you to when they are playing on
other channels. PressEdit Alertsto delete or turn off alerts. You can
also set all alerts to on or off. When an alert appears on the screen, you
can choose to Tune to the channel, to Cancel the alert or to Disable
Alerts. If you are listening to a sporting event, you can save your favorite
teams so that the system can alert you when they are playing on a
satellite radio channel.
Note:Sirius does not support the Alert feature on all channels. Ford
Motor Company shall not be responsible for Alert feature variation.
Electronic Serial Number (ESN)is required when you need to
activate, modify or track your satellite radio account. The ESN is on the
System Information Screen (SR ESN: XXXXXXXXXXXX). To access your
ESN, press the bottom left corner of the touchscreen, thenSIRIUS>
Options.
Direct Tune
Touch this button to manually enter the desired satellite channel
number. TouchEnterwhen you are done.
Browse
Touch this button to view a list of all available stations. Scroll to see
more categories. Touch the station you want to listen to.
TouchSkipif you want to skip this channel.
TouchLockif you do not want anyone to listen to this channel.
TouchTi t l eorArtistto see song and artists on other stations.
Satellite Radio Voice Commands
If you are listening to Sirius satellite radio, press the voice
button on the steering wheel control. When prompted, say any
of the commands in the following chart.
MyLincoln Touch™353
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

If you are not listening to Sirius satellite radio, press the voice button
and, after the tone, say “Sirius”, then any of the commands in the
following chart.
“SIRIUS”
“Sirius <0–223>” “SAT 3”
“” “SAT 3 preset <#>”
“Preset <#>” “SAT preset <#>”
“SAT” “Sirius off”
“SAT 1” “Sirius on”
“SAT 1 preset <#>” “Sports game”
*
“SAT 2” “Tune”**
“SAT 2 preset <#>” “Help”
*If you have said, “Sports game”, see the following “Sports game” chart.
**If you have said, “Tune”, see the following “Tune” chart.
“SPORTS GAME”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Tune to the game”
“Help”
“TUNE”
“Sirius <0–223>”
“”
“Preset <#>”
“SAT”
“SAT 1”
“SAT 1 preset <#>”
“SAT 2”
“SAT 2 preset <#>”
“SAT 3”
“SAT 3 preset <#>”
“Help”
354MyLincoln Touch™
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Sirius Satellite Radio Information
Note:Sirius reserves the unrestricted right to change, rearrange, add or
delete programming including canceling, moving or adding particular
channels, and its prices, at any time, with or without notice to you. Ford
Motor Company shall not be responsible for any such programming
changes.
Note:This receiver includes the eCos real-time operating system. eCos
is published under the eCos License.
Sirius satellite radio is a
subscription-based satellite radio
service that broadcasts a variety of
music, sports, news, weather, traffic
and entertainment programming.
Your factory-installed Sirius satellite
radio system includes hardware and
a limited subscription term that begins on the date of sale or lease of
your vehicle. See your authorized dealer for availability.
For more information on extended subscription terms (a service fee is
required), the online media player and a list of Sirius satellite radio
channels, and other features, please visit www.siriusxm.com in the
United States, www.sirius.ca in Canada, or call Sirius at 1-888-539-7474.
Potential satellite radio reception issues
Antenna
obstructionsFor optimal reception performance, keep the
antenna clear of snow and ice build-up and
keep luggage and other materials as far away
from the antenna as possible.
TerrainHills, mountains, tall buildings, bridges,
tunnels, freeway overpasses, parking garages,
dense tree foliage and thunderstorms can
interfere with your reception.
Station overloadWhen you pass a ground-based
broadcast-repeating tower, a stronger signal
may overtake a weaker one and the audio
system may mute.
Satellite radio signal
interferenceYour display may show ACQUIRING...to
indicate the interference and the audio
system may mute.
MyLincoln Touch™355
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Sirius troubleshooting tips
Radio display Condition Possible action
Acquiring... Radio requires more
than two seconds to
produce audio for the
selected channel.No action required. This
message should
disappear shortly.
Sat Fault/SIRIUS
system failure.There is an internal
module or system
failure present.If this message does not
clear shortly, or with an
ignition key cycle, your
receiver may have a fault.
See your authorized
dealer for service.
Invalid Channel. The channel is no
longer available.Tune to another channel
or choose another preset.
Unsubscribed Channel. Your subscription does
not include this
channel.Contact Sirius at
1–888–539–7474 to
subscribe to the channel,
or tune to another
channel.
No Signal. The signal is lost from
the Sirius satellite or
Sirius tower to your
vehicle antenna.The signal is blocked.
When you move into an
open area, the signal
should return.
Updating. Update of channel
programming in
progress.No action required. The
process may take up to
three minutes.
Call SIRIUS
1–888–539–7474.Your satellite service is
no longer available.Contact Sirius at
1-888-539-7474 to resolve
subscription issues.
None Found. Check
Channel Guide.All the channels in the
selected channels are
either skipped or
locked.Use the channel guide to
turn off theLockor
Skipfunction on that
station.
Subscription Updated. Sirius has updated the
channels available for
your vehicle.No action required.
356MyLincoln Touch™
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)