
•The vehicle must have battery power and be located in the United
States, Canada or in a territory in which 911 is the emergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activate the fuel pump shut-off
(which would trigger 911 Assist); however, SYNC tries to contact
emergency services if 911 Assist triggers. If a connected phone sustains
damage or loses connection to SYNC, SYNC searches for, and tries to
connect to, any available previously paired phone and tries to make the
call to 911.
Before making the call:
•SYNC provides a short window of time (about 10 seconds) to cancel
the call. If you fail to cancel the call, SYNC attempts to dial 911.
•SYNC says the following, or a similar message: “SYNC will attempt to
call 911, to cancel the call, press Cancel on your screen or press and
hold the phone button on your steering wheel.”
If you do not cancel the call, and SYNC makes a successful call, a
pre-recorded message plays for the 911 operator, and then the
occupant(s) in your vehicle is able to talk with the operator. Be prepared
to provide your name, phone number and location immediately, because
not all 911 systems are capable of receiving this information
electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assist hardware sustains damage in a
crash.
•The vehicle’s battery or SYNC system has no power.
•The phones(s) previously paired or connected to the system are
thrown from the vehicle.
911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose to emergency services that
your vehicle has been in a crash involving the deployment of an airbag or
activation of the fuel pump shut-off. Certain versions or updates to 911
Assist may also be capable of electronically or verbally disclosing to 911
operators your vehicle location or other details about your vehicle or
crash to assist 911 operators to provide the most appropriate emergency
services. If you do not want to disclose this information, do not turn the
feature on.
MyLincoln Touch™381
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Multi-point Inspection
In order to keep your vehicle running right, it is important to have the
systems on your vehicle checked regularly. This can help identify
potential issues and prevent major problems. Ford Motor Company
recommends the following multi-point inspection be performed at every
scheduled maintenance interval to help make sure your vehicle keeps
running great.
Multi-point Inspection
Accessory drive belt(s) Half-shaft dust boots (if equipped)
Battery performance Horn operation
Clutch operation (if equipped) Radiator, cooler, heater and A/C hoses
Engine air filter Suspension component for leaks or
damage
Exhaust system Steering and linkage
Exterior lamps and hazard
warning system operationTires (including spare) for wear and
proper pressure
**
Fluid levels*; fill if necessary Windshield for cracks, chips or pits
For oil and fluid leaks Washer spray and wiper operation
*Brake, coolant recovery reservoir, manual and automatic transmission
(with an underhood dipstick), power steering (if equipped) and window
washer
**If your vehicle is equipped with a temporary mobility kit, check the tire
sealant expiration Use By date on the canister. Replace as needed.
Be sure to ask your dealership service advisor or technician about the
multi-point vehicle inspection. It’s a comprehensive way to perform a
thorough inspection of your vehicle. It’s your checklist that gives you
immediate feedback on the overall condition of your vehicle. You’ll know
what’s been checked, what’s okay, as well as those things that may
require future or immediate attention. The multi-point vehicle inspection
is one more way to keep your vehicle running great!
432Scheduled Maintenance
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

P
Pairing other phones ................366
Pairing your phone ...................366
Pairing your phone for the
first time ....................................366
Parental MyKey programming ...62
Parking brake ............................173
Parts
(see Motorcraft® parts) ..........320
Passenger Occupant
Classification Sensor ...................47
Phone settings ..................370, 392
Phone voice commands ............371
POI categories ...........................401
Point of Interest (POI) .............401
Power distribution box
(see Fuses) ...............................243
Power door locks ........................66
Power liftgate ..............................70
Power mirrors .............................95
Powerpoint ................................142
Power steering ..........................202
fluid, checking and adding ....261
fluid, refill capacity ................316
fluid, specifications .................316
Power Windows ...........................93
Privacy information ..................338
Push button start system .........144
Q
Quick touch buttons .................408
R
Radio ..........................................330AM/FM .....................................346
Single CD ................................330
Radio reception .........................328
Radio voice commands .............351
Rear heated seats .....................135
Rear view camera
display ................................180, 387
Rear window defroster .............121
Receiving a text message .........369
Recommendations for
attaching safety restraints for
children ........................................19
Relays ................................242–243
Remote entry system
illuminated entry ......................69
locking/unlocking doors ...........66
opening the trunk .....................67
replacing the batteries .............57
Reverse sensing system ...........179
Roadside assistance ..................227
Roll stability control .................177
Roof rack ...................................205
Route preferences ....................403
S
Safety Belt Maintenance ............41
Safety belts
(see Safety restraints) .........34, 38
Safety defects, reporting ..240–241
Safety information ....................336
Safety restraints ..............34–36, 38
Belt-Minder® ............................38
Belt-Minder®,
deactivating/activating .............40
extension assembly ..................37
450Index
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

for adults .............................34, 36
for children ...............................19
Occupant Classification
Sensor ........................................47
safety belt maintenance ...........41
seat belt maintenance ..............41
warning light and chime ..........38
Safety restraints -
LATCH anchors ...........................23
Safety seats for children ............19
Safety Compliance
Certification Label ....................322
Satellite Radio ...................330, 352
Scheduled Maintenance Guide
Normal Scheduled
Maintenance and Log .............434
SD card ......................331, 358, 399
Seat belts
(see Safety restraints) ...............34
Seats ..........................................134
child safety seats ......................19
climate control ........................133
easy access/easyout
feature .....................................131
front seats .......................129, 132
heated ......................................135
memory seat .....................58, 131
second row seats ....................134
Second-row power fold seat ....134
SecuriCode keyless entry
system ..........................................73
SecuriLock passive anti-theft
system ..........................................76
Sending new text messages .....369
Setting a destination ................399
Setting a destination by
voice ...........................................400Settings ......................................384
Setting the clock ...............330, 384
Side air curtain ...........................52
Side-curtain airbags system .......52
SIRIUS® satellite radio ............352
SIRIUS satellite radio voice
commands .................................353
SIRIUS Travel Link ...................376
SIRIUS Travel Link voice
commands .................................377
SOS Post Crash Alert .................44
Spark plugs,
specifications .....................315, 320
Specification chart,
lubricants ...................................316
Stability system .........................177
Starting your vehicle ................145
jump starting ..........................230
push button start system .......144
Steering wheel ............................79
controls ......................................81
tilting ...................................79–80
Sun visor ......................................97
Supplemental Restraint System
(SRS) (see airbags) ....................45
Supported media file types ......362
Supported player, media
formats and metadata
information ................................362
SYNC® customer support ........336
SYNC® Services ........................372
System settings .........................387
Index451
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

T
Temperature control
(see Climate control) .......121, 396
Text messaging .........................368
Tilt steering wheel ................79–80
Tires ...........................287–288, 308
alignment ................................301
care ..........................................287
changing ..........................308, 310
checking the pressure ............297
inflating ...................................295
label .........................................294
replacing ..................................299
rotating ....................................302
safety practices .......................301
sidewall information ...............290
snow tires and chains ............302
spare tire .................................308
terminology .............................289
tire grades ...............................288
treadwear ........................288, 297
Touchscreen features
(climate) ....................................396
Towing .......................214, 220–221
recreational towing .................221
trailer towing ..........................214
wrecker ....................................220
Traction control ........................175
Traffic preferences ...................403
Trailer sway control ..................215
Transmission
brake-shift interlock (BSI) ....163fluid, checking and adding
(automatic) .............................260
fluid, refill capacities ..............316
lubricant specifications ..........316
Turn signal ..................................90
U
USB port ............................331, 358
V
Vehicle health report ................382
Vehicle Identification Number
(VIN) ..........................................321
Vehicle loading ..........................206
Ventilating your vehicle ...........147
Voice recognition ......................340
W
Warning lights (see Lights) .....100
Washer fluid ..............................262
Water, Driving through .............224
Windows
power .........................................93
rear wiper/washer .....................85
Windshield washer fluid and
wipers ..........................................84
checking and adding fluid .....262
replacing wiper blades ...........265
Wrecker towing .........................220
452Index
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)