
GETTING THE SERVICES YOU NEED
Warranty repairs to your vehicle must be performed by an authorized
dealer. While any authorized dealer handling your vehicle line will
provide warranty service, we recommend you return to your selling
authorized dealer who wants to ensure your continued satisfaction.
Please note that certain warranty repairs require special training,
equipment or both, so not all authorized dealers are authorized to perform
all warranty repairs. This means that, depending on the warranty repair
needed, you may have to take your vehicle to another authorized dealer.
A reasonable time must be allowed to perform a repair after taking your
vehicle to the authorized dealer. Repairs will be made using Ford or
Motorcraft parts, or remanufactured or other parts that are authorized by
Ford.
Away from home
If you are away from home when your vehicle needs service, contact the
Ford Customer Relationship Center or use the online resources listed
below to find the nearest authorized dealer.
In the United States:
Mailing address
Ford Motor Company
Customer Relationship Center
P.O. Box 6248
Dearborn, MI 48121
Telephone
1-800-521-4140
(TDD for the hearing impaired: 1-800-232-5952)
Online
Additional information and resources are available online at
www.lincolnowner.com
•U.S. dealer locator by Dealer Name, City/State, or Zip Code
•Owner Guides
•Maintenance Schedules
•Recalls
•Ford Extended Service Plans
•Ford Genuine Accessories
•Service specials and promotions.
Customer Assistance233
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

GENERAL INFORMATION
Have your vehicle serviced regularly to help maintain its roadworthiness
and resale value. There is a large network of Ford authorized dealers
who are there to help you with their professional servicing expertise. We
believe that their specially trained technicians are best qualified to
service your vehicle properly and expertly. They are supported by a wide
range of highly specialized tools developed specifically for servicing your
vehicle.
To help you service your vehicle, we provideScheduled Maintenance
Informationwhich makes tracking routine service easy.
If your vehicle requires professional service, your authorized dealer can
provide the necessary parts and service. Check your warranty
information to find out which parts and services are covered.
Use only recommended fuels, lubricants, fluids and service parts
conforming to specifications. Motorcraft® parts are designed and built to
provide the best performance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught in moving parts.
•Do not work on a vehicle with the engine running in an enclosed
space, unless you are sure you have enough ventilation.
•Keep all open flames and other burning material (such as cigarettes)
away from the battery and all fuel related parts.
Working with the Engine Off
1. Set the parking brake and shift toP(Park).
2. Turn off the engine and remove the key (if equipped).
3. Block the wheels.
Working with the Engine On
WARNING:To reduce the risk of vehicle damage or personal
burn injuries, do not start your engine with the air cleaner
removed and do not remove it while the engine is running.
1. Set the parking brake and shift to positionP(Park) .
2. Block the wheels.
Maintenance251
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

ENGINE COOLANT CHECK
Checking the Engine Coolant
The concentration and level of engine coolant should be checked at the
intervals listed inScheduled Maintenance Information.
Note:Make sure that the level is between the COLD FILL RANGE marks
on the coolant reservoir.
Note:Coolant expands when it is hot. The level may extend beyond the
upper COLD FILL RANGE mark.
Note:If the level is at the lower COLD FILL RANGE mark, below the
lower COLD FILL RANGE mark, or empty, add coolant immediately. See
Adding Engine Coolantin this chapter.
The coolant concentration should be maintained within 48% to 50% which
equates to a freeze point between -30 °F (-34 °C) and -34 °F (-37 °C).
Note:For best results, coolant concentration should be tested with a
refractometer such as Robinair Coolant and Battery Refractometer
75240. We do not recommend the use of hydrometers or coolant test
strips for measuring coolant concentrations.
Note:Automotive fluids are not interchangeable; do not use engine
coolant/antifreeze or windshield washer fluid outside of its specified
function and vehicle location.
Adding Engine Coolant
WARNING:Do not add engine coolant when the engine is hot.
Steam and scalding liquids released from a hot cooling system
can burn you badly. Also, you can be burned if you spill coolant on hot
engine parts.
WARNING:Do not put engine coolant in the windshield washer
fluid container. If sprayed on the windshield, engine coolant
could make it difficult to see through the windshield.
WARNING:To reduce the risk of personal injury, make sure the
engine is cool before unscrewing the coolant pressure relief cap.
The cooling system is under pressure; steam and hot liquid can come
out forcefully when the cap is loosened slightly.
Maintenance255
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

4. Check the coolant level and replenish if low.
5. Restart the engine and take your vehicle to an authorized dealer.
Note:Driving the vehicle without repairing the engine problem increases
the chance of engine damage. Take your vehicle to an authorized dealer
as soon as possible.
TRANSMISSION FLUID CHECK
Note:Automatic transmission fluid expands when warmed. To obtain an
accurate fluid check, drive the vehicle until it is warmed up
(approximately 20 miles [30 km]). If your vehicle has been operated for
an extended period at high speeds, in city traffic during hot weather or
pulling a trailer, the vehicle should be turned off until normal operating
temperatures are reached to allow the fluid to cool before checking.
Depending on vehicle use, cooling times could take up to 30 minutes or
longer.
Refer to yourscheduled maintenance informationfor scheduled
intervals for fluid checks and changes. Your transmission does not
consume fluid. However, the fluid level should be checked if the
transmission is not working properly, i.e., if the transmission slips or
shifts slowly or if you notice some sign of fluid leakage.
WARNING:The dipstick cap and surrounding components may
be hot; gloves are recommended.
1. Drive the vehicle 20 miles (30 km) or until it reaches normal operating
temperature.
2. Park the vehicle on a level surface and engage the parking brake.
3. With the parking brake engaged and your foot on the brake pedal,
start the engine and move the gearshift lever through all of the gear
ranges. Allow a minimum of 10 seconds for each gear to engage.
4. Latch the gearshift lever in P (Park) and leave the engine running.
5. Remove the dipstick, wiping it clean with a clean, dry lint free rag. If
necessary, refer toUnder hood overviewin this chapter for the location
of the dipstick.
6. Install the dipstick making sure it is fully seated in the filler tube by
turning it to the locked position.
7. Remove the dipstick and inspect the fluid level. The fluid should be in
the designated areas for normal operating temperature.
Maintenance259
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

If an overfill occurs, excess fluid
should be removed by an authorized
dealer.
Note:An overfill condition of transmission fluid may cause shift and/or
engagement concerns and/or possible damage.
Do not use supplemental transmission fluid additives, treatments or
cleaning agents. The use of these materials may affect transmission
operation and result in damage to internal transmission components.
BRAKE FLUID CHECK
Fluid levels between the MIN and MAX lines are within the normal
operating range; there is no need to add fluid. If the fluid levels are
outside of the normal operating range, the performance of the system
could be compromised; seek service from your authorized dealer
immediately.
POWER STEERING FLUID CHECK
Check the power steering fluid. Refer toscheduled maintenance
information.
1. Start the engine and let it run until it reaches normal operating
temperature (the engine coolant temperature gauge indicator will be
near the center of the normal area between H and C).
2. While the engine idles, turn the steering wheel left and right several
times.
3. Turn the engine off.
4. Check the fluid level in the reservoir. It should be between the MIN
and MAX lines. Do not add fluid if the level is in this range.
5. If the fluid is low, add fluid in small amounts, continuously checking
the level until it reaches the range between the MIN and MAX lines. Be
sure to put the cap back on the reservoir. Refer to theCapacities and
Specificationschapter for the proper fluid type.
FUEL FILTER
Your vehicle is equipped with a lifetime fuel filter that is integrated with
the fuel tank. Regular maintenance or replacement is not needed.MAX MIN
Maintenance261
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

AIR FILTER CHECK
WARNING:To reduce the risk of vehicle damage and or
personal burn injuries, do not start your engine with the air
cleaner removed and do not remove it while the engine is running.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
When changing the air filter element, use only the air filter element
listed. SeeMotorcraft® Part Numbersin theCapacities and
Specificationschapter.
SeeScheduled Maintenance Informationfor the appropriate intervals
for changing the air filter element.
Note:Failure to use the correct air filter element may result in severe
engine damage. The customer warranty may be void for any damage to
the engine if the correct air filter element is not used.
Changing the air filter element
1. Release the clamps that secure the air
filter housing cover.
2. Carefully separate the two halves of the
air filter housing.
3. Remove the air filter element from the
air filter housing.
4. Wipe the air filter housing and cover
clean to remove any dirt or debris and to
ensure good sealing.
5. Install a new air filter element. Be careful not to crimp the filter element
edges between the air filter housing and cover. This could cause filter
damage and allow unfiltered air to enter the engine if not properly seated.
266Maintenance
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Tire Rotation
Note:If your tires show uneven wear ask an authorized dealer to check
for and correct any wheel misalignment, tire imbalance or mechanical
problem involved before tire rotation.
Note:Your vehicle may be equipped with a dissimilar spare tire and
wheel assembly. A dissimilar spare tire and wheel assembly is defined as
a spare tire or wheel that is different in brand, size or appearance from
the road tires and wheels. If you have a dissimilar spare tire and wheel
assembly, it is intended for temporary use only and should not be used
in a tire rotation.
Note:After having your tires rotated, inflation pressure must be checked
and adjusted to the vehicle requirements.
Rotating your tires at the recommended interval (as indicated in the
scheduled maintenance information) will help your tires wear more
evenly, providing better tire performance and longer tire life.
•Front-wheel drive/All-wheel drive
vehicles (front tires at left of
diagram)
Sometimes irregular tire wear can be corrected by rotating the tires.
USING SNOW CHAINS
WARNING:Snow tires must be the same size, load index, speed
rating as those originally provided by Ford. Use of any tire or
wheel not recommended by Ford can affect the safety and performance
of your vehicle, which could result in an increased risk of loss of vehicle
control, vehicle rollover, personal injury and death. Additionally, the use
of non-recommended tires and wheels could cause steering, suspension,
axle, transfer case or power transfer unit failure.
Note:The suspension insulation and bumpers will help prevent vehicle
damage. Do not remove these components from your vehicle when using
snow tires and chains.
302Wheels and Tires
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)

Item Capacity Ford part nameFord part number /
Ford specification
7Indicates only approximate dry-fill capacity. Some applications may vary based on cooler size
and if equipped with an in-tank cooler. The amount of transmission fluid and fluid level should be
set by the indication on the dipstick’s normal operating range.8Use of any fluid other than the recommended fluid may cause transmission damage. Refer to
scheduled maintenance informationto determine the correct service interval.9See your authorized dealer for fluid level checking or filling.10See warning below:
WARNING:The air conditioning refrigerant system contains refrigerant R134a under high
pressure. Opening the air conditioning refrigerant system can cause personal injury. Only
qualified personnel should service the air conditioning refrigerant system.
Capacities and Specifications319
2014 MKX(mkx)
Owners Guide gf, 1st Printing, June 2014
USA(fus)