
Items CapacityFord part name or
equivalentFord part number /
Ford specification
4See your authorized dealer for fluid level checking or filling.5Your engine has been designed to use Motorcraft engine oils or equivalent oils that meet Ford
specifications. It is also acceptable to use an engine oil of recommended viscosity grade that
meets API SN requirements and displays the API Certification Mark for gasoline engines.6Do not use supplemental engine oil additives in your engine. They are unnecessary and could
lead to engine damage that is not covered by your Ford warranty.7Do not use API S category labeled as SN, SM, SL or lower category unless the label also
displays the API certification mark. These oils do not meet the requirements of your engine and
emission systems.8Add the coolant type originally equipped in your vehicle.9See warning below:
WARNING:The air conditioning refrigerant system contains refrigerant R–134a under high
pressure. Opening the air conditioning refrigerant system can cause personal injury. Air
conditioning refrigerant system is to be serviced only by qualified personnel.
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FORD ESP EXTENDED SERVICE PLANS
PROTECT YOURSELF FROM THE RISING COST OF VEHICLE REPAIRS
WITH A FORD EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. only)
More than 32 Million Ford and Lincoln owners have discovered the
powerful protection Ford ESP. It is the only extended service plan
backed by Ford Motor Company, and provides peace of mind protection
beyond the expiration of the New Vehicle Warranty coverage.
Ford ESP can quickly pay for itself
One service bill – the cost of parts and labor – can easily exceed the
price of your Ford Extended Service Plan. With Ford ESP, you minimize
your risk for unexpected repair bills and rising repair costs.
Coverage for up to 1000+ covered components
There are four, Extended Service Plans with different levels of coverage.
Ask your dealer for details.
1. PremiumCARE – Our most comprehensive coverage. With over 1000
covered components, this plan is so complete that we generally only
discuss what’s not covered.
2. ExtraCARE – Covers 113 components, and includes many high tech
items.
3. BaseCARE – Covers 84 components.
4. PowertrainCARE – Covers 29 critical components.
Ford Extended Service Plan is honored by all authorized Ford Dealers in
the U.S. and Canada. It is the only Extended Service Plan authorized and
backed by Ford Motor Company.
That means you get:
•Reliable, quality service at any Ford or Lincoln dealership.
•Repairs performed by factory trained technicians, using genuine parts.
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Rental Car Reimbursement
1st Day Rental Benefit
You take advantage of replacement transportation if your vehicle is at the
dealership for same day covered repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered repairs, you are eligible for
rental car coverage, including Bumper to Bumper warranty repairs, or
Field Service Actions.
Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•Towing, flat-tire change and battery jump starts.
•Out of fuel and lock-out assistance.
•Travel expense reimbursement for lodging, meals and rental car.
•Destination assistance for taxi, shuttle, rental car coverage and
emergency transportation.
Transferable Coverage
If you sell your vehicle before your Ford Extended Service Plan coverage
expires, you can transfer any remaining coverage to the new owner.
Whenever you sell your vehicle, prospective buyers may have a higher
degree of confidence that vehicle was properly maintained with Ford
ESP, thereby improving resale value!
Avoid the Rising cost of vehicle maintenance
Ford Extended Service Plan also offers a Premium Maintenance Plan
that covers all scheduled maintenance, and selected wear items. The
coverage is prepaid, so you never have to worry about affording your
vehicle’s maintenance. It covers regular checkups, routine inspections,
preventative care and replacement of select items that require periodic
attention for normal wear:
•Windshield Wiper Blades.
•Spark Plugs (except in California).
•The Clutch Disc.
•Brake Pads and Linings.
•Shock Absorbers.
•Belts and Hoses.
•Diesel Exhaust Fluid Replenishment.
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Interest Free Finance Options Available
Take advantage of our interest free installment payment plan. Just a 10%
down payment will provide you with an affordable, no interest, no fee
payment program allowing you all the security and benefits Ford ESP
has to offer while paying over time. You are pre-approved with no credit
checks, no hassles! To learn more, call our Ford ESP specialists at
800-367-3377.
Ford ESP
PO Box 8072
Royal Oak Michigan 48068-0039
SERVICE PLANS (CANADA ONLY)
You can get more protection for your vehicle by purchasing a Ford
Extended Service Plan. Ford Extended Service Plan is the only service
contract backed by Ford Motor Company of Canada, Limited. Depending
on the plan you purchase, Ford Extended Service Plan provides benefits
such as:
•Rental reimbursement.
•Coverage for certain maintenance and wear items.
•Protection against repair costs after your New Vehicle Limited
Warranty Coverage expires.
•Roadside Assistance benefits.
There are several Ford Extended Service Plans available in various time,
distance and deductible combinations. Each plan is tailored to fit your
own driving needs, including reimbursement for towing and rental. When
you purchase Ford Extended Service Plan, you receive added
peace-of-mind protection throughout Canada and the United States,
provided by a network of participating Ford Motor Company dealers.
Note:Repairs performed outside of Canada and the United States are
not eligible for Ford Extended Service Plan coverage.
This information is subject to change. For more information, visit your
local Ford of Canada dealer or www.ford.ca to find the Ford Extended
Service Plan that is right for you.
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GENERAL INFORMATION
WARNING:Driving while distracted can result in loss of vehicle
control, crash and injury. We strongly recommend that you use
extreme caution when using any device that may take your focus off
the road. Your primary responsibility is the safe operation of your
vehicle. We recommend against the use of any hand-held device while
driving and encourage the use of voice-operated systems when possible.
Make sure you are aware of all applicable local laws that may affect the
use of electronic devices while driving.
You can also set up the certain convenience features using MyLincoln
Mobile over the internet or smartphone application. For more information
on MyLincoln Mobile, and to set up your MyLincoln Mobile account, visit
http://support.lincoln.com/owner-services/mylincoln-mobile-app.
A. Phone
B. Navigation (or Information if your vehicle is not equipped with
Navigation)
C. Climate
D. Settings
E. Home
F. Information
G. Entertainment
This system uses a four-corner strategy to provide quick access several
vehicle features and settings. The touchscreen provides easy interaction
AB
GCDFE
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SETTINGS
Press to select any of the following:
•Clock
•Display
•Sound
•Vehicle
•Settings
•Help
HOME
Press to access your home screen. Depending on your vehicle’s
option package and software, your screens may vary in
appearance from the descriptions in this section. Your features may also
be limited depending on your market. Check with your authorized dealer
for availability.
INFORMATION
Press to select any of the following:
•SYNC Services
•Sirius Travel Link
•Alerts
•Calendar
•SYNC Apps
If the icon is yellow, seeAlertsin theInformationsection of this
chapter.
The availability of these features is dependent on your vehicle’s option
package, software, and market.
ENTERTAINMENT
Press to select any of the following:
•AM
•FM
•SIRIUS
•CD
•USB
•BT Stereo
•SD Card
•A/V In
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Support
The SYNC support team is available to help you with any questions you
aren’t able to answer on your own.
Monday-Saturday, 8:30 am-8pm EST
In the United States, call: 1–888–270–1055
In Canada, call: 1–800–565–3673
Times are subject to change due to holidays.
SYNC Owner Account
Why do I need a SYNC owner account?
•Required to activate Vehicle Health Report and to view the reports
online.
•Required to activate the subscription-based SYNC Services and to
personalize your Saved Points and Favorites.
•Essential for keeping up with the latest software downloads available
for SYNC.
•Access to customer support for any questions you may have.
Safety information
WARNING:Driving while distracted can result in loss of vehicle
control, accident and injury. Ford strongly recommends that
drivers use extreme caution when using any device that may take their
focus off the road. Your primary responsibility is the safe operation of
the vehicle. We recommend against the use of any handheld device
while driving, encourage the use of voice-operated systems when
possible and that you become aware of applicable state and local laws
that may affect use of electronic devices while driving.
•Do not attempt to service or repair SYNC®. See your authorized
dealer.
•Do not operate playing devices if the power cords and/or cables are
broken, split or damaged. Carefully place cords and/or cables where
they will not be stepped on or interfere with the operation of pedals,
seats and/or compartments, or safe driving abilities.
•Do not leave playing devices in the vehicle in extreme conditions as it
could cause damage to your device. Refer to your device’s user guide
for further information.
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It is recommended that new owners conduct a Master Reset upon taking
possession of the vehicle to remove it from any existing MyLincoln Mobile
accounts. The new owner can activate a MyLincoln Mobile account by
going to http://support.lincoln.com/owner-services/mylincoln-mobile-app and
following the registration process.
ACCESSING AND ADJUSTING MODES THROUGH YOUR RIGHT
VEHICLE INFORMATION DISPLAY
The display is located on the right side of your instrument cluster. You
can use your steering wheel controls to view and make minor
adjustments to active modes without taking your hands off the wheel.
For example:
•In Entertainment mode, you can view what is now playing, change
the audio source (such as AM, FM and CD) and scroll through
memory presets.
•In Phone mode, you can accept or reject an incoming call, or make a
call by choosing from select menus within the Phone menu.
•If your vehicle is equipped with Navigation, you can view the current
route or cancel a route.
Note:If your vehicle is not equipped with Navigation, Compass appears
in the display instead of Navigation. If you press the right arrow to go
into the Compass menu, you can see the compass graphic. The compass
displays the direction in which the vehicle is traveling, not true direction.
(For example, if the vehicle is traveling west, the middle of the compass
graphic displays west; north displays to the left of west though its true
direction is to the right of west).
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