
•
Interaction Mode
• Confirmation Prompts
• Media Candidate Lists
• Phone Candidate Lists
• Voice Control Volume.
To access these settings using voice
commands:
1. Press the voice icon. Wait for the prompt
"Please say a command". Another tone
sounds to let you know the system is
listening.
2. Say any of the following commands: Voice settings using voice commands
"Confirmation prompts off""Confirmation prompts on"
"Interaction mode advanced" "Interaction mode novice"
"Media candidate lists off" "Media candidate lists on" Voice settings using voice commands
"Phone candidate lists off""Phone candidate lists on" "Help"
Using Voice Commands with the
Touchscreen Options
Your voice system has a dual mode feature
which allows you to switch between using
voice commands and making on-screen
selections. This is available only when the
system displays a list of candidates
generated during a voice session. For
example, when entering in a street address
or trying to call a contact from the phone you
paired to the system. Privacy Notice for GPS Mapping with
MyLincoln Mobile in the United
States and Canada
MyLincoln Mobile allows for GPS mapping
when a vehicle is registered to a MyLincoln
Mobile account. To remove the vehicle from
the account, thereby removing GPS mapping
ability, preform a Master Reset in the vehicle.
See Settings (page 313).
Prior to transferring ownership of a vehicle,
owners may choose to execute a Master
Reset or Factory Reset (completed via the
MyLincoln Mobile website). Either method
removes the vehicle from all MyLincoln
Mobile accounts.
we recommend that new owners conduct a
Master Reset upon taking possession of the
vehicle to remove it from any existing
MyLincoln Mobile accounts. The new owner
can activate a MyLincoln Mobile account by
completing the registration process at: Web Address
http://support.lincoln.com/owner-services/ mylincoln-mobile-app.
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Potential station issues
Action
Cause
Issues
No action required. This is a broadcast issue.
This is poor time alignment by the radio
broadcaster.
Echo, stutter, skip or repeat in audio.
Increase or decrease in audio volume.
No action required. The reception issue may
clear up as you continue to drive.
The radio is shifting between analog and
digital audio.
Sound fading or blending in and out.
No action required. This is normal behavior.
Wait until the audio is available.
The digital multicast is not available until the
HD Radio broadcast is decoded. Once
decoded, the audio is available.
There is an audio mute delay when selecting
HD2 or HD3, multicast preset or Direct Tune.
No action required. The station is not available
in your current location.
The previously stored multicast preset or direct
tune is not available in your current reception
area.
Cannot access HD2 or HD3 multicast channel
when recalling a preset or from a direct tune.
Fill out the station issue form at website listed
below.*
Data service issue by the radio broadcaster.
Text information does not match currently
playing audio.
Fill out the station issue form at website listed
below.*
Data service issue by the radio broadcaster.
There is no text information shown for
currently selected frequency.
No action required. This is normal behavior.
Pressing
Scan disables HD2-HD7 channel
search.
HD2-HD7 stations not found when Scan is
pressed.
* http://www.ibiquity.com/automotive/report_radio_station_experiences
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Set Category for Seek/Scan
This allows you to select a category of music
you would like to search for. You can then
choose to either seek or scan for the stations
playing that category.
Parental Lockout
This allows you to lock and unlock channels,
change or reset your PIN or unlock all
channels. To use this feature, you need your
initial PIN, which is 1234.
Artist/Title/Team Alerts
This feature allows you to select Artists,
Titles and Teams that you would like the
system to alert you to when they are playing
on other channels. Press Edit Alerts to delete
or turn off alerts. You can also set all alerts
to on or off. When an alert appears on the
screen, you can choose to Tune to the
channel, to Cancel the alert or to Disable
Alerts. If you are listening to a sporting event,
you can save your favorite teams so that the
system can alert you when they are playing
on a satellite radio channel.
Note:
Sirius does not support the Alert feature
on all channels. Ford Motor Company shall not
be responsible for Alert feature variation. Electronic Serial Number (ESN)
Sirius requires this number when
communicating with you about your account.
Direct Tune
Touch this button to enter the desired
satellite channel number manually. Touch
Enter when you are done.
Browse
Touch this button to view a list of all available
stations. Scroll to see more categories. Touch
the station you want to listen to.
Touch
Skip if you want to skip this channel.
Touch
Lock if you do not want anyone to
listen to this channel.
Touch
Title or Artist to see song and artists
on other stations.
Sirius Satellite Radio Information
Note: Sirius reserves the unrestricted right to
change, rearrange, add or delete programming
including canceling, moving or adding
particular channels, and its prices, at any time,
with or without notice to you. Ford Motor
Company shall not be responsible for any such
programming changes. Sirius satellite radio is a subscription-based
satellite radio service that broadcasts a
variety of music, sports, news, weather, traffic
and entertainment programming. Your
factory-installed Sirius satellite radio system
includes hardware and a limited subscription
term that begins on the date of sale or lease
of your vehicle. See an authorized dealer for
availability.
For more information on extended
subscription terms (a service fee is required),
the online media player and a list of Sirius
satellite radio channels, and other features,
please visit www.siriusxm.com in the United
States, www.sirius.ca in Canada, or call Sirius
at 1-888-539-7474.
Note:
This receiver includes the eCos
real-time operating system. eCos is published
under the eCos License.
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Troubleshooting tips
Action
Cause
Radio display
No action required. This message should
disappear shortly.
Radio requires more than two seconds to
produce audio for the selected channel.
Acquiring...
If this message does not clear shortly, or with
an ignition key cycle, your receiver may have a
fault. See an authorized dealer for service.
There is an internal module or system failure
present.
Sat Fault/Sirius System Failure.
Tune to another channel or choose another
preset.
The channel is no longer available.
Invalid Channel.
Contact Sirius at 1-888-539-7474 to subscribe
to the channel, or tune to another channel.
Your subscription does not include this
channel.
Unsubscribed Channel.
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the Sirius satellite or
Sirius tower to your vehicle antenna.
No Signal.
No action required. The process may take up
to three minutes.
Update of channel programming in progress.
Updating.
Contact Sirius at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Call Sirius
1-888-539-7474.
Use the channel guide to turn off the Lock or
Skip function on that station.
All the channels in the selected category are
either skipped or locked.
None found. Check Channel Guide.
No action required.
Sirius has updated the channels available for
your vehicle.
Subscription Updated.
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INFORMATION
SYNC Services
A
Sirius Travel Link
B
Alerts
C
Calendar
D
SYNC Applications
E
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Under the Information menu, you can access
features such as:
•
SYNC Services
• Sirius Travel Link
• Alerts
• Calendar
• SYNC Applications If your vehicle is equipped with
Navigation, press the Information
button to access these features. If
your vehicle is not equipped with Navigation,
press the corner of the touchscreen with the
green tab.
SYNC Services (If Equipped, United
States Only)
Note: SYNC Services varies by trim level and
model year and may require a subscription.
Traffic alerts and turn-by-turn directions
available in select markets. Message and data
rates may apply. Ford Motor Company reserves
the right to change or discontinue this product
service at any time without prior notification
or incurring any future obligation. Note:
SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone and
message rates may apply. Subscription may
be required. You must also have the active
SYNC Services Bluetooth-enabled cellular
phone paired and connected to the system in
order to connect to, and use, SYNC Services.
See Phone (page 344).
Note: This feature does not function properly
if you have enabled caller ID blocking on your
cellular phone. Make sure your cellular phone
is not blocking caller ID before using SYNC
Services.
Note: The driver is ultimately responsible for
the safe operation of the vehicle, and
therefore, must evaluate whether it is safe to
follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads,
traffic conditions or driving conditions. Note:
When you connect, the service uses
GPS technology and advanced vehicle sensors
to collect your vehicle's current location, travel
direction and speed to help provide you with
the directions, traffic reports, or business
searches you request. Further, to provide the
services you request, for continuous
improvement, the service may collect and
record call details and voice communications.
For more information, see SYNC Services
Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other information
identified in the Terms and Conditions, do not
subscribe or use the service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to give
you personalized traffic reports, precise
turn-by-turn directions, business search,
news, sports, weather and more. For a
complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice
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1. Press the voice button.
2. When prompted, say "Services". This
initiates an outgoing call to SYNC
Services using your paired and connected
Bluetooth-enabled cellular phone.
3. Once you connect to the service, follow the voice prompts to request the desired
service, such as "Traffic" or "Directions".
You can also say, "What are my choices?"
to receive a list of available services from
which to choose.
4. Say, "Services" to return to the Services main menu or for help, say, "Help".
Connecting to SYNC Services Using the
Touchscreen If your vehicle is equipped with
Navigation, press the Information
button.
If your vehicle is not equipped with
Navigation, press the green tab on your
touchscreen.
1. Select Connect to Services to initiate
an outgoing call to SYNC Services using
your phone. 2. Once connected, follow the voice
prompts to request your desired Service,
such as "Traffic" or "Directions". You can
also say, "What are my choices?" to
receive a list of available services from
which to choose.
3. Say, "Services" to return to the Services main menu or for help, say, "Help".
Receiving Turn-by-Turn Directions
1. When connected to SYNC Services, say "Directions" or "Business search". To find
the closest business or type of business
to your current location, just say
"Business search" and then "Search near
me". If you need further assistance in
finding a location you can say "Operator"
at any time within a Directions or Business
search to speak with a live operator. The
system may prompt you to speak with an
operator when it has difficulty matching
your voice request. The live operator can
assist you by searching for businesses by
name or by category, residential
addresses by street address or by name
or specific street intersections. Operator
Assist is a feature of your SYNC Services
subscription. For more information on
Operator Assist, visit
www.SYNCMyRide.com/support. 2. Follow the voice prompts to select your
Destination. After the route download is
finished, the phone call automatically
ends.
If your vehicle is not equipped with
Navigation:
• Turn-by-turn directions appear in the
information display, in the status bar of
your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible prompts.
• When on an active route, you can select
Route Summary or Route Status using
the touchscreen controls or voice
commands to view the Route Summary
Turn List or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route.
If you miss a turn, SYNC automatically asks
if you want the route updated. Just say, "Yes"
when prompted and the system delivers a
new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the route
and provides driving instructions. See
Navigation
(page 364).
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Disconnecting from SYNC Services
1.Press and hold the hang-up phone button
on the steering wheel. 2.
Say "Good-bye" from the SYNC Services
main menu. SYNC Services quick tips
You can personalize your Services feature to provide quicker access to your most used or favorite information.
You can save address points, such as work or home. You can also save favorite information like sports teams,
such as Detroit Lions, or a news category. You can learn more about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phone number, not your VIN (Vehicle
Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: "SERVICES"
"Cancel route"
"Navigation voice off" "Navigation voice on" "Next turn"
"Route status"
"Route summary" "SERVICES"
"Services"
"Update route" "Help"
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