
Troubleshooting tips
Action
Cause
Radio display
No action required. This message should
disappear shortly.
Radio requires more than two seconds to
produce audio for the selected channel.
Acquiring...
If this message does not clear shortly, or with
an ignition key cycle, your receiver may have a
fault. See an authorized dealer for service.
There is an internal module or system failure
present.
Sat Fault/Sirius System Failure.
Tune to another channel or choose another
preset.
The channel is no longer available.
Invalid Channel.
Contact Sirius at 1-888-539-7474 to subscribe
to the channel, or tune to another channel.
Your subscription does not include this
channel.
Unsubscribed Channel.
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the Sirius satellite or
Sirius tower to your vehicle antenna.
No Signal.
No action required. The process may take up
to three minutes.
Update of channel programming in progress.
Updating.
Contact Sirius at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Call Sirius
1-888-539-7474.
Use the channel guide to turn off the Lock or
Skip function on that station.
All the channels in the selected category are
either skipped or locked.
None found. Check Channel Guide.
No action required.
Sirius has updated the channels available for
your vehicle.
Subscription Updated.
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Under the Information menu, you can access
features such as:
•
SYNC Services
• Sirius Travel Link
• Alerts
• Calendar
• SYNC Applications If your vehicle is equipped with
Navigation, press the Information
button to access these features. If
your vehicle is not equipped with Navigation,
press the corner of the touchscreen with the
green tab.
SYNC Services (If Equipped, United
States Only)
Note: SYNC Services varies by trim level and
model year and may require a subscription.
Traffic alerts and turn-by-turn directions
available in select markets. Message and data
rates may apply. Ford Motor Company reserves
the right to change or discontinue this product
service at any time without prior notification
or incurring any future obligation. Note:
SYNC Services requires activation
before use. Visit www.SYNCMyRide.com to
register and check your eligibility for
complimentary services. Standard phone and
message rates may apply. Subscription may
be required. You must also have the active
SYNC Services Bluetooth-enabled cellular
phone paired and connected to the system in
order to connect to, and use, SYNC Services.
See Phone (page 344).
Note: This feature does not function properly
if you have enabled caller ID blocking on your
cellular phone. Make sure your cellular phone
is not blocking caller ID before using SYNC
Services.
Note: The driver is ultimately responsible for
the safe operation of the vehicle, and
therefore, must evaluate whether it is safe to
follow the suggested directions. Any
navigation features provided are only an aid.
Make your driving decisions based on your
observations of local conditions and existing
traffic regulations. Do not follow the route
suggestions if doing so would result in an
unsafe or illegal maneuver, if you would be
placed in an unsafe situation, or if you would
be directed into an area that you consider
unsafe. Maps used by this system may be
inaccurate because of errors, changes in roads,
traffic conditions or driving conditions. Note:
When you connect, the service uses
GPS technology and advanced vehicle sensors
to collect your vehicle's current location, travel
direction and speed to help provide you with
the directions, traffic reports, or business
searches you request. Further, to provide the
services you request, for continuous
improvement, the service may collect and
record call details and voice communications.
For more information, see SYNC Services
Terms and Conditions at
www.SYNCMyRide.com. If you do not want
Ford or its service providers to collect your
vehicle travel information or other information
identified in the Terms and Conditions, do not
subscribe or use the service.
SYNC Services uses advanced vehicle
sensors, integrated GPS technology and
comprehensive map and traffic data, to give
you personalized traffic reports, precise
turn-by-turn directions, business search,
news, sports, weather and more. For a
complete list of services, or to learn more,
please visit www.SYNCMyRide.com.
Connecting to SYNC Services Using Voice
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Before making the call:
•
SYNC provides a short window of time
(about 10 seconds) to cancel the call. If
you fail to cancel the call, SYNC attempts
to dial 911.
• SYNC says the following, or a similar
message: "SYNC will attempt to call 911,
to cancel the call, press Cancel on your
screen or press and hold the phone
button on your steering wheel."
If you do not cancel the call, and SYNC
makes a successful call, a pre-recorded
message plays for the 911 operator, and then
the occupant(s) in your vehicle is able to talk
with the operator. Be prepared to provide
your name, phone number and location
immediately, because not all 911 systems are
capable of receiving this information
electronically.
911 Assist May Not Work If
• Your cellular phone or 911 Assist hardware
sustains damage in a crash.
• The vehicle's battery or the SYNC system
has no power.
• The phones(s) previously paired or
connected to the system are thrown from
the vehicle. 911 Assist Privacy Notice
When you turn on 911 Assist, it may disclose
to emergency services that your vehicle has
been in a crash involving the deployment of
an airbag or activation of the fuel pump
shut-off. Certain versions or updates to 911
Assist may also be capable of electronically
or verbally disclosing to 911 operators your
vehicle location or other details about your
vehicle or crash to assist 911 operators to
provide the most appropriate emergency
services. If you do not want to disclose this
information, do not turn the feature on.
Vehicle Health Report (If Equipped)
WARNING
Always follow scheduled maintenance
instructions, regularly inspect your
vehicle, and seek repair for any damage
or problem you suspect. Vehicle Health
Report supplements, but cannot replace,
normal maintenance and vehicle inspection.
Vehicle Health Report only monitors certain
systems electronically monitored by your
vehicle and will not monitor or report the
status of any other system, (such as brake
lining wear). Failure to perform scheduled
maintenance and regularly inspect your
vehicle may result in vehicle damage and
serious injury. Note:
This feature is only available in the
United States.
Note: Your Vehicle Health Report feature
requires activation prior to use. Visit
www.SYNCMyRide.com to register. There is
no fee or subscription associated with Vehicle
Health Report, but you must register to use
this feature.
Note: This feature may not function properly
if you have enabled caller ID blocking on your
cellular phone. Before running a report, review
the Vehicle Health Report Privacy Notice.
Note: In order to allow a break-in period for
your vehicle, you may not be able to create a
Vehicle Health Report until your vehicle
odometer has reached 200 miles.
Note: Cellular phone and SMS charges may
apply when making a report.
Register for Vehicle Health Report and set
your report preferences at
www.SYNCMyRide.com. After registering,
you can request a Vehicle Health Report
(inside your vehicle). Return to your account
at www.SYNCMyRide.com to view your
report. You can also choose for SYNC to
remind you automatically to run reports at
specific mileage intervals. Cellular phone
airtime usage may apply when reporting.
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Note: To prevent window fogging, you cannot select recirculated air when MAX Defrost is on.
Driver settings:
J
Touch the
+ or – to increase or decrease the air temperature on the passenger side of the vehicle.
Touch the heated seat icon to turn the heated seat off and on (if equipped).
Touch the climate-controlled seat icon to turn the climate-controlled seat off and on (if equipped).
Touch
MyTemp to select your preset temperature setpoint. Touch and hold MyTemp to save a new preset temperature setpoint.
Touch the heated steering wheel icon to turn the heated steering wheel on and off (if equipped).
Note: If your vehicle is equipped with a
wood-trimmed steering wheel, it does not heat
between the 10 o'clock and 2 o'clock positions.
Climate Control Voice Commands Press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands: Climate control commands
"Climate automatic"
"Climate my temperature" "Climate off""Climate on" Climate control commands
"Climate temperature <15.5-29.5> degrees" "Climate temperature <60-85> degrees" "Help"
There are additional climate control
commands but in order to access them, you
have to say "Climate" first. When the system
is ready to listen, you may say any of the
following commands: "CLIMATE"
"A/C off""A/C on"
"Automatic" "CLIMATE"
"Defrost off" "Defrost on" "Dual off"
"Floor on"
"Fan decrease" "Fan increase"
"MAX A/C off" "MAX A/C on" "My temp" "Off""On"
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Auto - Fill State/Province
Have the system automatically fill in the
state and province based on the information
already entered into the system. Switch this
feature ON or OFF.
Traffic Preferences
Avoid Traffic Problems
Choose how you want the system to handle
traffic problems along your route.
• Automatic: Have the system reroute you
to avoid traffic incidents that develop and
impact the current route. The system
does not provide a traffic alert
notification.
• Manual: Have the system always provide
a traffic alert notification for traffic
incidents along the planned route. You
have a choice to accept or ignore the
notification before making the route
deviation.
Traffic Alert Notification
Have the system display traffic alert
notifications. Other traffic alert features allows you to turn
on certain, or all, traffic icons on the map
such as road work, incident, accidents and
closed roads. Scroll down to view all the
different types of alerts. Switch these
features ON or OFF.
Avoid Areas
Choose areas which you want the system to
avoid when calculating a route for you.
Press
Add to program an entry. Once you
make a selection, the system tries to avoid
the area(s) if possible for all routes. To delete
a selection, choose the listing on the screen.
When the screen changes to
Avoid Areas
Edit, you can press Delete at the bottom
right of the screen.
Map Mode
Press the green bar in the upper right area of
the touchscreen to view map mode. Map
mode shows advanced viewing comprised
of both 2D city maps as well as 3D landmarks
(when available).
2D city maps show detailed outlines of
buildings, visible land use and land elements
and detailed railway infrastructure for the
most essential cities around the globe. These
maps also contain features, such as town
blocks, building footprints and railways. 3D landmarks appear as clear, visible objects
that are typically recognizable and have a
certain tourist value. The 3D landmarks
appear in 3D map mode only. Coverage varies
and improves with updated map releases.
Change the appearance of the map display
by repeatedly pressing the arrow button in
the upper left corner of the screen. It toggles
between three different map modes: Heading
up, North up and 3D.
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For a complete listing of the accessories that
are available for your vehicle, please contact
an authorized dealer or visit our online store
at Accessories.Lincoln.com (United States
only).
Lincoln Custom Accessories are available for
your vehicle through an authorized Lincoln
dealer. Lincoln Motor Company will repair or
replace any properly authorized
dealer-installed Lincoln Custom Accessories
found to be defective in factory-supplied
materials or workmanship during the
warranty period, as well as any component
damaged by the defective accessories.
Lincoln Motor Company will warrant your
vehicle through the warranty that provides
the greatest benefit:
•
24 months, unlimited mileage.
• The remainder of your new vehicle limited
warranty.
Contact an authorized dealer for details and
a copy of the warranty.
Exterior style
• Moonroof deflectors.
• Side-window deflectors.
• Splash guards.
• Car cover*. Interior style
•
All-weather floor mats.
• Carpeted floor mats.
• Rear seat entertainment*.
• Sport pedals.
Lifestyle
• Ash cup (smoker's packages).
• Cargo organization and management.
Peace of mind
• Locking fuel plug for capless fuel system.
• Wheel locks.
• Remote start.
• Vehicle security.
*The accessory manufacturer designs,
develops and therefore warrants Lincoln
Licensed Accessories, and does not design
or test these accessories to Lincoln Motor
Company engineering requirements. Contact
an authorized Lincoln dealer for the
manufacturer's limited warranty details and
request a copy of the Lincoln Licensed
Accessories product limited warranty from
the accessory manufacturer. For maximum vehicle performance, keep the
following information in mind when adding
accessories or equipment to your vehicle:
•
When adding accessories, equipment,
passengers and luggage to your vehicle,
do not exceed the total weight capacity
of the vehicle or of the front or rear axle
(GVWR or GAWR as indicated on the
Safety Compliance Certification label).
Consult an authorized dealer for specific
weight information.
• The Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission
(CRTC) regulate the use of mobile
communications systems that are
equipped with radio transmitters, for
example, two-way radios, telephones and
theft alarms. Any such equipment
installed in your vehicle should comply
with the Federal Communications
Commission (FCC) and Canadian Radio
Telecommunications Commission
(CRTC) regulations and should be
installed only by an authorized dealer.
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PROTECT YOURSELF FROM THE RISING
COST OF VEHICLE REPAIRS WITH A
LINCOLN EXTENDED SERVICE PLAN.
SERVICE PLANS (U.S. Only)
Lincoln owners have discovered the powerful
protection of Lincoln Extended Service Plan.
It is the only extended service plan backed
by Lincoln Motor Company, and provides
peace of mind protection beyond the New
Vehicle Limited Warranty coverage.
Lincoln ESP Can Quickly Pay for Itself
One service bill – the cost of parts and labor
– can easily exceed the price of your Lincoln
Extended Service Plan. With Lincoln ESP, you
minimize your risk for unexpected repair bills
and rising repair costs.
Up to 1000+ Covered Vehicle
Components
There are four Extended Service Plans with
different levels of coverage. Ask your
authorized dealer for details.
1. PremiumCARE - Our most
comprehensive coverage. With over 1000
covered components, this plan is so
complete that we generally only discuss
what’ s not covered. 2.
ExtraCARE - Covers 113 components, and
includes many high-tech items.
3. BaseCARE - Covers 84 components.
4. PowertrainCARE - Covers 29 critical components.
Lincoln Extended Service Plan is honored by
all authorized Lincoln and Ford dealers in the
U.S. and Canada. It is the only extended
service plan authorized and backed by
Lincoln Motor Company.
That means you get:
• Reliable, quality service at any Lincoln or
Ford dealership.
• Repairs performed by factory trained
technicians, using genuine parts.
Rental Car Reimbursement
1st day Rental Benefit
You take advantage of replacement
transportation if your vehicle is at your
authorized dealer for same day covered
repairs.
Extended Rental Benefits
If your vehicle is kept overnight for covered
repairs, you are eligible for rental car
coverage, including bumper to bumper
warranty repairs, and Field Service Actions. Roadside Assistance
Exclusive 24/7 roadside assistance, including:
•
Towing, flat-tire change and battery jump
starts.
• Out of fuel and lock-out assistance.
• Travel expense reimbursement for
lodging, meals and rental car.
• Destination assistance for taxi, shuttle,
rental car coverage and emergency
transportation.
Transferable Coverage
If you sell your vehicle before your Lincoln
Extended Service Plan coverage expires, you
can transfer any remaining coverage to the
new owner. Whenever you sell your vehicle,
prospective buyers may have a higher degree
of confidence that vehicle was properly
maintained with Lincoln ESP, thereby
improving resale value.
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Check every month
Engine oil level.
Function of all interior and exterior lights.
Tires (including spare) for wear and proper pressure. Windshield washer fluid level. Check every six months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary. Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary. Parking brake for proper operation.
Safety belts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and safety belt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
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