Essential Towing Checks.............................241
Transporting the Vehicle............................243
Towing the Vehicle on Four Wheels........244
Driving Hints
Breaking-In.....................................................246
Economical Driving......................................246
Driving Through Water................................247
Floor Mats.......................................................247
Roadside Emergencies
Roadside Assistance
...................................249
Hazard Warning Flashers
...........................250
Fuel Shutoff
...................................................250
Jump Starting the Vehicle...........................251
Post-Crash Alert System.............................253
Customer Assistance
Getting the Services You Need
................254
In California (U.S. Only)...............................255
The Better Business Bureau (BBB) Auto Line Program (U.S. Only)........................256 Utilizing the Mediation/Arbitration Program
(Canada Only)
...........................................257
Getting Assistance Outside the U.S. and Canada.......................................................257
Ordering Additional Owner's Literature....................................................259
Reporting Safety Defects (U.S. Only)......259
Reporting Safety Defects (Canada Only)............................................................260
Fuses
Fuse Specification Chart
.............................261
Changing a Fuse...........................................277
Maintenance
General Information
.....................................278
Opening and Closing the Hood
...............279
Under Hood Overview -
2.0L
EcoBoost™..................................................280
Under Hood Overview -
2.3L
EcoBoost™..................................................282
Engine Oil Dipstick
.......................................283
Engine Oil Check
..........................................283
Oil Change Indicator Reset........................284 Engine Coolant Check................................284
Automatic Transmission Fluid Check......287
Brake Fluid Check
........................................288
Power Steering Fluid Check ......................
288
Washer Fluid Check....................................288
Fuel Filter
.......................................................288
Changing the 12V Battery..........................288
Checking the Wiper Blades
........................291
Changing the Wiper Blades.......................291
Adjusting the Headlamps..........................292
Removing a Headlamp
...............................293
Changing a Bulb
...........................................293
Bulb Specification Chart
.............................295
Changing the Engine Air Filter..................297
Vehicle Care
General Information....................................299
Cleaning Products
.......................................299
Cleaning the Exterior..................................299
Waxing
............................................................300
Cleaning the Engine.....................................301
Cleaning the Windows and Wiper Blades..........................................................301
4
MKC (TME), enUSA Table of Contents
•
Audio system maximum volume of 45%.
A message will be shown in the display
when you attempt to exceed the limited
volume. Also, the speed-sensitive or
compensated automatic volume control
will be disabled.
• Always on setting. When this is selected,
you will not be able to turn off Advance
Trac (if your vehicle is equipped with this
feature).
CREATING A MYKEY
Use the information display to create a
MyKey:
1. Insert the key you want to program into the
ignition. If your vehicle is equipped with a
push-button start, place the intelligent access
key fob into the backup slot. The location of
your backup slot is in another chapter. See
Starting and Stopping the Engine (page 158).
2. Switch the ignition on. 3. Access the main menu on the information
display controls, and select
Settings then
MyKey by pressing OK or the > button.
4. Press OK or the > button to select Create
MyKey
.
5. When prompted, hold the
OK button until
you see a message informing you to label
this key as a MyKey. The key will be
restricted at the next start.
MyKey is successfully created. Make sure
you label it so you can distinguish it from the
admin keys.
You can also program configurable settings
for the key(s). See Programming/Changing
Configurable Settings
.
Programming/Changing Configurable
Settings
Use the information display to access your
configurable MyKey settings. 1.
Switch the ignition on using an admin key
or fob.
2. Access the main menu on the information
display controls, and select
Settings,
then MyKey by pressing OK or > button.
3. Use the arrow buttons to get to a feature.
4. Press
OK or > to make a selection.
Note: You can clear or change your MyKey
settings at any time during the same key
cycle as you created the MyKey. Once you
have switched the vehicle off, however, you
will need an admin key to change or clear
your MyKey settings.
CLEARING ALL MYKEYS
You can clear or change your MyKey settings
using the information display control on the
steering wheel.
See Information Displays
(page 112).
Switch the ignition on using an admin key or
fob.
63
MKC (TME), enUSA MyKey™
Action
Message
You have successfully programmed an intelligent access key to the system.
Key Program Successful
You have failed to program an intelligent access key to the system.
Key Program Failure
You have programmed the maximum number of keys to the system.
Max Number of Keys Learned
You have not programmed enough keys to the system.
Not Enough Keys Learned
The key battery is low. Change the battery as soon as possible.
Key Battery Low Replace Soon
Inform the driver that they are exiting the vehicle and the engine is on\
.
Engine On
Lane Keeping System Action
Message
The system has malfunctioned. Contact an authorized dealer as soon as po\
ssible.
Lane Keeping Sys. Malfunction Service
Required
The system has detected a condition that has caused the system to be tem\
porarily unavailable.
Front Camera Temporarily Not Available
The system has detected a condition that requires you to clean the winds\
hield in order for it tooperate properly.
Front Camera Low Visibility Clean Screen
The system has malfunctioned. Contact an authorized dealer as soon as po\
ssible.
Front Camera Malfunction Service
Required
The system requests the driver to keep their hands on the steering wheel.
Keep Hands on Steering Wheel
126
MKC (TME), enUSA Information Displays
The message Stay in Neutral mode
engaged will appear in your information
display screen when your vehicle has
entered Stay in Neutral mode.
Note: During this mode the
N button will
flash continuously and your instrument
cluster will display N as the selected gear.
Exiting Stay in Neutral mode
To disable Stay in Neutral mode select
another gear. See the
Putting the Vehicle
in Gear for instructions on how to do this.
Entering a Carwash
Note: Always put your vehicle in Stay in
Neutral mode when entering an automatic
car wash. Failure to do this could result in
vehicle damage not covered by warranty.
Drive (D)
The normal driving position for the best fuel
economy. Sport (S)
Putting the vehicle in sport (S):
•
Provides additional engine braking and
extends lower gear operation to enhance
performance for uphill climbs, hilly terrain
or mountainous areas. This will increase
engine RPM during engine braking
• Provides additional lower gear operation
through the automatic transmission shift
strategy
• Provides gear selection more quickly and
at higher engine speeds
SelectShift Automatic ™ Transmission
Your SelectShift Automatic transmission
gives you the ability to change gears
manually.
Paddle Shifters With your vehicle in drive (D), the paddle
shifters provide temporary manual control.
They allow you the ability to shift gears
quickly, without taking your hands off the
steering wheel.
You can achieve extensive manual control
by pressing the sport (S) button.
•
Pull the right paddle (
+) to upshift.
• Pull the left paddle (
–) to downshift. Upshift to the recommended shift speeds
according to the following chart:
173
MKC (TME), enUSA TransmissionE144821
When driving at slow speeds off road under
high load conditions, use a low gear when
possible. Low gear operation will maximize
the engine and transmission cooling
capability.
Under severe operating conditions, the air
conditioning may cycle on and off to prevent
the engine from overheating.
Basic Operating Principles
•
Drive slower in strong crosswinds that
can affect the normal steering
characteristics of your vehicle.
• When driving your vehicle on surfaces
made slippery by loose sand, water,
gravel, snow or ice proceed with care.
If Your Vehicle leaves the Road
If your vehicle leaves the road, reduce your
vehicle speed and avoid severe braking.
Once you have reduced your vehicle speed,
ease your vehicle back onto the road. Do
not turn the steering wheel sharply while
returning your vehicle to the road. It may be safer to stay on the shoulder of the
road and slow down gradually before
returning to the road. You may lose control
if you do not slow down or if you turn the
steering wheel too sharply or abruptly.
It may be less risky to strike small objects,
such as freeway reflectors, with minor
damage to your vehicle rather than attempt
an abrupt dangerous direction change.
Remember, your primary concern should be
your safety and the safety of others.
Emergency Maneuvers
If you must make a sudden emergency
direction change, avoid over-driving your
vehicle. Turn the steering wheel only as
rapidly and as far as you need to avoid the
emergency. Apply smooth pressure to the
accelerator pedal or brake pedal as needed.
Avoid abrupt steering, acceleration and
braking changes. Abrupt changes could
increase the risk of vehicle roll over, loss of
vehicle control and personal injury. Use all
available road surface to bring your vehicle
to under control.In the event of an emergency stop, avoid
skidding and do not attempt any sharp
steering wheel movements.
Your vehicle responds differently to steering,
accelerating and braking on different road
surfaces when changing from one type of
surface to another.
Sand
When driving over sand, avoid driving at
excessive speeds. This will cause your
vehicle momentum to work against you. Your
vehicle could become stuck that may require
assistance from another vehicle. Remember,
if you proceed with caution you may be able
to back out the way you came.
Do not drive in deep sand for an extended
period. This will cause the all-wheel drive
system to overheat. You will see a warning
message in the information display. See
Information Messages (page 118).
178
MKC (TME), enUSA All-Wheel Drive
(If Equipped)
To resume operation, switch the ignition off
and allow the system to cool down for a
minimum of 15 minutes. After the system has
cooled down, you will see a brief message
display in the information display. See
Information Messages (page 118).
When driving at slow speeds in deep sand
under high outside temperatures, use a low
gear when possible. Low gear operation will
maximize the engine and transmission
cooling capability.
Tips when driving over sand:
• Keep all four wheels on the most solid
area of the trail.
• Shift to a lower gear.
• Apply the accelerator slowly.
• Drive steadily through the terrain.
• Avoid excessive wheel spin.
• Avoid reducing the tire pressures. Mud and Water
Mud
Avoid sudden changes in vehicle speed or
direction when you are driving in mud. Even
all-wheel drive vehicles can lose traction in
mud. If your vehicle does slide, steer in the
direction of the slide until you regain control
of your vehicle.
After driving through mud, clean off excess
mud stuck to rotating driveshafts and tires.
Excess mud stuck on tires and rotating
driveshafts can cause an imbalance that
could damage drive components.
Water
Drive slowly through high water. Traction or
brake capability may be limited.
When driving through water, determine the
depth and avoid water higher than the
bottom of the wheel rims. If the ignition
system gets wet, your vehicle may stall. Once through water, always try the brakes.
Wet brakes will not stop your vehicle as
quickly as dry brakes. Apply light pressure
to the brake pedal while slowly moving the
vehicle to dry the brakes.
Note:
Driving through deep water may
damage the transmission. If the front or rear
axle is submerged in water, the axle
lubricant and power transfer unit lubricant
should be checked and changed if
necessary.
Driving on Hilly or Sloping Terrain
Although natural obstacles may make it
necessary to travel diagonally up or down a
hill or steep incline, always try to drive
straight up or straight down the sloping
terrain.
Note: To maintain traction and avoid
possibly rolling your vehicle, avoid turning
on steep slopes or hills. When you drive on
a hill, determine beforehand the route you
will use. Do not drive over a hill without first
seeing what is on the other side. Do not drive
in reverse over a hill without the aid of an
observer.
179
MKC (TME), enUSA All-Wheel Drive
(If Equipped)
Start climbing a steep slope or hill in a low
gear rather than downshifting to a low gear
from a high gear after you have started your
climb. This reduces strain on the engine and
the possibility of stalling.
If your vehicle stalls, do not try to turn
around. Turning could cause the vehicle to
roll over. Instead, reverse back to a safe
location.
Apply just enough power to the wheels to
climb the hill. Too much power will cause the
tires to slip, spin or lose traction, and you
could lose control of your vehicle. To avoid brake overheating, come down a
hill in the same gear you used to go up the
hill. Do not come down in neutral. Move the
transmission selector lever to a lower gear.
When descending a steep hill, avoid sudden
hard braking to keep the front wheels rolling
and to maintain your vehicle's steering.
Your vehicle has anti-lock brakes. Apply the
brakes steadily. Do not pump the brake
pedal.
Driving on Snow and Ice
WARNING
If you are driving in slippery conditions
that require tire chains or cables, then
it is critical that you drive cautiously. Keep
speeds down, allow for longer stopping
distances and avoid aggressive steering to
reduce the chances of a loss of vehicle
control which can lead to serious injury or
death. If the rear end of your vehicle slides
while cornering, steer in the direction of the
slide until you regain control of your vehicle. Note:
Excessive tire slippage can cause
transmission damage. In snow and ice, all-wheel drive vehicles have
advantages over two-wheel drive vehicles
but can still skid. When driving on snowy or
icy roads, should you start to slide, turn the
steering wheel in the direction of the slide
until you regain control.
On snow and ice, avoid suddenly applying
power and avoid quick change of direction.
Apply the accelerator slowly and steadily
when starting from a stop.
Avoid sudden braking. An all-wheel drive
vehicle may accelerate better than a
two-wheel drive vehicle in snow and ice.
However, an all-wheel drive vehicle will not
stop any faster, as braking occurs at all four
wheels. Do not become overconfident to
road conditions.
180
MKC (TME), enUSA All-Wheel Drive (If Equipped)E143949
PRINCIPLE OF OPERATION
WARNINGS
Vehicle modifications involving braking
system, aftermarket roof racks,
suspension, steering system, tire
construction and wheel and tire size may
change the handling characteristics of your
vehicle and may adversely affect the
performance of the AdvanceTrac system. In
addition, installing any stereo loudspeakers
may interfere with and adversely affect the
AdvanceTrac system. Install any aftermarket
stereo loudspeaker as far as possible from
the front center console, the tunnel, and the
front seats in order to minimize the risk of
interfering with the AdvanceTrac sensors.
Reducing the effectiveness of the
AdvanceTrac system could lead to an
increased risk of loss of vehicle control,
vehicle rollover, personal injury and death. Remember that even advanced
technology cannot defy the laws of
physics. It’ s always possible to lose control
of a vehicle due to inappropriate driver input
for the conditions. Aggressive driving on any
road condition can cause you to lose control WARNINGS
of your vehicle increasing the risk of personal
injury or property damage. Activation of the
AdvanceTrac system is an indication that at
least some of the tires have exceeded their
ability to grip the road; this could reduce the
operator’ s ability to control the vehicle
potentially resulting in a loss of vehicle
control, vehicle rollover, personal injury and
death. If your AdvanceTrac system activates,
SLOW DOWN. The AdvanceTrac with Roll Stability Control
system helps you keep control of your
vehicle when on a slippery surface. The
electronic stability control portion of the
system helps avoid skids and lateral slides
and roll stability control helps avoid a vehicle
rollover. The traction control system helps
avoid drive wheel spin and loss of traction.
See Using Traction Control (page 187).
Vehicle without AdvanceTrac with
RSC skidding off its intended route.
A
Vehicle with AdvanceTrac with
RSC maintaining control on a
slippery surface.
B
189
MKC (TME), enUSA Stability ControlE72903A
AA
B
BB
B