Troubleshooting tips
Action
Cause
Radio display
Contact Sirius at 1-888-539-7474 to subscribe
to the channel, or tune to another channel.
Your subscription does not include this
channel.
Unsubscribed Channel.
The signal is blocked. When you move into an
open area, the signal should return.
The signal is lost from the Sirius satellite or
Sirius tower to your vehicle antenna.
No Signal.
No action required. The process may take up
to three minutes.
Update of channel programming in progress.
Updating.
Contact Sirius at 1-888-539-7474 to resolve
subscription issues.
Your satellite service is no longer available.
Call Sirius
1-888-539-7474.
Use the channel guide to turn off the Lock or
Skip function on that station.
All the channels in the selected category are
either skipped or locked.
None found. Check Channel Guide.
No action required.
Sirius has updated the channels available for
your vehicle.
Subscription Updated.
Sirius Satellite Radio Voice Commands If you are listening to Sirius satellite
radio, press the voice button on
the steering wheel controls. When
prompted, say any of the following
commands. If you are not listening to Sirius satellite radio,
press the voice button and, after the tone,
say "Sirius", then any of the following
commands. "SIRIUS"
"
388
MKC (TME), enUSA MyLincoln Touch™E142599
You can also advance and reverse the
current track or current folder, if applicable.
Repeat
Touch this button to repeat the currently
playing track, all tracks on the disc or turn
the feature off if already on.
Shuffle
Touch this button to play the tracks or entire
albums in random order, or turn the feature
off if already on.
Scan
Touch this button to hear a brief sampling of
all available tracks.
More Info
Touch this button to see disc information.
Options
Sound Settings
Touch this button to adjust settings for:
•
Bass
• Midrange
• Treble
• Balance and Fade
• THX Deep Note Demo
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Compression
Touch this button to turn the compression
feature off and on.
Browse
Touch this button to look through all
available CD tracks.
CD Voice Commands If you are listening to a CD, press
the voice button on the steering
wheel controls. When prompted,
say any of the following commands. If you are not listening to a CD, press the
voice button and, after the tone, say "CD",
then any of the following commands. "CD"
"Pause" "Play"
"Play next track"
"Play previous track" "Play track <1-512>" "Repeat"
"Repeat folder" *
"Repeat off "
"Repeat track" "Shuffle"
"Shuffle CD" *
"Shuffle folder" *
390
MKC (TME), enUSA MyLincoln Touch™E142599
Insert your device and select the
SD Card or USB tab once the
system recognizes it. You can then
select from the following options:
Repeat
This feature replays the currently playing
song or album.
Shuffle
Touch this button to play music on the
selected album or folder in random order.
Similar Music
This feature allows you to choose music
similar to what is currently playing.
More Info
Touch this button to see disc information
such as current track, artist name, album and
genre.
Options
Touch this button to view and adjust various
media settings. Sound Settings allows you to adjust settings
for:
• Bass
• Midrange
• Treble
• Balance and Fade
• THX Deep Note Demo
• DSP (Digital Signal processing)
• Occupancy Mode
• Speed Compensated Volume.
Note: Your vehicle may not have all these
sound settings.
Media Player Settings
allows you to select
more settings, which is under Media Player.
See
Settings (page 363).
Device Information
displays software and
firmware information about the currently
connected media device.
Update Media Index
indexes your device
when you connect it for the first time and
each time the content changes (such as
adding or removing tracks) to make sure you
have the latest voice commands available
for all media on the device. Browse
This feature allows you to view the contents
of the device. It also allows you to search by
categories, such as genre, artist or album.
If you want to view song information such as
Title, Artist, File, Folder, Album, and Genre,
touch the on-screen album art.
You can also touch
What’
s Playing to hear
how the system pronounces the current band
and song. This can be helpful when using
voice commands to make sure the system
correctly plays your request.
SD Card and USB Voice Commands If you are listening to a USB device
or an SD card, press the voice
button on the steering wheel
controls. When prompted, say any of the
following commands.
If you are not listening to a USB device or an
SD card, press the voice button and, after
the tone, say "USB" or "SD card", then any
of the following commands.
392
MKC (TME), enUSA MyLincoln Touch™E142611 E142599
"BROWSE"
"Folder
"Playlist
"Podcast
Supported Media Players, Formats and
Metadata Information
SYNC is capable of hosting nearly any digital
media player, including iPod, Zune, plays
from device players, and most USB drives.
Supported audio formats include MP3, WMA,
WAV and AAC.
It is also able to organize your indexed media
from your playing device by metadata tags.
Metadata tags, which are descriptive
software identifiers embedded in the media
files, provide information about the file. If your indexed media files contain no
information embedded in these metadata
tags, SYNC may classify the empty metadata
tags as Unknown.
Bluetooth Audio
Your system allows you to stream audio over
your vehicle's speakers from your connected,
Bluetooth-enabled cellular phone. To access, press the lower left
corner on the touchscreen, then
select the
BT Stereo tab.
Bluetooth Audio Voice Commands If you are listening to a Bluetooth
audio device, press the voice
button on the steering wheel
control. When prompted, say "Next song",
"Pause", "Play" or "Previous song".
If you are not listening to a Bluetooth audio
device, press the voice button and, after the
tone, say "Next song", "Pause", "Play" or
"Previous song". Line In (Auxiliary Input Jack) WARNINGS
Driving while distracted can result in
loss of vehicle control, crash and injury.
We strongly recommend that you use
extreme caution when using any device that
may take your focus off the road. Your
primary responsibility is the safe operation
of your vehicle. We recommend against the
use of any handheld device while driving and
encourage the use of voice-operated
systems when possible. Make sure you are
aware of all applicable local laws that may
affect the use of electronic devices while
driving. For safety reasons, do not connect or
adjust the settings on your portable
music player while your vehicle is moving.
394
MKC (TME), enUSA MyLincoln Touch™E142611 E142599
Pairing Subsequent Phones
Note:
Put the transmission in park (P). Switch
on your vehicle ignition and the radio.
1. Press the Phone corner of the
touchscreen > Settings > BT Devices >
Add Device.
2. Make sure that Bluetooth is set to On and
that your cellular phone is in the proper
mode. See your device ’s manual if
necessary.
Note: Select
SYNC, and a six-digit PIN
appears on your device.
3. If prompted to enter a PIN on your device, it does not support Secure Simple
Pairing. To pair, enter the PIN displayed
on the touchscreen. Skip the next step.
4. When prompted on your phone ’s display,
confirm that the PIN provided by SYNC
matches the PIN displayed on your
cellular phone.
5. The display indicates when the pairing is
successful. SYNC may prompt you with more phone
options. For more information on your
phone's capability, see your device's manual
and visit the website.
Making Calls Press the voice button on your
steering wheel controls. When
prompted, say, "Call
say "Dial", then the desired number. To end the call or exit phone
mode, press and hold this phone
button on your steering wheel
controls.
Receiving Calls
During an incoming call, an audible tone
sounds. Call information appears in the
display if it is available. Accept the call by pressing Accept
on the touchscreen or by pressing
this phone button on your steering
wheel controls. Reject the call by pressing
Reject
on the touchscreen or by pressing
and holding this phone button on
your steering wheel controls.
Ignore the call by doing nothing. SYNC logs
it as a missed call.
Phone Menu Options
Press the top left corner on your touchscreen
to select from the following options:
Phone
Touch this button to access the on-screen
numerical pad to enter a number and place
a call. During an active call, you can also
choose to:
• Mute the call.
• Put the call on hold.
• Turn on the privacy feature.
• Join two calls.
• End the call.
398
MKC (TME), enUSA MyLincoln Touch™E142599 E142632 E142632
Phone Ringer
Select the ring tone you want to hear when
you receive a call. Choose from possible
system ring tones, your currently paired
phone
’s ring tone, a beep, text-to-speech or
a silent notification.
Text Message Notification
Select a text message notification, if
supported by your phone. Choose from
possible system alert tones, text-to-speech
or silent.
Internet Data Connection
If your phone is compatible, use this screen
to adjust your internet data connection.
Select to make your connection profile with
the personal area network or to switch off
your connection. You can also choose to
adjust your settings or have the system
always connect, never connect when
roaming or query on connect. Press ? for
more information. Manage Phonebook
Touch this button to access features such as
automatic phonebook download,
re-download your phonebook, add contacts
from your phone as well as delete or upload
your phonebook.
Roaming Warning
Touch this button to have the system alert
you when your phone is in roaming mode.
Phone Voice Commands
Press the voice button on the
steering wheel controls. When
prompted, say any of the following
commands: "PHONE"
"Call"
"Call
"Call
"Call
"Call
"Do not disturb off " "Do not disturb on"
"Forward text messages"
"Go to hands free" *
"Hold call off " *
"Hold on" *
"Join calls" *
"Listen to text message <#>" "Listen to text messages"
"Messages" **
401
MKC (TME), enUSA MyLincoln Touch™E142599
speak with an operator when it has
difficulty matching your voice request.
The live operator can assist you by
searching for businesses by name or by
category, residential addresses by street
address or by name or specific street
intersections. Operator Assist is a feature
of your SYNC Services subscription. For
more information on Operator Assist, visit
www.SYNCMyRide.com/support.
2. Follow the voice prompts to select your Destination. After the route download is
finished, the phone call automatically
ends. If your vehicle is not equipped with
Navigation:
•
Turn-by-turn directions appear in the
information display, in the status bar of
your touchscreen system and on the
SYNC Services screen. You also receive
driving instructions from audible prompts.
• When on an active route, you can select
Route Summary or Route Status using
the touchscreen controls or voice
commands to view the
Route Summary
Turn List or the Route Status ETA. You
can also turn voice guidance on or off,
cancel the route or update the route. If you miss a turn, SYNC automatically asks
if you want the route updated. Just say, "Yes"
when prompted and the system delivers a
new route to your vehicle.
If your vehicle is equipped with Navigation,
SYNC Services downloads your requested
destination to the navigation system. The
navigation system then calculates the route
and provides driving instructions.
See
Navigation (page 418).
Disconnecting from SYNC Services
1. Press and hold the hang-up phone button
on the steering wheel.
2. Say "Good-bye" from the SYNC Services
main menu.
406
MKC (TME), enUSA MyLincoln Touch™
SYNC Services quick tips
You can personalize your Services feature to provide quicker access to your most used or favorite information.
You can save address points, such as work or home. You can also save favorite information like sports teams,
such as Detroit Lions, or a news category. You can learn more about personalization by logging onto
www.SYNCMyRide.com.
Personalizing
Press the voice button at any time (while connected to SYNC Services) to interrupt a voice prompt or an audio
clip (such as a sports report) and say your voice command.
Push to interrupt
Your subscription is associated with your Bluetooth-enabled cellular phon\
e number, not your VIN (Vehicle
Identification Number). You can pair and connect your phone to any vehicle equipped with SYNC Services and
continue enjoying your personalized services.
Portable
SYNC Services Voice Commands When a route has been
downloaded (non-navigation
systems), press the voice button
on the steering wheel controls. When
prompted, say any of the following
commands: "SERVICES"
"Cancel route"
"Navigation voice off " "Navigation voice on" "Next turn"
"Route status"
"Route summary" "SERVICES"
"Services"
"Update route" "Help"
407
MKC (TME), enUSA MyLincoln Touch™E142599