Page 735 of 886

5
When trouble arises
7355-1. Essential information
If your vehicle needs to be towed
Situations needs to contact dealers before towing
The following may indicate a problem with your transmission. Contact
your Lexus dealer before towing.
● The engine is running but the vehicle will not move.
● The vehicle makes an abnormal sound.
Towing with a sling-type truck
Do not tow with a sling-type truck
to prevent body damage.If towing is necessary, we recommend having your vehicle towed by your
Lexus dealer or a commercial towing service, using a lift-type truck or a
flatbed truck.
Use a safety chain system for all towi ng, and abide by all state/provincial
and local laws.
2WD models: If towing your vehicle wi th a wheel-lift type truck from the
front, the vehicle's rear wheels and axles must be in good conditions.
( P. 7 3 6 , 74 0 )
If they are damaged, use a to wing dolly or flatbed truck.
AWD models: If towing your vehicle with a wheel-lift type truck, use a tow-
ing dolly. ( P. 7 3 6 , 74 0 )
Page 741 of 886

5
When trouble arises
7415-1. Essential information
CAUTION■
While towing ●
When towing using a rope, avoid sudden starts, etc. which place excessive stress
on the towing hook and rope.
The towing hook or rope may become damaged, broken debris may hit people
and cause serious damage.●
Do not turn the “ENGINE START STOP” switch off.
There is a possibility that the steering wheel is locked and can not be operated.■
Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing eyelet may come loose during towing.
NOTICE■
To prevent damage to the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequa te ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.■
To prevent body damage when to wing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.■
Recreational towing (behind motor home, etc.)
Never dinghy tow your vehicle to prevent
causing serious damage to the Active Torque
Control 4WD system (AWD models) and
transmission. ( P. 323)
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5
When trouble arises
7515-2. Steps to take in an emergency
●
If non-genuine Lexus wheels are used (Even if you use Lexus wheels, the tire
pressure warning system may not work properly with some types of tires.)●
If tire chains are used●
Vehicles with a full-size spare tire: If the spare tire is in a location subject to poor
radio wave signal reception●
Vehicles with a full-size spare tire: If a large metallic object which can interfere
with signal reception is pu t in the luggage compartment■
If the tire pressure warning light freque ntly comes on after blinking for 1 minute
If the tire pressure warning light frequently comes on after blinking for 1 minute
when the “ENGINE START STOP” switch is turned to IGNITION ON mode, have
it checked by your Lexus dealer.■
Customization
The vehicle speed linked seat belt reminder buzzer can be disabled.
(Customizable features P. 8 3 4 )
CAUTION■
When the electric power steering system warning light comes on
The steering wheel may become extremely heavy.
If the steering wheel becomes heavier than usual when operating, hold firmly and
operate using more force than usual.■
If the tire pressure warning light comes on
Be sure to observe the following precautions. Failure to do so could cause loss of
vehicle control and result in death or serious injury. ●
Stop your vehicle in a safe place as soon as possible. Adjust the tire inflation pres-
sure immediately.●
If the tire pressure warning light comes on even after tire inflation pressure adjust-
ment, it is probable that you have a flat tire. Check the tires. If a tire is flat, change
it with the spare tire and have the flat tire repaired by the nearest Lexus dealer.
●
Avoid abrupt maneuvering and braking. If the vehicle tires deteriorate, you could
lose control of the steering wheel or the brakes.
■
If a blowout or sudden air leakage should occur
The tire pressure warning system may not activate immediately.
Page 772 of 886
7725-2. Steps to take in an emergency
Sounds
once
(Flashes) The driver's door
was opened and
closed with the
“ENGINE START
STOP” switch
turned off and
then the
“ENGINE START
STOP” switch was
put in ACCES-
SORY mode
twice without the
engine being
started. Press the
“ENGINE START
STOP” switch
while depressing
the brake pedal.
During an engine
starting proce-
dure in the event
that the elec-
tronic key was not
functioning prop-
erly ( P. 7 9 4 ) ,
the “ENGINE
START STOP”
switch was
touched with the
electronic key. Press the
“ENGINE START
STOP” switch
within 10 seconds
of the buzzer
sounding.Interior
buzzer Exterior
buzzer Wa r n i n g m e s s a g e Details Correction
procedure
Page 773 of 886
5
When trouble arises
7735-2. Steps to take in an emergency
Sounds
once
(Flashes) The steering lock
could not be
released within 3
seconds of the
“ENGINE START
STOP” switch
being pressed. Press the
“ENGINE START
STOP” switch
while depressing
the brake pedal
and moving the
steering wheel left
and right.■
Warning message in radar cruise mode (if equipped)
In the following cases, the warning message may not be displayed even if vehicle-
to-vehicle distance decreases: ●
When your vehicle and the vehicle ahead are traveling at the same speed or the
vehicle ahead is traveling more quickly than your vehicle●
When the vehicle ahead is traveling at a very low speed●
Immediately after cruise control speed is set●
At the instant the accelerator pedal is depressedInterior
buzzer Exterior
buzzer Wa r n i n g m e s s a g e Details Correction
procedure
Page 790 of 886

7905-2. Steps to take in an emergency
Emergency start function
When the engine does no t start, the following s teps can be used as an
interim measure to start the engine if the “ENGINE START STOP” switch
is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “ENGINE START STOP” switch to ACCESSORY
mode.
Press and hold the “ENGINE START STOP” switch for about 15
seconds while depressing the brake pedal firmly.
Even if the engine can be started using the above step s, the system may
be malfunctioning. Have the vehicl e inspected by your Lexus dealer.■ The starter motor does not turn over, the interior lights and head-
lights do not turn on, or the horn does not sound.
One of the following may be the cause of the problem:
● One or both of the battery terminals may be disconnected.
● The battery may be discharged. ( P. 7 9 6 )
● There may be a malfunction in the steering lock system.Contact your Lexus dealer if the problem cannot be repaired, or if
repair procedures are unknown.
STEP 1
STEP 2
STEP 3
STEP 4
Page 795 of 886
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When trouble arises
7955-2. Steps to take in an emergency
■
Stopping the engine
Shift the shift lever to P and press the “ENGINE START STOP” switch as you nor-
mally do when stopping the engine.■
Replacing the key battery
As the above procedure is a temporary measure, it is recommended that the elec-
tronic key battery be replaced immediately when the battery is depleted.
( P. 7 0 1 )■
Changing “ENGINE START STOP” switch modes
Within 10 seconds of the buzzer sounding, release the brake pedal and press the
“ENGINE START STOP” switch.
The engine does not start and modes will be changed each time the switch is
pressed. ( P. 166)
Page 797 of 886

5
When trouble arises
7975-2. Steps to take in an emergency
■
Starting the engine when the battery is discharged
The engine cannot be started by push-starting.■
To prevent battery discharge ●
Turn off the headlights and the audio system while the engine is off.●
Turn off any unnecessary electrical compon ents when the vehicle is running at a
low speed for an extended period, such as in heavy traffic.■
When the battery is removed or discharged ●
The power back door must be initialized.
( P. 8 4 7 )●
Make sure that the key is not inside th e vehicle when recharging or replacing
the battery. The key may be locked in the vehicle if the alarm is activated.
( P. 114)■
Charging the battery
The electricity stored in the battery will discharge gradually even when the vehi-
cle is not in use, due to natural discharge and the draining effects of certain
electrical appliances. If the vehicle is left for a long time, the battery may dis-
charge, and the engine may be unable to start. (The battery recharges automat-
ically during driving.) Start the engine of the second vehicle. Increase the engine
speed slightly and maintain that level for approximately 5 min-
utes to recharge the battery of your vehicle.
Open and close any of the do ors with the “ENGINE START
STOP” switch off.
Maintain the engine sp eed of the second ve hicle and start the
engine of your vehicle by tu rning the “ENGINE START STOP”
switch to IGNITION ON mode.
Once the vehicle’s engine ha s started, remove the jumper
cables in the exact reverse ord er from which they were con-
nected.
Once the engine starts, have th e vehicle inspected at your Lexus
dealer as soon as possible. STEP 3
STEP 4
STEP 5
STEP 6