Page 463 of 584

4638-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53C50U)
CAUTION
■While towing
●When towing using a cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris ma y hit people and cause serious damage.
●Do not turn the engine switch off.
There is a possibility that the steering wheel is locked and cannot be operated.
■Installing towing eyelet to the vehicle
Make sure that towing eyelet is installed securely.
If not securely installed, towing ey elet may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck (2WD
models)
●Do not tow the vehicle from the rear when the engine switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle from the rear, en sure adequate ground clearance for towing
at the opposite end of the raised vehicle. Without adequate clearance, the vehicle
could be damaged while being towed from the rear.
■To prevent damage to the vehicle when towing using a wheel-lift type truck (AWD
models)
When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent body damage when to wing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 482 of 584

4828-2. Steps to take in an emergency
IS350/250_U (OM53C50U)
InteriorbuzzerExteriorbuzzerWa r n i n g m e s s a g eDetails/Actions
Con-
tinuous The driver’s door was opened when
the shift lever was not in P and the
engine switch was not turned off.
Shift the shift lever to P.
Con-
tinuousCon-
tinuous
The driver’s door was opened and
closed while the electronic key was
not in the vehicle, the shift lever was
not in P and the engine switch was
not turned off.
Shift the shift lever to P.
Bring the electronic key back
into the vehicle.
Once The electronic key is not detected
when an attempt is made to start the
engine.
Start the engine with the elec-
tronic key present.
OnceCon-
tinuous
An attempt was made to exit the
vehicle with the electronic key and
lock the doors without first turning
the engine switch off when the shift
lever was in P.
Turn the engine switch off and
lock the doors again.
Once3 times
The electronic key was carried out-
side the vehicle and a door other
than the driver’s door was opened
and closed while the engine switch
was in a mode other than off.
Bring the electronic key back
into the vehicle.
The driver’s door was opened and
closed while the electronic key was
not in the vehicle, the shift lever was
in P and the engine switch was not
turned off.
Turn the engine switch off.
Bring the electronic key back
into the vehicle.
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(Displayed alternately)
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Page 483 of 584

4838-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53C50U)
9 times
An attempt was made to drive when
the electronic key was not inside the
vehicle.
Confirm that the electronic key
is inside the vehicle.
Con-
tinuous
An attempt was made to lock the
doors using the smart access system
with push-button start while the
electronic key was still inside the
vehicle.
Retrieve the electronic key
from the vehicle and lock the
doors again.
OnceCon-
tinuous
An attempt was made to lock either
front door by opening a door and
putting the inside lock button into
the lock position, then closing the
door with the electronic key still
inside the vehicle.
Retrieve the electronic key
from the vehicle and lock the
doors again.
Once
The electronic key has a low battery.
Replace the electronic key bat-
tery. ( P. 439)
Once
The steering lock could not be
released within 3 seconds of the
engine switch being pressed.
Press the engine switch while
depressing the brake pedal and
moving the steering wheel left
and right.
Once
Indicates a malfunction in the smart
access system with push-button
start
Have the vehicle inspected by
your Lexus dealer.
Interior
buzzerExteriorbuzzerWa r n i n g m e s s a g eDetails/Actions
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Page 484 of 584

4848-2. Steps to take in an emergency
IS350/250_U (OM53C50U)
Once
• When the doors were unlockedwith the mechanical key and then
the engine switch was pressed,
the electronic key could not be
detected in the vehicle.
• The electronic key could not be detected in the vehicle even after
the engine switch was pressed
two consecutive times.
Touch the electronic key to the
engine switch while depressing
the brake pedal.
Once
During an engine starting proce-
dure in the event that the electronic
key was not functioning properly
( P. 500), the engine switch was
touched with the electronic key.
Press the engine switch within
10 seconds of the buzzer sound-
ing.
Indicates that:
• With the engine switch off, the
doors were unlocked and then the
driver's door was opened and
closed
• The engine switch was turned to ACCESSORY mode without
starting the engine
• The shift lever was shifted to P or N from another shift position with
the engine switch in IGNITION
ON mode.
Press the engine switch while
depressing the brake pedal.
Once
The engine switch has been turned
off with the shift lever in a position
other than P or N.
Shift the shift lever to P.
Once
After the engine switch has been
turned off with the shift lever in a
position other than P, the shift lever
has been shifted to P.
Turn the engine switch off.
Interior
buzzerExteriorbuzzerWa r n i n g m e s s a g eDetails/Actions
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Page 497 of 584

4978-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53C50U)
One of the following may be the cause of the problem:
●One or both of the battery terminals may be disconnected.
●The battery may be discharged. (P. 5 0 2 )
●There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if repair procedures
are unknown.
When the engine does not start, the following steps can be used as an interim
measure to start the engine if the engine switch is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the engine switch to ACCESSORY mode.
Press and hold the engine switch for about 15 seconds while depressing the
brake pedal firmly.
Even if the engine can be started using the above steps, the system may be mal-
functioning. Have the vehicle inspected by your Lexus dealer.
The starter motor does not turn over, the interior lights and headlights
do not turn on, or the horn does not sound.
Emergency start function
1
2
3
4
Page 498 of 584
4988-2. Steps to take in an emergency
IS350/250_U (OM53C50U)
Set the parking brake.
Turn the engine switch to ACCESSORY mode.
Depress the brake pedal.
Pry the cover up with a flathead
screwdriver or equivalent tool.
To prevent damage to the cover, cover
the tip of the screwdriver with a rag.
Press the shift lock override button.
The shift lever can be shifted while the
button is pressed.
If the shift lever cannot be shifted from P
If the shift lever cannot be shifted with your foot on the brake pedal, there may
be a problem with the shift lock system (a system to prevent accidental opera-
tion of the shift lever). Have the vehicl e inspected by your Lexus dealer imme-
diately.
The following steps may be used as an emergency measure to ensure that the
shift lever can be shifted:
1
2
3
4
5
Page 499 of 584

4998-2. Steps to take in an emergency
8
When trouble arises
IS350/250_U (OM53C50U)
■Doors
Use the mechanical key (P. 99) in
order to perform the following oper-
ations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks the
driver’s door. Turning the key once
again within 5 seconds unlocks the
other doors.
Opens the windows and moon roof (turn and hold)*
*
: This setting must be customized at your Lexus dealer.
■Tr u n k
Turn the mechanical key clockwise
to open.
If the electronic key does not operate properly
If communication between the electronic key and vehicle is interrupted ( P.
116) or the electronic key cannot be used because the battery is depleted, the
smart access system with push-button start and wireless remote control can-
not be used. In such cases, the doors and trunk can be opened and the engine
can be started by following the procedure below.
Locking and unlocking the doors, un locking the trunk and key linked
functions
1
2
3
4
Page 504 of 584

5048-2. Steps to take in an emergency
IS350/250_U (OM53C50U)
■Starting the engine when the battery is discharged
The engine cannot be started by push-starting.
■To prevent battery discharge
●Turn off the headlights and the audio system while the engine is off.
●Turn off any unnecessary electrical components when the vehicle is running at a low
speed for an extended period, such as in heavy traffic.
■Charging the battery
The electricity stored in the battery will discharge gradually even when the vehicle is not
in use, due to natural discharge and the draining effects of certain electrical appliances. If
the vehicle is left for a long time, the battery may discharge, and the engine may be
unable to start. (The battery recharges automatically during driving.)
■When recharging or replacing the battery
●Make sure that the key is not inside the vehicle when recharging or replacing the bat-
tery. The key may be locked in the vehicle if the alarm is activated. ( P. 7 2 )
●In some cases, it may not be possible to unlock the doors using the smart access system
with push-button start when the battery is discharged. Use the wireless remote control
or the mechanical key to lock or unlock the doors.
●The engine may not start on the first attempt after the battery has recharged but will
start normally after the second attempt. This is not a malfunction.
●The engine switch mode is memorized by the vehicle. When the battery is recon-
nected, the system will return to the mode it was in before the battery was discharged.
Before disconnecting the battery, turn the engine switch off.
If you are unsure what mode the engine switch was in before the battery discharged, be
especially careful when reconnecting the battery.