Page 470 of 620
4707-2. Steps to take in an emergency
GS450h_300h_OM_OM30F00E_(EE)
If your vehicle needs to be towed
The following may indicate a problem with your transmission. Contact any
authorized Lexus dealer or repairer, or another duly qualified and equipped pro-
fessional or commercial towing service before towing.
●The hybrid warning message shows on the multi-information display and the
vehicle does not move.
●The vehicle makes an abnormal sound.
Do not tow with a sling-type truck to
prevent body damage.
If towing is necessary, we recommend having your vehicle towed by any
authorized Lexus dealer or repairer, or another duly qualified and equipped
professional or commercial towing service, using a wheel-lift type truck or
flatbed truck.
Use a safety chain system for all towing, and abide by all state/provincial and
local laws.
Situations when it is necessary to contact dealers before towing
Towing with a sling-type truck
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4717-2. Steps to take in an emergency
7
When trouble arises
GS450h_300h_OM_OM30F00E_(EE)
If your vehicle is transported by a flat-
bed truck, it should be tied down at the
locations shown in the illustration.
If you use chains or cables to tie down
your vehicle, the angles shaded in black
must be 45°.
Do not overly tighten the tie downs or
the vehicle may be damaged.
Towing with a wheel-lift type truck
XFrom the front XFrom the rear
Use a towing dolly under the rear
wheels. Use a towing dolly under the front
wheels.
Using a flatbed truck
Page 472 of 620
4727-2. Steps to take in an emergency
GS450h_300h_OM_OM30F00E_(EE)
If a tow truck is not available in an emergency, your vehicle may be temporarily
towed using cables or chains secured to the emergency towing eyelets. This
should only be attempted on hard surfaced roads for short distances at under
5 km/h (3 mph).
A driver must be in the vehicle to steer and operate the brakes. The vehicle’s
wheels, drive train, axles, steering and brakes must be in good condition.Take out the towing eyelet. ( →P. 5 1 8 , 5 2 9 )
Remove the eyelet cover using a flathead screwdriver.
To protect the bodywork, place a rag between the screwdriver and the vehicle body
as shown in the illustration.
Insert the towing eyelet into the hole
and tighten partially by hand.
Emergency towing
Emergency towing procedure
1
2
XExcept F SPORT models XF SPORT models
3
Page 473 of 620
4737-2. Steps to take in an emergency
7
When trouble arises
GS450h_300h_OM_OM30F00E_(EE)
Tighten down the towing eyelet
securely using a wheel nut wrench
or hard metal bar.
Securely attach cables or chains to the towing eyelet.
Take care not to damage the vehicle body.
Enter the vehicle being towed and start the hybrid system.
If the hybrid system does not start, turn the power switch to ON mode.
Shift the shift lever to N and release the parking brake.
When the shift lever cannot be shifted: →P. 5 4 5
■While towing
If the hybrid system is off, the power assist for the brakes and steering will not function,
making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in trunk. ( →P. 5 1 8 , 5 2 9 )
4
5
6
7
Page 474 of 620

4747-2. Steps to take in an emergency
GS450h_300h_OM_OM30F00E_(EE)
WA R N I N G
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place excessive
stress on the towing eyelets, cables or chains. The towing eyelets, cables or chains
may become damaged, broken debris may hit people, and cause serious damage.
●Do not turn the power switch off.
There is a possibility that the steering wh eel is locked and cannot be operated.
■Installing towing eyelets to the vehicle
Make sure that towing eyelets are installed securely.
If not securely installed, towing eyelets may come loose during towing.
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
●Do not tow the vehicle from the rear when the power switch is off. The steering lock
mechanism is not strong enough to hold the front wheels straight.
●When raising the vehicle, ensure adequate ground clearance for towing at the oppo-
site end of the raised vehicle. Without adequate clearance, the vehicle could be dam-
aged while being towed.
■To prevent damage to the vehicle when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
■To prevent damage to the vehicle during emergency towing
Do not secure cables or chains to the suspension components.
Be sure to transport the vehicle with all four
wheels raised off the ground. If the vehicle is
towed with the tires contacting the ground, the
drivetrain and related parts may be damaged,
an accident may occur due to a change in
direction of the vehicle or electricity generated
by the operation of the motor may cause a fire
to occur depending on the nature of the dam-
age or malfunction.
Page 518 of 620
5187-2. Steps to take in an emergency
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Location of the spare tire, jack and tools
Jack handle
Parking brake release tool
Screwdriver
Towing eyeletWheel nut wrench
Spare tire
Jack1
2
3
4
5
6
7
Page 529 of 620
5297-2. Steps to take in an emergency
7
When trouble arises
GS450h_300h_OM_OM30F00E_(EE)
*: Use of the jack (→P. 5 2 1 )
Location of the emergency tire puncture repair kit, jack and tools
Jack handle
Emergency tire puncture repair kit
Parking brake release tool
Screwdriver Towing eyelet
Wheel nut wrench
Jack
*
1
2
3
4
5
6
7
Page 564 of 620
5647-2. Steps to take in an emergency
GS450h_300h_OM_OM30F00E_(EE)
NOTICE
■To avoid damaging the transmission and other components
●Avoid spinning the rear wheels and depressing the accelerator pedal more than nec-
essary.
●If the vehicle remains stuck even after these procedures are performed, the vehicle
may require towing to be freed.