
TABLE OF CONTENTS6
ES350_300h_OM_OM33B99U_(U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior ................ 522
Cleaning and protecting the vehicle interior.................. 526
7-2. Maintenance Maintenance requirements ............................ 529
General maintenance.............. 532
Emission inspection and maintenance (I/M)
programs .................................... 536
7-3. Do-it-yourself maintenance Do-it-yourself service precautions................................ 537
Hood .................................................541
Positioning a floor jack............. 542
Engine compartment ............... 545
12-volt battery (hybrid vehicles) ...................... 562
Tires.................................................. 566
Tire inflation pressure ................577
Wheels ...........................................580
Air conditioning filter ............... 582
Electronic key battery.............. 584
Checking and replacing fuses..............................................586
Light bulbs ....................................598 8-1. Essential information
Emergency flashers .................... 614
If your vehicle has to be stopped in an emergency......615
8-2. Steps to take in an emergency If your vehicle needs to be towed.................................. 617
If you think something is wrong .................624
Fuel pump shut off system (gasoline vehicles) .................. 625
If a warning light turns on or a warning buzzer sounds......626
If a warning message is displayed ................................ 636
If you have a flat tire .................. 659
If the engine will not start (gasoline vehicles) ................... 672
If the hybrid system will not start (hybrid vehicles)............. 674
If the shift lever cannot be shifted from P ...................... 676
If the electronic key does not operate properly ...................... 677
7Maintenance and care8When trouble arises

17Pictorial index
ES350_300h_OM_OM33B99U_(U)Windshield wipers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 245
Precautions against winter season . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 341
To prevent freezing (windshield wiper de-icer)
*1. . . . . . . . . . . . . . . . . . . . . P. 471
Precautions against car wash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 524
Fuel filler door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 2 4 9
Refueling method. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 249
Fuel type/fuel tank capacity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 704
Tires . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 566
Tire size/inflation pressure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 712
Winter tires/tire chain . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 341
Checking/rotation/tire pressure warning system. . . . . . . . . . . . . . . . . . . . P. 566
Coping with flat tires. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 659
Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 541
Opening . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 5 4 1
Engine compartment cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 547
Engine oil . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 7 0 5
Coping with overheat. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .P. 688, 691
Warning messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 641
Headlights/parking lights/daytime running lights . . . . . . . . . . . . . . . . . . P. 233
Fog lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 244
Turn signal lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 230
Tail lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Stop/tail lights
Hill-start assist control
*2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 319
License plate lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
Back-up lights
Shifting the shift lever to R . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 222, 226
Side marker lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . P. 233
4
5
6
7
Light bulbs of the exterior lights for driving
(Replacing method: P. 598, Watts: P. 714)
*1: If equipped
*2: Hybrid vehicles
8
9
10
11
12
13
14
15

381-1. For safe use
ES350_300h_OM_OM33B99U_(U)
SRS airbags
◆SRS front airbags
SRS driver airbag/front passenger airbag
Can help protect the head and chest of the driver and front passenger
from impact with interior components
SRS knee airbags
Can help provide driver and front passenger protection
The SRS airbags inflate when the vehicle is subjected to certain types
of severe impacts that may cause significant injury to the occupants.
They work together with the seat belts to help reduce the risk of death
or serious injury.
1
2

411-1. For safe use
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1
For safety and security
Your vehicle is equipped with ADVANCED AIRBAGS designed based
on the US motor vehicle safety standards (FMVSS208). The airbag sen-
sor assembly (ECU) controls airbag deployment based on information
obtained from the sensors etc. shown in the system components diagram
above. This information includes crash severity and occupant information.
As the airbags deploy, a chemical reaction in the inflators quickly fills the
airbags with non-toxic gas to help restrain the motion of the occupants.
CAUTION
■SRS airbag precautions
Observe the following precautions regarding the SRS airbags.
Failure to do so may cause death or serious injury.
●The driver and all passengers in the vehicle must wear their seat belts properly.
The SRS airbags are supplemental devices to be used with the seat belts.
●The SRS driver airbag deploys with considerable force, and can cause death or
serious injury especially if the driver is very close to the airbag. The National
Highway Traffic Safety Administration (NHTSA) advises:
Since the risk zone for the driver’s airbag is the first 2 - 3 in. (50 - 75 mm) of
inflation, placing yourself 10 in. (250 mm) from your driver airbag provides you
with a clear margin of safety. This distance is measured from the center of the
steering wheel to your breastbone. If you sit less than 10 in. (250 mm) away now,
you can change your driving position in several ways:
• Move your seat to the rear as far as you can while still reaching the pedalscomfortably.
• Slightly recline the back of the seat. Although vehicle designs vary, many drivers can achieve the 10 in. (250 mm)
distance, even with the driver seat all the way forward, simply by reclining the
back of the seat somewhat. If reclining the back of your seat makes it hard to
see the road, raise yourself by using a firm, non-slippery cushion, or raise the
seat if your vehicle has that feature.
• If your steering wheel is adjustable, tilt it downward. This points the airbag toward your chest instead of your head and neck.
The seat should be adjusted as recommended by NHTSA above, while still
maintaining control of the foot pedals, steering wheel, and your view of the
instrument panel controls.

441-1. For safe use
ES350_300h_OM_OM33B99U_(U)
CAUTION
■SRS airbag precautions
●Do not hang coat hangers or hard objects on the coat hooks. All of these items
could become projectiles and may cause death or serious injury, should the SRS
curtain shield airbags deploy.
●If a vinyl cover is put on the area where the SRS knee airbag will deploy, be sure to
remove it.
●Do not use seat accessories which cover the parts where the SRS side airbags
inflate as they may interfere with inflation of the airbags. Such accessories may
prevent the side airbags from activating correctly, disable the system or cause the
side airbags to inflate accidentally, resulting in death or serious injury.
●Do not strike or apply significant levels of force to the area of the SRS airbag
components.
Doing so can cause the SRS airbags to malfunction.
●Do not touch any of the component parts immediately after the SRS airbags have
deployed (inflated) as they may be hot.
●If breathing becomes difficult after the SRS airbags have deployed, open a door
or window to allow fresh air in, or leave the vehicle if it is safe to do so. Wash off
any residue as soon as possible to prevent skin irritation.
●If the areas where the SRS airbags are stored, such as the steering wheel pad and
front and rear pillar garnishes are damaged or cracked, have them replaced by
your Lexus dealer.

451-1. For safe use
ES350_300h_OM_OM33B99U_(U)
1
For safety and security
■If the SRS airbags deploy (inflate)
●Bruising and slight abrasions may result from contact with a deploying (inflating)
SRS airbag.
●A loud noise and white powder will be emitted.
●Parts of the airbag module (steering wheel hub, airbag cover and inflator) as well as
the seats, parts of the front and rear pillars, and roof side rails may be hot for several
minutes. The airbag itself may also be hot.
●The windshield may crack.
●For Lexus Enform Safety Connect subscribers, if the SRS airbags deploy or in the
event of a severe rear-end collision, the system is designed to send an emergency
call to the response center, notifying them of the vehicle’s location (without needing
to push the “SOS” button) and an agent will attempt to speak with the occupants to
ascertain the level of emergency and assistance required. If the occupants are
unable to communicate, the agent automatically treats the call as an emergency
and helps to dispatch the necessary emergency services. (→P. 5 1 3 )
CAUTION
■Modification and di sposal of SRS airbag system components
Do not dispose of your vehicle or perfor m any of the following modifications with-
out consulting your Lexus dealer. The SRS airbags may malfunction or deploy
(inflate) accidentally, causing death or serious injury.
●Installation, removal, disassembly and repair of the SRS airbags
●Repairs, modifications, removal or replacement of the steering wheel, instrument
panel, dashboard, glove box, seats or seat upholstery, front, side and rear pillars
or roof side rails
●Repairs or modifications of the front fend er, front bumper, or side of the occupant
compartment
●Installation of a grille guard (bull bars, kangaroo bar, etc.), snow plows or winches
●Modifications to the vehicle’s suspension system
●Installation of electronic devices such as mobile two-way radios and CD players
●Modifications to your vehicle for a person with a physical disability

461-1. For safe use
ES350_300h_OM_OM33B99U_(U)
■SRS airbag deployment conditions (SRS front airbags)
●The SRS front airbags will deploy in the event of an impact that exceeds the set
threshold level (the level of force corresponding to an approximately 12 - 18 mph
[20 - 30 km/h] frontal collision with a fixed wall that does not move or deform).
However, this threshold velocity will be considerably higher in the following situa-
tions:
• If the vehicle strikes an object, such as a parked vehicle or sign pole, which canmove or deform on impact
• If the vehicle is involved in an underride collision, such as a collision in which the front of the vehicle “underrides”, or goes under, the bed of a truck
●Depending on the type of collision, it is possible that only the seat belt pretension-
ers will activate.
●The SRS front airbags for the front passenger will not activate if there is no passen-
ger sitting in the front passenger seat. However, the SRS front airbags for the front
passenger may deploy if luggage is put in the seat, even if the seat is unoccupied.
(→ P. 5 0 )
■SRS airbag deployment conditions (SRS side and curtain shield airbags)
●The SRS side and curtain shield airbags will deploy in the event of an impact that
exceeds the set threshold level (the level of force corresponding to the impact
force produced by an approximately 3300 lb. [1500 kg] vehicle colliding with the
vehicle cabin from a direction perpendicular to the vehicle orientation at an
approximate speed of 12 - 18 mph [20 - 30 km/h]).
●The SRS curtain shield airbags may also deploy in the event of a severe frontal colli-
sion.
■Conditions under which the SRS airbags may deploy (inflate), other than a collision
The SRS front airbags and SRS curtain shield airbag may also deploy if a serious
impact occurs to the underside of your vehicle. Some examples are shown in the
illustration.
●Hitting a curb, edge of pavement or hard
surface
●Falling into or jumping over a deep hole
●Landing hard or falling

471-1. For safe use
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1
For safety and security
■Types of collisions that may not deploy the SRS airbags (SRS front airbags)
The SRS front airbags do not generally inflate if the vehicle is involved in a side or
rear collision, if it rolls over, or if it is involved in a low-speed frontal collision. But,
whenever a collision of any type causes sufficient forward deceleration of the vehi-
cle, deployment of the SRS front airbags may occur.
■Types of collisions that may not deploy the SRS airbags (SRS side and curtain shield
airbags)
The SRS side and curtain shield airbags may not activate if the vehicle is subjected to
a collision from the side at certain angles, or a collision to the side of the vehicle body
other than the passenger compartment.
The SRS side airbags do not generally inflate if the vehicle is involved in a frontal or
rear collision, if it rolls over, or if it is involved in a low-speed side collision.
●Collision from the side
●Collision from the rear
●Vehicle rollover
●Collision from the side to the vehicle body
other than the passenger compartment
●Collision from the side at an angle
●Collision from the front
●Collision from the rear
●Vehicle rollover