Page 620 of 784
6208-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
Take out the towing eyelet. (P. 660)
Remove the eyelet cover using a
flathead screwdriver.
To protect the bodywork, place a rag
between the screwdriver and the vehi-
cle body as shown in the illustration.
Insert the towing eyelet into the
hole and tighten partially by hand.
Tighten down the towing eyelet
securely using a wheel nut
wrench.
Securely attach a cable or chain to the towing eyelet.
Take care not to damage the vehicle body.
Installing towing eyelet
1
2
3
4
5
Page 621 of 784
6218-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
Gasoline vehicles: Enter the vehicle being towed and start the engine.
If the engine does not start, turn the “START STOP ENGINE” switch to IGNI-
TION ON mode
Hybrid vehicles: Enter the vehicle being towed and start the hybrid sys-
tem.
If the hybrid system does not start, turn the “POWER” switch to ON mode.
Shift the shift position to N and release the parking brake.
When the shift lever cannot be shifted: P. 6 76
■While towing
If the engine is not running , the power assist for the brakes
and steering will not func tion, making steering and braking more difficult.
■Wheel nut wrench
Wheel nut wrench is installed in luggage compartment. ( P. 6 6 0 )
6
7
Page 622 of 784

6228-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
CAUTION
Observe the following precautions.
Failure to do so may result in death or serious injury.
■When towing the vehicle
■While towing
●When towing using cables or chains, avoid sudden starts, etc. which place exces-
sive stress on the eyelet, cables or chains. The towing eyelet, cables or chains may
become damaged, broken debris may hit people and cause serious damage.
●Do not turn the “START STOP ENGINE” <“POWER”> switch off.
This may lead to an accident as the front wheels will be locked by the parking lock.
■Installing towing eyelet to the vehicle
Make sure that towing eyel et is installed securely.
If not securely installed, towing eyelets may come loose during towing.
Gasoline vehicles: Be sure to transport the
vehicle with the front wheels raised or with all
four wheels raised off the ground.
If the vehicle is towed with the front wheels
contacting the ground, the drivetrain and
related parts may be damaged.
Hybrid vehicles: Be sure to transport the
vehicle with the front wheels raised or with all
four wheels raised off the ground. If the vehi-
cle is towed with the front wheels contacting
the ground, the drivetrain and related parts
may be damaged or electricity generated by
the operation of the motor may cause a fire
to occur depending on the nature of the
damage or malfunction.
Page 623 of 784
6238-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
NOTICE
■To prevent damage to the vehicle when towing using a wheel-lift type truck
When raising the vehicle, ensure adequate ground clearance for towing at the
opposite end of the raised vehicle. Without adequate clearance, the vehicle could
be damaged while being towed.
■To prevent body damage when towing with a sling-type truck
Do not tow with a sling-type truck, either from the front or rear.
Page 660 of 784
6608-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
Vehicles with a compact spare tire
Location of the spare tire, jack and tools
Jack handle
Towing eyelet
JackWheel nut wrench
Spare tire
Screwdriver1
2
3
4
5
6
Page 661 of 784
6618-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
Vehicles with a full-size spare tire
Towing eyelet
Wheel nut wrench
JackJack handle
Screwdriver
Spare tire1
2
3
4
5
6
Page 698 of 784
6988-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
CAUTION
■When attempting to free a stuck vehicle
If you choose to push the vehicle back and forth to free it, make sure the surround-
ing area is clear to avoid striking other vehicles, objects or people. The vehicle may
also lunge forward or lunge back suddenly as it becomes free. Use extreme cau-
tion.
■When shifting the shift lever
Be careful not to shift the shift leve r with the accelerator pedal depressed.
This may lead to unexpected rapid acceleration of the vehicle that may cause an
accident resulting in death or serious injury.
NOTICE
■To avoid damaging the transm ission and other components
●Avoid spinning the front wheels and depressing the accelerator pedal more than
necessary.
●If the vehicle remains stuck even after these procedures are performed, the vehi-
cle may require towing to be freed.
Page 769 of 784

769Alphabetical index
ES350_300h_OM_OM33B99U_(U)
Cup holders ............................................ 486
Curtain shield airbags ........................... 39
Customizable features ....................... 730
Daytime running light system .......... 235
DefoggerFront windshield .................................470
Outside rear view mirrors .............470
Rear window ........................................470
Dimension ............................................... 700
Dinghy towing........................................ 204
Display Dynamic radar cruise control..... 258
LDA (Lane Departure Alert) ....... 275
Multi-information display ................ 102
Trip information ................................... 103
Warning message ............................ 636
Display Audio system .........................350 Display settings ...................................367
Setup menu ............................................ 361
Do-it-yourself maintenance ............. 537
Door courtesy lights Location .................................................. 479
Wattage ....................................................714
Doors Automatic door locking and unlocking system.................... 146
Door glasses .......................................... 177
Door lock ................................................ 144
Open door warning buzzer............ 131
Open door warning light...............629
Outside rear view mirrors ...............174
Rear door child-protector.............. 145 Driver’s seat position memory.......... 159
Driving position memory................ 160
Memory recall function .................... 162
Power easy access system .............159
Driving Break-in tips .......................................... 190
Correct driving posture .................... 30
Driving mode select switch ..............311
Hybrid vehicle driving tips ............338
Procedures ............................................ 188
Winter drive tips .................................. 341
Dynamic radar cruise control Function ..................................................258
Warning message................ 638, 645
Eco drive mode........................................ 311
Eco Driving Indicator ...........................109
EDR (Event data recorder).....................11
Electric motor (traction motor).......... 73
Electric Power Steering (EPS) Function .................................................... 314
Warning light ....................................... 628
Warning message............................. 639
Electronic key .......................................... 124 Battery-saving function ....................133
If the electronic key does not operate properly ............................ 677
Replacing the battery ......................584
D
E
*: For vehicles with a navigation system, refer to the
“NAVIGATION SYSTEM OWNER’S MANUAL”.