Page 653 of 784
6538-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
OnceCon-
tinuous
An attempt was
made to exit the
vehicle with the
electronic key and
lock the doors with-
out first turning the
“START STOP
ENGINE”
<“POWER”> switch
off when the shift
lever was in P.
Tu r n t h e
“START
STOP
ENGINE”
<“POWER”>
switch off
and lock the
doors again.
9
times
An attempt was
made to drive when
the regular key was
not inside the vehi-
cle.Confirm
that the
electronic
key is inside
the vehicle.
Con-
tinuous
The driver’s door
was opened when
the shift lever was
not in P and the
“START STOP
ENGINE”
<“POWER”> switch
was not turned off.
Shift the
shift lever to
P.
(Displayed alternately)
(Flashes)
(Flashes)
(Flashes)
Page 654 of 784

6548-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
Con-
tinuousCon-
tinuous
The driver’s door
was opened and
closed while the
electronic key was
not in the vehicle,
the shift lever was
not in P and the
“START STOP
ENGINE”
<“POWER”> switch
was not turned off.
• Shift the shift lever
to P.
•Bring the elec-
tronic key
back into
the vehi-
cle.
Con-
tinuous
An attempt was
made to lock the
doors using the
smart access sys-
tem with push-but-
ton start while the
electronic key was
still inside the vehi-
cle.
Retrieve the
electronic
key from the
vehicle and
lock the
doors again.
OnceCon-
tinuous
An attempt was
made to lock either
front door by open-
ing a door and put-
ting the inside lock
button into the lock
position, then clos-
ing the door with
the electronic key
still inside the vehi-
cle.
Retrieve the
electronic
key from the
vehicle and
lock the
doors again.
(Displayed alternately)
(Flashes)
(Flashes)
(Flashes)
Page 655 of 784
6558-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
Once
Gasoline vehicles
Hybrid vehicles
•When the doors were unlocked
with the mechan-
ical key and then
the “START
STOP ENGINE”
<“POWER”>
switch was
pressed, the
electronic key
could not be
detected in the
vehicle.
• The electronic key could not be
detected in the
vehicle even after
the “START
STOP ENGINE”
<“POWER”>
switch was
pressed two con-
secutive times.
To u c h t h e
electronic
key to the
“START
STOP
ENGINE”
<“POWER”>
switch while
depressing
the brake
pedal.
Once
Gasoline vehicles
Hybrid vehicles
An attempt was
made to start the
engine
tem> with the shift
lever in an incorrect
position.Shift the
shift lever to
P and start
the engine
tem>.
(Flashes)
(Flashes)
(Flashes)
(Flashes)
Page 656 of 784
6568-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
Power was turned
off due to the auto-
matic power off
function.
Next time
when start-
ing the
engine
tem>,
increase the
engine
speed
slightly and
maintain
that level for
approxi-
mately 5
minutes to
recharge
the 12-volt
battery.
OnceThe electronic key
has a low battery.
Replace the
electronic
key batter y.
( P. 5 8 4 )
Page 657 of 784

6578-2. Steps to take in an emergency
ES350_300h_OM_OM33B99U_(U)
8
When trouble arises
InteriorbuzzerExterior
buzzerWa r n i n g m e s s a g eDetailsCorrection procedure
Once
Gasoline vehicles
Hybrid vehicles
The driver’s door
was opened and
closed with the
“START STOP
ENGINE”
<“POWER”> switch
turned off and then
the “START STOP
ENGINE”
<“POWER”> switch
was put in ACCES-
SORY mode twice
without the engine
being started.
Press the
“START
STOP
ENGINE”
<“POWER”>
switch while
depressing
the brake
pedal.
During an engine
starting procedure
in the event that the
electronic key was
not functioning
properly ( P. 6 7 8 ) ,
the “START STOP
ENGINE”
<“POWER”> switch
was touched with
the electronic key.
Press the
“START
STOP
ENGINE”
<“POWER”>
switch within
10 seconds
of the buzzer
sounding.
Once
The steering lock
could not be
released within 3
seconds of the
“START STOP
ENGINE”
<“POWER”> switch
being pressed.
Press the
“START
STOP
ENGINE”
<“POWER”>
switch while
depressing
the brake
pedal and
moving the
steering
wheel left
and right.
(Flashes)
(Flashes)
(Flashes)
Page 672 of 784

672
ES350_300h_OM_OM33B99U_(U)
8-2. Steps to take in an emergency
If the engine will not start (gasoline vehicles)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again foll owing correct starting procedures.
( P. 205)
●There may be a malfunction in the engine immobilizer system.
( P. 8 4 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 680)
●The 12-volt battery terminal connecti ons may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key ba ttery depletion or a blown fuse. How-
ever, an interim measure is available to start the engine. ( P. 673)
If the engine will not start even though correct starting procedures are
being followed ( P. 205), consider each of the following points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low vol-
ume.
The starter motor does not turn over
Page 674 of 784

674
ES350_300h_OM_OM33B99U_(U)
8-2. Steps to take in an emergency
If the hybrid system will not start (hybrid vehicles)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (P. 6 7 8 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( P. 8 6 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctio ning due to an electrical problem
such as electronic key battery de pletion or a blown fuse. However,
depending on the type of malfuncti on, an interim measure is available
to start the hybrid system. ( P. 675)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 6 8 4 )
●The 12-volt battery terminal connecti ons may be loose or corroded.
Reasons for the hybrid system not st arting vary depending on the situa-
tion. Check the following and perf orm the appropriate procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 2 1 2 )
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
Page 677 of 784
677
ES350_300h_OM_OM33B99U_(U)
8-2. Steps to take in an emergency
8
When trouble arises
If the electronic key does not operate properly
■Doors
Use the mechanical key
(P. 124) in order to perform the
following operations:
Locks all the doors
Closes the windows and moon
roof (turn and hold)
*
Unlocks the door
Turning the key rearward unlocks
the driver’s door. Turning the key
once again within 5 seconds
unlocks the other doors.
Opens the windows and moon
roof (turn and hold)
*
*
: This setting must be customized at your Lexus dealer.
If communication between the ele ctronic key and vehicle is inter-
rupted ( P. 134) or the electronic key cannot be used because the
battery is depleted, the smart access system with push-button start and
wireless remote control cannot be us ed. In such cases, the doors and
trunk can be opened and the engine can be started by
following the procedure below.
Locking and unlocking the doors, unlocking the trunk and key
linked functions
1
2
3
4