TABLE OF CONTENTS6
ES350_300h_OM_OM33B99U_(U)7-1. Maintenance and care
Cleaning and protecting the vehicle exterior ................ 522
Cleaning and protecting the vehicle inte rior.................. 526
7-2. Maintenance Maintenance requirements ............................ 529
General maintenance.............. 532
Emission inspection and maintenance (I/M)
programs .................................... 536
7-3. Do-it-yourself maintenance Do-it-yourself service precautions................................ 537
Hood .................................................541
Positioning a floor jack............. 542
Engine compartment ............... 545
12-volt battery (hybrid vehicles) ...................... 562
Tires.................................................. 566
Tire inflation pressure ................577
Wheels ...........................................580
Air conditioning filter ............... 582
Electronic key battery.............. 584
Checking and replacing fuses.............................................. 586
Light bulbs .................................... 598 8-1. Essential information
Emergency flashers .................... 614
If your vehicle has to be stopped in an emergency...... 615
8-2. Steps to take in an emergency If your vehicle needs to be towed.................................. 617
If you think something is wrong .................624
Fuel pump shut off system (gasoline vehicles).................. 625
If a warning light turns on or a warning buzzer sounds......626
If a warning message is displayed ................................ 636
If you have a flat tire .................. 659
If the engine will not start (gasoline vehicles)................... 672
If the hybrid system will not start (hybrid vehicles)............. 674
If the shift lever cannot be shifted from P ...................... 676
If the electronic key does not operate properly ...................... 677
7Maintenance and care8When trouble arises
7
ES350_300h_OM_OM33B99U_(U)
1
9 8
7
6 4 3
2
10
5
If the 12-volt battery is discharged (gasoline
vehicles) ......................................680
If the 12-volt battery is discharged (hybrid
vehicles) ...................................... 684
If your vehicle overheats (gasoline vehicles) ..................688
If your vehicle overheats (hybrid vehicles) ........................691
If the vehicle becomes stuck ..............................................697
9-1. Specifications Maintenance data (fuel, oil level, etc.) .................. 700
Fuel information............................715
Tire information.............................718
9-2. Customization Customizable features ............ 730
9-3. Items to initialize Items to initialize .......................... 743 Reporting safety defects
for U.S. owners...................................... 746
Seat belt instructions for Canadian owners
(in French) ............................................... 747
SRS airbag instructions for Canadian owners
(in French) ............................................... 749
What to do if... (Troubleshooting) ................................760
Alphabetical index ................................. 766
9Vehicle specifications
10For owners
Index
For vehicles with a navigation sy stem, refer to the “NAVIGATION
SYSTEM OWNER’S MANUAL” for in formation regarding the equip-
ment listed below. • Navigation system
• Lexus parking assist monitor
• Audio/video system
• Lexus Enform with Safety Connect
751-2. Hybrid system
ES350_300h_OM_OM33B99U_(U)
1
For safety and security
■Regenerative braking
In the following situations, kinetic energy is converted to electric energy and decel-
eration force can be obtained in conjunction with the recharging of the hybrid bat-
tery (traction battery).
●The accelerator pedal is released while driving with the shift position in D or S.
●The brake pedal is depressed while driving with the shift position in D or S.
■EV indicator
■Conditions in which the gasoline engine may not stop
The gasoline engine starts and stops auto matically. However, it may not stop auto-
matically in the following conditions:
●During gasoline engine warm-up
●During hybrid battery (t raction battery) charging
●When the temperature of the hybrid battery (traction battery) is high or low
●When the heater is switched on
■Charging the hybrid battery (traction battery)
●As the gasoline engine charges the hybrid battery (traction battery), the battery
does not need to be charged from an outside source. However, if the vehicle is left
parked for a long time the hybrid battery will slowly discharge. For this reason, be
sure to drive the vehicle at least once every few months for at least 30 minutes or
10 miles (16 km). If the hybrid battery becomes fully discharged and you are unable
to jump-start the vehicle with the 12-v olt battery, contact your Lexus dealer.
●If the shift lever is in N, the hybrid ba ttery (traction battery) will not be charged.
Always put the shift lever in P when the vehicle is stopped. When driving in heavy
traffic, operate the vehicle with the shift le ver in D or S to avoid discharging the bat-
tery.
■Charging the 12-volt battery
P. 6 8 6
The EV indicator comes on when driving the
vehicle using only the electric motor (traction
motor).
761-2. Hybrid system
ES350_300h_OM_OM33B99U_(U)
■After the 12-volt battery has discharged or has been changed or removed
The gasoline engine may not stop even if the vehicle is running on the hybrid battery
(traction battery). If this continues for a few days, contact your Lexus dealer.
■Sounds and vibrations specific to a hybrid vehicles
There may be no engine sounds or vibration even though the vehicle is able to move.
For safety, apply the parking brake and make sure to shift the shift position to P when
parked.
The following sounds or vibrations may occur when the hybrid system is operating
and are not a malfunction:
●Motor sounds may be heard from the engine compartment.
●Sounds may be heard from the hybrid battery (traction battery) behind the rear
seats when the hybrid system starts or stops.
●Sounds from the hybrid system may be heard when the trunk lid is open.
●Sounds may be heard from the hybrid tran smission when the hybrid system starts
or stops.
●Engine sounds may be heard when accelerating sharply.
●Sounds may be heard due to regenerative braking when the brake pedal is
depressed.
●Vibration may be felt when the gasoline engine starts or stops.
●Cooling fan sounds may be heard from the air intake vent on rear left seat.
■Vehicle proximity notification system
In the following cases, the vehicle proximity notification system may be difficult for
surrounding people to hear.
●In very noisy areas
●In the wind or the rain
Also, as the vehicle proximity notification system is installed on the front of the vehi-
cle, it may be more difficult to hear from the rear of the vehicle compared to the
front.
■Maintenance, repair, recycling, and disposal
Contact your Lexus dealer regarding main tenance, repair, recycling and disposal.
Do not dispose of the vehicle yourself.
■Customization
Settings (e.g. on/off operation of the EV indicator) can be changed.
(Customizable features: P. 7 3 0 )
791-2. Hybrid system
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For safety and security
■If a warning light comes on, a warning message is displayed, or the 12-volt battery is
disconnected
The hybrid system may not start. In that case, try to start the system again. If the
“READY” indicator does not come on, contact your Lexus dealer.
■Running out of fuel
When the vehicle has run out of fuel and the hybrid system cannot be started, refuel
the vehicle with at least enough gasoline to make the low fuel level warning light
( P. 629) go off. If there is only a small amount of fuel, the hybrid system may not be
able to start. (The minimum amount of fuel to add to make the low fuel level warning
light go out is about 3.0 gal. [11.3 L, 2.5 Imp.gal.], when the vehicle is on a level sur-
face. This value may vary when the vehicle is on a slope.)
■Electromagnetic waves
●High voltage parts and cables on the hybr id vehicles incorporate electromagnetic
shielding, and therefore emit approximately the same amount of electromagnetic
waves as conventional gasoline powered vehicles or home electronic appliances.
●Your vehicle may cause sound interference in some third party-produced radio
parts.
■Hybrid battery (traction battery)
The hybrid battery (traction battery) has a limited service life. The lifespan of the
hybrid battery (traction battery) can change in accordance with driving style and
driving conditions.
801-2. Hybrid system
ES350_300h_OM_OM33B99U_(U)
CAUTION
■High voltage precautions
The vehicle has high voltage DC and AC systems as well as a 12-volt system. DC
and AC high voltage is very dangerous and can cause severe burns and electric
shock that may result in death or serious injury.
●Never touch, disassemble, remove or re place the high voltage parts, cables or
their connectors.
●The hybrid system will become hot after starting as the system uses high voltage.
Be careful of both the high voltage and the high temperature, and always obey
the caution labels attached to the vehicle.
●Never try to open the service plug access
hole located behind the rear seats. The ser-
vice plug is used only when the vehicle is
serviced and is subject to high voltage.
891-3. Theft deterrent system
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For safety and security
■System maintenance
The vehicle has a maintenance-free type alarm system.
■Items to check before locking the vehicle
To prevent unexpected triggering of the alarm and vehicle theft, make sure of the fol-
lowing:
●Nobody is in the vehicle.
●The windows and moon roof are closed before the alarm is set.
●No valuables or other personal items are left in the vehicle.
■Triggering of the alarm
The alarm may be triggered in the following situations:
(Stopping the alarm deactivates the alarm system.)
●The 12-volt battery is recharged or re placed when the vehicle is locked.
( P. 682, 686)
●A person inside the vehicle opens a door,
the trunk or hood.
Gasoline vehicles
Hybrid vehicles
901-3. Theft deterrent system
ES350_300h_OM_OM33B99U_(U)
■Alarm-operated door lock
●When the alarm is operating, the doors are locked automatically to prevent intrud-
ers.
●Do not leave the key inside the vehicle when the alarm is operating, and make sure
the key is not inside the vehicle when re charging or replacing the 12-volt battery.
NOTICE
■To ensure the system operates correctly
Do not modify or remove the system. If modified or removed, the proper operation
of the system cannot be guaranteed.