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8-2. Steps to take in an emergency
If the engine will not start (gasoline vehicles)
One of the following may be the cause of the problem:
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●The engine may be flooded.
Try to restart the engine again foll owing correct starting procedures.
( P. 205)
●There may be a malfunction in the engine immobilizer system.
( P. 8 4 )
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 680)
●The 12-volt battery terminal connecti ons may be loose or corroded.
The engine starting system may be malfunctioning due to an electrical
problem such as electronic key ba ttery depletion or a blown fuse. How-
ever, an interim measure is available to start the engine. ( P. 673)
If the engine will not start even though correct starting procedures are
being followed ( P. 205), consider each of the following points:
The engine will not start even though the starter motor operates
normally.
The starter motor turns over slowly, the interior lights and head-
lights are dim, or the horn does not sound or sounds at a low vol-
ume.
The starter motor does not turn over
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6738-2. Steps to take in an emergency
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8
When trouble arises
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. ( P. 680)
●There may be a malfunction in the steering lock system.
Contact your Lexus dealer if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the engine does not start, the following steps can be used as an
interim measure to start the engine if the “START STOP ENGINE” switch
is functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “START STOP ENGINE” switch to ACCESSORY mode.
Press and hold the “START STOP ENGINE” switch for about 15 sec-
onds while depressing the brake pedal firmly.
Even if the engine can be started using the above steps, the system may be
malfunctioning. Have the vehicle inspected by your Lexus dealer.
The starter motor does not turn ov er, the interior lights and head-
lights do not turn on, or the horn does not sound.
Emergency start function
1
2
3
4
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8-2. Steps to take in an emergency
If the hybrid system will not start (hybrid vehicles)
One of the following may be the cause of the problem:
●The electronic key may not be functioning properly. (P. 6 7 8 )
●There may not be sufficient fuel in the vehicle’s tank.
Refuel the vehicle.
●There may be a malfunction in the immobilizer system. ( P. 8 6 )
●There may be a malfunction in the steering lock system.
●The hybrid system may be malfunctio ning due to an electrical problem
such as electronic key battery de pletion or a blown fuse. However,
depending on the type of malfuncti on, an interim measure is available
to start the hybrid system. ( P. 675)
One of the following may be the cause of the problem:
●The 12-volt battery may be discharged. ( P. 6 8 4 )
●The 12-volt battery terminal connecti ons may be loose or corroded.
Reasons for the hybrid system not st arting vary depending on the situa-
tion. Check the following and perf orm the appropriate procedure:
The hybrid system will not start even though the correct starting
procedure is being followed. ( P. 2 1 2 )
The interior lights and headlights are dim, or the horn does not
sound or sounds at a low volume.
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6758-2. Steps to take in an emergency
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8
When trouble arises
One of the following may be the cause of the problem:
●One or both of the 12-volt battery terminals may be disconnected.
●The 12-volt battery may be discharged. ( P. 6 8 4 )
Contact your Lexus dealer if the problem cannot be repaired, or if repair proce-
dures are unknown.
When the hybrid system does not start, the following steps can be used as
an interim measure to start the hybr id system if the “POWER” switch is
functioning normally:
Set the parking brake.
Shift the shift lever to P.
Turn the “POWER” switch to ACCESSORY mode.
Press and hold the “POWER” swit ch for about 15 seconds while
depressing the brake pedal firmly.
Even if the hybrid system can be star ted using the above steps, the system
may be malfunctioning. Have the vehicle inspected by your Lexus dealer.
The interior lights and headlights do not turn on, or the horn does
not sound.
Emergency start function
1
2
3
4
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8-2. Steps to take in an emergency
If the 12-volt battery is discharged (gasoline
vehicles)
If you have a set of jumper (or booster) cables and a second vehicle with a
12-volt battery, you can jump start your vehicle by following the steps
below.
Open the hood ( P. 541)
Connect the jumper cables according to the following procedure:
The following procedures may be used to start the engine if the 12-volt
battery is discharged.
You can also call your Lexus dealer or a qualified repair shop.
1
2
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6818-2. Steps to take in an emergency
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When trouble arises
Connect a positive jumper cable clamp to the positive (+) battery
terminal on your vehicle.
Connect the clamp on the other end of the positive cable to the pos-
itive (+) battery terminal on the second vehicle.
Connect a negative cable clamp to the negative (-) battery terminal
on the second vehicle.
Connect the clamp at the other end of the negative cable to a solid,
stationary, unpainted metallic point away from the 12-volt battery
and any moving parts, as shown in the illustration.
Start the engine of the second ve hicle. Increase the engine speed
slightly and maintain at that le vel for approximately 5 minutes to
recharge the 12-volt battery of your vehicle.
Open and close any of th e doors of your vehicle with the “START STOP
ENGINE” switch off.
Maintain the engine speed of the seco nd vehicle and start the engine of
your vehicle by turning the “START STOP ENGINE” switch to IGNI-
TION ON mode.
Once the vehicle’s engine has started , remove the jumper cables in the
exact reverse order from wh ich they were connected.
Once the engine starts, have the vehi cle inspected at your Lexus dealer as
soon as possible.
■Starting the engine when the 12-volt battery is discharged
The engine cannot be started by push-starting.
■To prevent 12-volt battery discharge
●Turn off the headlights and the audio system while the engine is off.
●Turn off any unnecessary electrical compon ents when the vehicle is running at a
low speed for an extended period, such as in heavy traffic.
1
2
3
4
3
4
5
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6828-2. Steps to take in an emergency
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■Charging the 12-volt battery
The electricity stored in the 12-volt battery will discharge gradually even when the
vehicle is not in use, due to natural discharge and the draining effects of certain elec-
trical appliances. If the vehicle is left for a long time, the 12-volt battery may dis-
charge, and the engine may be unable to start. (The 12-volt battery recharges
automatically during driving.)
■When recharging or replacing the 12-volt battery
●Make sure that the key is not inside the vehicle when recharging or replacing the
12-volt battery. The key may be locked in the vehicle if the alarm is activated.
( P. 8 9 )
●In some cases, it may not be possible to unlock the doors using the smart access
system with push-button start when the 12-volt battery is discharged. Use the wire-
less remote control or the mechanical key to lock or unlock the doors.
●The engine may not start on the first atte mpt after the 12-volt battery has recharged
but will start normally after the second attempt. This is not a malfunction.
●The “START STOP ENGINE” switch mode is memorized by the vehicle. When the
12-volt battery is reconnected, the system will return to the mode it was in before
the 12-volt battery was discharged. Before disconnecting the 12-volt battery, turn
the “START STOP ENGINE” switch off.
If you are unsure what mode the “START STOP ENGINE” switch was in before the
12-volt battery discharged, be especially careful when reconnecting the 12-volt
battery.
CAUTION
■Avoiding 12-volt battery fires or explosions
Observe the following precautions to prev ent accidentally igniting the flammable
gas that may be emitted from the 12-volt battery:
●Make sure each jumper cable is connected to the correct terminal and that it is
not unintentionally in contact with any other than the intended terminal.
●Do not allow the other end of the jumper cable connected to the “+” terminal to
come into contact with any other parts or metal surfaces in the area, such as
brackets or unpainted metal.
●Do not allow the + and - clamps of the jumper cables to come into contact with
each other.
●Do not smoke, use matches, cigarette lighters or allow open flame near the 12-
volt battery.
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6838-2. Steps to take in an emergency
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When trouble arises
CAUTION
■12-volt battery precautions
The 12-volt battery contains poisonous and corrosive acidic electrolyte, while
related parts contain lead and lead compounds. Observe the following precau-
tions when handling the 12-volt battery:
●When working with the 12-volt battery, always wear safety glasses and take care
not to allow any battery fluids (acid) to co me into contact with skin, clothing or the
vehicle body.
●Do not lean over the 12-volt battery.
●In the event that battery fluid comes into contact with the skin or eyes, immedi-
ately wash the affected area with water and seek medical attention.
Place a wet sponge or cloth over the affected area until medical attention can be
received.
●Always wash your hands after handling th e battery support, terminals, and other
battery-related parts.
●Do not allow children near the 12-volt battery.
NOTICE
■When handling jumper cables
When connecting the jumper cables, ensure that they do not become entangled in
the cooling fans or engine drive belt.