Uconnect® ACCESS
Uconnect® Access — If Equipped (Available On Uconnect® 6.5AN — U.S.
Residents Only)
WARNING!
ALWAYS drive safely with your hands on the steering wheel. You have full
responsibility and assume all risks related to the use of the Uconnect®features
and applications in this vehicle. Only use Uconnect®when it is safe to do so.
Failure to do so may result in an accident involving serious injury or death.
Uconnect®Access enhances your ownership and driving experience by connecting
your vehicle with a built-in cellular connection. With Uconnect®Access, you can:
• Place a call to a local 9-1-1 Operator for emergency assistance.
• Remotely lock/unlock your doors and start your vehicle from virtually anywhere,
using the Uconnect®Access App from your smartphone. You can also do so by
logging into Mopar Owner Connect, or by calling Uconnect®Care. (Vehicle must be
within the United States and have network coverage).
• Turn your vehicle into a WiFi Hotspot and connect your devices to the internet.
• Receive text or email notifications if your vehicle's theft alarm goes off.
• Receive stolen vehicle assistance, using GPS technology to help authorities locate
your vehicle if it is stolen.
• Listen to your text messages or send free-form text messages with your voice while
keeping your hands on the wheel, using the Voice Texting feature. Requires a cell
phone that supports Bluetooth Message Access Profile (MAP).
• Search for places to eat, shop, relax and play with Yelp®, using your voice or
on-screen menu. Then navigate to them (navigation standard on Uconnect®
6.5AN).
• Get operator assistance using the ASSIST button on your Overhead Console.
Before you drive, familiarize yourself with the easy-to-use Uconnect® Access.
1. The ASSIST and 9-1-1 buttons are located in your Overhead Console. The ASSIST
button is used for contacting Roadside Assistance, Vehicle Care and Uconnect®
Care. The 9-1-1 button connects you to emergency services.
NOTE:
Vehicles sold in Canada and Mexico DO NOT have 9-1-1 Call system capabilities. 9-1-1
or other emergency line operators in Canada and Mexico may not answer or respond to
9-1-1 system calls.
2. The Uconnect®“Apps” button on the menu bar at the bottom right corner of the
radio touchscreen. This is where you can begin your registration process, manage
your Apps and purchase WiFi on demand.
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3. The Uconnect®Voice Command and Uconnect®Phone buttons are located on the
left side of your steering wheel. These buttons let you use your voice to give
commands, make phone calls, send and receive text messages hands-free, enter
navigation destinations, and control your radio and media devices.
Included Trial Period For New Vehicles
Your new vehicle may come with an included trial period for use of the Uconnect®
Access Services starting at the date of vehicle purchase (date based on vehicle sales
notification from your dealer).To activate the trial, you must first register with
Uconnect® Access. After the trial period, if you wish to continue your Uconnect®
Access Services you can choose to purchase a subscription.
Features And Packages
• After the trial period, you can subscribe to continue your service by visiting the
Uconnect®Store located within the Mopar Owner Connect website
moparownerconnect.com. If you need assistance, U.S. residents can call
Uconnect®Care at 1-855-792-4241.
• For the latest information on packages and pricing information: U.S. residents
visit DriveUconnect.com.
Uconnect® Access Registration (Uconnect® 6.5AN, U.S. 48 Contiguous States,
Alaska And Hawaii)
To unlock the full potential of Uconnect®Access in your vehicle, you first need to
register with Uconnect®Access.
1. From the parked vehicle with the radio touchscreen powered on, select the
“More” button on the faceplate, then select the “Apps” button on the touch-
screen.
NOTE:
Should you require assistance anytime during the registration process, simply call
Uconnect®Care at 1-855-792-4241.
2. Press “Start” on the reminder screen or select “Uconnect Registration” under the
“All Apps” or “Favorites Apps” tab on the Apps list.
3. The Uconnect®Access Registration App will open and display step-by-step
instructions to start your registration.
4. Enter your email address into the radio touchscreen.
5. A message will display on the touchscreen indicating your email submission was
accepted. In a few minutes, you will receive an email which will allow you to
register your vehicle for Uconnect®Access. You should open this email and begin
your Uconnect®Access registration within 72 hours.
6. Check for an email from Uconnect®Access that contains your personalized
registration link. If you don't see it, check your spam or junk mail folder. Open the
email and click on the link to continue registering.
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NOTE:
For security reasons, this link is valid for 72 hours from the time you’ve submitted
your email address into the radio touchscreen. If the link has expired, simply re-enter
your email address into the Uconnect®Registration App on the radio touchscreen to
receive another link. The secured registration link will take you through the
Uconnect®Access registration process step by step.
7. To unlock the full potential of Uconnect®Access in your vehicle, you will need to
create or validate an existing Mopar Owner Connect account previously (Owner
Center). Uconnect®along with Mopar Owner Connect have joined forces to create
one destination to manage all of your vehicle needs, from managing your
Uconnect®Access account, to tracking service history and finding recommended
accessories for your vehicle. If you already have a Mopar Owner Connect account,
log in to the website with your existing username/email and password. For
assistance with this web based registration process, call Uconnect®Care at
1-855-792-4241.
8. Once you are logged in to your Mopar Owner Connect account, you will create a
personal Uconnect®Security PIN. The Uconnect®Security PIN will be required
to authenticate you when accessing your account via Uconnect®Care or perform-
ing any remote services such as Remote Door Lock/Unlock, Remote Horn & Lights
or Starting and Stopping the engine.
9. If your vehicle qualifies for a trial package it will be presented. Simply agree to the
Uconnect®Terms of Service (checkbox) and then select the “Start Service”
button.
At this point your vehicle is registered with Uconnect®Access. Continue to set up Via
Mobile. Apps will be downloaded the next time you start your vehicle. If the Apps
have not appeared after 24 hours, please contact Uconnect®Care.
Download The Uconnect® Access App
The Uconnect®Access smartphone app allows you to remotely lock or unlock your
doors, start your engine (if equipped) and activate your horn and lights from virtually
anywhere. The smartphone app also features Via Mobile (if equipped) which uses
your smartphone’s data plan to access your personal Pandora®, iHeartRadio, Slacker
Radio and Aha™ by HARMAN accounts and control them using your vehicle
touchscreen.
The Uconnect®Access app is only compatible with select iPhone®and Android
smartphones. Visit UconnectPhone.com or call 1-877-855-8400 to confirm that
your smartphone is compatible with Uconnect®. Once you’ve confirmed your smart-
phone is compatible, Android and iPhone®users should visit their respective app
store and search for “Uconnect Access” to download the app.
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3. From the Uconnect®Store, select the item you wish to purchase.
4. This will launch the selected item into purchase mode along with providing
additional information.
5. The Uconnect®Store will display a “Purchase Overview” message confirming the
financial details of your purchase. Click the “Purchase” key to continue.
6. The Uconnect®Store will ask you to “Confirm Payment” using your default
payment method on file in your Payment Account. Click the “Complete” key to
continue.
7. The Uconnect®Payment Account will then ask for your “Payment Account PIN,”
which you established when setting up your Uconnect®payment account. After
entering this four digit PIN, click the “Complete” key to make the purchase.
8. You will receive a confirmation message that your purchase has been submitted.
Click the “OK” button to end the process.
Purchasing WiFi Hotspot While In Your Vehicle
You must set up a Uconnect®Access Payment Account online (log in to
moparownerconnect.com, go to Edit Profile, then Uconnect®Payment Account, to
set up and manage your Payment Account).
1. To purchase WiFi while in your vehicle, ensure the vehicle is running and in Park.
Press the “Apps” button on the touchscreen, then select WiFi within the “Apps”
menu. Follow the on-screen instructions. When asked for your payment PIN, use
the 4-digit PIN you established when setting up your payment account on Mopar
Owner Connect.
NOTE:
This may be different than the Uconnect®Security PIN you established for using
features such as Remote Vehicle Start. After purchasing WiFi, it may take up to 30
minutes (with the vehicle running) before the WiFi will be active in your vehicle.
2. Select WiFi again, then note the hotspot name. Select this network when
connecting devices to the hotspot. Also click on View/Edit Passphrase, then note
the security passphrase you will need to connect to the network on each device.
If your devices cannot see the WiFi Hotspot network after 30 minutes, please contact
Uconnect®Care by pushing the ASSIST button on the rearview mirror, or by calling
1-855-792-4241.
Using Uconnect® Access
Getting Started With Apps
Applications (Apps) and features in your Uconnect®Access system deliver services
that are customized for the driver and are certified by FCA US LLC. Two different
types are:
1.Built-In Features— use the built-in 3G Cellular Network on your Uconnect®6.5AN
radio.
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Built-In Features (Uconnect® 6.5A/6.5AN)
CAUTION!
• Ignoring the light/LED on the 9-1-1 button in the overhead console could meanyou may not have 9-1-1 Call service if needed. If the light/LED on the 9-1-1button in the overhead console is illuminated, have an authorized dealerservice the 9-1-1 Call system immediately.
• The Occupant Restraint Controller (ORC) turns on the Air Bag Warning Light onthe instrument panel if a malfunction is detected in any part of the air bagsystem. If the Air Bag Warning Light is illuminated, the air bag system may notbe working properly and the 9-1-1 system may not be able to send a signal toa 9-1-1 operator. If the Air Bag Warning Light is illuminated, have anauthorized dealer service your vehicle immediately.
• If anyone in the vehicle could be in danger (e.g., fire or smoke is visible,dangerous road conditions or location), do not wait for voice contact from a9-1-1 operator. All occupants should exit the vehicle immediately and move toa safe location.
• Do not add any aftermarket electrical equipment to the vehicle’s electricalsystem. This may prevent your vehicle from sending a signal to initiate anemergency call. To avoid interference that can cause the 9-1-1 Call system tofail, never add aftermarket equipment (e.g., two-way mobile radio, CB radio,data recorder, etc.) to your vehicle’s electrical system or modify the antennason your vehicle. IF YOUR VEHICLE LOSES BATTERY POWER FOR ANYREASON (INCLUDING DURING OR AFTER AN ACCIDENT), THEUCONNECT®FEATURES, APPS AND SERVICES, AMONG OTHERS, WILLNOT OPERATE.
1.Assist Call– The overhead console contains an ASSIST push button which (onceregistered) automatically connects the vehicle occupants to one of these pre-defined destinations for immediate support:
•Roadside Assistance Call—Ifyou
get a flat tire, or need a tow, you’ll
be connected to someone who can
help anytime. Additional fees may
apply. Additional information in
this section.
•Uconnect® Access Care—Inve-
hicle support for Uconnect®Access
System, Apps and Features.
•Vehicle Care— Total support for
your FCA US LLC vehicle.
ASSIST/9-1-1 Buttons1 — 9-1-1 Button2 — ASSIST Button
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2.Emergency 9-1-1 Call (If Equipped)— The overhead console contains a 9-1-1
button that, when pressed, may place a call from your vehicle to a local 9-1-1
operator to request help from local police, fire or ambulance personnel. If this
button is accidentally pushed, you will have 10 seconds to stop the call. To
cancel, push the 9-1-1 Call button again or press the “cancel” button shown on
the touchscreen. After 10 seconds has passed, the 9-1-1 call will be placed and
only the 9-1-1 operator can cancel it. The 9-1-1 Call button LED light in the
overhead console will turn green once a connection to a 9-1-1 operator has been
made. The green LED light will turn off once the 9-1-1 call is terminated. Have an
authorized dealer service the vehicle if the 9-1-1 Call button LED light in the
overhead console is continuously red. On equipped vehicles, this feature requires
a functioning electrical system and wireless coverage to function properly.If a
connection is made between a 9-1-1 operator and your vehicle, you understand and
agree that 9-1-1 operators may, like any other 9-1-1 call, record conversations and
sounds in and near your vehicle upon connection.
3.Roadside Assistance (If Equipped)— If your vehicle is equipped with this feature
and within wireless range, you may be able to connect to Roadside Assistance by
pushing the “ASSIST” button in the overhead console. You will be presented with
Assist Care options. Make a selection by pressing the prompts displayed on the
radio. If Roadside Assistance is provided to your vehicle, you agree to be
responsible for any additional roadside assistance service costs that you may
incur. To provide Uconnect®Services to you, we may record and monitor your
conversations with Roadside Assistance, Uconnect®Care or Vehicle Care,
whether such conversations are initiated through the Uconnect®Services in your
vehicle, or via a landline or mobile telephone, and may share information
obtained through such recording and monitoring in accordance with regulatory
requirements. You acknowledge, agree and consent to any recording, monitoring
or sharing of information obtained through any such call recordings.
4.Yelp®— Customers have the ability to search for nearby destinations or a point
of interest (POI) either by category or custom search by using keywords (for
example, “Italian restaurant”). Searching can be done by either voice or by using
the touchscreen keypad. Using the touchscreen, launch Yelp®by selecting the
“Apps” icon, press the “All Apps” tab, and then press “Yelp.” Using voice
recognition, push the Voice Command (VR) button on the steering wheel and say
“Launch Yelp®.”
5.Security Alarm Notification— The Security Alarm Notification feature notifies you
via email or text (SMS) message when the vehicle’s factory-installed security
alarm system has been set-off. There are a number of reasons why your alarm may
have been triggered, one of which could be that your vehicle was stolen. If so,
please see the details of the Stolen Vehicle Assistance service below. When you
register, Security Alarm Notification is automatically set to send you an email at
the mail address you provide should the alarm go off. You may also opt to have a
text message sent to your mobile device.
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Voice Texting— Want to dictate a personal message? Register with Uconnect®
Access to take advantage of a new, cloudbased Voice Texting service, an enhance-
ment to Voice Text Reply.
Voice Texting allows you to compose a new text or reply to an incoming text message.
Before you attempt to use the Voice Texting feature, check to ensure you have the
following:
1. A paired, Bluetooth®enabled phone with the Message Access Profile (MAP). Not
all Bluetooth®enabled phones support MAP, including all iPhones®(Apple iOS).
Visit UconnectPhone.com for system and device compatibility information.
2.An active Uconnect®Access trial or paid subscription. Press the “Apps” button on the
lower right hand corner of the touchscreen to begin the registration process.
3. Accept the “Allow MAP” profile request on your smart phone. (Please refer to
device manufacturer instructions for details).
To Send A Text Message:
1. Push the Uconnect®Phone Buttonon the steering wheel.
2. Wait for the beep.
3. Say “Text.”
4. Uconnect®will prompt you “Say the phone number, or full name and phone type
of the contact you want to send a message to.”
5. Wait for the beep and say a contact that is in your phonebook, or a mobile phone
number that you would like to send the message to.
6. Uconnect®will prompt you “Please say the message that you would like to send.”
(If you do not hear this prompt, you may not have an active subscription with
Uconnect®Access).
7. Wait for the beep, and then dictate any message up to 140 characters. If you
exceed 140 characters, you will hear the following prompt: “Message was too
long; your message will be truncated.”
8. Uconnect®will then repeat the message back to you.
9. Uconnect®will prompt you: “To add to your message, say “Continue;” To delete
the current message and start over, say “Start Over;” to send the current message,
say “Send;” to hear the message again, say “Repeat.”
10. If you are happy with your message and would like to send it, wait for the beep
and say “Send.”
11. Uconnect®will then say “Sending your message.”
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Via Mobile apps can also be launched through Voice Recognition by pushing the VR
button on the steering wheel and stating “launch” and then the name of the app. For
example, you can say “launch Aha Via Mobile.”
NOTE:
For detailed information on how to use Via Mobile apps visit the Mopar Owner
Connect website (moparownerconnect.com) and login using the username and
password you set up when registering for Uconnect®Access.
A message will be displayed to remind you that Via Mobile apps utilize the data plan
on your connected smartphone to provide content. Many smartphones have a limit to
how much data they can utilize before incurring additional charges. The amount of
data being used varies by smartphone device, cellular service provider and specific
app. Check your mobile phone service plan for more details.* Push “OK” to continue
or the “X” to exit.
(*Additional smartphone data usage charges may apply.)
Via Mobile Apps — If Equipped
•Aha™ by HARMAN— Aha™ by HARMAN makes it easy to instantly access your
favorite Web content on the go. Choose from over 40,000+ stations spanning
internet radio, personalized music, news, entertainment, hotels, weather, audio-
books, Facebook®, Twitter®, and more.
Favorite Apps
1 — All Apps Tab2 — Via Mobile Enabled
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