2015 JEEP GRAND CHEROKEE service

NOTE:The ASSIST and 9–1–1 features operate through
the Uconnect® Access service. These buttons will only
operate as long as your Uconnect® Access service is
active. Refer to your “Uconnect® System supplement
manual” for further information.
ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
•Roadside Assistance – If you get a flat tire, or need a
tow, just push the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
•Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access Via
Mobile features.•Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Push the 9-1-1 Call button on the Rearview Mirror.
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, push the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn off
the green LED light on the Rearview Mirror.
2. The LED light located between the Assist and 9-1-1
buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 123

WARNING!
•If anyone in the vehicle could be in danger (e.g.,
fire or smoke is visible, dangerous road conditions
or location), do not wait for voice contact from a
9-1-1 operator. All occupants should exit the vehicle
immediately and move to a safe location.
•Never place anything on or near the vehicle’s
wireless and GPS antennas. You could prevent
wireless and GPS signal reception, which can pre-
vent your vehicle from placing an emergency call.
Wireless and GPS signal reception is required for
the 9-1-1 Call system to function properly.
•The 9-1-1 Call system is embedded into the vehi-
cle’s electrical system. Do not add aftermarket
electrical equipment to the vehicle’s electrical sys-
tem. This may prevent your vehicle from sending a
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WARNING!(Continued)
signal to initiate an emergency call. To avoid inter-
ference that can cause the 9-1-1 Call system to fail,
never add aftermarket equipment (e.g., two-way
mobile radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the antennas
on your vehicle. IF YOUR VEHICLE LOSES BAT-
TERY POWER FOR ANY REASON (INCLUDING
DURING OR AFTER AN ACCIDENT), THE
UCONNECT FEATURES, APPS AND SERVICES,
AMONG OTHERS, WILL NOT OPERATE.
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 125

9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red.
•The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
•The Occupant Restraint Control module turns on
the Air Bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the Air Bag Warning Light is illumi-
nated, the air bag system may not be working
properly and the 9-1-1 system may not be able to
send a signal to a 9-1-1 operator. If the Air Bag
Warning Light is illuminated, have an authorized
dealer service the ORC system immediately.
126 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

The BSM system is designed not to issue an alert on
stationary objects such as guardrails, posts, walls, foliage,
berms, etc. However, occasionally the system may alert
on such objects. This is normal operation and your
vehicle does not require service.The BSM system will not alert you of objects that are
traveling in the opposite direction of the vehicle in
adjacent lanes.
Overtaking/PassingStationary Objects
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 137

NOTE:The BSM system will store the current operating
mode when the vehicle is shut off. Each time the vehicle
is started the previously stored mode will be recalled and
used.
General Information
This vehicle has systems that operate on radio frequency
that comply with Part 15 of the Federal Communications
Commission (FCC) rules and with Industry Canada
Standards RSS- GEN/210/220/310.
Operation is subject to the following two conditions:
1. The device may not cause harmful interference.
2. The device must accept any interference received,
including interference that may cause undesired op-
eration of the device.
Changes or modifications to any of these systems by
other than an authorized service facility could void
authorization to use this equipment.
SEATS
Seats are part of the Occupant Restraint System of the
vehicle.
WARNING!
•It is dangerous to ride in a cargo area, inside or
outside of a vehicle. In a collision, people riding in
these areas are more likely to be seriously injured
or killed.
•Do not allow people to ride in any area of your
vehicle that is not equipped with seats and seat
belts. In a collision, people riding in these areas are
more likely to be seriously injured or killed.
•Be sure everyone in your vehicle is in a seat and
using a seat belt properly.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 141

NOTE:
•The head restraints should only be removed by quali-
fied technicians, for service purposes only. If either of
the head restraints require removal, see your autho-
rized dealer.•In the event of deployment of an Active Head Re-
straint, refer to “Occupant Restraints/Resetting Active
Head Restraints (AHR)” in “Things To Know Before
Starting Your Vehicle” for further information.
WARNING!
•Do not place items over the top of the Active Head
Restraint, such as coats, seat covers or portable
DVD players. These items may interfere with the
operation of the Active Head Restraint in the event
of a collision and could result in serious injury or
death.
•Active Head Restraints may be deployed if they are
struck by an object such as a hand, foot or loose
cargo. To avoid accidental deployment of the Ac-
tive Head Restraint ensure that all cargo is secured,
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Active Head Restraint (Tilted)
154 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

•Do not remove any screws from the sensor. Doing so
could cause an ACC system malfunction or failure and
require a sensor realignment.
•If the sensor or front end of the vehicle is damaged due
to a collision, see your authorized dealer for service.
•Do not attach or install any accessories near the sensor,
including transparent material or aftermarket grilles.
Doing so could cause an ACC system failure or
malfunction.
When the condition that deactivated the system is no
longer present, the system will return to the “Adaptive
Cruise Control Off” state and will resume function by
simply reactivating it.NOTE:
•If the “ACC/FCW Unavailable Wipe Front Radar
Sensor” message occurs frequently (e.g. more than
once on every trip) without any snow, rain, mud, or
other obstruction, have the radar sensor realigned at
your authorized dealer.
•Installing a snow plow, front-end protector, an after-
market grille or modifying the grille is not recom-
mended. Doing so may block the sensor and inhibit
ACC/FCW operation.
“Clean Front Windshield” Warning
The “ACC/FCW Limited Functionality Clean Front
Windshield” warning will display and also a chime will
indicate when conditions temporarily limit system per-
formance. This most often occurs at times of poor visibil-
ity, such as in snow or heavy rain and fog. The ACC
system may also become temporarily blinded due to
204 UNDERSTANDING THE FEATURES OF YOUR VEHICLE

obstructions, such as mud, dirt, or ice on windshield and
fog on the inside of glass. In these cases, the DID will
display “ACC/FCW Limited Functionality Clean Front
Windshield” and the system will have degraded perfor-
mance.
The “ACC/FCW Limited Functionality Clean Front
Windshield” message can sometimes be displayed while
driving in adverse weather conditions. The ACC/FCW
system will recover after the vehicle has left these areas.
Under rare conditions, when the camera is not tracking
any vehicles or objects in its path this warning may
temporarily occur.
If weather conditions are not a factor, the driver should
examine the windshield and the camera located on the
back side of the inside rear view mirror. They may
require cleaning or removal of an obstruction.When the condition that created limited functionality is
no longer present, the system will return to full function-
ality.
NOTE:If the “ACC/FCW Limited Functionality Clean
Front Windshield” message occurs frequently (e.g. more
than once on every trip) without any snow, rain, mud, or
other obstruction, have the windshield and forward
facing camera inspected at your authorized dealer.
Service ACC/FCW Warning
If the system turns off, and the DID displays “ACC/FCW
Unavailable Service Required” or “Cruise/FCW Unavail-
able Service Required”, there may be an internal system
fault or a temporary malfunction that limits ACC func-
tionality. Although the vehicle is still drivable under
normal conditions, ACC will be temporarily unavailable.
If this occurs, try activating ACC again later, following an
ignition cycle. If the problem persists, see your autho-
rized dealer.
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UNDERSTANDING THE FEATURES OF YOUR VEHICLE 205