
In Mexico Contact:
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D. F.
In Mexico City: 5081-7568
Outside Mexico City: 1-800-505-1300
Customer Assistance For The Hearing Or Speech
Impaired (TDD/TTY)
To assist customers who have hearing difficulties, the
manufacturer has installed special TDD (Telecommuni-
cation Devices for the Deaf) equipment at its customer
center. Any hearing or speech impaired customer, who
has access to a TDD or a conventional teletypewriter
(TTY) in the United States, can communicate with the
manufacturer by dialing 1–800–380–CHRY.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711
and for Voice callers, dial 1-800-855-0511 to connect with
a Bell Relay Service operator.
Service Contract
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after the manufacturer’s New Vehicle Limited
Warranty expires. The manufacturer stands behind only
the manufacturer’s service contracts. If you purchased a
manufacturer’s service contract, you will receive Plan
Provisions and an Owner Identification Card in the mail
within three weeks of the vehicle delivery date. If you
have any questions about the service contract, call
the manufacturer’s Service Contract National Customer
Hotline at 1-800-521-9922 (Canadian residents, call (800)
465–2001 English / (800) 387–9983 French).
9
IF YOU NEED CONSUMER ASSISTANCE 531

The manufacturer will not stand behind any service
contract that is not the manufacturer’s service contract. It
is not responsible for any service contract other than the
manufacturer’s service contract. If you purchased a ser-
vice contract that is not a manufacturer’s service contract,
and you require service after the manufacturer’s New
Vehicle Limited Warranty expires, please refer to the
contract documents, and contact the person listed in
those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer
has also made a major investment in facilities, tools, and
training to assure that you are absolutely delighted with
the ownership experience. You will be pleased with their
sincere efforts to resolve any warranty issues or related
concerns.
WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle compo-
nents contain, or emit, chemicals known to the State
of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of compo-
nent wear contain, or emit, chemicals known to the
State of California to cause cancer and birth defects,
or other reproductive harm.
WARRANTY INFORMATION
See the Warranty Information Booklet, located on the
DVD, for the terms and provisions of Chrysler Group
LLC warranties applicable to this vehicle and market.
532 IF YOU NEED CONSUMER ASSISTANCE

MOPAR® PARTS
MOPAR® fluids, lubricants, parts, and accessories are
available from an authorized dealer. They are recom-
mended for your vehicle in order to help keep the vehicle
operating at its best.
REPORTING SAFETY DEFECTS
In The 50 United States And Washington, D.C.
If you believe that your vehicle has a defect that could
cause a crash or cause injury or death, you should
immediately inform the National Highway Traffic Safety
Administration (NHTSA) in addition to notifying the
manufacturer.
If NHTSA receives similar complaints, it may open an
investigation, and if it finds that a safety defect exists in
a group of vehicles, it may order a recall and remedy
campaign. However, NHTSA cannot become involved in
individual problems between you, your authorized
dealer, and the manufacturer.
To contact NHTSA, you may either call the Auto Safety
Hotline toll free at 1–888–327–4236 (TTY: 1–800–424–9153),
or go tohttp://www.safercar.gov; or write to: Admin-
istrator, NHTSA, 1200 New Jersey Avenue, SE., West
Building, Washington, D.C. 20590. You can also obtain
other information about motor vehicle safety from
http://www.safercar.gov.
In Canada
If you believe that your vehicle has a safety defect, you
should contact the Customer Service Department imme-
diately. Canadian customers who wish to report a safety
defect to the Canadian government should contact Trans-
port Canada, Motor Vehicle Defect Investigations and
Recalls at 1-800-333-0510 or go tohttp://www.tc.gc.ca/
roadsafety/9
IF YOU NEED CONSUMER ASSISTANCE 533

PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below. Visa, Master-
card, American Express, and Discover orders are ac-
cepted. If you prefer mailing your payment, please call
for an order form.
NOTE:A street address is required when ordering
manuals (no P.O. Boxes).
Service Manuals
These comprehensive Service Manuals provide the infor-
mation that students and professional technicians need in
diagnosing/troubleshooting, problem solving, maintain-
ing, servicing, and repairing Chrysler Group LLC ve-
hicles. A complete working knowledge of the vehicle,
system, and/or components is written in straightforward
language with illustrations, diagrams, and charts.
Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These practical manuals
make it easy for students and technicians to find and fix
problems on computer-controlled vehicle systems and
features. They show exactly how to find and correct
problems the first time, using step-by-step troubleshoot-
ing and drivability procedures, proven diagnostic tests
and a complete list of all tools and equipment.
Owner’s Manuals
These Owner’s Manuals have been prepared with the
assistance of service and engineering specialists to ac-
quaint you with specific Chrysler Group LLC vehicles.
Included are starting, operating, emergency and mainte-
nance procedures as well as specifications, capabilities
and safety tips.
534 IF YOU NEED CONSUMER ASSISTANCE

Call toll free at:
•1–800–890–4038 (U.S.)
•1–800–387–1143 (Canada)
Or
Visit us on the Worldwide Web at:
•www.techauthority.com
DEPARTMENT OF TRANSPORTATION UNIFORM
TIRE QUALITY GRADES
The following tire grading categories were established by
the National Highway Traffic Safety Administration. The
specific grade rating assigned by the tire’s manufacturer
in each category is shown on the sidewall of the tires on
your vehicle.
All passenger car tires must conform to Federal safety
requirements in addition to these grades.
Treadwear
The Treadwear grade is a comparative rating, based on
the wear rate of the tire when tested under controlled
conditions on a specified government test course. For
example, a tire graded 150 would wear one and one-half
times as well on the government course as a tire graded
100. The relative performance of tires depends upon the
actual conditions of their use, however, and may depart
significantly from the norm due to variations in driving
habits, service practices, and differences in road charac-
teristics and climate.
9
IF YOU NEED CONSUMER ASSISTANCE 535

Older Children And Child Restraints..........79
Seating Positions........................82
Child Safety Locks.........................34
Clean Air Gasoline........................403
Cleaning
Wheels...............................501
Climate Control..........................297
Clock..................................243
Clutch.................................491
Clutch Fluid.............................491
Coin Holder.............................199
Cold Weather Operation....................318
Compact Disc (CD) Maintenance..............296
Compact Spare Tire........................386
Compass...............................228
Compass Calibration.......................239
Compass Variance.........................239
Connector
UCI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..287
Universal Consumer Interface (UCI)..........287
Console................................199
Contract, Service..........................531
Coolant (Antifreeze).......................514
Coolant Pressure Cap (Radiator Cap)...........488
Cooling System...........................485
Adding Coolant (Antifreeze)...............487
Coolant Level..........................485
Disposal of Used Coolant.................489
Drain, Flush, and Refill...................486
Inspection............................489
Points to Remember.....................490
Pressure Cap..........................488
Radiator Cap..........................488
Selection of Coolant (Antifreeze).............486
Corrosion Protection.......................499
Cruise Light.............................220
Cupholders.............................199
CustomerAssistance.......................52910
INDEX 541

Data Recorder, Event.......................75
Dealer Service............................471
Defroster, Rear Window.....................205
Defroster, Windshield......................100
Delay (Intermittent) Wipers..................169
Diagnostic System, Onboard.................469
Dimmer Switch, Headlight...................165
Dipsticks
Power Steering.........................352
Disposal
Antifreeze (Engine Coolant)................489
Door Locks
Child-Protection Door Lock — Rear Doors......34
Door Locks............................30
Key Fob . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Remote...............................30
Remote Keyless Entry (RKE)................30
Door Locks, Automatic......................32
Door Opener, Garage.......................178
Downshifting............................322
Driver’s Seat Back Tilt......................154
Driving................................342
Off-Pavement..........................342
Off-Road.............................342
Electrical Power Outlets.....................191
Electric Remote Mirrors.....................110
Electronic Brake Control System...............356
Brake Assist System.....................359
Electronic Roll Mitigation.................360
Traction Control System...................359
Electronic Speed Control (Cruise Control)........172
Electronic Stability Control (ESC)..............364
Electronic Vehicle Information Center (EVIC)......230
Emergency, In Case of
Jacking...............................432
Jump Starting..........................452
Towing..............................460
542 INDEX

Back-Up..............................513
Brake Assist Warning....................368
Brake Warning.........................217
Bulb Replacement.......................512
Cargo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..200
Center Mounted Stop....................514
Daytime Running.......................164
Dimmer Switch, Headlight.................163
Engine Temperature Warning...............217
Exterior..............................102
Fog . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..164
Hazard Warning Flasher..................429
Headlights............................163
Headlight Switch.......................163
High Beam............................165
High Beam Indicator.....................216
High Beam/Low Beam Select...............165
Instrument Cluster......................163
License..............................514
Lights On Reminder.....................164
Low Fuel.............................215
Malfunction Indicator (Check Engine).........225
Map Reading..........................167
Oil Pressure...........................215
Seat Belt Reminder......................216
Security Alarm..........................19
Service...............................512
Tire Pressure Monitoring (TPMS)............221
Traction Control........................368
Turn Signal...........................102
Voltage..............................214
Warning (Instrument Cluster Description)......214
Loading Vehicle..........................410
Capacities.............................411
Ti re s . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ..375
Locks..................................30
AutomaticDoor.........................32
Child Protection.........................3410
INDEX 547