Page 24 of 772

ILLUMINATED ENTRY
The courtesy lights will turn on when you use the
Remote Keyless Entry (RKE) transmitter to unlock the
doors or open any door.
This feature also turns on the approach lighting in the
outside mirrors — if equipped. Refer to “Mirrors” in
“Understanding The Features Of Your Vehicle” for fur-
ther information.
The lights will fade to off after approximately 30 seconds
or they will immediately fade to off once the ignition
switch is turned to ON/RUN from the OFF position.
NOTE:
•The front courtesy overhead console and door cour-
tesy lights do not turn on if the dimmer control is in
the#Dome Defeat#position (extreme top position).
•The Illuminated Entry system will not operate if the
dimmer control is in the “Dome defeat” position
(extreme bottom position).
REMOTE KEYLESS ENTRY (RKE)
The RKE system allows you to lock or unlock the doors,
open the power liftgate, or activate the Panic Alarm from
distances up to approximately 66 ft (20 m) using a
hand-held Key Fob with RKE transmitter. The RKE
transmitter does not need to be pointed at the vehicle to
activate the system.
NOTE:Driving at speeds 5 mph (8 km/h) and above
disables the system from responding to all RKE transmit-
ter buttons for all RKE transmitters.
22 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Page 40 of 772

NOTE:
•When the child lock system is engaged, the door can
be opened only by using the outside door handle even
though the inside door lock is in the unlocked position.
•After disengaging the Child-Protection Door Lock
system, always test the door from the inside to make
certain it is in the desired position.
•After engaging the Child-Protection Door Lock sys-
tem, always test the door from the inside to make
certain it is in the desired position.
•For emergency exit with the system engaged, move the
lock knob up (unlocked position), roll down the win-
dow, and open the door with the outside door handle.
WARNING!
Avoid trapping anyone in a vehicle in a collision.
Remember that the rear doors can only be opened
from the outside when the Child-Protection locks are
engaged.
KEYLESS ENTER-N-GO™
The Passive Entry system is an enhancement to the
vehicle’s Remote Keyless Entry (RKE) system and a
feature of Keyless Enter-N-Go™. This feature allows you
to lock and unlock the vehicle’s door(s) without having to
push the RKE transmitter lock or unlock buttons.
38 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Page 52 of 772

NOTE:
•In the event of a power malfunction to the liftgate, an
emergency liftgate latch release can be used to open
the liftgate. The emergency liftgate latch release can be
accessed through a snap-in cover located on the lift-
gate trim panel.
•If liftgate is left open for an extended period of time,
the liftgate may need to be closed manually to reset
power liftgate functionality.
WARNING!
During power operation, personal injury or cargo
damage may occur. Ensure the liftgate travel path is
clear. Make sure the liftgate is closed and latched
before driving away.
NOTE:
•The power liftgate buttons will not operate if the
vehicle is in gear or the vehicle speed is above 0 mph
(0 km/h).
•The power liftgate will not operate in temperatures
below−22°F (−30°C) or temperatures above 150°F
(65°C). Be sure to remove any buildup of snow or ice
from the liftgate before pushing any of the power
liftgate switches.
•If anything obstructs the power liftgate while it is
closing or opening, the liftgate will automatically
reverse to the closed or open position, provided it
meets sufficient resistance.
•There are also pinch sensors attached to the side of the
liftgate. Light pressure anywhere along these strips
will cause the liftgate to return to the open position.
50 THINGS TO KNOW BEFORE STARTING YOUR VEHICLE
Page 134 of 772

NOTE:The ASSIST and 9–1–1 features operate through
the Uconnect® Access service. These buttons will only
operate as long as your Uconnect® Access service is
active. Refer to your “Uconnect® System supplement
manual” for further information.
ASSIST Call
The ASSIST Button is used to automatically connect you
to any one of the following support centers:
•Roadside Assistance – If you get a flat tire, or need a
tow, just press the Assist button and you’ll be con-
nected to someone who can help. Roadside Assistance
will know what vehicle you’re driving and its location.
Additional fees may apply for roadside Assistance.
•Uconnect® Access Customer Care – In-vehicle support
for Uconnect® Access and Uconnect® Access Via
Mobile features.
•Vehicle Customer Care – Total support for all other
vehicle issues.
9-1-1 Call
1. Press the 9-1-1 Call button on the Rearview Mirror.
NOTE:In case the 9-1-1 Call button is pushed in error,
there will be a 10 second delay before the 9-1-1 Call
system initiates a call to a 9-1-1 operator. To cancel the
9-1-1 Call connection, press the 9-1-1 Call button on the
Rearview Mirror or press the cancellation button on the
Phone Screen. Termination of the 9-1-1 Call will turn the
green LED light on the Rearview Mirror off.
2. The LED light located between the Assist and 9-1-1
buttons on the Rearview Mirror will turn green once a
connection to a 9-1-1 operator has been made.
132 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 137 of 772

WARNING!(Continued)
•Modifications to any part of the 9-1-1 Call system
could cause the air bag system to fail when you
need it. You could be injured if the air bag system
is not there to help protect you.
9-1-1 Call System Limitations
Vehicles sold in Canada and MexicoDO NOThave 9-1-1
Call system capabilities.
9-1-1 or other emergency line operators in Canada and
Mexico may not answer or respond to 9-1-1 system calls.
If the 9-1-1 Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
•The Rearview Mirror light located between the Assist
and 9-1-1 buttons will continuously be illuminated
red.
•The Phone Screen will display the following message
“Vehicle phone requires service. Please contact your
dealer.”
•An In-Vehicle Audio message will state “Vehicle phone
requires service. Please contact your dealer.”
WARNING!
•Ignoring the Rearview Mirror light could mean you
will not have 9-1-1 Call services. If the Rearview
Mirror light is illuminated, have an authorized
dealer service the 9-1-1 Call system immediately.
•The Occupant Restraint Control module turns on
the air bag Warning Light on the instrument panel
if a malfunction in any part of the system is
detected. If the air bag Warning Light is illumi-
nated, have an authorized dealer service the ORC
system immediately.
3
UNDERSTANDING THE FEATURES OF YOUR VEHICLE 135
Page 140 of 772

Power Mirrors
The power mirror switches are located on the driver’s
door trim panel.
Models With Express Window Feature
Press and release the mirror select button marked L (left)
or R (right) and then press one of the four arrow buttons
to move the mirror in the direction the arrow is pointing.
The selection will time out after 30 seconds of inactivity
to guard against accidentally moving a mirror position
following an adjustment.
NOTE:For vehicles equipped with Driver Memory Seat,
you can use your Remote Keyless Entry (RKE) transmit-
ter or the memory switch on the instrument panel to
return the power mirrors to pre-programmed positions.
Refer to “Driver Memory Seat” in “Understanding The
Features Of Your Vehicle” for further information.
Models Without Express Window Feature
Press the mirror select button marked L (left) or R (right)
and then press one of the four arrow buttons to move the
mirror in the direction the arrow is pointing.
Power Mirror Switches
1 — Mirror Direction Control2—LeftAndRightMirrorSelect
138 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 156 of 772

Manual Seat Height Adjustment — If Equipped
The driver ’s seat height can be raised or lowered by
using a lever, located on the outboard side of the seat.
Pull upward on the lever to raise the seat height or push
downward on the lever to lower the seat height.
Front Heated Seats — If Equipped
The front heated seats control buttons are located within
the Uconnect® system. You can gain access to the control
buttons through the climate screen or the controls screen.
•Press the heated seat buttononce to turn the High
setting ON.
•Press the heated seat buttona second time to turn
the Low setting ON.
•Press the heated seat buttona third time to turn
the heating elements OFF.
If the HI-level setting is selected, the system will auto-
matically switch to LO-level after approximately 60 min-
utes of continuous operation. At that time, the display
will change from HI to LO, indicating the change. The
LO-level setting will turn OFF automatically after ap-
proximately 45 minutes.Seat Height Adjustment
154 UNDERSTANDING THE FEATURES OF YOUR VEHICLE
Page 158 of 772

Front Ventilated Seats — If Equipped
Located in the seat cushion and seat back are small fans
that draw the air from the passenger compartment and
move air through fine perforations in the seat cover to
help keep the driver and front passenger cooler in higher
ambient temperatures. The fans operate at two speeds,
HIGH and LOW.
The front ventilated seats control buttons are located
within the Uconnect® system. You can gain access to the
control buttons through the climate screen or the controls
screen.
•Press the ventilated seat buttononce to choose
HIGH.
•Press the ventilated seat buttona second time to
choose LOW.
•Press the ventilated seat buttona third time to
turn the ventilated seat OFF.
NOTE:The engine must be running for the ventilated
seats to operate.
Vehicles Equipped With Remote Start
On models that are equipped with remote start, the
ventilated seats can be programed to come on during a
remote start.
This feature can be programmed through the Uconnect®
system. Refer to “Uconnect® Settings” in “Understand-
ing Your Instrument Panel” for further information.
156 UNDERSTANDING THE FEATURES OF YOUR VEHICLE